One Burgess Hill

Hotels
9.3 (1327 reviews)
1a Burgess Hill Road , New Plymouth , nz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Peaceful location
Friendly staff
Cons:
No restaurant
Minor cleanliness issues

Categories

Cleanliness
8.94
Some reviews mentioned spider webs and lack of attention to room preparation.
Service
9.91
Guests praised the staff for their friendliness and responsiveness.
Location
9.95
Guests enjoyed peaceful surroundings and beautiful views.
Room Quality
9.4
Spacious and well-appointed rooms but with minor wear and tear mentioned.
Amenities
8.43
Some amenities were lacking, such as shower gel and restaurant options.
Value for Money
9.39
Guests felt it was worth the price given the overall experience.
Food and Beverage
8.44
No restaurant on-site and lack of tourist information mentioned.
Overall Experience
9.91
Many guests had a great time and expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:05

Property Description

River View Units and Modern Amenities
One Burgess Hill features 15 self-contained units with stunning views of Waiwhakaiho River. Enjoy modern rooms with wood burning fires and private outdoor spas.

Convenient Location and In-room Comforts
Located just a 5-minute drive from New Plymouth city center and 15 minutes from the airport, each studio and apartment offers heating, flat-screen TV, and kitchen facilities. Some units include a spa bath and air-conditioning.

Dining and Leisure Options
Guests can take advantage of laundry facilities, BBQ area, and room service for breakfast and dinner. Indulge in a meal at the on-site restaurant café overlooking the river, offering a diverse menu throughout the day.

Experience comfort and relaxation at One Burgess Hill - book your stay now for a memorable getaway.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 5 years old and over stay for NZD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 1327 reviews
Cleanliness: 8.94
Service: 9.91
Location: 9.95
Room Quality: 9.4
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 8.44
Overall Experience: 9.91
J
Jenny couple nz
10
Service staff and facilities fantastic
Pros:

Location and quietness

2026-04-30 via Nuitee
S
Steph solo_traveller nz
10
Pros:

It’s quiet, the rooms are absolutely gorgeous and the setting is beautiful. Andrew is always so welcoming and friendly.

Cons:

Nothing! I love everything about One Burgess Hill.

2026-04-28 via Nuitee
D
Deniece couple nz
10
Fantastic friendly hosts, beautiful scenery, clean and immaculate facilities and a restaurant on site with a serene sett
Pros:

Wow! What’s magical spot. Quiet and comfortable.

2026-04-26 via Nuitee
J
Janet couple au
10
Wish we could have stayed longer
Pros:

Lovely spacious room and en-suite. Andrew very kindly upgraded us as we arrived late due to road closures.

Cons:

Nothing

2026-04-26 via Nuitee
J
Janine couple au
9
2026-04-25 via Nuitee
J
Julie solo_traveller nz
10
Always love staying here on my work trips 😄
Pros:

It’s home away from home 🤩

2026-04-25 via Nuitee
B
Blair solo_traveller au
7
Pros:

Beautiful spot.

2026-04-14 via Nuitee
G
Greg couple nz
9
2026-04-13 via Nuitee
W
Wolfgang Ritzka solo_traveller de
10
Pros:

Lage, Freundlichkeit und Essen im Restaurant war ausgezeichnet.

Cons:

Keine Bemerkung

2026-04-11 via Nuitee
R
Roberto couple nz
6
Basic
Pros:

Location

Cons:

Very basic and old room, not best value for money

2026-04-09 via Nuitee
F
FABRICE family_with_children fr
10
Pros:

Logement exceptionnel dans un cadre de verdure magnifique au coeur de la nature et seulement à 5mn de la ville.

2026-04-08 via Nuitee
L
Linda Fisher couple nz
10
💯
Pros:

So peaceful, relaxing spot.

2026-04-08 via Nuitee
G
Gail solo_traveller nz
9
2026-04-08 via Nuitee
F
Fiona family_with_children nz
10
2026-04-05 via Nuitee
T
Thierry couple nc
9
2026-04-02 via Nuitee
G
Gary couple au
10
Best accomodation on our road trip around New Zealand
Pros:

The view from the view and even from the bed were stunning exceeding many of the views from lookout you would have to walk some way to get to.

Cons:

Nothing

2026-03-30 via Nuitee
M
Mike solo_traveller nz
10
Fabulous reception welcome, will definitely stay again when away for work.
Pros:

Very quiet, lovely surroundings and peaceful

2026-03-30 via Nuitee
M
Mariela couple au
10
If you want relaxation this is the place!
Pros:

So relaxing location, yet close to town, beautiful maintained, exceptional service from staff, rooms are large what a gem of a place
Beautiful views of the river and mountains
The restaurant is excellent
Can not fault it

Cons:

Loved everything about it

2026-03-29 via Nuitee
D
Debra extended_group au
10
Absolutely luxurious and comfortable
Pros:

We liked everything about this property
The photos do not do it justice

Cons:

We didn’t like that we should of stayed longer

2026-03-27 via Nuitee
Y
Yvette Barrs couple au
10
Pros:

Location, peaceful surroundings and great to have laundry and gym on site.

Cons:

Neighbour was smoking on the balcony and so we couldn't have our window or door open. A few light globes weren't working so the dining area was very dark.

2026-03-26 via Nuitee