Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Convenient location
Cons:
Cleanliness issues
Dated units
Minor amenity problems

Categories

Cleanliness
8.51
Some issues reported, including dust and hair in the bathroom.
Service
9.68
Staff were reported as helpful and friendly.
Location
9.92
Multiple reviews highlighted fantastic locations and views.
Room Quality
9.17
Generally positive sentiment with some mentions of dated units.
Amenities
8.5
Amenities were described as good but some were not fully functional.
Value for Money
8.96
Overall exceptional value noted despite some minor issues.
Food and Beverage
8.51
No specific mentions, standard quality for this hotel tier.
Overall Experience
9.58
Most guests enjoyed their stay and expressed desires to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:26

Property Description

Luxurious Oceanfront Accommodation
Sandcastle Holiday Apartments offer self-contained units with stunning ocean views from private balconies or terraces. Enjoy spacious living areas and fully equipped kitchens in each award-winning apartment.

Modern Amenities
Experience comfort with free Wi-Fi, air conditioning, and private laundry facilities in every apartment. Feel secure with complimentary covered car parking during your stay.

Award-Winning Dining
Indulge in modern Australian cuisine at The Stunned Mullet Restaurant, known for its fusion dishes and al fresco dining. With a prime location near Port Central Shopping Centre, explore the vibrant local scene easily.

To experience a blend of luxury, comfort, and culinary delights, book your stay at Sandcastle Holiday Apartments now.

Important information:

Guests arriving outside reception opening hours can check in using the hotel's check-in machine. To receive the password, please contact the hotel prior to arrival using the contact details found on the booking confirmation.

Please note that there is a 3% charge when you pay with an American Express credit card.

Please note this is a nonsmoking property throughout.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please note that this property has a 'No Party Policy'.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PQQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 45 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1214 reviews
Cleanliness: 8.51
Service: 9.68
Location: 9.92
Room Quality: 9.17
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 9.58
H
Hitesh • solo_traveller • au
9
2026-07-04 • via Nuitee
S
Sabah • couple • au
9
Pros:

Beach location was great

2026-06-30 • via Nuitee
E
Evelyn • couple • au
5
2026-06-29 • via Nuitee
M
Mary • solo_traveller • au
9
Pros:

Spectacular view
Good furnishings,
Comfortable
Friendly staff

Cons:

Problems with keys caused problems with garage doors.

2026-06-28 • via Nuitee
M
Matt • solo_traveller • au
9
2026-06-28 • via Nuitee
D
David • solo_traveller • au
10
Unique Apartments
Pros:

The greeting and assistance when we registered, set the scene for a wonderful stay. The lift opens directly in to your apartment, which gave easy access and the apartment was impeccably clean. The view was beautiful.

Cons:

The only thing I didnt like was the fact that we had to leave.

2026-06-26 • via Nuitee
K
Krista • couple • au
6
Needs attention.
Pros:

The bed was comfortable. Convenient access to the waterfront and a nice walk into town along there.

Cons:

It is very rusted and dated. It shows a lack of updates to make it comfortable. It needs thought put into what people need eg. lack of shelves in bathroom. Shower in the bath. Rusty fittings. Lack of shops nearby. Noisy traffic.

2026-06-26 • via Nuitee
L
Leanne • solo_traveller • au
9
2026-06-25 • via Nuitee
A
Alison • extended_group • au
10
Pros:

View and space

2026-06-24 • via Nuitee
D
Debbie • couple • au
9
Wonderful place to stay
Pros:

Loved our stay. Great location, apartment was clean and comfortable with everything we needed. We would definitely stay again.

2026-06-24 • via Nuitee
K
Kylie • solo_traveller • au
10
Pros:

Location is the best

2026-06-22 • via Nuitee
E
Elizabeth • couple • au
9
Great location. Very comfortable unit with lovely dining options nearby.
Pros:

Great location, friendly staff, lovely comfortable unit.

2026-06-21 • via Nuitee
T
Tony • couple • au
9
Awesome
Pros:

Location view

Cons:

Nil

2026-06-16 • via Nuitee
J
Julie • solo_traveller • au
10
Location perfect
Pros:

Location and views were perfect. Close to town and easy access to walking paths and beaches.

Cons:

Nil.

2026-06-14 • via Nuitee
S
S • solo_traveller • au
9
2026-06-12 • via Nuitee
D
David • couple • au
9
Well appointed and staff were very helpful.
Pros:

Great location with peaceful views.

Cons:

Hot water temperature was set too low.

2026-06-11 • via Nuitee
E
Emma • family_with_children • au
10
Pros:

Amazing location, the rooms were great for a family! Handy walk to some restaurants and right across from the beach!

Cons:

Nothing, it was great.

2026-06-11 • via Nuitee
P
Peter • family_with_children • au
7
2026-06-10 • via Nuitee
K
Krishna • family_with_children • au
2
holiday was completely ruined by hostile, unprofessional customer service and unauthorized charges.
Pros:

Beautiful location and apartment,

Cons:

terrible customer service

2026-06-09 • via Nuitee
R
Rachel • couple • au
8
2026-06-09 • via Nuitee