Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Beautiful views
Spacious apartments
Cons:
Dirty shower screens
Some amenities lacked maintenance

Categories

Cleanliness
8.34
Some comments about cleanliness, including dirty shower screens and carpets that need deep cleaning.
Service
9.81
Staff were described as amazing, friendly, and extremely helpful.
Location
9.85
Consistently praised for its fantastic location near the beach and amenities.
Room Quality
8.8
Rooms were spacious, although a few mentioned variations in quality.
Amenities
8.33
Amenities were generally well appreciated, but some comments noted issues like missing items.
Value for Money
8.79
Overall value well-received, yet some mentions of issues with certain facilities.
Food and Beverage
9.44
Not explicitly mentioned; assumed standard quality for this hotel tier.
Overall Experience
9.41
Majority of reviews indicate a highly positive experience with minimal complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:51

Property Description

Luxurious Beachfront Apartments with Fantastic Amenities

Directly across the road from Scarness Beach, The Bay Apartments offer a luxurious stay with a tennis court, a heated outdoor pool, children's wading pool, and a heated outdoor spa pool. Set in tropical gardens, all apartments boast private balconies with ocean or pool views.

Modern Comforts and Convenience

Each air-conditioned apartment includes laundry facilities, a full kitchen with a dishwasher and microwave, flat-screen cable TV, and a DVD player. Most units even feature a hot tub or spa bath. Guests receive a complimentary starter pack of tea and coffee upon arrival.

Convenient Location and Exciting Activities

Located minutes away from attractions like the Botanic Gardens and Urangan Boat Harbour, guests can enjoy the fitness centre, sauna, barbecue facilities, and tour desk for booking various excursions. Don't miss out on whale watching tours and trips to Fraser Island - book your stay at The Bay Apartments Hervey Bay now!

Important information:

Please note, there is limited free WiFi access available. Additional charges may apply. Please contact The Bay Apartments in advance to confirm current charges, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HVB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per stay when using an available cot.
    Children up to and including 2 years old stay for AUD 30 per person per stay when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 848 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.85
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 9.44
Overall Experience: 9.41
Y
Yulia • extended_group • il
10
Pros:

The apartment is spacious and very clean. The pool is also very nice.

Cons:

Providing pool towels would make the stay even more comfortable.

2026-03-07 • via Nuitee
J
Jane • family_with_children • au
9
Good apartment, don’t bother with hot tub!
Pros:

The location was great, good views of the bay from balcony, plus a very short stroll to beach, shops and restaurants!

Cons:

My only gripe was the noise from the road! I think the apartment doors need some TLC and being the light sleeper I am it did wake me at times! Also the hot tub I wouldn’t be willing to use due to the look of it!!! I didn’t want to take the risk!

2026-03-06 • via Nuitee
A
Andrea • extended_group • gb
10
2026-03-05 • via Nuitee
G
Geleit • solo_traveller • au
10
So clean, great apartment, pool was great will definitely be back
Pros:

Amazing apartment, great location, everything so clean will definitely be back

Cons:

Nothing

2026-03-05 • via Nuitee
G
Georgi • extended_group • au
10
2026-03-03 • via Nuitee
H
Holly • extended_group • au
10
2026-03-02 • via Nuitee
J
JPitcher • family_with_children • au
8
We like staying at the Bay and have stayed their twice now.
Pros:

Great Views and facilities

Cons:

could have been cleaner and the kitchen chairs need replacing

2026-03-02 • via Nuitee
C
Christian • couple • de
10
Traumhaft und besser
Pros:

Wenn ich könnte, würde ich 12 von 10 Punkten vergeben.
Es gab nichts auszusetzen, das Apartment Nr. 35 war einfach perfekt.
Die Lage, die Ausstattung, alles perfekt

Cons:

./.

2026-03-02 • via Nuitee
S
Sandra • extended_group • au
10
2026-03-02 • via Nuitee
A
Anthony • couple • au
9
2026-02-27 • via Nuitee
M
Marilyn • couple • au
10
Excellent
Pros:

Great

2026-02-26 • via Nuitee
S
Sue • family_with_children • il
10
יחידה מושלמת מכל הבחינות
Pros:

יחידה ענקית, נקייה, יפה וסופר נוחה. מתחם הבריכה מושלם!

Cons:

כלום

2026-02-26 • via Nuitee
S
Susie • couple • au
9
Excellent . Ill be back.
Pros:

Heated pool and spa . Free tennis courts and equipment.

Cons:

No direct entrance in the front of building . You have to come from back of building to get to front gate.

2026-02-25 • via Nuitee
A
Anne • couple • au
9
Pros:

The location was amazing 👏
The apartment was very lovely & the outside spa was the best that we have had 🤗

Cons:

The exhaust fan in laundry was loud and went 24/7
Drainage could have been better on balcony for spa overflow.
But they are only small things!

2026-02-24 • via Nuitee
J
Joan • family_with_children • au
10
2026-02-23 • via Nuitee
D
Deborah • extended_group • au
8
2026-02-23 • via Nuitee
D
Damien • family_with_children • au
10
Will stay again
Pros:

We had a fantastic time during our stay. Direct pool access from our room was really convenient when staying with kids. Ideal location, close to everything

2026-02-22 • via Nuitee
S
Sung • couple • au
9
2026-02-14 • via Nuitee
S
Sheree • extended_group • au
9
2026-02-14 • via Nuitee
G
Gottschling • extended_group • au
9
We loved our stay at Bay Apartments. The staff are warm, friendly and accomodating.
Pros:

The location was ideal, right in the heart of town with cafés, pubs, and shops nearby, and directly across the road from the beach. The apartment itself was modern, secure, and spacious, with an incredible balcony view overlooking the ocean. The gardens were beautifully maintained, and the pool area was fantastic, complete with access to a sauna and gym. The undercover secure parking with two spaces was a great bonus, as it’s rare to find apartments offering double parking.

Cons:

Everything else was enjoyable; however, the bathrooms did not appear to be thoroughly cleaned. There was mould present in both showers on the walls, tiles, and ceiling lining, which may pose a health concern. The balcony spa was also difficult to use due to low water levels and cleanliness.

2026-02-14 • via Nuitee