The Hermitage Hotel Mt Cook

Hotels
8.2 (2147 reviews)
89 Terrace Road , Mount Cook Village , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Beautiful views
Comfortable rooms
Cons:
Expensive dining
Slow check-in process

Categories

Cleanliness
7.59
The cleanliness of our room was a bit of a let down.
Service
8.06
Service was adequate but there were complaints about staff professionalism.
Location
9.1
Excellent location with beautiful views.
Room Quality
8.55
The room was comfortable and spacious.
Amenities
8.08
Amenities were satisfactory although some facilities were viewed as expensive.
Value for Money
7.54
Breakfast and dinner buffet was expensive for the quality provided.
Food and Beverage
8.09
Food quality was good, but some found it overpriced.
Overall Experience
8.56
Overall positive experience with stunning views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:54

Property Description

Majestic Mountain Views and Onsite Dining

The Hermitage Hotel, nestled in Mount Cook National Park, offers rooms with stunning mountain and Mount Cook views. Indulge in onsite dining at the Snowline Lounge, Sir Edmund Hillary Cafe, and The Alpine Restaurant.

Comfortable Rooms and Modern Amenities

All rooms feature ensuite bathrooms, flat-screen TVs, and tea/coffee facilities. Enjoy free WiFi in public areas and free onsite parking. Upgrade to rooms with a bathtub for added luxury.

Convenient Location and Local Activities

Adjacent to Sir Edmund Hillary Alpine Centre, the hotel is close to Aoraki Mount Cook National Park Visitor Centre. Explore the area with activities organized by the tour desk or relax in the Panorama Room with local cuisine.

Book now for a memorable stay at The Hermitage Hotel!

Important information:

You must show a valid photo ID upon check in.

Please note for bookings of 4 or more rooms, different policies and procedures may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation.

'The Hermitage, Aoraki/Mount Cook will not require guests to have a NZ COVID-19 vaccine pass from 5th April 2022'.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CHC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    People 4 years old and over stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2147 reviews
Cleanliness: 7.59
Service: 8.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 8.09
Overall Experience: 8.56
Z
zhaodong • couple • cn
10
总体而言是一次很好的体验。
Pros:

风景很好，具备度假酒店的功能。

Cons:

餐食还不够丰富和美味。

2026-04-19 • via Nuitee
D
David • couple • fr
7
2026-04-19 • via Nuitee
Y
Yuchen • couple • tw
10
來到庫克山一定要住宿、冰川探險船、直升機冰川健行、安排庫克山山徑健行，風景美得讓人讚嘆~
Pros:

早餐非常棒，尤其我們早起用餐，座位安排在靠近窗景的位置，欣賞Mt Cook山景朝霞，太美了!!
運氣很好，因為好天氣安排的活動都順利參加，活動之餘留一點時間給國家公園旅客中心及隱士飯店2樓咖啡館，非常值得。
這趟旅程因為庫克山的好天氣，讓我們飽覽壯麗山景，冰川健行，留下美好回憶~

Cons:

沒有

2026-04-15 • via Nuitee
H
Hui Tzu • extended_group • tw
8
Pros:

位置

Cons:

有些員工的態度不是很好，隔音不太好，樓上有人走動基本上都聽得到

2026-04-10 • via Nuitee
D
Deanna • couple • ca
5
Overpriced for what it was but one of the only stays around mt cook.
Pros:

The view from the property was great. And the buffet breakfast had lots of options

Cons:

The buffet was quite expensive but I guess it’s a buffet. The place was quite empty and bland for the price. Needs improving and adding of items to make it more comfy. Also could’ve connect to the tv. Only had the video of the hotel playing …

2026-04-05 • via Nuitee
C
Cédric • couple • sg
7
2026-03-24 • via Nuitee
G
Gerald • solo_traveller • nz
10
2026-03-23 • via Nuitee
S
Stephen • extended_group • nz
9
Great hotel in fantastic location.
Pros:

Comfortable room with mountain views.
Good service from hotel staff.
Great view of Mount Cook from the bar.

Cons:

Everything.

2026-03-16 • via Nuitee
B
Broadhead • couple • nz
10
We always return annually.
Pros:

Overall experience was nice.

Cons:

I think the baths could be removed for cubical showers. Step in baths are deemed abit old fashion and can be dangerous.

2026-02-28 • via Nuitee
X
xingxing • couple • cn
5
不敢睡觉！可能因为太黑了！门锁比较老旧有点担心
Pros:

房间虽然老旧但是异常干净！比我住过的其他酒店都干净！

Cons:

自助晚餐真的太难吃了，山里天黑的早，麻烦多准备一些路灯吧！太黑了！

2026-01-15 • via Nuitee
A
AnnLuu • family_with_children • tw
8
Pros:

房間風景非常漂亮, 可以直接看到庫克山

Cons:

地點在偏僻, 餐飲選項不多

2026-01-11 • via Nuitee
R
Rachel • extended_group • ca
10
Beautiful view of Mt. Cook
2025-12-04 • via Nuitee
B
Baljinder • couple • nz
7
2025-12-03 • via Nuitee
A
AnnLuu • family_with_children • tw
9
Pros:

飯店位置有點遙遠, 但景色真的很美, 房內一大片落地窗望出去非常漂亮
附近沒有其他餐廳, 早餐與晚餐皆在飯店餐廳享用自助餐, 種類較少但食物是好吃的

Cons:

入住時電梯僅有一部, 在退房時間等電梯等了兩三趟才等到

2025-12-01 • via Nuitee
J
Jue Chuan • extended_group • tw
6
2025-11-28 • via Nuitee
V
Vaiibhav Jhaverri • extended_group • in
9
Pros:

Excellent location

2025-11-27 • via Nuitee
A
Adrian • couple • au
10
Perfect place to stay in Mt Cook area
Pros:

Great view and location.

2025-11-27 • via Nuitee
• extended_group • tw
10
Pros:

地點非常好很漂亮
服務人員很友善

2025-11-26 • via Nuitee
F
Fu-Sung • family_with_children • tw
9
庫克山住宿的優先選擇
Pros:

1. 位在庫克山國家公園內,地點很好
2. 房間空間大,窗外就可以看到壯麗山景
3. 有付費洗衣機烘衣機

Cons:

1. 早餐晚餐buffet太貴了, 但食材普通
2. 房間清掃速度太慢
3. 信用卡付費的洗衣機烘衣機的螢幕操作複雜很難使用,浪費很多時間,還需要員工協助處理
4. 房價昂貴

2025-11-25 • via Nuitee
C
CHIA-MING • family_with_children • tw
10
Pros:

窗外風景好，舒適，剛好遇到下雪，很美

2025-11-21 • via Nuitee