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Convenient Amenities
Enjoy complimentary wireless internet access, concierge services, and a reception hall during your stay at The Sterling.
Delicious Dining
Savor a satisfying meal at The Loft, the on-site restaurant that caters to the guests' culinary desires.
Prime Location
Explore the vibrant surroundings of Malacca City with popular attractions like Jonker Street Night Market and Dataran Pahlawan Melaka Megamall just a short walk away.
Experience luxury and convenience at The Sterling. Book now for an unforgettable stay!
Pets not allowed
COVID-19 vaccine must have been received a minimum number of days before check-in: 14
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Service animals not allowed
Pets not allowed
COVID-19 vaccine must have been received a minimum number of days before check-in: 14
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Service animals not allowed
Minimum age for proof of COVID-19 vaccination requirement: 18
Guests are provided with free hand sanitizer
Guests must provide proof of COVID-19 vaccination
Staff temperature checks are conducted regularly
Cashless transactions are available
Guests must provide health documentation
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Staff wears personal protective equipment
Temperature checks are available to guests
Property does not offer onsite COVID-19 testing
Food service has been amended for enhanced safety
Property is cleaned with disinfectant
Social distancing measures are in place
Professional property host/manager
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Commonly-touched surfaces are cleaned with disinfectant
Masks are compulsory at the property
Time to change the mattress and the blanket. The blanket is very thin and it is very cold in the night with the aircon on. The aircon controller basically cannot adjust the wind strength. It is always at the higher fan even it has set to the lowest. Location is very good. you can walk to the jonker street.
Value for money
The hotel is a very short walking distance to the major tourist attractions in Melaka.Staff was very friendly and helpful. Parking is provided. Rooms are very dated and my room had water damage which has not been repaired. The room was made available to us with the toilet and bathroom soaking wet after being washed. The room itself is dusty and not clean. Would I come here again? I don't think so.
I wanted to give this property high marks because of the kind and accommodating staff. However, their Internet connectivity is really slow and flaky. They need an upgrade.
Very close to Jonkers street. Within walking distance. A little dated but worth the location. Don’t plan to be mobile with a vehicle, foot patrol is highly recommended. Lots of things to see within this location. Double jacuzzi was a pleasant surprise
Old but great location
it is safe and quiet...walkable to the nearest attraction centers.
Staff were uninteresred before 3pm. Reception was present but on the phone. Only saving grace of the hotel is Wong who attended to us when we arrived before 3pm. We were allowed to deposit our luggage. Rest of the stay was "meh" corridoor was covered in obvious water patch. Rooms were spacious, everything was chargeable. Nice if you like bugs for room mates
The hotel was nice and very convenience location.
It’s an average hotel. More friendlier for couples without kids.
Was a good stay. Had all the basic amenities and was close to the red square and Jonker street. They had maintenance on our floor which took out power and water but we were heading out anyways and by the time we were back, it was all functioning with no problems.
The staffs were very helpful, always ready to help us with the door when we had a handful of bags haha. The environment was great too, walking distance to tourist attractions. Room was clean as expected. Overall great service and great stay!
no hot water during bath, bath water too small
Old hotel but close to the city and walkable distance
Great Stay, Nice Place - However, the shower unit should be maintained !
OK but definitely not as high-end as the photos suggest. Location is good. Towels are threadbare and are well overdue replacing.
my room didnt have hair dryer. my sisters' room didnt have air-cond.
my room was more expensive than my sisters' rooms but was so basic and ugly. their rooms were so nice.
my room didnt even have a window. very claustrophobic.
the only positive is the location - walking distance to Jonker Walk
Stayed in the celebration suite. In-room jacuzzi was good! The cabinet under the sink was falling apart though. The sheets and pillows were NOT CLEAN. Didn't dare to touch the sofas either.
Friendly stuff, clean facilities, nice breakfast, close to jonker street.
The facade is all colonial but the amenities are few. Parking was sparse and outdoor on rocky surface. The towels and other hotel supplies were below my expected standard. Having stayed at other colonial type of hotels, I expected a higher standard. Even the welcome area / reception was dull and not inviting but the hotel room was clean and spacious enough. Breakfast was OK.
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