A25 Hotel - 12 Phố Huế

Hotels
8.8 (38 reviews)
12 Phố Huế , Hanoi , vn

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Ironing service
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Comfortable facilities
Great breakfast
Clean hotel
Friendly staff
Cons:
Location not central
Breakfast items were cold

Categories

Cleanliness
9.26
Review mentions the hotel was very clean and well-maintained.
Service
9.23
Positive comments about friendly and attentive staff.
Location
8.27
Not exactly at the centre of old quarter; some guidance may be needed.
Room Quality
8.72
Huge room with comfortable facilities.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
8.71
Standard quality for this hotel tier.
Food and Beverage
8.26
Some issues with breakfast temperature.
Overall Experience
9.23
Overall, a wonderful and comfortable stay, would like to visit again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:44

Property Description

Prime Location
Nestled in the heart of Hanoi's Hoan Kiem district, A25 Hotel - 12 Phố Huế is a stone's throw away from iconic landmarks like the Hanoi Opera House and Thang Long Water Puppet Theater.

Modern Amenities
With air-conditioned rooms featuring essential amenities like a kettle, fridge, and safety deposit box, guests can unwind and relax in comfort.

Delicious Dining Options
Start your day with a scrumptious Asian breakfast, setting the tone for a day of exploration in the vibrant city.

To immerse yourself in luxury and convenience in Hanoi, book your stay at A25 Hotel - 12 Phố Huế today.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

8.8
Based on 38 reviews
Cleanliness: 9.26
Service: 9.23
Location: 8.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.23
R
Ruby couple us
9
Nice rooms, slightly strange vibes.
Pros:

Huge rooms, clean and comfortable with plenty of amenities. Hotel is in a great location-- blessedly outside the old town and quiet, but in a nice, central and safe neighborhood with tons of great food and entertainment options, and easy to get to every tourist attraction. Breakfast was free and tasty, with good options for Vietnamese and Western breakfasts.

Cons:

It was weird that there were so many items for sale in the rooms, and I got a little nervous about accidentally opening the wrong travel toothpaste or non-complimentary snack. When checking out, staff were pretty aggressive about asking us to review them on multiple platforms. I also thought it was weird that we had to walk a couple blocks to the complimentary breakfast at a completely different location of the hotel chain.

2026-01-19 via Nuitee
S
Subhonkar family_with_children in
9
A wonderful and comfortable stay, would like to visit again.
Pros:

Huge room with comfortable facilities. Amazing breakfast served in the morning.

Cons:

Not exacty at the centre of old quarter. Gor someone who is new to Hanoi may need some guidance from the reception staff about places to go in Hanoi.

2026-01-07 via Nuitee
N
Natalia extended_group es
9
Muy satisfechos
Pros:

Me gusto ka ubicacion y el personal muy anable

Cons:

No hay nada que objetar, lo que daria una pequeña opinion sobre el desayuno, y es que la leche y algunas comidas estaban frías.Po lo demas todo muy bien

2026-01-05 via Nuitee
J
Jacque couple za
10
Very good will stay here again.
Pros:

Service was great and hotel was very clean.

2025-12-31 via Nuitee
M
Motoshi extended_group jp
7
2025-11-21 via Nuitee
E
Erika extended_group it
9
Ottimo soggiorno ad Hanoi
Pros:

Posizione ottima, a 5 min dal centro. Struttura pulita e staff davvero cordiale. Camere spaziose e dotate di tutto il necessario!
Colazione varia sia dolce che salata.

