The Hermitage Hotel Mt Cook

Hotels
8.2 (2224 reviews)
89 Terrace Road , Mount Cook Village , nz

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Beautiful views
Comfortable rooms
Cons:
Expensive dining
Slow check-in process

Categories

Cleanliness
7.59
The cleanliness of our room was a bit of a let down.
Service
8.06
Service was adequate but there were complaints about staff professionalism.
Location
9.1
Excellent location with beautiful views.
Room Quality
8.55
The room was comfortable and spacious.
Amenities
8.08
Amenities were satisfactory although some facilities were viewed as expensive.
Value for Money
7.54
Breakfast and dinner buffet was expensive for the quality provided.
Food and Beverage
8.09
Food quality was good, but some found it overpriced.
Overall Experience
8.56
Overall positive experience with stunning views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:54

Property Description

Majestic Mountain Views and Onsite Dining

The Hermitage Hotel, nestled in Mount Cook National Park, offers rooms with stunning mountain and Mount Cook views. Indulge in onsite dining at the Snowline Lounge, Sir Edmund Hillary Cafe, and The Alpine Restaurant.

Comfortable Rooms and Modern Amenities

All rooms feature ensuite bathrooms, flat-screen TVs, and tea/coffee facilities. Enjoy free WiFi in public areas and free onsite parking. Upgrade to rooms with a bathtub for added luxury.

Convenient Location and Local Activities

Adjacent to Sir Edmund Hillary Alpine Centre, the hotel is close to Aoraki Mount Cook National Park Visitor Centre. Explore the area with activities organized by the tour desk or relax in the Panorama Room with local cuisine.

Book now for a memorable stay at The Hermitage Hotel!

Important information:

You must show a valid photo ID upon check in.

Please note for bookings of 4 or more rooms, different policies and procedures may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation.

'The Hermitage, Aoraki/Mount Cook will not require guests to have a NZ COVID-19 vaccine pass from 5th April 2022'.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CHC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    People 4 years old and over stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2224 reviews
Cleanliness: 7.59
Service: 8.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 8.09
Overall Experience: 8.56
Y
YuHsuan • extended_group • tw
8
2026-07-04 • via Nuitee
R
Rounak • couple • au
10
2026-07-04 • via Nuitee
H
Hiu Yan • extended_group • hk
9
Pros:

The location and view from the room were superb

Cons:

Food was so-so with not many choices at the buffet dinner

2026-07-04 • via Nuitee
M
Maria • family_with_children • au
9
Loved it - an amazing experience staying in the Mount Cook village.
Pros:

Amazing location, very comfortable rooms and friendly staff.

Cons:

No other cafe options close by - especially for breakfast.

2026-07-03 • via Nuitee
W
Warwick • couple • nz
9
Nice hotel in a superb location.
Pros:

Our room was warm, comfortable and had good views towards Mt Cook. The smorgasbord restaurant in the hotel was superb, for both evening dining and breakfast. There are several pay-to-enter display/entertainment options within the hotel.

Cons:

Parking is fairly limited although it can be very handy to your room if you get in early. The size of the room was adequate but certainly not spacious.

2026-07-01 • via Nuitee
W
William • solo_traveller • au
10
Pros:

Everything

2026-07-01 • via Nuitee
Y
YingHsiang • couple • nz
10
2026-07-01 • via Nuitee
C
Chak Shun Jackson • couple • hk
10
Pros:

Location and views are gorgeous

2026-07-01 • via Nuitee
R
Robert • couple • au
8
Be prepared to be overwhelmed by tour buses stampeding through in big groups pushing and shuffling through everyone. Awe
Pros:

The location and comfortable bed.

Cons:

It had an overcrowded tourist cruise ship feel to it.

2026-07-01 • via Nuitee
S
Sophie • couple • au
8
A Beautiful place to spend a couple of days hiking and enjoying the scenery.
Pros:

The view from our room was unmatched anywhere else I’ve been. The mountains through the front window were the focal point of the whole room, which was the reason we booked it. It had all the other amenities we needed.

Cons:

The bathroom smelled quite musty the whole time we were there - only noticeable while inside it or just at the door to the bathroom. Also, there were lots of opportunities to pay more to the hotel which was a bit distasteful - eg the buffet dinner (which was the only place to eat dinner in the whole village) was $89pp and the little museum within the hotel was $29pp to look around, which felt greedy and as a result appeared empty the whole time we were there. Any other activities were also quite expensive.

2026-07-01 • via Nuitee
L
Li Min • solo_traveller • cn
10
2026-07-01 • via Nuitee
T
Tarina • extended_group • nz
8
Stunning place
Pros:

Location stunning, staff awesome

Cons:

Food very expensive, bed too hard

2026-06-29 • via Nuitee
T
Tiantian • family_with_children • cn
10
物超所值
Pros:

自助晚餐非常丰盛，还有三文鱼，而且儿童是33元，太合适了。房间宽敞舒适，落地大玻璃窗可以看到对面的雪山，太美了！ 物超所值！

Cons:

都很满意

2026-06-29 • via Nuitee
C
Chenan • couple • au
5
2026-06-29 • via Nuitee
L
Li Min • solo_traveller • cn
9
2026-06-28 • via Nuitee
C
Catarina • couple • ie
7
Pros:

The view was great.

2026-06-28 • via Nuitee
L
Liz • solo_traveller • nz
7
Pros:

Location

Cons:

Room was a bit warm and waiter kept on asking if I would like to pay for my barista coffee which I did. He even came up to my husband after I left and asked him!!!

2026-06-28 • via Nuitee
E
Emma • solo_traveller • au
8
This place is stunning, the walks are all beautiful
2026-06-28 • via Nuitee
S
Sarker • solo_traveller • au
10
2026-06-28 • via Nuitee
G
Gabriela • extended_group • br
9
Inesquecível
Pros:

A localização é impecável! Uma vista inesquecível além de programações maravilhosas.

Cons:

O hotel é grande, existe um fluxo alto de turistas. Não é algo intimista ou aconchegante.

2026-06-28 • via Nuitee