Masonic Hotel

Hotels
7.9 (90 reviews)
9 McLean Street , Waitara , nz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Luggage storage
Fax/photocopying
Darts
Karaoke
Non-smoking throughout
Kid meals
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Clean and fresh units
Friendly staff
Cons:
Issues with cleanliness
Noise disturbances from the bar

Categories

Cleanliness
6.4
Multiple reviews indicate issues with cleanliness including dirty carpets, hair found in the bathroom, and unclean refrigerator.
Service
9.4
Staff were noted as friendly and helpful, providing assistance even during technical issues.
Location
8.9
Many reviews highlighted the convenience of the hotel’s location and proximity to local attractions.
Room Quality
6.9
Some reviews mentioned discomfort due to noise and poor condition of rooms, while beds were mentioned as comfortable.
Amenities
7.4
Lack of basic amenities such as irons and issues with air conditioning were noted.
Value for Money
6.9
Reviews pointed out that the rate charged did not reflect the quality of the room, indicating poor value for the price.
Food and Beverage
8.4
On-site food options were appreciated, but cleanliness issues impacted the overall rating.
Overall Experience
8.9
Despite some issues, guests were generally satisfied with their stay and had positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:34

Property Description

Modern Rooms and Scenic Views
Renovated in 2014, Masonic Hotel offers stylish modern rooms with the option of stunning mountain views. Each room features a flat-screen TV, refrigerator, and a private bathroom stocked with complimentary toiletries.

Convenient Location
Situated in the heart of Waitara town centre, Masonic Hotel is a short stroll from various shopping and dining venues, providing guests with ample entertainment options. Additionally, the hotel is just a quick 10-minute drive from New Plymouth Airport.

Complimentary Amenities
Guests of Masonic Hotel can take advantage of free parking during their stay, adding convenience and value to their visit.

Book your stay at Masonic Hotel Waitara for a delightful blend of modern comfort and scenic beauty.

Important information:

If you expect to arrive after 17:00, please contact the property using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 90 reviews
Cleanliness: 6.4
Service: 9.4
Location: 8.9
Room Quality: 6.9
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 8.4
Overall Experience: 8.9
T
Taura • family_with_children • nz
4
2026-04-27 • via Nuitee
J
Jase-Ollie • solo_traveller • nz
7
Pros:

Tidy room.
Large bed.

2026-04-15 • via Nuitee
D
Deb • family_with_children • nz
6
2026-04-06 • via Nuitee
F
F Phillips • family_with_children • nz
9
Pros:

Loved everything about the hotel.

Cons:

Not suitable for children or people wanting to sleep at night as there was Karaoke till midnight.

2026-04-05 • via Nuitee
T
Tim • couple • nz
7
2026-03-29 • via Nuitee
S
Sacht • couple • nz
7
Good value for money, don’t expect much.
Pros:

Bathroom clean and good shower pressure, beds comfortable and clean.

Cons:

AC was faulty and wasn’t cooling, just blowing hot air. The AC was on we we arrived, basically just warming up the room, and we didn’t have a remote to turn it off. We had to sleep with windows open and fan on, so sleep was poor due to all the traffic noise below coming through the window.

2026-03-26 • via Nuitee
N
Nyla • solo_traveller • au
7
Very satisfactory thanks to the welcoming and kind managers
Pros:

Convenient to our places we wanted to visit

Cons:

Sadly a pub creates noise at night but it eventually stopped and we could sleep well

2026-03-23 • via Nuitee
D
David • couple • nz
6
Pros:

Didn’t get a breakfast

Cons:

Cleanliness

2026-03-22 • via Nuitee
R
Ray • couple • nz
8
Comfortable and clean.
2026-03-22 • via Nuitee
L
Leanne • extended_group • au
9
2026-03-18 • via Nuitee
V
Victor Bruce • solo_traveller • nz
8
Efficient.
Pros:

I had my own breakfast and departed at 5.45 am.

Cons:

My hearing is not 100% and I found it difficult to pick up Bill's accent. That was a minor issue.

2026-03-17 • via Nuitee
J
Jill • family_with_children • nz
7
Suited our purpose of family weekend
Pros:

Location was perfect, no breakfast available.

Cons:

Replenish the tea bags, straighten the beds!

2026-03-15 • via Nuitee
S
Sydine • couple • nz
9
Pros:

Staff are lovely

2026-03-06 • via Nuitee
G
Grace • family_with_children • nz
7
2026-03-02 • via Nuitee
S
Sue • solo_traveller • nz
7
The room itself was fine but no communication from staff apart from booking in
Pros:

The room had everything i needed.

Cons:

I was told the car park for customers would be locked at 9.30, so I made arrangements for my car to be left at another venue, so I walked and got rides from friends which was not really appreciated. No one offered to help carry my bag up the stairs.

2026-02-22 • via Nuitee
R
rhiannon bryan • family_with_children • nz
9
Great value
Pros:

Lovely staff and clean, comfortable room, great cafe.

Cons:

A little bit of noise from the bar over night but not too loud

2026-02-22 • via Nuitee
R
Rebecca • family_with_children • nz
6
Was fine for what we needed
Pros:

Perfect location for why we were there

2026-02-14 • via Nuitee
P
Perry • solo_traveller • gb
5
Passable
Pros:

Location was a bit run down and the hotel could do with a spruce up, air con wasn't working.

Cons:

As above

2026-02-12 • via Nuitee
P
Potaka • family_with_children • nz
6
Pros:

Short and sweet

Cons:

Smell of curry in hallway

2026-01-29 • via Nuitee
G
Gail • couple • nz
7
Value for money comfortable stay great Staff member
Pros:

Excellent friendly helpful reception staff

2026-01-20 • via Nuitee