Royal Palm Villas

Hotels
7.7 (159 reviews)
184 McLeod Street , Cairns , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
Luggage storage
Tour desk
Car hire
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Free Parking
Good location
Helpful staff
Cons:
Poor service at check-in
Cleanliness issues
No staff contact

Categories

Cleanliness
6.66
The floors could use a mop, and there was a water leak that caused power issues.
Service
7.63
Service was lacking, especially during check-in, but staff were reported as helpful by some.
Location
8.67
The property is well-located, close to the center but in a quiet area.
Room Quality
7.12
Amenities are good but the bathroom was cramped and the experience overshadowed by issues.
Amenities
7.65
A good range of amenities available for a self-serviced apartment.
Value for Money
8.11
Perceived as a good value for the price based on the overall stay.
Food and Beverage
8.16
Standard quality for this hotel tier.
Overall Experience
7.63
Adequate stay with some positive aspects, though overshadowed by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:39

Property Description

Tropical Oasis with Saltwater Pool and BBQ Area
Nestled in lush tropical gardens, Royal Palm Villas offer a serene escape with a saltwater pool featuring a soothing waterfall and a charming barbecue area. Just a short stroll from Cairns Esplanade, our property provides a tranquil retreat for your vacation.

Convenient Location and Amenities
Enjoy the convenience of being within walking distance to Cairns Central Train Station and Cairns Museum. With free parking available, exploring the area is a breeze. Each apartment is equipped with a kitchen, laundry facilities, and comfortable living spaces, ensuring a relaxing stay.

Exciting Activities and Tour Desk Services
Immerse yourself in the beauty of Cairns with easy access to top attractions like the Great Barrier Reef and Daintree National Park. Our tour desk is ready to assist in planning unforgettable adventures during your stay at Royal Palm Villas Cairns.

Book your tropical getaway at Royal Palm Villas Cairns and indulge in a relaxing retreat surrounded by natural beauty.

Important information:

Please let Royal Palm Villas know how many guests will be staying in the room. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation.

Please note that reception hours are 09:00am until 17:00pm during working days from Monday to Friday while 09:00am until 15:00pm on Saturday, 09:00am until 12:00 at noon on Sunday . If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for AUD 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 159 reviews
Cleanliness: 6.66
Service: 7.63
Location: 8.67
Room Quality: 7.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 7.63
F
Featherstone • solo_traveller • au
9
It was a nice comfortable stay, location is nice away from the bustle of the CBD.
Pros:

Easy to check in and check out.

Cons:

Not applicable

2026-02-14 • via Nuitee
S
Sherry Lyn • family_with_children • au
9
Pros:

For budget accommodation - the price was good.
I really liked the comfort - the bed was really comfortable & the sheets etc felt nice, crisp & clean.
The layout of the unit was good & it was nice & close to town, not far from the airport...

Cons:

Checking in was unusual for me but I don't get to go places very often, so that may be normal.

2026-02-13 • via Nuitee
S
Susanne • family_with_children • de
7
Pros:

Gut ausgestattete Wohnung , sauber , alles da was man braucht .

Cons:

Der Pool ist schlecht angelegt , haben ihn nicht genutzt .

2026-02-11 • via Nuitee
P
Penka • family_with_children • au
10
Short stay Cairns
Pros:

I like the position, close to all highlights in Cairns, very central ,cheep Uber.
The room was extremely clean with everything you need for long or short stay.Place is very quiet, and despite no reception desk the check-in was easy .

Cons:

Not coffee machine with pods

2026-01-25 • via Nuitee
R
Richard • solo_traveller • au
7
2026-01-19 • via Nuitee
R
Robert • family_with_children • gb
4
2026-01-09 • via Nuitee
D
Dimitri • couple • de
10
all was good and correct
Pros:

free Parking

2026-01-08 • via Nuitee
R
RAVNEEL • solo_traveller • au
8
2025-12-31 • via Nuitee
M
martin • couple • au
8
Good accommodation
Pros:

Good position

Cons:

No staff contact

2025-12-29 • via Nuitee
B
Brian • family_with_children • au
9
2025-12-27 • via Nuitee
S
Smith • family_with_children • au
10
Pros:

Many thanks!

