Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Beautiful views
Spacious apartments
Cons:
Dirty shower screens
Some amenities lacked maintenance

Categories

Cleanliness
8.34
Some comments about cleanliness, including dirty shower screens and carpets that need deep cleaning.
Service
9.81
Staff were described as amazing, friendly, and extremely helpful.
Location
9.85
Consistently praised for its fantastic location near the beach and amenities.
Room Quality
8.8
Rooms were spacious, although a few mentioned variations in quality.
Amenities
8.33
Amenities were generally well appreciated, but some comments noted issues like missing items.
Value for Money
8.79
Overall value well-received, yet some mentions of issues with certain facilities.
Food and Beverage
9.44
Not explicitly mentioned; assumed standard quality for this hotel tier.
Overall Experience
9.41
Majority of reviews indicate a highly positive experience with minimal complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:51

Property Description

Luxurious Beachfront Apartments with Fantastic Amenities

Directly across the road from Scarness Beach, The Bay Apartments offer a luxurious stay with a tennis court, a heated outdoor pool, children's wading pool, and a heated outdoor spa pool. Set in tropical gardens, all apartments boast private balconies with ocean or pool views.

Modern Comforts and Convenience

Each air-conditioned apartment includes laundry facilities, a full kitchen with a dishwasher and microwave, flat-screen cable TV, and a DVD player. Most units even feature a hot tub or spa bath. Guests receive a complimentary starter pack of tea and coffee upon arrival.

Convenient Location and Exciting Activities

Located minutes away from attractions like the Botanic Gardens and Urangan Boat Harbour, guests can enjoy the fitness centre, sauna, barbecue facilities, and tour desk for booking various excursions. Don't miss out on whale watching tours and trips to Fraser Island - book your stay at The Bay Apartments Hervey Bay now!

Important information:

Please note, there is limited free WiFi access available. Additional charges may apply. Please contact The Bay Apartments in advance to confirm current charges, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HVB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per stay when using an available cot.
    Children up to and including 2 years old stay for AUD 30 per person per stay when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 848 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.85
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 9.44
Overall Experience: 9.41
C
Caitlyn family_with_children au
9
Lovely stay and could have stayed longer
Pros:

Close to the beach and shops

Cons:

Noise through the rooms from the elevator at night and early morning

2026-04-18 via Nuitee
J
Jason solo_traveller au
9
Pros:

The apartment was very comfortable and surprisingly spacious. The location was handy to food options. I very much enjoyed my stay. The staff were also very helpful. Good parking options and easy check-in and check-out.

2026-04-17 via Nuitee
G
Graham Pudney couple nz
7
Pros:

Good location and good view. Quiet, clean and comfy - and huge! It was a shame the weather didn't play ball for us for exploring the area as it looked nice.

Cons:

Weird smell like a cheap Chinese hotel (trust me I have stayed in a few!). Might be one of the cleaning products that has a Formaldehyde smell.

2026-04-17 via Nuitee
A
Anita solo_traveller au
10
Worth every cent! Can't wait to return.
Pros:

Loved everything about The Bay Apartments. Right opposite the beautiful coastline. The pool, sauna, gym, and tennis court were fantastic. Surrounding gardens lovely too. The 3 bedroom apartment with jacuzzi was gorgeous. It was a pleasure to stay at such a well designed and beautifully appointed apartment. The rooms were bright and airy with incredible views. The beds and pillows were supremely comfortable and the kitchen had absolutely everything one needed. WiFi worked well. Definitely worth paying the extra money to stay at this lovely place in Hervey Bay.

Cons:

Nothing to dislike.

2026-04-16 via Nuitee
V
Vanessa couple au
8
Very relaxing atmosphere. Good facilities
Pros:

Quality furniture- great view

Cons:

Only one set of keys and having to use door fobs at every level

2026-04-16 via Nuitee
S
Samantha family_with_children au
10
Great stay
Pros:

Very clean, well maintained
Spacious

Cons:

Na

2026-04-14 via Nuitee
R
Roland solo_traveller au
10
Pros:

Everything was excellent

Cons:

Nothing

2026-04-14 via Nuitee
A
Annice extended_group au
10
Ideal getaway location!
Pros:

Large, modern apartments. Close to beach and great restaurants. Great spa at apartment.

