Hideaway Retreat

Hotels
8.4 (21 reviews)
George Hunn Nobbs Road , Burnt Pine , nf

Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Car hire
Squash
Board games/puzzles
See all facilities

Review Highlights

Pros:
Quiet location
Good service
Cons:
No internet access
No access to pool or tennis courts

Categories

Cleanliness
7.35
Negatively affected by the lack of internet access and amenities.
Service
9.35
Standard service quality for this hotel tier.
Location
9.35
In quiet location.
Room Quality
8.85
Standard quality for this hotel tier.
Amenities
6.35
No access to internet, pool or tennis courts.
Value for Money
8.35
Standard quality for this hotel tier.
Food and Beverage
8.85
Standard quality for this hotel tier.
Overall Experience
8.75
Mixed feelings due to booking issues but pleased with location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:55

Property Description

Outdoor Swimming Pool & BBQ Facilities:
Enjoy a refreshing swim in our outdoor pool or host a fun BBQ gathering with family and friends in our beautiful garden area.

Comfortable Rooms with Views:
Relax in our well-equipped rooms with modern amenities, including flat-screen TVs, private bathrooms, and stunning garden or sea views from your terrace or balcony.

Recreational Activities:
Unwind with a game of mini-golf or tennis on-site, or explore the surrounding area with popular activities like hiking and cycling.

Book your stay at Hideaway Retreat now to experience a perfect blend of relaxation and adventure!

Important information:

Check-in is any time after 14:00. If you arrive earlier, then luggage storage is available if the room is not ready. Check-out is at 10:00. If you require a late check-out, please contact the property before 10:00 on the day of departure to find out whether this is possible.

Guests are required to show a valid credit/debit card upon check-in.

Please note that Hideaway Retreat does not accept payments with American Express credit cards.

Please note that car hire is recommended due to the topography on Norfolk Island and the lack of public transport and taxi services. Hideaway Retreat can arrange this on request. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation.

Please note that all units are nonsmoking. You are welcome to smoke on verandas and all other outdoor areas. Ashtrays are provided for your convenience.

Please note that the total price of the reservation will be charged upon check in.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NLK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for AUD 17.50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 21 reviews
Cleanliness: 7.35
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 6.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.75
S
Susan couple au
3
No record of booking, room we booked not available & most inclusions listed out of order
Pros:

In quiet location

Cons:

No access to internet, pool or tennis courts

2025-11-25 via Nuitee
J
Jennifer
4
Pros:

The place is a building site. There was no hot water the first night. The water out of the taps had sediment in it. I had to buy drinking water. Builders started power tools at 7.15am on two mornings. Tour buses did not pick up from this place.

2024-05-14 via Nuitee
D
Deborah partner
6
Pros:

Hideaway is quiet, except for the rooster, clean and comfortable. The pool looks bigger in the photos, but is only a plunge pool. Stove and microwave dated, but owners in process of updating. Driveway was narrow and needed a lot of attention. Definitely need own car to get there and around and only self catering on the property. Owners approachable and helpful,


























a

2024-03-09 via Nuitee
C
Cheryl partner
8
Pros:

Absolutely a hideaway as the name of these apartments indicate. Friendly hosts and only too happy to accommodate. Property is aged but in the process of rejuvenation. Lovely place to stay. Thank you Ruth & Beresford.👍

2024-03-03 via Nuitee
D
Denise family
6
Pros:

It was a nice quiet area but quite run down & mouldy. New owners learning the ropes & had a lot on their plate.
We were greeted wonderfully at the airport & escorted to our stay.
No input during the week personally.
We went to were there house was being renovated to ask questions.
Very friendly & nice when approached. Lots to learn …

2023-09-11 via Nuitee
D
David partner
8
Pros:

The fact that your mesage i got from hideaway through you after booking could not be replied to without going to the hideaway website resulted in a last minute panic to hire a car.Please make it clear.All praise for Karen for a nice stay.

2022-12-09 via Nuitee
B
Bronwyn partner
8
Pros:

Location

2022-05-02 via Nuitee
J
Jo partner
10
Pros:

Our second stay here in 8 months. On this occasion we booked the chalet which is completely separate to the other guest accommodation. Is is one bedroom with a king size bed that converts to twin beds if required.
The Retreat is quiet and peaceful, even with a full compliment of guests staying. Karen is a superb host and is a great credit to the property.
We thought this might be our last visit to Norfolk Island given the world has re-opened but it is just such a relaxing place, so beautiful and the history is extraordinary. We’ll be back and I don’t think we would consider staying anywhere else.