Cons:

Niente, tutto perfetto

2025-11-13 via Nuitee
T
Tran couple vn
10
Pros:

Nói chung là rất tuyệt vời
Nhân viên nhiệt tình
Xuất sắc về sự sạch sẽ và chu đáo

2025-10-15 via Nuitee
T
Thi Phuong Anh solo_traveller ch
10
Tôi rất hài lòng về kỳ nghỉ, chỗ ở sạch sẽ, nhân viên rất nhiệt tình và thân thiện. Chắc chắn lần sau tôi sẽ quay trở lạ
Pros:

Đội ngũ nhân viên rất là thân thiện và nhiệt tình

2025-08-19 via Nuitee
T
Thuận couple vn
10
Trên cả mong đợi
Pros:

Nói thật là khách sạn rất tuyệt vời, giá thì thấp, nhưng chất lượng ngang 4-5 sao

2025-07-10 via Nuitee
A
Ajay young couple gb
7
Acceptable, forgettable.
Pros:

Break fast was interesting and Vietnamese which is a plus. You want to go early or you might get cold items. The room was decent, nothing to talk about. Staff were polite enough though might struggle to assist you with planning things. The guards outside lock up your bike if you rented one so you don't need to worry about theft.

Cons:

We paid for a balcony but you cant really use the balcony, its probably only enough to go outside for a smoke but you couldn't sit there, it was probably not even large enough to fit a chair.

The main drawback of our room was the smell. There was constantly a toilet smell in the room. If you were in the room for a while, your nose would go blind to it but if you went out and came in, it would really hit you in the face, opening windows, toggling the exhaust, informing reception, nothing really solved it which was unfortunate. The shower and bathtub were also a bit disappointing. The shower seems to have been an afterthought and you have to stand awkwardly to get half sprayed.

2025-02-28 via Nuitee
M
Maximilian young couple dk
9
In general a very positive experience and we would happily book with A25 again.
Pros:

Very friendly and helping receptionists and Security staff. They were outstanding.

Cons:

Breakfast could be better.

2025-01-08 via Nuitee
M
Monika solo traveller ch
6
Pleasant
Pros:

Location of the hotel is good, room was spacious, reach minibar, a lot of various toiletries. Hot water with strong pressure. Room was quiet

Cons:

I got a room without window, and this information are not included in the room description. There was also a tremendous bad smell in the room. It’s hard to understand what was cousing the smell but it was not normal situation to have such a bad smell in a hotel room. I would not recommend this hotel for European travellers. The personnel is very kind but there is a language barrier. I was staying in December and room was quite cold, I woke up feeling sick unfortunately. Breakfast is Asian,there is a soup. Soup is tasty and warm but there is not much more. Some places in bathroom were dirty. I would not recommend this place, for the same price you can have a better hotel.

2024-12-17 via Nuitee
F
Frey young couple xa
10
Nice
Pros:

Location near eateries and entertainment venues. My room's bed was quite comfortable, and the hotel is modern and well-designed. There were also numerous useful items in the room, many from reputable companies. The breakfast is excellent, and the staff is quite energetic and helpful. Strongly advised.

2024-12-11 via Nuitee
T
TERUTAKE
10
Pros:

なし

2024-11-13 via Nuitee
A
Andrew
10
Pros:

Very comfortable hotel in central area.

2024-11-09 via Nuitee
A
atsushi family
10
Pros:

リーズナブルでシンプルでとても良かったです
朝食はフォーと果物だけでしたが美味しかった
こだわりなければいいと思う

2024-06-01 via Nuitee
A
Atlantis young couple au
9
highly recommended
Pros:

i have no complaints , everything was great

2024-04-24 via Nuitee
M
Marcela young couple br
9
Great value for money.
Pros:

The location is great. It’s not in the middle of touristic caos but it’s a 10 min walk from it. The room is big enough, nice and clean. The staff is nice and attending, even with poor English skills. We rented out bikes, hot our laundry done and everything we needed got sorted.

Cons:

Vietnamese food is a divine, so having breakfast at the hotel is not worth it.

2024-04-05 via Nuitee
J
Javier family with young children ph
10
Modern and comfortable place, well equipped
Pros:

Good design, comfortable, quiet

Cons:

Difficult communication with staff due to language barrier

2024-01-03 via Nuitee
H
Hoan solo traveller kr
10
Strongly recommend
Pros:

This is one of the best hotels in Hanoi. Great facilities with reasonable price. Staffs are friendly and helpful.

Cons:

nothing

2024-01-01 via Nuitee