2026-04-13 via Nuitee
C
Clint extended_group au
10
Perfect just perfect.
Pros:

Spacious apartment and close to cafes and restaurants

Cons:

Wasn’t anything to not like.

2026-04-10 via Nuitee
S
Sreehari family_with_children au
10
2026-04-10 via Nuitee
S
Sharon extended_group au
10
Pros:

The apartment was lovely very spacious and loved the view

Cons:

There was nothing I didn't like, we had a very relaxing holiday

2026-04-07 via Nuitee
J
Jenell family_with_children au
8
Relaxing family holiday
Pros:

I was nice being on the bottom floor with children.

Cons:

It would have been better if the place had bike hire. We only found one place that was at the other end of town. It took us 2 taxi rides for bike pick up and drop off. Supermarkets were way too far for walking and carrying heavy parcels.

2026-04-07 via Nuitee
B
Bruce extended_group au
10
Magic Place to Stay
Pros:

I like the well maintained and well equipped apartments. You just turn up and it has everything you need to be comfortable. The location is amazing too.

Cons:

There were no dislikes. I have already booked again.

2026-04-07 via Nuitee
H
Heather couple au
10
Second stay, we'll be back!
Pros:

This was our second stay. Our two bedroom apartment was very spacious with two bathrooms, including tub. The kitchen was very well equipped, with everything we could possibly need. Washer/ dryer was very useful after a couple of rainy days. Lots of crockery, glassware and cutlery as well as sharp knives. Beautiful view and in a fantastic location. Free parking in a secure garage and limited spots on the grounds. Lovely easy walk to Enzo's on the Esplanade which was amazing for food and drink options.

Cons:

We had issues with the oven which was a bit tricky. Turned out it was us who just couldn't work it out.

2026-04-06 via Nuitee
K
Kate extended_group au
10
Great location and view. Very spacious and well appointed.
Pros:

Great location and view. Very spacious and well appointed.

2026-04-06 via Nuitee
F
Friedemann family_with_children de
9
Super schöne Appartments in Hervey Bay
Pros:

Fantastisch großes und modernes Appartement, schöner Pool mit Sauna

Cons:

Was alles toll

2026-04-01 via Nuitee
P
Prudence extended_group au
10
Modern, beautiful apartment
Pros:

Beautiful, modern apartment

Cons:

Honestly, couldn’t fault it

2026-04-01 via Nuitee
J
JO-ANNE extended_group au
10
Beautiful apartment, great position
Pros:

The apartment was very spacious. Huge balcony! The view is spectacular. The apartment was very well-appointed with decent crockery and glassware, and all kitchen utensils and appliances were good quality. Easy walking distance to restaurants.

2026-03-31 via Nuitee
T
Trinity family_with_children au
5
Overall, average stay. Due to hygiene issues and key issues, probably won't stay again.
Pros:

We enjoyed the apartment itself and the layout. The aircon was also nice.

Cons:

I paid for a pool view, however they put me on ground floor with no pool view (pool access, yes but I paid extra for the view and did not get this). We also had dirty towels from previous guests still hung up in the second bathroom, this was a little off-putting. The door to get into our apartment was well worn out, difficult to open. We stayed 3 nights however there was no option discussed re linen change. The blankets stored in the cupboard were musky and had clear, visible stains. There was also no complimentary milks, like you'd find in most hotels. When i attempted to call the after hours number (when i couldn't get into my room) it was engaged.

2026-03-30 via Nuitee
J
john extended_group au
10
Pros:

Location was fantastic, the apartment was amazing, always a pleasure to visit

2026-03-26 via Nuitee