2022-03-22 via Nuitee
V
Verified traveler partner
10
Pros:

We really enjoyed our time here. The apartments are clean, comfortable and have mesmerising views of the hillside. There are some basics - tea/coffee etc - to get you started but as we don’t often stay in self contained apartments, remember to bring your own shampoo. We loved the location, far enough away from the town centre but close enough to walk to although we were dreadfully lazy in that regard. We were met at the airport by the lovely Wendy and followed her back to the retreat in our hire car. The manager, Karen, was in constant contact with us prior to arrival due to the lockdown restrictions but we were fortunate not to have our travel plans disrupted. Many reviews mention Karen’s hospitality and she is certainly a great asset to the retreat. As for the island itself, it is truly magical and had it not been for COVID we probably would have never travelled here. We are already planning to return.

2021-07-27 via Nuitee
V
Verified traveler
8
Pros:

Close to town but secluded in natural country surroundings. You do need a car there as it is too far to walk more than once a day. The hotel manager will organise a car for you. Fully self contained apartments so you can do your own cooking and catering.

2021-06-14 via Nuitee
V
Verified traveler friends
8
Pros:

My friend and I were in search of two bedroom accommodation which proved challenging without renting a home.
Hideaway fit the brief very well and within budget.

2021-02-16 via Nuitee
V
Verified traveler partner
8
Pros:

Have stayed at Hideaway before, nice and private. Not upmarket but very clean and tidy. Good value for the price. Desperately needs a new stove, it's about as old as me. Loved the grounds and the chookies and birdlife.

2021-01-09 via Nuitee
J
June,max partner
10
Pros:

karen met us at the airport with our car then we follow her back to the retreat,karen then help with the bags up to our unit,very nice,whay a view,karen went over what what we expected by a huge amount,very clean in side the car was great,karen then let us know what was on the island to see and places to visit plus the huge amount of tours,i can go on for a while but ,the retreat was great,i go again,yours june max

2019-11-20 via Nuitee
V
Verified traveler partner
10
Pros:

Nice quiet spot to relax with our family great location and John the owner couldn't do enough to make our stay great highly recommend the hideaway to anyone wanting to come to the island

2018-12-01 via Nuitee
V
Verified traveler
10
Comfortable and friendly
Pros:

We loved our stay. It was comfortable, car ready at the airport, loved the location and the lovely garden with the orange trees and avocados.

2018-10-31 via Nuitee
T
Trudy
10
Looking to relocate
Pros:

Beautiful landscape and friendly local people. Tours by both island companies excellent.
Hideaway Retreat very good . Kerryn the duty manager warm and accommodating. Our unit was comfortable, clean and inviting.

2018-09-01 via Nuitee
J
Jack&Jill
10
Glorious gardens and great views
Pros:

Lucious green gardens abundant supply of fresh fruit stunning views comfortable villas a magnificent manager whom only to happy to answer and enquiries would definitely recommend it to others very relaxing handy to town

2018-05-19 via Nuitee
J
jenene
8
nice and clean
Pros:

okay for the price weather not the best but still got around the island okay.

2018-02-20 via Nuitee
A
Antbird1
10
Self-Contained Apartments in Secluded Location
Pros:

Spacious apartments located in spacious grounds but close to Burnt Pine and the National Park. Grounds include an orchard with rain forest margins and Norfolk Is pines. Apartments are well equipped and include loan of a Norfolk Island mobile phone and a wi-fi hotspot.

2018-02-12 via Nuitee
G
George
8
Beautiful Norfolk Island
Pros:

This is a great place to 'chill out'. Everything moves at a leisurely pace - even max speed limit on the island is 50kph, less in town. Wonderful views everywhere you turn, coupled with safe swimming beaches. Every whim of the tourist is catered for. Fruit trees everywhere to help yourself. This was our second visit to Norfolk Island, and in 10 days we still didn't see or do everything we would have liked. The residents are friendly and helpful.

2017-12-08 via Nuitee