Pandanus Mooloolaba

Hotels
9.1 (404 reviews)
15-21 Smith Street , Mooloolaba , au

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
See all facilities

Review Highlights

Pros:
Spacious apartments
Great location
Friendly staff
Cons:
Cleanliness issues
Pool maintenance
Lift malfunction

Categories

Cleanliness
7.63
Several reviews indicated issues with cleanliness, including dust and unclean towels.
Service
10
Guests highlighted exceptional staff that were friendly and responsive to needs.
Location
9.6
Many reviews praised the great location close to the beach and shops.
Room Quality
9.14
Spacious rooms were well-received, though some were described as tired.
Amenities
8.59
Good amenities available but some issues noted with the pool and laundry.
Value for Money
9.12
Guests expressed that the quality received was good for the price paid.
Food and Beverage
9.08
Standard quality for this hotel tier.
Overall Experience
9.63
Overall positive feedback despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:38

Property Description

Luxurious Amenities
Experience a stay like no other at Pandanus Mooloolaba, where a heated outdoor pool, fitness centre, and hot tub await you. Enjoy the 4.5-star comfort just minutes away from the stunning Mooloolaba Main Beach and Underwater World.

Convenient Location
Situated a short drive from Maroochydore, our apartments offer easy access to a variety of shops, cafés, and restaurants. Explore nearby attractions like Aussie World Amusement Park and Australia Zoo, all within a short driving distance.

Home Away From Home
Relish in the convenience of our self-contained apartments, each featuring a private balcony, cable TV, and a fully equipped kitchen. With two free car parking spots included, your comfort and relaxation are our top priorities.

Book your unforgettable stay at Pandanus Apartments Mooloolaba now!

Important information:

Reception Hours: Monday to Friday: 09:00 - 15:00.
If you expect to arrive outside reception opening hours, please inform Pandanus Mooloolaba in advance, using the contact details found on the booking confirmation.
Guests are required to show a photo identification and valid credit card and accept the terms and conditions of occupancy via the on-line check-in portal which will be sent from the hotel prior to arrival.
People under the age of 19 cannot check in or be given keys.
Payment before arrival via bank transfer or credit card is required. The property may contact you after you book to provide instructions. American Express credit cards are not accepted at the property.
Strictly no school leaver groups and no parties.
Please note that all Special Requests are subject to availability and additional charges may apply.
The outdoor pool is heated to 26 degrees and the spa to 34 degrees all year round.
All apartments are individually owned and decorated and may not be shown specifically on the website.
Pandanus Mooloolaba reserves the right to request a cash bond if guests can not provide a valid credit cardThis property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MCY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 30 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for AUD 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 404 reviews
Cleanliness: 7.63
Service: 10
Location: 9.6
Room Quality: 9.14
Amenities: 8.59
Value for Money: 9.12
Food and Beverage: 9.08
Overall Experience: 9.63
K
Kathryn family_with_children au
4
Should have done more research on the property and the location. Disappointing overall
Pros:

Apartment was large

Cons:

Was very tired and location was not great

2026-07-01 via Nuitee
S
Scott extended_group au
10
Pros:

It was a huge apartment with everything you could possibly need

Cons:

Nothing

2026-06-30 via Nuitee
J
Jason solo_traveller au
9
Pros:

Location, good facilities, rooms were clean and very spacious living area.

2026-06-21 via Nuitee
E
Earnshaw family_with_children gb
10
Pros:

Apartment couldn't have offered more

Cons:

Swimming pool is rather narrow.

2026-06-14 via Nuitee
E
Elizabeth solo_traveller au
9
Disappointed
Pros:

Excellent location, close to shopping and restaurants.

Cons:

The reception is pretty much nonexistent. When I checked out, they didn't bother to inform me I was a day early in leaving. So I paid for 3 nights & spent 2 nights. Even after them checking the room. As I had not long lost my Husband, my head was still in a fog.

