The Grand Hotel Newcastle

Hotels
•
Independent
8.6 (1818 reviews)
32 Church Street, Newcastle, New South Wales, 2300 , Newcastle , AU
61-249293489

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Facilities

Free WiFi
Luggage storage
Designated smoking area
Wheelchair accessible
ATM/banking
Front desk (limited hours)

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Unclean rooms
Maintenance issues

Categories

Cleanliness
6.99
Several mentions of unclean conditions including dirty rooms and bathroom issues.
Service
9.46
Staff were frequently described as friendly and service was deemed satisfactory.
Location
9.5
Multiple reviews highlight the great location, close to the beach and restaurants.
Room Quality
7.45
Rooms were described as comfortable, but several maintenance issues were reported.
Amenities
8.48
Adequate facilities noted but some items needed improvement or attention.
Value for Money
8.94
Generally good value considering location, though some issues noted.
Food and Beverage
8.99
Meals at the pub received positive feedback, providing value for money.
Overall Experience
8.96
Overall experiences were mixed; positive reviews balanced the negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:13

Property Description

Experience a delightful stay at The Grand Hotel Newcastle, where comfort meets convenience in the heart of Newcastle City Centre.

Modern Guestrooms
Relax in one of our 16 elegantly designed guestrooms, featuring LCD televisions and refrigerators for your convenience. Stay connected with complimentary wireless internet access, and enjoy the daily housekeeping service that ensures a fresh and tidy room.

Dining & Leisure
Unwind at our vibrant bars and lounges, offering a variety of tasty beverages to suit your mood. Whether you want to socialize or just lounge, you'll find the perfect atmosphere to relax and refresh.

Ideal Location
Situated just a short walk from Newcastle Beach and local attractions such as Christ Church Cathedral and King Edward Park, you’ll have everything you need right at your doorstep for an unforgettable stay.

Don’t miss your chance to experience all that The Grand Hotel Newcastle has to offer—book your stay today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.6
Based on 1818 reviews
Cleanliness: 6.99
Service: 9.46
Location: 9.5
Room Quality: 7.45
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 8.99
Overall Experience: 8.96
C
chenglong • solo_traveller • au
10
2026-06-28 • via Nuitee
L
Leigh • solo_traveller • au
9
Another comfy stay!
Pros:

This is a great hotel: good food, friendly staff, old pub charm, clean rooms, newly renovated en suites, great location!

Cons:

Put a new chair at the small writing desk

2026-06-27 • via Nuitee
S
stephen • couple • au
9
2026-06-27 • via Nuitee
C
Ciaran • extended_group • ie
10
2026-06-26 • via Nuitee
E
Elva • solo_traveller • au
8
2026-06-25 • via Nuitee
S
Stephanie • couple • au
7
Grand old hotel
Pros:

Lovely old hotel, friendly staff, great food.

Cons:

Needs some repairs, noise from other guests staying the night.

2026-06-24 • via Nuitee
N
Nathan • solo_traveller • au
10
Pros:

Everything was great. The staff were helpful and lovely. Would recommend to anyone looking for well-located accommodation in Newcastle.

2026-06-23 • via Nuitee
G
Glen • solo_traveller • au
10
Pros:

The staff are super friendly and helpful.

Cons:

Top floor and an old boy like me found the stairs tough 😁

2026-06-22 • via Nuitee
C
Corey • extended_group • au
10
Pros:

Courtesy staff. Clean room

2026-06-21 • via Nuitee
A
Amy • couple • au
10
2026-06-20 • via Nuitee
S
Scott • solo_traveller • au
10
2026-06-20 • via Nuitee
M
MICHELLE • extended_group • au
8
Pros:

Location

2026-06-20 • via Nuitee
E
Evan • couple • au
10
Great experience definitely stay there again
Pros:

Staff were fantastic ,food and waiter staff excellent great value
Rooms were very clean

Cons:

The beds were a little hard and fidge small

2026-06-18 • via Nuitee
M
Maria • solo_traveller • au
7
Pros:

.

Cons:

.

2026-06-14 • via Nuitee
D
Deck • solo_traveller • au
8
Great place to stay in the heart of old Newcastle
Pros:

Cosy room with everything I needed for a solo one-night work trip. Good bistro downstairs.

Cons:

I should have asked for better clarification of the procedure for after-hours access back into the hotel

2026-06-12 • via Nuitee
T
Trent • solo_traveller • au
10
2026-06-11 • via Nuitee
H
Hamish • solo_traveller • au
6
2026-06-11 • via Nuitee
H
Helen • couple • au
8
Value for money on one night stay
Pros:

This is a beautiful old hotel with history but rooms in need of TLC. But for the price and one night stay all we expect is clean comfy bed and good shower. We got that. We loved the old spacious balcony to sit and have a drink.

Cons:

The bath towels way too small. If we were bigger people we would struggle with the size of the towels.
The bathroom window ledge needed a good clean. A simple wipe over would do the job.

2026-06-11 • via Nuitee
A
Asha • family_with_children • au
3
Pros:

The staff are really nice and friendly. The rooms are quite spacious, especially the bathroom.

Cons:

The carpet is quite dirty and it generally quite an old accomodation.

2026-06-11 • via Nuitee
C
Caroline • solo_traveller • au
7
2026-06-11 • via Nuitee