The Grand Hotel Newcastle

Hotels
•
Independent
8.6 (1818 reviews)
32 Church Street, Newcastle, New South Wales, 2300 , Newcastle , AU
61-249293489

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Facilities

Free WiFi
Luggage storage
Designated smoking area
Wheelchair accessible
ATM/banking
Front desk (limited hours)

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Unclean rooms
Maintenance issues

Categories

Cleanliness
6.99
Several mentions of unclean conditions including dirty rooms and bathroom issues.
Service
9.46
Staff were frequently described as friendly and service was deemed satisfactory.
Location
9.5
Multiple reviews highlight the great location, close to the beach and restaurants.
Room Quality
7.45
Rooms were described as comfortable, but several maintenance issues were reported.
Amenities
8.48
Adequate facilities noted but some items needed improvement or attention.
Value for Money
8.94
Generally good value considering location, though some issues noted.
Food and Beverage
8.99
Meals at the pub received positive feedback, providing value for money.
Overall Experience
8.96
Overall experiences were mixed; positive reviews balanced the negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:13

Property Description

Experience a delightful stay at The Grand Hotel Newcastle, where comfort meets convenience in the heart of Newcastle City Centre.

Modern Guestrooms
Relax in one of our 16 elegantly designed guestrooms, featuring LCD televisions and refrigerators for your convenience. Stay connected with complimentary wireless internet access, and enjoy the daily housekeeping service that ensures a fresh and tidy room.

Dining & Leisure
Unwind at our vibrant bars and lounges, offering a variety of tasty beverages to suit your mood. Whether you want to socialize or just lounge, you'll find the perfect atmosphere to relax and refresh.

Ideal Location
Situated just a short walk from Newcastle Beach and local attractions such as Christ Church Cathedral and King Edward Park, you’ll have everything you need right at your doorstep for an unforgettable stay.

Don’t miss your chance to experience all that The Grand Hotel Newcastle has to offer—book your stay today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.6
Based on 1818 reviews
Cleanliness: 6.99
Service: 9.46
Location: 9.5
Room Quality: 7.45
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 8.99
Overall Experience: 8.96
S
Special • solo_traveller • au
5
Nice and quiet
Pros:

Quiet

Cons:

Bathroom wasn't very clean

2026-02-13 • via Nuitee
C
catherine • couple • au
8
We love the location And happy hour
Pros:

Location Staff Cleanliness

Cons:

Bathroom a bit old
But good value

2026-02-13 • via Nuitee
A
Anna-Mart • family_with_children • nl
9
2026-02-12 • via Nuitee
M
Marta • couple • au
7
Good
Pros:

The location

Cons:

The bathroom was dirty and very old

2026-02-12 • via Nuitee
B
Barbara • couple • au
5
2026-02-11 • via Nuitee
D
Dwayne • couple • au
9
2026-02-11 • via Nuitee
J
Jane • couple • au
7
Pros:

Excellent location, staff friendly and helpful, and another guest very kindly carried my bag up the stairs!

Cons:

Needs a little maintenance in the bathroom, missing tiles thus making it feel a little grubby.

2026-02-10 • via Nuitee
K
Kerry • couple • au
7
Pros:

Bed very comfy.

Cons:

We had an older room so not in good repair compared to other rooms we have had at the Grand.

2026-02-10 • via Nuitee
H
Heiner • solo_traveller • au
5
2026-02-10 • via Nuitee
C
Craig • family_with_children • au
8
Pros:

Position near beach was fabulous, as was happy hour.

Cons:

Nothing to note

2026-02-10 • via Nuitee
D
Deborah • extended_group • au
9
Great location and friendly staff
Pros:

Great location near the beach and within walking distance to the theatre and trams.

Cons:

Window's need a clean.

2026-02-09 • via Nuitee
X
Xavier • solo_traveller • fr
8
2026-02-09 • via Nuitee
L
Logan • couple • au
8
2026-02-08 • via Nuitee
P
Pamela • family_with_children • au
7
Pros:

Location is great. Food was ok.

2026-01-30 • via Nuitee
B
Begoña • couple • es
5
2026-01-30 • via Nuitee
B
Booth • couple • au
8
Pros:

The location. Cleanliness. BEST shower. Comfy bed

Cons:

Felt a bit unloved but was very clean

2026-01-30 • via Nuitee
B
Bradley • solo_traveller • au
9
Great location., great price.
Pros:

Great food. Comfortable stay,

2026-01-29 • via Nuitee
F
Fredrik • solo_traveller • no
9
2026-01-28 • via Nuitee
Y
Ying lian • family_with_children • au
9
2026-01-28 • via Nuitee
K
Katie • couple • au
10
2026-01-27 • via Nuitee