The Grand Hotel Newcastle

Hotels
•
Independent
8.6 (1818 reviews)
32 Church Street, Newcastle, New South Wales, 2300 , Newcastle , AU
61-249293489

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Facilities

Free WiFi
Luggage storage
Designated smoking area
Wheelchair accessible
ATM/banking
Front desk (limited hours)

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Unclean rooms
Maintenance issues

Categories

Cleanliness
6.99
Several mentions of unclean conditions including dirty rooms and bathroom issues.
Service
9.46
Staff were frequently described as friendly and service was deemed satisfactory.
Location
9.5
Multiple reviews highlight the great location, close to the beach and restaurants.
Room Quality
7.45
Rooms were described as comfortable, but several maintenance issues were reported.
Amenities
8.48
Adequate facilities noted but some items needed improvement or attention.
Value for Money
8.94
Generally good value considering location, though some issues noted.
Food and Beverage
8.99
Meals at the pub received positive feedback, providing value for money.
Overall Experience
8.96
Overall experiences were mixed; positive reviews balanced the negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:13

Property Description

Experience a delightful stay at The Grand Hotel Newcastle, where comfort meets convenience in the heart of Newcastle City Centre.

Modern Guestrooms
Relax in one of our 16 elegantly designed guestrooms, featuring LCD televisions and refrigerators for your convenience. Stay connected with complimentary wireless internet access, and enjoy the daily housekeeping service that ensures a fresh and tidy room.

Dining & Leisure
Unwind at our vibrant bars and lounges, offering a variety of tasty beverages to suit your mood. Whether you want to socialize or just lounge, you'll find the perfect atmosphere to relax and refresh.

Ideal Location
Situated just a short walk from Newcastle Beach and local attractions such as Christ Church Cathedral and King Edward Park, you’ll have everything you need right at your doorstep for an unforgettable stay.

Don’t miss your chance to experience all that The Grand Hotel Newcastle has to offer—book your stay today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.6
Based on 1818 reviews
Cleanliness: 6.99
Service: 9.46
Location: 9.5
Room Quality: 7.45
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 8.99
Overall Experience: 8.96
N
nicole • couple • au
8
2026-03-21 • via Nuitee
A
Anne-Sofie • family_with_children • de
7
2026-03-21 • via Nuitee
J
joanne • couple • au
9
2026-03-20 • via Nuitee
C
Christine • couple • au
7
2026-03-20 • via Nuitee
T
Tito • solo_traveller • au
9
Comfortable
Pros:

Location and clean

Cons:

Bath towels were child sizes

2026-03-18 • via Nuitee
M
Matt • couple • au
1
Filthy
Pros:

Location, bar n restaurant

Cons:

Room was a toilet.
No really an actual toilet.
Not at all as seen in photos

2026-03-18 • via Nuitee
Y
Yeuh Jung • solo_traveller • tw
7
2026-03-17 • via Nuitee
E
Evgenii • couple • ru
6
Cons:

Запах!!!

2026-03-16 • via Nuitee
D
Darren • couple • au
8
Overall we enjoyed our stay. We only required a one night stay close to the city at a reasonable cos
Pros:

The room was comfortable, clean and located close to the city' restaurants.

Cons:

Parking in the area was a challenge without onsite parking.

2026-03-16 • via Nuitee
S
Stan • couple • au
5
2026-03-16 • via Nuitee
R
Rosie • solo_traveller • au
7
2026-03-16 • via Nuitee
T
Tai • solo_traveller • au
10
Loved it and will definitely stay there again!
Pros:

The staff were so lovely, room had fan and aircon and my bed and pillow were super comfortable too.

2026-03-16 • via Nuitee
K
Kristy • extended_group • au
7
2026-03-15 • via Nuitee
J
Justin • solo_traveller • au
8
Good for price, cheaper than Novotel with similar amenities
Pros:

Location is good, room was big, ok for price, bed good

Cons:

Has a heap of those bathroom mini flies. They stayed up on the roof though. Beware of dodgy PowerPoints. Very dangerous.

2026-03-13 • via Nuitee
T
Tim • couple • au
10
We had a great time. Beautiful place full of character.
Pros:

Awesome location, spacious and clean

Cons:

The bathroom door wouldn’t close. It also had a faint musty odour.

2026-03-11 • via Nuitee
C
Craig • couple • au
7
Good value accom at old pub, facilities comfortable for their age. We had a lovely meal downstairs and staff very frien
2026-03-11 • via Nuitee
D
Dean • couple • au
10
2026-03-09 • via Nuitee
V
Valérie • family_with_children • au
7
Grand Hotel Overnight Stay
Pros:

The location 5 min from the beach and sea baths were prime. Being on top of the restaurant and pub is also a great point if you want to be able to drink one too many...

Cons:

There was no possibility to open the window, air-conditioning at 17 degrees when we checked in, room service came and knocked 30 min before checkout - it was confusing,.

2026-03-07 • via Nuitee
P
Paula • couple • au
8
Served the purpose well!
Pros:

Friendly staff
Comfortable room
Value for money

2026-03-07 • via Nuitee
D
Daniel • solo_traveller • au
7
Location was perfect for Court next door, the bar/restaurant food was great.
Pros:

Location, friendly staff, particularly the bar staff, the size of the room, the bed was comfortable (notwithstanding that it was 2 beds pushed together), plenty of shampoo/conditioner/body wash (none of those silly little tubes/bottles), the bar/restaurant food was great.

Cons:

No on-site parking, the stairs were difficult for an old man, a dead cockroach in the shower, no mini bar or biscuits and diet sugar for coffee, a lack of available power points.

2026-03-07 • via Nuitee