Emerald Central Hotel

Hotels
Independent
7 (64 reviews)
Corner Opal Street and Egerton Street, Emerald, Queensland, 4720 , Emerald , AU

Facilities

Free WiFi
Garden
Luggage storage
Street parking
Wheelchair accessible
Picnic area
Smoke-free property
Wheelchair accessible parking
Free self parking
Banquet hall
See all facilities

Review Highlights

Pros:
Walking distance to Coles and dinner options
AC worked
Price was nice
Room was lovely
Bed was excellent
Cons:
Room stank of sewerage
Black mould in shower
Laundry room was filthy
No drinking or wine glasses

Categories

Cleanliness
4.33
Room stank of sewerage and black mould was noted in multiple areas.
Service
8.8
Standard quality for this hotel tier.
Location
8.34
Walking distance to Coles and dinner options.
Room Quality
6.79
Room was lovely but requires upgrades.
Amenities
5.32
Lack of adequate drinking or coffee mugs.
Value for Money
7.78
Price was nice considering the location.
Food and Beverage
7.33
Standard quality for this hotel tier.
Overall Experience
7.3
Mixed feelings due to cleanliness issues despite positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:12

Property Description

Recreation Amenities
Enjoy an outdoor pool and garden views for relaxation during your stay.

Dining Options
Savor a delicious meal at the hotel's restaurant or opt for room service.

Business and Convenience
Benefit from a business center, dry cleaning services, and free parking.

Book your stay at Emerald Central Hotel and experience the best of Emerald's Botanic Gardens and more!

Important information:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7
Based on 64 reviews
Cleanliness: 4.33
Service: 8.8
Location: 8.34
Room Quality: 6.79
Amenities: 5.32
Value for Money: 7.78
Food and Beverage: 7.33
Overall Experience: 7.3
L
Liam
8
Pros:

Walking distance to Coles and dinner options, AC worked and Price was nice

2025-09-20 via Nuitee
D
Diane family
8
Pros:

No complaints. Room was lovely and the bed was excellent. One minor thing I'd like to mention was there were no drinking or wine glasses and no coffee mugs only tea cups.

2025-08-29 via Nuitee
B
Brian
4
Pros:

Does need a upgrade

2025-08-18 via Nuitee
D
Debbie partner
2
Pros:

Room stank of sewerage. Black mould in shower, bathroom door and in toilet

2025-08-06 via Nuitee
A
Andrea partner
4
Pros:

Laundry room was filthy

2025-07-26 via Nuitee
I
Ian
8
Pros:

The staff were friendly and the motel was easy to get to and close to shopping

2025-07-07 via Nuitee
G
Gary
8
Pros:

It was ok, looking around I could of stayed in a newer place for the same price

Staff very nice

2025-06-13 via Nuitee
M
Michelle
4
Pros:

Bed was comfortable, but on castor wheels, on tiles. Bed kept moving backward, when I sat on it. Potential Health & Safety hazard, just waiting to happen.
Note that mattress does have 'body indentations', where mattress is no longer bouncing back into shape.
Grime around taps on vanity, is more than a few weeks old. Also around base of toilet. Housekeeping aren't performing duties well and management don't appear to be inspecting.
Bathroom very compact. Not recommended for anyone of a larger build. I'm fairly small and I felt like 'Houdini', whilst sitting on toilet trying to reach the toilet paper.
Whole space is out dated, but servicable if only needing a bed for a night.
Every morning around 8am, ladies talking and giggling loudly outside front door. Great for guests wanting to sleep in.
And early one evening, some sort of dispute between a couple. Shreking (not yelling), from both people for over half an hour. Then about 15-20 minutes later, started up again for another 10-15 minutes. 'Very peaceful'.
Photo's attached, are all screenshots off a video I took.

2025-06-07 via Nuitee
T
Tony
6
Pros:

Place had everything you need nut rooms are pretty old.

2025-05-21 via Nuitee
M
Mark
8
Pros:

Terrific

2025-05-16 via Nuitee
L
Lana
8
Pros:

Key pickup was organised and easy, as arrived after office hours. Room was very clean and amenities well stocked. For me, the bed was too firm.

2025-05-16 via Nuitee
P
Phil
2
Pros:

Made an error with the booking and arrived the week prior. Paid for an upgrade at the same hotel for that night and have had no consideration for cancellation of this booking.

2025-05-09 via Nuitee
S
SIMONE
8
Pros:

Nice and close to Coles shopping centre

2025-05-07 via Nuitee
R
Richard partner
8
Pros:

Nice and clean and quiet.

2025-04-23 via Nuitee
J
Jodie
6
Old but located in a central location in Emerald
Pros:

We stayed at this motel because it was the closest accommodation to an event we were attending in Emerald.
For one night, it was fine, and not overpriced. However, it is an old motel and in dire need of renovation. The exterior and gardens also require some TLC also and none of the photos actually reflect the true appearance of the motel.
The bed was comfy and the air conditioner worked a treat.
We received good communication from the staff prior to our stay with accurate instructions detailing the check in process.

2025-03-24 via Nuitee
B
Bernie
4
Pros:

It is not a hotel.but a motel with no bar or Bar food. Bedhead lights don’t work.Clock radio u/s . Window curtains too long.Bathroom light switch cover broken.Fridge door shelf rail missing.
No meals available with the bar/eating area closed up.

How does it get the name “hotel” ?

2025-02-10 via Nuitee
H
Hilton
8
Pros:

Centrally located and close to supermarket, gym and restaurant.

2025-01-28 via Nuitee
G
Gary
10
Pros:

Good enough.

2025-01-27 via Nuitee
B
Brian partner
8
Pros:

The stay was comfortable and convenient. The room was well appointed.

2025-01-02 via Nuitee
S
Simon family
2
Pros:

Ok so walked in and only had bathroom light and door light. No other lights worked but turned on at 2am?? Stains, rubbish left from previous tenants. Mouldy aircon n shower.old beds, we ended up in middle like a deflating air bed. Do not stay here

2024-12-22 via Nuitee