Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Convenient location
Cons:
Cleanliness issues
Dated units
Minor amenity problems

Categories

Cleanliness
8.51
Some issues reported, including dust and hair in the bathroom.
Service
9.68
Staff were reported as helpful and friendly.
Location
9.92
Multiple reviews highlighted fantastic locations and views.
Room Quality
9.17
Generally positive sentiment with some mentions of dated units.
Amenities
8.5
Amenities were described as good but some were not fully functional.
Value for Money
8.96
Overall exceptional value noted despite some minor issues.
Food and Beverage
8.51
No specific mentions, standard quality for this hotel tier.
Overall Experience
9.58
Most guests enjoyed their stay and expressed desires to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:26

Property Description

Luxurious Oceanfront Accommodation
Sandcastle Holiday Apartments offer self-contained units with stunning ocean views from private balconies or terraces. Enjoy spacious living areas and fully equipped kitchens in each award-winning apartment.

Modern Amenities
Experience comfort with free Wi-Fi, air conditioning, and private laundry facilities in every apartment. Feel secure with complimentary covered car parking during your stay.

Award-Winning Dining
Indulge in modern Australian cuisine at The Stunned Mullet Restaurant, known for its fusion dishes and al fresco dining. With a prime location near Port Central Shopping Centre, explore the vibrant local scene easily.

To experience a blend of luxury, comfort, and culinary delights, book your stay at Sandcastle Holiday Apartments now.

Important information:

Guests arriving outside reception opening hours can check in using the hotel's check-in machine. To receive the password, please contact the hotel prior to arrival using the contact details found on the booking confirmation.

Please note that there is a 3% charge when you pay with an American Express credit card.

Please note this is a nonsmoking property throughout.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please note that this property has a 'No Party Policy'.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PQQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 45 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1131 reviews
Cleanliness: 8.51
Service: 9.68
Location: 9.92
Room Quality: 9.17
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 9.58
A
Angelo • couple • au
10
Pros:

The views were spectacular

2026-03-21 • via Nuitee
S
Scott • extended_group • au
9
Fantastic apartment
Pros:

Beautiful location, view is amazing, large apartment, comfortable beds

Cons:

Nothing to not like

2026-03-21 • via Nuitee
D
david • couple • au
9
Great location, directly across from the beach. A wonderful stay from beginning to end.
Pros:

Wonderful, friendly Manager & Staff. Location was exceptional. Unit very clean and comfortable, great for 2 people. We are travelling to Sydney July/ August and have rebooked a stayover to break up our drive.

Cons:

Bathroom was a little small but I knew to expect that as description and photos showed exactly that.

2026-03-20 • via Nuitee
L
Leonie • extended_group • au
4
Just ok
Cons:

It is very old and in need of updating badly

2026-03-20 • via Nuitee
S
Steven • couple • au
9
For us, it was a relaxing, easy to get around venue with great views.
Pros:

We had booked a balcony suite, overlooking the beach. The apartment was in an excellent position, directly across from walking tracks and the beach. The rooms were spacious; the bed was comfortable. An ideal environment to relax in.

Cons:

There was nothing we didn't like.

2026-03-18 • via Nuitee
J
Judith • couple • au
4
Pros:

Location

Cons:

Unsatisfactory bathroom.

2026-03-15 • via Nuitee
P
Pat • couple • au
9
very good
Pros:

Location and view

Cons:

The key to the garage to get to the rubbish room did not work

2026-03-15 • via Nuitee
C
Cathy • couple • au
9
Staff efficient and helpful.
Cons:

Not enough towels only 2 for the week.

2026-03-14 • via Nuitee
P
Phil • couple • au
10
2026-03-12 • via Nuitee
E
Erica • couple • au
10
2026-03-12 • via Nuitee
R
Ralph Cadman • family_with_children • au
9
2026-03-10 • via Nuitee
M
Mal • family_with_children • au
4
Pros:

Location is awesome, views on the beach and club right behind

Cons:

Would have been nice to be told unit next door had renovations going on from 7am every morning. And had to get toilet paper 1st night cause it was in bathroom

2026-03-09 • via Nuitee
K
Kristy • family_with_children • au
10
Amazing time and view , refreshing to catch up with family
Pros:

Location and view and layout. Whilst some of the design was odd it was still usable and lovely environment to stay.

Cons:

Open bath room to sleeping area and the glass toilet

2026-03-09 • via Nuitee
K
Karen • couple • au
8
2026-03-06 • via Nuitee
I
Ilona • solo_traveller • au
10
Pros:

Excellent

Cons:

Nothing

2026-03-05 • via Nuitee
D
Deborah • couple • au
8
2026-03-03 • via Nuitee
S
Southern • couple • au
8
Pros:

great view

Cons:

Very noisy cheap toilet seat.
Toilet in glass room next to shower. No privacy.

2026-03-03 • via Nuitee
S
Susan • couple • gb
9
Excellent overall.
Pros:

Everything, it was a superb location and a luxury apartment.

Cons:

Would have been nice to have handwashing and moisturiser.

2026-03-03 • via Nuitee
G
Geraldine • couple • gb
10
Excellent apartment
Pros:

Amazing views and overall a lovely property.

Cons:

None

2026-03-02 • via Nuitee
H
Hippy Traveller • family_with_children • au
6
Birthday getaway at home town
Pros:

Location location location

Cons:

No pool or hot tub. Room said spa with shower over bed no spa either...

2026-03-02 • via Nuitee