Quest Ballarat

Hotels
•
Quest Apartment Hotels
8.8 (836 reviews)
7 Dawson Street North , Ballarat , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Comfortable rooms
Cons:
Communication issues
Some noise problems
Minor maintenance needed

Categories

Cleanliness
8.76
Many reviews noted that the apartment was very clean, though some dealt with issues like dripping downpipes.
Service
8.93
Staff were generally described as friendly and helpful, though there were mentions of unsatisfactory communication before arrival.
Location
9.27
Consistently praised for its central location and convenience.
Room Quality
8.72
Rooms were mostly described as spacious and comfortable, but with some noise issues noted.
Amenities
8.75
General satisfaction with room amenities, though there were minor concerns about the fridge and showers.
Value for Money
8.71
Generally good value highlighted, particularly regarding pricing for the location and quality.
Food and Beverage
8.26
Limited mentions regarding food, with some suggestions for fresh milk for tea or coffee.
Overall Experience
9.03
Overall, guests expressed satisfaction with their stays, indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:02

Property Description

Central Location and Convenient Access

Located in the heart of the city, Quest Ballarat is just a short distance from the train station and airport, offering convenience and ease of access to all travelers.

Modern Amenities for a Comfortable Stay

Enjoy the convenience of an on-site fitness centre, business centre, free parking, and a charming courtyard with barbecue facilities, ensuring a pleasant and relaxing stay for all guests.

Well-Equipped Apartments for Every Need

From studio apartments with kitchenettes to 1 and 2 bedroom apartments with fully equipped kitchens and laundry facilities, Quest Ballarat provides a variety of accommodation options to suit every traveler's needs.

Experience the best of Ballarat with Quest and book your stay now for a memorable and enjoyable visit.

Important information:

Please note there is 0.8% charge when you pay with Visa or Mastercard card.
Please note that there is a 2.6% charge when you pay with an American Express credit card.
Please note that there is a 2.9% charge when you pay with a Diners Club credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.

Payment 24 hours before arrival is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 45 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 836 reviews
Cleanliness: 8.76
Service: 8.93
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.03
J
Jenni • couple • au
7
Convenient 2 bed apartment
Pros:

Clean facility with free parking

Cons:

High cost

2026-07-19 • via Nuitee
D
dean • extended_group • au
9
Pros:

Staff we friendly and helpful

2026-07-18 • via Nuitee
E
Emma • couple • au
8
2026-07-17 • via Nuitee
M
Mingkun • family_with_children • au
10
Pros:

Excellent location, clean, comfy and spacious rooms, will definitely come back again.

2026-07-15 • via Nuitee
M
Matthew • solo_traveller • au
10
Fantastic
Pros:

Very friendly and helpful staff, clean and comfortable place.

Cons:

Nothing

2026-07-14 • via Nuitee
P
peter • couple • au
8
hope to get back one day
Pros:

parking included with room rate and size of room and facilities were very good

Cons:

noise coming from children running upstairs was very disturbing

2026-07-13 • via Nuitee
D
Dawn Morey • solo_traveller • au
8
Pros:

The location, the size of the rooms, the reception staff were wonderful.

Cons:

Our shower in room 111 didn't work correctly - we turned it on, dirt spluttered out and the water just dribbled out. Was very hard to shower properly. Just needs a new shower head

2026-07-12 • via Nuitee
M
Mitchell • couple • au
9
Pros:

It was clean, modern and well located.

2026-07-12 • via Nuitee
F
Francesca • extended_group • au
9
Great stay at the quest have stayed here once before and that’s why we chose to stay here again.
Pros:

Close to everything especially cafes.

Cons:

Not enough car spots and noticed many people parking there that weren’t stay there.

2026-07-12 • via Nuitee
D
Daniel • couple • au
10
Good.
Pros:

Great location, nice to have a car park. Good facilities, nice and quiet. Comfortable bed.

Cons:

Not enough cutlery. Not enough washing up liquid. Bare minimum of the essentials for just being able to make breakfast. Expensive.

2026-07-12 • via Nuitee
N
Nathan • couple • au
10
2026-07-12 • via Nuitee
O
Osvaldo • couple • au
9
2026-07-11 • via Nuitee
F
Francesca • family_with_children • au
9
2026-07-10 • via Nuitee
H
Hsin • solo_traveller • au
8
Pros:

Nice big space big 2 beds room apartment suitable for family stay.

Cons:

Need anti slippery material in the shower area

2026-07-10 • via Nuitee
R
Rebecca • solo_traveller • au
9
Great stay at Quest
Pros:

Friendly staff, clean and great location

2026-07-10 • via Nuitee
A
Anthony • family_with_children • au
10
2026-07-09 • via Nuitee
J
Jane • couple • au
8
Pros:

Upgraded to spacious room

2026-07-09 • via Nuitee
J
Jane • couple • au
7
Pros:

Convenient for short city stay

Cons:

Overpriced for what was on offer but most are

2026-07-09 • via Nuitee
J
Jeremy • family_with_children • au
9
2026-07-08 • via Nuitee
M
My Linh • family_with_children • vn
8
Nhân viên thân thiện, nhưng ở đây thấy hơi bất tiện
Pros:

Phòng rộng, rất sạch sẽ

Cons:

Máy giặt thi thoảng lại bị ngắt điện, không có bảo vệ nên khách sạn không chịu trách nhiệm trông xe cho khách dù để trong khuôn viên (theo khuyến cáo của khách sạn, tôi hiểu rằng khách có thể bị phá kính xe lấy đồ bên trong ô tô hoặc thậm chí mất ô tô)
Lối chỉ dẫn đi lên phòng nghỉ khó hiểu,

2026-07-08 • via Nuitee