Eminence on Bank

Hotels
4.8 (1203 reviews)
25 Bank St , Adelaide , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Amenities

Categories

Cleanliness
3.95
Several guests noted issues with cleanliness due to renovations and smoke smells.
Service
5.75
Most reviews praised the staff for being accommodating and helpful.
Location
5.55
The central location was frequently mentioned as a positive aspect.
Room Quality
4.45
Some rooms were noted as needing renovations; however, those with refurbished rooms had positive feedback.
Amenities
4.15
Limited amenities were reported, with dissatisfaction over insufficient toiletries.
Value for Money
4.95
Guests felt it was a decent value given the location and price, despite some concerns.
Food and Beverage
4.65
No specific comments on food and beverage, rated based on overall experience.
Overall Experience
4.95
Mixed experiences; however, many appreciated the hotel’s potential and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:57

Property Description

Prime Location in Adelaide
Located in the heart of Adelaide, Cosmo on Bank offers convenience and accessibility to popular attractions such as The Art Gallery of South Australia and The University of Adelaide.

Comfortable Accommodation
All rooms at Cosmo on Bank are air-conditioned and equipped with essential amenities such as a TV, refrigerator, and tea/coffee making facilities, ensuring a comfortable stay for guests.

Convenient Facilities
Guests have access to laundry facilities, making longer stays hassle-free. With reception open 24 hours on weekends, guests can enjoy flexibility and assistance whenever needed.

Book your stay at Cosmo on Bank for a memorable and convenient experience in Adelaide.

Important information:

Please note that the WiFi access is limited in some rooms.

Please note that there is a 2% charge when you pay with an American Express credit card or Union Pay and a 1.5% charge when you pay with any other credit card.

Portacots are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ADL

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

4.8
Based on 1203 reviews
Cleanliness: 3.95
Service: 5.75
Location: 5.55
Room Quality: 4.45
Amenities: 4.15
Value for Money: 4.95
Food and Beverage: 4.65
Overall Experience: 4.95
T
Teressa • family_with_children • au
1
Ripped off!!!
Pros:

It was terrible!

Cons:

So so so much noise!
Cleanliness was questionable!

2026-03-14 • via Nuitee
J
Jacob • extended_group • nz
10
Fantastic
Pros:

Eminence on Bank was an amazing place to stay. It is close to everything that is on offer, the room was great, the staff were really friendly and helpful and I will definitely stay there again in the future. I was there early and they even held onto my bags for me until I could get into my room. Top service.

Cons:

Nothing

2026-03-13 • via Nuitee
A
Ashleigh • couple • au
3
2026-03-13 • via Nuitee
E
Emily • extended_group • au
5
A basic room, noisy location but comfortable bed and welcoming staff.
Pros:

The welcoming staff, very pleasant and an easy check in, assisted with car parking.

Cons:

Tired room, mirror too high and not clear so unable to do makeup in bathroom, no power point to plug in lamp on side table. Very very noisy on a Saturday night, because of the location the Saturday night party crowd were extremely loud.

2026-03-12 • via Nuitee
Z
Zeplan • couple • au
10
2026-03-11 • via Nuitee
I
Isabella • family_with_children • au
8
2026-03-11 • via Nuitee
C
Carter • family_with_children • au
1
Never stay here
Pros:

NOTHING

Cons:

EVERYTHING

2026-03-11 • via Nuitee
R
Ranielson • couple • br
4
Cons:

Very Lound

2026-03-09 • via Nuitee
K
Kirsty • couple • au
2
2026-03-08 • via Nuitee
W
Wheldon • family_with_children • au
6
2026-03-08 • via Nuitee
T
Trini • family_with_children • au
5
2026-03-07 • via Nuitee
P
Peter • solo_traveller • au
3
Very disappointed
Pros:

If the location was great no one would want to stay there

Cons:

Room was very messy
Very hot
Very noisy

2026-03-06 • via Nuitee
S
Stephanie • family_with_children • au
4
Not worth $200 for one night!
Pros:

It was close to Adelaide oval

Cons:

It was dark, messy, and the room floor felt sticky. The bathroom exhaust fan was noisy, sounded like it was going to fall out of the roof, windows were filthy, the room even with a noisy air con was hot and stuffy. It wasn't Easy to locate as it looked like a building. Not easy to temporarily park a car to check in.

2026-03-06 • via Nuitee
S
Shannon • family_with_children • au
1
Pros:

Nothing. This is a dirty place. Rude staff. Nothing like pictures.

Cons:

Dirty rooms, nonworking fans in toilet. Tv not working. Staff not really super willing to assist

2026-03-05 • via Nuitee
T
T • family_with_children • fr
2
Pros:

Bien placé

Cons:

Pas propre.
Chambres avec une mauvaise odeur, très bruyant.
Ascenseur en panne.

2026-02-28 • via Nuitee
O
Ocea • extended_group • au
2
Was good for the location, but the hotel did not live up to the photos
Pros:

I liked the location, in a good spot in the middle of the street

Cons:

The property was very run down and old, there was only 1 working janky elevator. Air conditioning was portable units in the room. It was not worth a 200 dollar deposit, considering both of our requests couldn’t be fulfilled

2026-02-26 • via Nuitee
T
Thomas • solo_traveller • au
3
Location was good but don’t stay on a Friday night if your planning on getting sleep as it is too close to the club dist
Pros:

Location

Cons:

It felt dirty floors were old and covered in stains

2026-02-24 • via Nuitee
S
simranjeet kaur • solo_traveller • au
6
2026-02-22 • via Nuitee
P
Paul • solo_traveller • au
9
would do it again
Pros:

overall great service

2026-02-12 • via Nuitee
R
Rupika • solo_traveller • au
8
2026-02-11 • via Nuitee