Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Convenient location
Cons:
Cleanliness issues
Dated units
Minor amenity problems

Categories

Cleanliness
8.51
Some issues reported, including dust and hair in the bathroom.
Service
9.68
Staff were reported as helpful and friendly.
Location
9.92
Multiple reviews highlighted fantastic locations and views.
Room Quality
9.17
Generally positive sentiment with some mentions of dated units.
Amenities
8.5
Amenities were described as good but some were not fully functional.
Value for Money
8.96
Overall exceptional value noted despite some minor issues.
Food and Beverage
8.51
No specific mentions, standard quality for this hotel tier.
Overall Experience
9.58
Most guests enjoyed their stay and expressed desires to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:26

Property Description

Luxurious Oceanfront Accommodation
Sandcastle Holiday Apartments offer self-contained units with stunning ocean views from private balconies or terraces. Enjoy spacious living areas and fully equipped kitchens in each award-winning apartment.

Modern Amenities
Experience comfort with free Wi-Fi, air conditioning, and private laundry facilities in every apartment. Feel secure with complimentary covered car parking during your stay.

Award-Winning Dining
Indulge in modern Australian cuisine at The Stunned Mullet Restaurant, known for its fusion dishes and al fresco dining. With a prime location near Port Central Shopping Centre, explore the vibrant local scene easily.

To experience a blend of luxury, comfort, and culinary delights, book your stay at Sandcastle Holiday Apartments now.

Important information:

Guests arriving outside reception opening hours can check in using the hotel's check-in machine. To receive the password, please contact the hotel prior to arrival using the contact details found on the booking confirmation.

Please note that there is a 3% charge when you pay with an American Express credit card.

Please note this is a nonsmoking property throughout.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please note that this property has a 'No Party Policy'.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PQQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 45 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1183 reviews
Cleanliness: 8.51
Service: 9.68
Location: 9.92
Room Quality: 9.17
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 9.58
J
Jan • solo_traveller • au
8
2026-05-02 • via Nuitee
J
Joanne • solo_traveller • au
10
Stunning beach side apartment
Pros:

Upon arrival the staff were absolutely amazing. They show you to your room, take the luggage up and show you all of the amenities. The room was stunning, clean with a fabulous view. Everything was well stocked in the kitchen cupboards. Our room had games, books, DVDs in the loungroom cupboards as well. Very private and secure. I was there for a wedding and my room adjoined the brides room so we could access each other's rooms while getting ready. Secure parking. There is a club/Tavern right behind with good meals. Coffee across the road at the beach and next block down at Milkbar. 100% recommend. I would stay here again.

Cons:

Im used to quite a soft plush bed and I did find the bed and pillows a bit too hard for me.

2026-05-02 • via Nuitee
A
Ali • solo_traveller • au
10
2026-04-28 • via Nuitee
M
Melanie • couple • au
8
2026-04-28 • via Nuitee
P
Peter • couple • au
10
Pros:

The room was amazing and so was the view

2026-04-26 • via Nuitee
H
Heather • couple • au
9
Fantastic stay very relaxing.
Pros:

The apartment was incredible beautifully laid out. Spa bath view of the ocean. Staff were very friendly and helpful. Close to all amenities. Large quiet I would definitely recommend sandcastle apartments.

Cons:

Honestly there were very few negatives regarding the apartment.
The only issue I would say is by a resident of the apartments who was very hostile. She didn’t like that I did press the incorrect button on the lift but I had but she had pressed the button at the same time. She was impatient that we were going to basement and she wanted to go up.

2026-04-25 • via Nuitee
J
Judith • extended_group • au
10
Great spot, great view, spacious and tidy
Pros:

Very spacious, beautiful view, straight across from the beach. Bowling club right out the back.

Cons:

Nothing it was beautiful

2026-04-25 • via Nuitee
A
Andrzej • couple • au
9
Very good, comfortable, well positioned apartment close to everything that matters
Pros:

Near perfect but we did not expect the main balcony window to be so close to reasonably busy street. Excellent interface with the host

Cons:

Street noise in the main room

2026-04-25 • via Nuitee
A
Ann • couple • hk
10
2026-04-21 • via Nuitee
P
PR • extended_group • nl
7
Schoon en ruim appertment.
Pros:

Schoon. Alles goed geregeld. Ruim appartement

Cons:

Slaapkamer niet donker. Te dunne gordijnen. Slaapkamer aan voorkant erg veel lawaai/verkeer.

2026-04-20 • via Nuitee
S
susan • extended_group • au
3
Fabulous spot for the beach and lovely walks. Easy walk for coffee and restaurants
Pros:

The apartment was lovely although very bare. The view was fantastic, the furnishings, for the most part were very comfortable.

Cons:

The problem was the back bedroom overlooked the bowls club rubbish collection area and every morning except Sunday rubbish trucks tipped thousands of bottle out of the bins then, with motors running seemed to stay quite a while. Then on the Friday night, the outdoor smokers area turned into a party that went on until at least midnight.
Also the mattress in the back bedroom needs replacing, it’s very saggy on the middle.

2026-04-20 • via Nuitee
M
Monica • family_with_children • au
9
2026-04-19 • via Nuitee
G
Grant • extended_group • au
10
2026-04-19 • via Nuitee
D
Damian • family_with_children • au
6
Overall pleasant
Pros:

Great location

Cons:

Kitchen not functional and leaking shower screen

2026-04-18 • via Nuitee
J
Jason • family_with_children • au
10
2026-04-17 • via Nuitee
D
daniel • family_with_children • au
10
2026-04-16 • via Nuitee
S
samantha • family_with_children • au
9
Perfect location
Pros:

Great view and location

Cons:

Nothing

2026-04-13 • via Nuitee
H
Helen • couple • au
8
2026-04-10 • via Nuitee
C
Chet • extended_group • au
9
2026-04-09 • via Nuitee
S
Sandra • family_with_children • au
10
Amazing
Pros:

View, clean, easy to find food, great service

Cons:

Nothing

2026-04-01 • via Nuitee