Eminence on Bank

Hotels
4.8 (1238 reviews)
25 Bank St , Adelaide , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Amenities

Categories

Cleanliness
3.95
Several guests noted issues with cleanliness due to renovations and smoke smells.
Service
5.75
Most reviews praised the staff for being accommodating and helpful.
Location
5.55
The central location was frequently mentioned as a positive aspect.
Room Quality
4.45
Some rooms were noted as needing renovations; however, those with refurbished rooms had positive feedback.
Amenities
4.15
Limited amenities were reported, with dissatisfaction over insufficient toiletries.
Value for Money
4.95
Guests felt it was a decent value given the location and price, despite some concerns.
Food and Beverage
4.65
No specific comments on food and beverage, rated based on overall experience.
Overall Experience
4.95
Mixed experiences; however, many appreciated the hotel’s potential and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:57

Property Description

Prime Location in Adelaide
Located in the heart of Adelaide, Cosmo on Bank offers convenience and accessibility to popular attractions such as The Art Gallery of South Australia and The University of Adelaide.

Comfortable Accommodation
All rooms at Cosmo on Bank are air-conditioned and equipped with essential amenities such as a TV, refrigerator, and tea/coffee making facilities, ensuring a comfortable stay for guests.

Convenient Facilities
Guests have access to laundry facilities, making longer stays hassle-free. With reception open 24 hours on weekends, guests can enjoy flexibility and assistance whenever needed.

Book your stay at Cosmo on Bank for a memorable and convenient experience in Adelaide.

Important information:

Please note that the WiFi access is limited in some rooms.

Please note that there is a 2% charge when you pay with an American Express credit card or Union Pay and a 1.5% charge when you pay with any other credit card.

Portacots are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ADL

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

4.8
Based on 1238 reviews
Cleanliness: 3.95
Service: 5.75
Location: 5.55
Room Quality: 4.45
Amenities: 4.15
Value for Money: 4.95
Food and Beverage: 4.65
Overall Experience: 4.95
T
Tony • solo_traveller • au
3
Pros:

Nothing

Cons:

Very noisy, no sleep

2026-04-19 • via Nuitee
C
Chris • solo_traveller • au
1
Average
Pros:

Location

Cons:

I stayed for one week and Room was never cleaned. I had the sign out on the door to be cleaned everyday.

My $200 deposit was never refunded

2026-04-17 • via Nuitee
M
Michael • family_with_children • au
6
Pros:

Great location for access to public transport.
Staff were helpful.
.

Cons:

Not a great location for peace and quiet, live band playing until 1am directly below the room, not ideal for early starts.

2026-04-15 • via Nuitee
A
Andy • couple • au
2
Horrendous hotel, not worth the rate
Pros:

Great location

Cons:

No mention of construction at the hotel when booking. Zero facilities, room not set properly (two single beds as requested) and we had to set and make our beds ourselves.

2026-04-12 • via Nuitee
D
Dilveen • family_with_children • au
1
2026-04-06 • via Nuitee
J
Judi Ann • family_with_children • au
7
2026-04-05 • via Nuitee
A
Aldo • solo_traveller • id
8
2026-04-01 • via Nuitee
B
Brittany • couple • au
7
2026-03-30 • via Nuitee
J
Jacqueline • couple • au
10
Pros:

Everything, comfortable. Clean . All the utilities needed. Amazing stay. Definitely tell everyone and I'll be back 😄

2026-03-29 • via Nuitee
M
MD MUZAHIDUL • solo_traveller • bd
5
Cons:

Lift was not working properly

2026-03-28 • via Nuitee
I
Iain • solo_traveller • au
7
Pros:

Central to Adelaide nightlife

Cons:

The hotel is under renovation, so entry an exit was restricted to one very slow lift. My room had a broken window that had been taped up not repaired. The street noise was not good and that was on a quiet night. There were earplugs available at reception.

2026-03-27 • via Nuitee
M
Macy • family_with_children • au
8
2026-03-26 • via Nuitee
M
MATHIANG • solo_traveller • au
1
Too bad
Pros:

Bad

Cons:

Bad

2026-03-25 • via Nuitee
L
Lin • couple • au
1
Bad stay
Pros:

Locations

Cons:

No lift

2026-03-24 • via Nuitee
A
Anne • solo_traveller • nz
6
2026-03-23 • via Nuitee
W
Wayne • solo_traveller • au
2
Will never go back and will write a review of my stay
Pros:

Entered room, ensuite was locked, had to call to get unlocked. Room was on first floor, very noisy, night club music blaring to early morning, faulty lift, had to use fire exit to enter and then leave with bags to from first floor to fourth floor when checked out, then with bags all the way down the stairs with a bad knee, not happy at all

Cons:

Everything

2026-03-22 • via Nuitee
C
Carib • couple • au
5
2026-03-22 • via Nuitee
B
Beh • family_with_children • au
7
Pros:

close to all facilities in Adelaide

Cons:

Windows need cleaning.

2026-03-22 • via Nuitee
H
Harvey • solo_traveller • au
2
2026-03-21 • via Nuitee
A
Adeliese • family_with_children • au
8
Pros:

Friendly staff

Cons:

Noise but that's expected in this area on a Saturday night but they did supply ear buds

2026-03-21 • via Nuitee