The Sterling

Hotels
Independent
7.6 (102 reviews)
No. 43, Jalan Temenggong, Malacca City, Malacca, 75100 , Malacca City , MY

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Porter/bellhop
Smoke-free property
Airport transportation - pickup (surcharge)
Reception hall

Review Highlights

Pros:
Good location
Value for money
Cons:
Thin blanket
Poor aircon control
Old mattress

Categories

Cleanliness
5.86
The mattress and blanket need changing; very thin blanket and cold due to aircon.
Service
7.83
Standard service quality for this hotel tier.
Location
8.87
Location is very good; walking distance to Jonker Street.
Room Quality
6.32
The air conditioning controller cannot adjust wind strength effectively.
Amenities
7.85
Standard quality for this hotel tier.
Value for Money
8.31
Value for money.
Food and Beverage
8.36
Standard quality for this hotel tier.
Overall Experience
7.43
Combination of pros and cons leads to an average overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:52

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access, concierge services, and a reception hall during your stay at The Sterling.

Delicious Dining
Savor a satisfying meal at The Loft, the on-site restaurant that caters to the guests' culinary desires.

Prime Location
Explore the vibrant surroundings of Malacca City with popular attractions like Jonker Street Night Market and Dataran Pahlawan Melaka Megamall just a short walk away.

Experience luxury and convenience at The Sterling. Book now for an unforgettable stay!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MKZ

Property Policies

  • Pets

    Pets not allowed

  • Covid

    COVID-19 vaccine must have been received a minimum number of days before check-in: 14

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

See all policies

Location

Guest Reviews

7.6
Based on 102 reviews
Cleanliness: 5.86
Service: 7.83
Location: 8.87
Room Quality: 6.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 7.43
V
Vozza family
8
Pros:

Time to change the mattress and the blanket. The blanket is very thin and it is very cold in the night with the aircon on. The aircon controller basically cannot adjust the wind strength. It is always at the higher fan even it has set to the lowest. Location is very good. you can walk to the jonker street.

2025-09-13 via Nuitee
B
BOON SIONG friends
10
Pros:

Value for money

2025-07-13 via Nuitee
A
Albiruni family
6
Pros:

The hotel is a very short walking distance to the major tourist attractions in Melaka.Staff was very friendly and helpful. Parking is provided. Rooms are very dated and my room had water damage which has not been repaired. The room was made available to us with the toilet and bathroom soaking wet after being washed. The room itself is dusty and not clean. Would I come here again? I don't think so.

2024-08-14 via Nuitee
F
Francis
6
Pros:

I wanted to give this property high marks because of the kind and accommodating staff. However, their Internet connectivity is really slow and flaky. They need an upgrade.

2024-06-09 via Nuitee
E
Eugene
8
Prime real estate
Pros:

Very close to Jonkers street. Within walking distance. A little dated but worth the location. Don’t plan to be mobile with a vehicle, foot patrol is highly recommended. Lots of things to see within this location. Double jacuzzi was a pleasant surprise

2024-01-27 via Nuitee
A
Aram
8
Pros:

Old but great location

2023-12-15 via Nuitee
S
suratman family
8
Pros:

it is safe and quiet...walkable to the nearest attraction centers.

2023-11-28 via Nuitee
W
Wen Bin Sean partner
4
Pros:

Staff were uninteresred before 3pm. Reception was present but on the phone. Only saving grace of the hotel is Wong who attended to us when we arrived before 3pm. We were allowed to deposit our luggage. Rest of the stay was "meh" corridoor was covered in obvious water patch. Rooms were spacious, everything was chargeable. Nice if you like bugs for room mates

2023-10-30 via Nuitee
R
RAYMOND MT
10
Pros:

The hotel was nice and very convenience location.

2023-10-14 via Nuitee
S
Su anne family_with_children
6
Pros:

It’s an average hotel. More friendlier for couples without kids.

2023-09-28 via Nuitee
N
Nicholas partner
10
Pros:

Was a good stay. Had all the basic amenities and was close to the red square and Jonker street. They had maintenance on our floor which took out power and water but we were heading out anyways and by the time we were back, it was all functioning with no problems.

2023-06-05 via Nuitee
M
Mun Loong
10
Pros:

The staffs were very helpful, always ready to help us with the door when we had a handful of bags haha. The environment was great too, walking distance to tourist attractions. Room was clean as expected. Overall great service and great stay!

2022-01-06 via Nuitee
H
Hong Xin friends
6
Pros:

no hot water during bath, bath water too small

2021-12-20 via Nuitee
E
E partner
8
Pros:

Old hotel but close to the city and walkable distance

2020-09-12 via Nuitee
V
Valen
8
Short Stay in The Sterling !
Pros:

Great Stay, Nice Place - However, the shower unit should be maintained !

2020-08-30 via Nuitee
C
crouchender self
6
Pros:

OK but definitely not as high-end as the photos suggest. Location is good. Towels are threadbare and are well overdue replacing.

2020-08-15 via Nuitee
H
Hani
6
thank god it's only one night
Pros:

my room didnt have hair dryer. my sisters' room didnt have air-cond.

my room was more expensive than my sisters' rooms but was so basic and ugly. their rooms were so nice.

my room didnt even have a window. very claustrophobic.

the only positive is the location - walking distance to Jonker Walk

2020-06-24 via Nuitee
E
Edison partner
6
Pros:

Stayed in the celebration suite. In-room jacuzzi was good! The cabinet under the sink was falling apart though. The sheets and pillows were NOT CLEAN. Didn't dare to touch the sofas either.

2020-03-16 via Nuitee
V
Verified traveler friends
8
Pros:

Friendly stuff, clean facilities, nice breakfast, close to jonker street.

2020-02-10 via Nuitee
V
Verified traveler family
8
Pros:

The facade is all colonial but the amenities are few. Parking was sparse and outdoor on rocky surface. The towels and other hotel supplies were below my expected standard. Having stayed at other colonial type of hotels, I expected a higher standard. Even the welcome area / reception was dull and not inviting but the hotel room was clean and spacious enough. Breakfast was OK.

2020-02-03 via Nuitee