I shall make recommendations for the Villas as it was probably the best value for money I mean what else can I say... I apologize for any mess. Again... many thanks

2025-12-22 • via Nuitee
Z
zoey • couple • ie
5
Good apartment for amenities, but not for friendly service.
Pros:

The property’s in a nice location, close enough to walk to the centre but in a quiet area. Amenities are good has most of what you’d want for a self serviced apartment.

Cons:

I’ve seen the owner write back to people in quite a harsh way so I’m assuming I’ll get the same. Check in was quite an ordeal, I tried to contact to advise we would be there late. My mistake that I missed reception closes at 12 but having booked this months before our stay, mistakes happen. We got through and were met with quite a stand off tone, considering all he had to do was unlock the doors I didn’t understand the rudeness. He also wasn’t aware we were checking in and confirmed he does not read his booking.com messages (seems to check the reviews so I don’t understand not checking messages) so even if I had messaged earlier to say we’d be late, it would not have made a difference. The floors could use a mop, my socks were black within minutes of walking around, we didn’t use the pool as there was a frying pan in it for whatever reason. Never saw a person at reception, which is fair considering it is a small property but as we don’t have Australian sims as tourists it’s not very feasible to expect people to be able to call if there is something wrong.

2025-12-16 • via Nuitee
W
Wayne • couple • au
9
Trip was urgent for family reasons short notice expected to pay a lot more but was reasonable
Pros:

Location

Cons:

No front office person

2025-11-23 • via Nuitee
G
Grey • couple • au
5
Was an adequate stay however there are better options
Pros:

Loved the aircon and comfy bedding. The kitchen was also super handy with lovely helpful staff.

Cons:

There was a water leak above our room thay cut our power and lighting for half our holiday. This means we couldn’t use the aircon or fans to cool down in the hot temperatures. Additionally, the bathroom was extremely cramped and small and water spilled everywhere.

2025-11-20 • via Nuitee
B
Baker • family_with_children • au
10
2025-11-01 • via Nuitee
G
Gladys • family
10
Pros:

It's closer for the Airport and shopping centres and businesses i love it and most of all i enjoyed staying there.

2025-10-11 • via Nuitee
J
Judith • family_with_children • us
10
Pros:

I loved the unit (4)!! Will definitely be looking for an extended stay next visit. 💕

2025-10-06 • via Nuitee
B
Bolger • solo_traveller • ie
9
Pros:

The staff were very helpful the place was very clean.and location was half way between the airport and the city.

Cons:

Nothing

2025-09-17 • via Nuitee
L
Lucas • solo_traveller • au
8
Pros:

Had all the amenities to make an enjoyable stay. Enough space for placing your baggage in without having to dig through and live out of a backpack, freeing it up for other use was great. Washing machine and dryer in your own room with a full sized fridge and kitchenette.

Cons:

I had to take a walk around the block trying to find where to enter the place from. I found that you needed to give a guy a call on the phone to let you in eventually. But the tone of voice used wasn't especially friendly. Then once in, there isn't a receptionist at any time, so you really miss that face to face personal welcome for the place as soon as you check in. The fellow on the phone gave directions and was able to give remote access to your room. It missed that personal touch.
Also, even though the place was like that when you first get there and I got told where the button was to close the doors as you left, I got a rather vehement knock on my door on the last day, where the fellow who was looking after the place told me not to close the doors to the building throughout the day, and this was the first time in 5 years he'd had to tell someone to leave them open. So that soured the stay a little. Even though you try leave the place how you first found it, I'd rather not have to get spoken to in the manner the warning was delivered. So it was a very impersonal and not too fond interactions with members of "staff" for want of a better word at that place.

2025-09-02 • via Nuitee
Lester139 • family_with_children • au
8
Pros:

Close to shops and city centre.

Cons:

Staff could not locate my headphones which I left on bedside table,and got no response from staff if the cleaners had found them.other than that it was a good stay.

2025-08-29 • via Nuitee