Quest on Franklin

Hotels
Quest Apartment Hotels
9 (1076 reviews)
74 Franklin Street , Adelaide , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Parking complications
No breakfast options

Categories

Cleanliness
7.5
Cleanliness was reported as a significant issue in multiple reviews, affecting overall stay experience.
Service
10
The staff were described as very friendly and efficient.
Location
9.5
Great location near many attractions, frequently mentioned positively.
Room Quality
9
Rooms are noted as spacious and comfortable, though some mentioned issues with bed comfort.
Amenities
8.5
Amenities were sufficient but some expectations, like breakfast, were not met.
Value for Money
9.5
Guests generally felt the accommodations were good for the price.
Food and Beverage
8.5
Food options and breakfast facilities were not highlighted positively.
Overall Experience
9.5
Overall experience rated highly despite some issues with cleanliness and parking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:30

Property Description

Central Location
Quest on Franklin is conveniently situated in the heart of Adelaide, just a short stroll away from Central Markets and Adelaide Convention Centre.

Modern Amenities
Enjoy the convenience of fully equipped kitchen facilities, flat-screen satellite TV, and a fitness centre during your stay. Each apartment also features a work desk, DVD and Mp3 player, along with complimentary toiletries and a hairdryer in the bathroom.

Dining and Entertainment
With a plethora of dining options on Gouger and Waymouth Street within a 5-minute walk, and Rundle Mall just 10 minutes away, guests can indulge in the vibrant culinary scene and shopping experiences that Adelaide has to offer.

Book your stay at Quest on Franklin now and experience the best of Adelaide!

Important information:

Please note there is a 1.4% charge when you pay with Visa, Mastercard and UnionPay and 3.02% when you pay with Amex and Diners.

Group Bookings:

Please note that you may not book more then 5 rooms through our service for the same hotel for the same dates.
If you reserve more than 5 rooms in bookings, we may cancel your bookings. We may also charge you a cancellation fee, and if you have paid a nonrefundable deposit, the deposit may be forfeited. If you would like to make a group booking, then please contact the hotel directlyThis property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ADL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs AUD 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1076 reviews
Cleanliness: 7.5
Service: 10
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 8.5
Overall Experience: 9.5
K
Karine couple fr
8
Emplacement idéal pour court séjour en transit
Pros:

Chambre spacieuse, propre, confortable.
Super emplacement : en face de la gare de station routière. Quartier calme. Personnel accueillant mais sans plus

Cons:

Pas de petit déjeuner ni restauration possible sur place

2026-03-28 via Nuitee
T
Tod couple nz
7
Close to great shopping and wonderful restaurants
Pros:

The location was great

Cons:

The view from our room was a wall

2026-03-27 via Nuitee
M
Michael solo_traveller au
10
2026-03-25 via Nuitee
T
Tanja extended_group au
8
Comfortable accommodation at a handy location.
Pros:

Great be so close to the Market and the tram. Room was spacious and comfortable.

Cons:

Housekeeping was inconsistent

2026-03-24 via Nuitee
A
Andrew couple au
10
Pros:

Great room and friendly and helpful staff. Including cleaning staff.

2026-03-24 via Nuitee
J
Justine couple au
10
Had a brilliant time ina. Great location with super comfy beds and a great shower. Great fo a little self care weekend
Pros:

Comfy beds. Great shower. Great stay!

2026-03-21 via Nuitee
B
Bronte extended_group au
10
2026-03-16 via Nuitee
R
Rebecca family_with_children nz
10
Pros:

Location was great. Close to bus and tram services. 20mins to the airport. Very clean and modern. Serviced each day. Staff were extremely friendly and helpful. Couldn't fault anything.

2026-03-15 via Nuitee
S
Suzanne extended_group au
9
Fabulous Stay and close to Markets
Pros:

Room was fantastic, clean, everything you could want was provided, staff were so friendly and housekeeping superb. Location was great very close to the Markets and tram but a walk to Rundle Mall (although free trams available and it was a great excuse to get our steps in!)

2026-03-15 via Nuitee
S
Suzanne solo_traveller au
9
2026-03-15 via Nuitee
R
Rudi family_with_children de
8
Zentrales Apartment im 6.Stock
Pros:

Tolle Betten, Küche gut ausgestattet. Sehr netter Zimmerservice.

Cons:

nervende Badezimmertuer, wenn man ins Bad will muss man sich um die Tuer herumquetschen. Duschtrennwand ist zu kurz. Keine Sitzgelegenheit vor dem TV. Tolle Betten, aber Bettdecken zu warm und unhandlich. Wir haben unsere Schlafsaecke benutzt.

2026-03-14 via Nuitee
I
Ian extended_group gb
10
Really great stay.
Pros:

Clean, spacious, very comfortable and conveniently located.

2026-03-13 via Nuitee
D
Daria couple au
8
2026-03-13 via Nuitee
M
Melinda family_with_children au
8
2026-03-12 via Nuitee
K
Kacey family_with_children au
9
Would highly recommend to anyone. We enjoyed a lovely and comfortable stay.
Pros:

Have stayed before. Great location, central to our needs. Great, clean amenities and friendly, helpful staff.

Cons:

Not overly keen on stepping into the bath to take a shower.

2026-03-12 via Nuitee
S
Stuart family_with_children au
10
Exceeded expectations
Pros:

Great location.
Clean and modern and well kept.
Great amenities.
Black out blinds.
Was really good for the kids!
Smart tv.
Staff lovely and very helpful.
I left some of my kids clothes in a drawer and they posted back to me no problem!

Cons:

The only thing was that the beds could have been a little more comfortable but they were fine!

2026-03-11 via Nuitee
T
Traecey solo_traveller au
9
Pros:

Proximity to bus terminal for my departure, great value

2026-03-11 via Nuitee
R
roger extended_group us
10
Pros:

Roomy. Comfortable bed. Nice view. Helpful staff

Cons:

For a multi nite stay it would be nice to have more coffee pods.

2026-03-11 via Nuitee
K
Kim extended_group au
8
2026-03-10 via Nuitee
S
Sophie solo_traveller au
4
Dirty
Pros:

Location

Cons:

Dirty, blood on doona and footprints on bed head

2026-03-09 via Nuitee