2026-06-08 via Nuitee
M
Michael solo_traveller au
10
Relaxing
Pros:

Location was great

Cons:

Nothing

2026-06-06 via Nuitee
H
hannah extended_group gb
9
Pros:

Very spacious and well equipped. And the two balconies were a treat. Everything we needed was only a short walk away and the beach was fabulous

2026-06-02 via Nuitee
J
Jason family_with_children au
10
Absolutely amazing from check in to check out. Will definitely come back here
Pros:

Apartment was amazing - massive 3 bedroom, 2 bathroom and 3 toilet, fully self contained. Lounge and dining room was so spacious. Balconies off all bedrooms and living area.

Location was fantastic - It was a short 2min walk to the main esplanade with all the amazing food options. It was also a very easy 5 min walk to the wharf to visit Sea Life Aquarium and take a ride on the Aqua Duck. I was there for the 35km Bloody long walk so we only had 1 full day sunday to relax and enjoy but this would be an excellent location for a longer stay. And certainly we are already talking about coming back in the summer to do just that.

Value for money for both a massive fully self contained apartment as well as very central you can not go wrong with booking here. Especially if you are a family and like being together but also having space as well.

Cons:

Honestly nothing we did not like (Other than having to leave after only 3 nights as it just wasn't long enough)

2026-06-02 via Nuitee
K
Katie solo_traveller ae
10
Pros:

Fabulous spot in Mooloolaba which suited us perfectly

2026-05-28 via Nuitee
M
Michelle couple nc
10
Nous y reviendrons.
Pros:

L'emplacement est près de la plage, les appartements très spacieux et bien agencés, l'avantage d'avoir un parking gratuit.
Nous y reviendrons.
Informations bien expliquées lorsque vous arrivez en dehors des horaires de réception.
Personnes très accueillantes à la réception.

2026-05-25 via Nuitee
J
Julie solo_traveller au
8
Pros:

Great location, huge apartment.

Cons:

Kitchen and bathrooms are a little tired.

2026-05-22 via Nuitee
R
Rob couple nz
8
We really enjoyed the Pandanus and would return.
Pros:

It is large and spacious, clean and very well equipped. A great location 5 minutes walk to the Esplanade. We would definitely stay there again.

Cons:

The upstairs neighbours were a little noisy.

2026-05-22 via Nuitee
L
Len extended_group au
9
Great Location, spacious and family friendly.
Pros:

Great location walking distance to everything, clean very spacious unit, ticked all the boxes for me.
Will definitely come back again.

Cons:

Pool was a bit small but okay wasn't as warm as I thought it would be, spa was great.
Ducting in carpark can be an issue when parking underneath.
Coffee pod machine would be a great investment.

2026-05-05 via Nuitee
J
Janine extended_group au
8
Staff were very accommodating and tried to fix the issues, gave us a late checkout and an upgrade would stay there again
Pros:

Position apartment was very spacious

Cons:

Third bedroom didn’t have block put curtains and foxtel didn’t work

2026-05-02 via Nuitee
A
Alana family_with_children nz
5
Big place needs a good make over 😊
Pros:

Big place plenty room to spread out

Cons:

Very dated needs a good clean over curtains cushions and a bit of mould around

2026-04-19 via Nuitee
K
Kristy solo_traveller au
8
Pros:

Amazing location, a 5 minute walk to the beach and 5 minute walk to the marina. The premium 3 bedroom apartment was very spacious and had great views from both sides.

Cons:

Nothing major :)

2026-04-17 via Nuitee
A
Anna solo_traveller au
9
2026-04-15 via Nuitee
C
Claire solo_traveller nz
9
2026-04-08 via Nuitee
P
Pantchoa extended_group nc
10
2026-04-05 via Nuitee
O
Ogura extended_group jp
10
Pros:

3人での宿泊でしたがとても広くて快適に過ごせました。

2026-03-28 via Nuitee