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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Nightclub
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Guest education on local ecosystems and culture
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Currency exchange
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Karaoke
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Private check-in/check-out
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Concierge service
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Wheelchair accessible
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Kid meals
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Evening entertainment
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Infinity pool
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Coffee Shop on site
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Steam room
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Pub crawls
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Supervised childcare/activities
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ATM/banking
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Television in common areas
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Nightclub
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby outdoor pool
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Guest education on local ecosystems and culture
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience the epitome of luxury at Fortuna Hanoi Hotel, where spacious rooms with minibars await you. Indulge in comfort and style during your stay, with the option for air-conditioned rooms featuring spa baths and exclusive Club Lounge access.
Dining Excellence
Savor a culinary journey at our three distinct restaurants. From Chinese delicacies at May Man Restaurant to Japanese cuisine at Emperor KTV Restaurant, and a delightful breakfast buffet at Tiffin Coffee Lounge, we cater to every palate with international and local specialties.
Unmatched Leisure and Entertainment
Relax and rejuvenate with our array of leisure facilities, including a swimming pool, spa, fitness center, and business center. For entertainment, try your luck at the casino or dance the night away at the nightclub. Unwind in style at Fortuna Hanoi Hotel.
Book now to experience unparalleled luxury and hospitality at Fortuna Hanoi Hotel.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
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Children and extra bed policy
Children ages 6 and older are allowed.
Children 6 years old stay for VND 1,100,000 per person per night when using an available extra bed.
Adults stay for VND 2,500,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Decent size rooms and quite adequate
the toilet is a little dated
Nice place to stay. Professional staff and nice Breakfast. I will be back :-)
All facilities good, except night bar and Spa- too costly
"The night party bar is pricey, with steep entrance fees and extra charges for service. You might want to skip it and check out the spa and bar outside if you're looking for a more chill vibe."
Fortuna has been my go to hotel whenever I travel to Hanoi. The rooms are clean and well maintained with excellent cable television. They have infotainment and movie channels that cater to a variety of asian and european guests. The food is excellent and innovative, try the salt coffee and the pork floss and salted egg gateaux. They have a decent sized lap pool and the gym is huge with additional cardio machines that allows me to burn off those extra calories from the yummies. There is a massage spa and separate steam rooms for males and females. On days when I feels like having a resort day, this hotel has all that ammenities at a very reasonable rate.
The real deal however, is its staff. The service I get here is sincere, ready service always with a smile. They keep an eye out for my elderly parents or when I struggle with heavy bags, a staff will appear to help. The service feels like an extension of how they are treated here as staff and this is what sets this hotel apart from the bigger, glitzier chains and what keeps me coming back again and again.
Amazing place to stay. I travelled with my elderly parents and adult kids. It was a gathering for my extended family (sisters and their families) close to 20pax.
Fortuna took such good care of us. From airport transfers to assisting us in arranging outings and activities.
From front the desk to the restaurants. The people were so thoughtful and caring, the place is incredibly clean and well maintained.
We’ve been here several times and it’s our hotel of choice in Hanoi
The hotel was very new looking with the usual grand entry, on check in we were processed quickly and went to our room to settle in for a bit before Venturing out to look at the area, when we entered the room there was a distinct smell of cigarette smoke on the air also in the hall way there were sand trays for cigarette bits near the lifts which was concerning, on the bed side table was a notice “please don’t smoke in bed” the whole floor was smoking we didn’t complain just wore it I guess.
Although the hotel is spectacular it is positioned in an area with not that much to do and being about 30 minutes from the old town area a cab or Grab was needed to get anywhere, the hotel is used for large conventions and tour groups I would say, the facilities were good with a pool restaurant etc and the staff were considerate but not outwardly friendly not like a smaller establishment I’m my opinion.
There are some small shops and a cafe of 2 around but nothing to speak of.
Rooms are clean and modern and the usual Asian breakfast menu.
Goed dontbijt.
De locatie is vrij ver van de bezienswaardigheden. Vooral omdat het verkeer altijd stil staat en dus lang duurt.
Wij vonden dit hotel onpersoonlijk.
It was a great hotel offering variety of amenities. Breakfast, various restaurants, Spa, Niteclub, Pool, Gym.
The pool Is not heated and it was not usable.
Room telephone used to call lobby was not working. I had to shuttle up and down the elevator from 16th floor for small stuff every time.
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