Eminence on Bank

Hotels
4.8 (1273 reviews)
25 Bank St , Adelaide , au

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Amenities

Categories

Cleanliness
3.95
Several guests noted issues with cleanliness due to renovations and smoke smells.
Service
5.75
Most reviews praised the staff for being accommodating and helpful.
Location
5.55
The central location was frequently mentioned as a positive aspect.
Room Quality
4.45
Some rooms were noted as needing renovations; however, those with refurbished rooms had positive feedback.
Amenities
4.15
Limited amenities were reported, with dissatisfaction over insufficient toiletries.
Value for Money
4.95
Guests felt it was a decent value given the location and price, despite some concerns.
Food and Beverage
4.65
No specific comments on food and beverage, rated based on overall experience.
Overall Experience
4.95
Mixed experiences; however, many appreciated the hotel’s potential and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:57

Property Description

Prime Location in Adelaide
Located in the heart of Adelaide, Cosmo on Bank offers convenience and accessibility to popular attractions such as The Art Gallery of South Australia and The University of Adelaide.

Comfortable Accommodation
All rooms at Cosmo on Bank are air-conditioned and equipped with essential amenities such as a TV, refrigerator, and tea/coffee making facilities, ensuring a comfortable stay for guests.

Convenient Facilities
Guests have access to laundry facilities, making longer stays hassle-free. With reception open 24 hours on weekends, guests can enjoy flexibility and assistance whenever needed.

Book your stay at Cosmo on Bank for a memorable and convenient experience in Adelaide.

Important information:

Please note that the WiFi access is limited in some rooms.

Please note that there is a 2% charge when you pay with an American Express credit card or Union Pay and a 1.5% charge when you pay with any other credit card.

Portacots are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ADL

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

4.8
Based on 1273 reviews
Cleanliness: 3.95
Service: 5.75
Location: 5.55
Room Quality: 4.45
Amenities: 4.15
Value for Money: 4.95
Food and Beverage: 4.65
Overall Experience: 4.95
S
Simon • solo_traveller • au
7
Convenient
Pros:

Location, staff were brilliant

Cons:

No parking at front of hotel to drop off luggage and check in prior to parking in multi storey car park.
Be sure to pay for parking through hotel, $25/night is better than $60 if not done through hotel

2026-07-24 • via Nuitee
N
Naseer • solo_traveller • au
8
Short trip to Adelaide
Pros:

Very Good management. Very helpful

2026-07-24 • via Nuitee
V
Venture03899991414 • Solo travel
2
STOLEN MONEY
Pros:

Absoutley terrible. I transfered $11,145.79 to an account cosmo closed down so presumed this would bounce back into my account and it did not!
For 24days i have sent emails after emails. Proof of this transcations which they only need to login into my account and see themselves anyway but all i get back on emails is "please provide SS evidence of transcations"AGAIN & AGAIN ..in 24days ive managed to get $6000 back but they keep going round & round in circles coming up with wanting "Proof or Sercuity" to get the remaining money. How many times uve sent downloaded statements & SS is absured
How it did not automatically bounce back into my account i do not get. COSMO you have stolen $5,145.79 of my money at present. DO NOT TRUST THIS BANK

2026-07-23 • via Tripadvisor
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- THROW • solo_traveller • au
5
2026-07-20 • via Nuitee
A
Amy • solo_traveller • au
5
Cons:

It was very dated and very loud.

2026-07-20 • via Nuitee
A
ANH THU • solo_traveller • vn
7
2026-07-20 • via Nuitee
S
Susan • solo_traveller • au
7
Pros:

Staff are great

Cons:

No towel rail or heater

2026-07-20 • via Nuitee
J
Jane • solo_traveller • au
8
2026-07-14 • via Nuitee
R
Robey • solo_traveller • au
10
Would recommened and I have booked again.
Pros:

The location was wonderful.
Lovely room and ensuite. Microwave. Fridge. Tv.
This hotel was 100% better than when I stayed some months ago.
Heated room upon my arrival was great.
Check in so easy.

Cons:

Little bit of outside noise but no problem.

2026-07-13 • via Nuitee
S
Sonvitou • solo_traveller • au
2
2026-07-13 • via Nuitee
A
Amon • couple • au
5
2026-07-12 • via Nuitee
S
Shane • extended_group • au
8
Pros:

Location

Cons:

Access at present due to renovations

2026-07-12 • via Nuitee
J
Johanna • family_with_children • au
3
Didn’t stay the whole time that I booked as I couldn’t sleep due to the noise and the beds being so uncomfortable.
Pros:

Location

Cons:

The noise from the street, very loud. Beds very uncomfortable

2026-07-12 • via Nuitee
A
Andy • couple • au
3
2026-07-12 • via Nuitee
M
Montana • couple • au
1
2026-07-05 • via Nuitee
A
Anushka • extended_group • au
10
2026-07-03 • via Nuitee
A
Arulmani • solo_traveller • au
1
2026-07-02 • via Nuitee
T
Tatiana • couple • au
1
2026-06-28 • via Nuitee
K
KHALIN • solo_traveller • au
8
2026-06-23 • via Nuitee
J
Joshua • solo_traveller • au
10
2026-06-22 • via Nuitee