Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Beautiful views
Spacious apartments
Cons:
Dirty shower screens
Some amenities lacked maintenance

Categories

Cleanliness
8.34
Some comments about cleanliness, including dirty shower screens and carpets that need deep cleaning.
Service
9.81
Staff were described as amazing, friendly, and extremely helpful.
Location
9.85
Consistently praised for its fantastic location near the beach and amenities.
Room Quality
8.8
Rooms were spacious, although a few mentioned variations in quality.
Amenities
8.33
Amenities were generally well appreciated, but some comments noted issues like missing items.
Value for Money
8.79
Overall value well-received, yet some mentions of issues with certain facilities.
Food and Beverage
9.44
Not explicitly mentioned; assumed standard quality for this hotel tier.
Overall Experience
9.41
Majority of reviews indicate a highly positive experience with minimal complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:51

Property Description

Luxurious Beachfront Apartments with Fantastic Amenities

Directly across the road from Scarness Beach, The Bay Apartments offer a luxurious stay with a tennis court, a heated outdoor pool, children's wading pool, and a heated outdoor spa pool. Set in tropical gardens, all apartments boast private balconies with ocean or pool views.

Modern Comforts and Convenience

Each air-conditioned apartment includes laundry facilities, a full kitchen with a dishwasher and microwave, flat-screen cable TV, and a DVD player. Most units even feature a hot tub or spa bath. Guests receive a complimentary starter pack of tea and coffee upon arrival.

Convenient Location and Exciting Activities

Located minutes away from attractions like the Botanic Gardens and Urangan Boat Harbour, guests can enjoy the fitness centre, sauna, barbecue facilities, and tour desk for booking various excursions. Don't miss out on whale watching tours and trips to Fraser Island - book your stay at The Bay Apartments Hervey Bay now!

Important information:

Please note, there is limited free WiFi access available. Additional charges may apply. Please contact The Bay Apartments in advance to confirm current charges, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HVB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per stay when using an available cot.
    Children up to and including 2 years old stay for AUD 30 per person per stay when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 939 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.85
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 9.44
Overall Experience: 9.41
D
David extended_group au
10
Great position and large 2 bedroom apartment
Pros:

Great position and large 2 bedroom apartment

2026-05-22 via Nuitee
T
Tiffany couple au
9
2026-05-22 via Nuitee
C
Cathy extended_group au
8
2026-05-21 via Nuitee
J
Julie couple au
10
My stay was wonderful and I highly recommend the Bay Apartments
Pros:

Very beautiful apartment and a great location

Cons:

Nothing

2026-05-21 via Nuitee
J
Jones solo_traveller au
10
Bay Apartments
Pros:

The location was perfect. The apartment was spacious and large with beautiful views

Cons:

N/A

2026-05-20 via Nuitee
A
Amanda couple au
10
It was a terrific stay and nothing negative about it
Pros:

Very clean. Great facilities including pool, spa and tennis court. Room was spacious and comfortable and walking distance to great places.

Cons:

Nothing

2026-05-20 via Nuitee
J
Joshua extended_group au
10
2026-05-19 via Nuitee
A
Andrew couple au
5
Better if I had a hot shower
Pros:

Position

Cons:

No hot water , notified staff they looked at it , but it needed a plumber. Still not fixed the next day or any remedy supplied.

2026-05-19 via Nuitee
T
Tessa solo_traveller au
9
Very comfortable and spacious
2026-05-19 via Nuitee
L
Leanne couple au
6
Pros:

The apartment was huge and comfortable. Provided everything we needed for our stay and was within walking distance to great restaurants and cafes

Cons:

The lift was not in great working order. The doors would continuously open and not close so the lift would move. Extremely frustrating
There were hairs on the pillows provided

2026-05-18 via Nuitee
P
Patricia couple au
10
Comfortable stay will be returning - loved it.
Pros:

The unit was large with sunny balcony. The bed was comfy & the unit well equipped. Location was walking distance to everything. The heated lap pool a bonus.

Cons:

Nothing.

2026-05-16 via Nuitee
D
David solo_traveller au
10
We loved it and we’ll be back 😊
Pros:

It was clean, spacious, comfortable and in a great location!

Cons:

Nothing

2026-05-15 via Nuitee
S
Steven couple au
8
Pros:

Location

Cons:

Nothing...was all good

2026-05-14 via Nuitee
P
Prudence extended_group au
10
2026-05-12 via Nuitee
J
John couple au
10
Pros:

Great location. Clean. Lovely views.

Cons:

Lift was tempremental

2026-05-11 via Nuitee
C
Claire solo_traveller au
8
2026-05-11 via Nuitee
J
James family_with_children au
10
2026-05-11 via Nuitee
R
Rene extended_group us
10
Excellent we would come again!
Pros:

Beautiful apartment with great facilities and everything you need for cooking. Amazing pools and Bbq area. Very clean and super friendly staff.

Cons:

Nothing

2026-05-11 via Nuitee
R
Rebecca couple au
9
2026-05-10 via Nuitee
E
Elizabeth solo_traveller au
10
Pros:

The apartment was absolutely beautiful. The beach is just across the road for a beautiful stroll, shops are close. Staff were very welcoming and helpful, especially when booking k'gari tour. The pool is amazing and well maintained. The lovely lady that resides there was exceptionally helpful and welcoming as well. Couldn't have picked a better place to stay. 😊

Cons:

Haven't got a bad thing to say 😊

2026-05-06 via Nuitee