The Executive Inn, Newcastle

Hotels
8.4 (3889 reviews)
10 Rugby Road, New Lambton , Newcastle , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great pools
Convenient location
Cons:
Cleanliness issues
Poor room service

Categories

Cleanliness
7.73
Several reviews indicated poor room cleanliness and moldy bathrooms.
Service
8.2
Mixed reviews on service; some staff were reported as impolite.
Location
9.24
Great location close to shops and the beach.
Room Quality
7.19
Some rooms reported as small and not well maintained.
Amenities
9.22
Pools and recreational facilities received positive mentions.
Value for Money
8.68
Pricing perceived as slightly high for room quality.
Food and Beverage
8.23
Mixed reviews on breakfast with limited options.
Overall Experience
8.7
Overall, guests enjoyed their stay with notable positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:46

Property Description

Luxurious Accommodations
Experience comfort and convenience at The Executive Inn, Newcastle. Our air-conditioned rooms and suites feature modern amenities such as flat-screen TVs, minibars, and free WiFi. Some rooms even offer balconies for a stunning view.

Dining and Entertainment
Indulge in a culinary adventure with 12 dining options on-site. Attached to Wests Leagues Club, guests can enjoy a variety of bars and entertainment choices. Additionally, take advantage of our 24-hour reception and room service for a seamless stay.

Fitness and Leisure
Stay active during your stay by visiting Balance Health Club just a short walk away. Access their fitness facilities for free and make the most of our outdoor pool. With Hunter Stadium and Nobby’s Beach nearby, there's no shortage of activities to enjoy.

Ready to elevate your stay at The Executive Inn, Newcastle? Book now for an unforgettable experience.

Important information:

Please note that if you choose to pay direct to the hotel the total price of the reservation will be charged 48 hours prior to arrival.

Please note that The Executive Inn is attached to a licensed club. You must show a valid photo ID upon check-in. All adults (over 18 years) must show a valid photo ID upon check-in. Guests under the age of 18 can only check in with a parent or official guardian with a valid photo ID or proof of guardianship.

Please note that The Executive Inn requires an AUD 100 credit card pre-authorization upon check in to cover any incidental charges.

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 2.5% charge when you pay with an American Express or Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for AUD 60 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 3889 reviews
Cleanliness: 7.73
Service: 8.2
Location: 9.24
Room Quality: 7.19
Amenities: 9.22
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.7
P
Paul family_with_children au
10
2026-04-18 via Nuitee
A
April family_with_children au
7
Location is great. Unaware of works happening at property until we had arrived.
Pros:

Location is great! Beds are very comfy, even the sofa bed.
Access to club is great too.

Cons:

We have stayed at The Executive Inn Newcastle a number of times before and have always enjoyed a good stay. This time around was below expectations. We were not aware of works happening at the property. One of the lifts was not working on arrival and then both lifts were not working on check out so it was busy in the stair well. The pools were also receiving some TLC. The spa and the smaller pool were out of action. Luckily the third pool was working but it was a busy afternoon.

2026-04-17 via Nuitee
J
Joey family_with_children au
8
Great hotel, very comfortable with a beautiful pool area.
Pros:

Great pool and lovely area to eat breakfast.

Cons:

Renovations were being completed, once finished will be lovely.

2026-04-17 via Nuitee
K
Kim couple au
3
Pros:

Not much

Cons:

Broken lift
Stairs locked so couldnt use
Room makeover between nights extremely poor, left towels on floor and werent replaced.

2026-04-16 via Nuitee
K
Koa couple au
10
2026-04-16 via Nuitee
K
Koivu family_with_children au
10
2026-04-16 via Nuitee
G
Gabriella family_with_children au
7
Pros:

- Location

Cons:

- rooms are starting to be a little dated and there was mould in the bathroom

2026-04-16 via Nuitee
K
Karen couple au
7
Pros:

Close proximity to Newcastle

Cons:

Needs updating in way of appliances (usb port)

2026-04-15 via Nuitee
C
Corin solo_traveller au
9
2026-04-14 via Nuitee
A
Alfreida couple au
8
Overnight stay to break up our travelling journey.
Pros:

Nil Breakfast. Locations perfect

Cons:

NA

2026-04-12 via Nuitee
K
Kunsang family_with_children au
4
Apart from above mentioned issues, all others are good.
Pros:

The facilities and location

Cons:

No Balcony, the room was close to the breakfast area and too noisy in the early morning when we wanted to have sleep late. The cutlery noise and people loud while passing by the main entrance to the breakfast.

2026-04-12 via Nuitee
C
Collette couple au
10
2026-04-12 via Nuitee
S
Sally-Ann extended_group au
10
Girl’s weekend, it was the perfect location! Ten minutes from everywhere we wanted to go.
Pros:

Location

Cons:

Nothing

2026-04-12 via Nuitee
G
Geoff solo_traveller au
10
2026-04-12 via Nuitee
K
Kathleen solo_traveller au
10
2026-04-11 via Nuitee
M
Matilda couple au
9
Close to everything, friendly staff and clean!
Pros:

The staff at the front desk were lovely! We had a good laugh about me and my partner going for different teams in the football and then they gave us an Easter egg. I would go back just for the staff!

Cons:

We couldn’t get the tv to work properly but it’s no big deal

2026-04-11 via Nuitee
S
suzanne couple au
8
Staff were very polite and helpful
Pros:

Location

Cons:

Lifts weren’t working

2026-04-11 via Nuitee
M
Mariana solo_traveller pt
9
2026-04-10 via Nuitee
C
coleman family_with_children au
4
Pros:

The pool and location is amazing, the room was lovely

Cons:

1 and only elevator from bottom carpark was out of service no told us, then the only other elevator was out of service the next day ,VERY ONE HAD TO USE THE FIRE STAIRS, my sofa bed wasn't made didn't know till that night ,they delivered sheets ( I made it) that's ok, however the following day our room wasn't made up when we got back at 2.30pm had to chase people up , room made 1 hour later, you can only watch streaming of its cast to your phone 😢 no water in bottle water in rooms just sparkling, had to chase up water , very disappointing, iv been going to west for years

2026-04-09 via Nuitee
J
Jazzmin family_with_children au
9
2026-04-08 via Nuitee