Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Beautiful views
Spacious apartments
Cons:
Dirty shower screens
Some amenities lacked maintenance

Categories

Cleanliness
8.34
Some comments about cleanliness, including dirty shower screens and carpets that need deep cleaning.
Service
9.81
Staff were described as amazing, friendly, and extremely helpful.
Location
9.85
Consistently praised for its fantastic location near the beach and amenities.
Room Quality
8.8
Rooms were spacious, although a few mentioned variations in quality.
Amenities
8.33
Amenities were generally well appreciated, but some comments noted issues like missing items.
Value for Money
8.79
Overall value well-received, yet some mentions of issues with certain facilities.
Food and Beverage
9.44
Not explicitly mentioned; assumed standard quality for this hotel tier.
Overall Experience
9.41
Majority of reviews indicate a highly positive experience with minimal complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:51

Property Description

Luxurious Beachfront Apartments with Fantastic Amenities

Directly across the road from Scarness Beach, The Bay Apartments offer a luxurious stay with a tennis court, a heated outdoor pool, children's wading pool, and a heated outdoor spa pool. Set in tropical gardens, all apartments boast private balconies with ocean or pool views.

Modern Comforts and Convenience

Each air-conditioned apartment includes laundry facilities, a full kitchen with a dishwasher and microwave, flat-screen cable TV, and a DVD player. Most units even feature a hot tub or spa bath. Guests receive a complimentary starter pack of tea and coffee upon arrival.

Convenient Location and Exciting Activities

Located minutes away from attractions like the Botanic Gardens and Urangan Boat Harbour, guests can enjoy the fitness centre, sauna, barbecue facilities, and tour desk for booking various excursions. Don't miss out on whale watching tours and trips to Fraser Island - book your stay at The Bay Apartments Hervey Bay now!

Important information:

Please note, there is limited free WiFi access available. Additional charges may apply. Please contact The Bay Apartments in advance to confirm current charges, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HVB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per stay when using an available cot.
    Children up to and including 2 years old stay for AUD 30 per person per stay when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 848 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.85
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 9.44
Overall Experience: 9.41
J
john • extended_group • au
10
Pros:

Location was fantastic, the apartment was amazing, always a pleasure to visit

2026-03-26 • via Nuitee
G
Gary • solo_traveller • au
9
I would book it again.
Pros:

Clean and well equipped

2026-03-25 • via Nuitee
D
Dawn • extended_group • au
9
Great stay
Pros:

Location, facilities

Cons:

Nothing

2026-03-24 • via Nuitee
R
Rosalind • solo_traveller • au
10
The unit was great as was the view
Pros:

The view

2026-03-23 • via Nuitee
M
Mel • extended_group • au
10
Pros:

Big spacious apartments very nicely done

Cons:

Wi fi didnt work on the TV

2026-03-22 • via Nuitee
L
Lara • family_with_children • nl
10
Formidable
Pros:

Alles, wat een prachtig verblijf, mega groot van alle gemakken voorzien, heerlijke banken, mooi terras

Cons:

Niets

2026-03-20 • via Nuitee
H
Heather • couple • au
10
Lovely apartment, close to everything
Pros:

Out Apartmenthaus spacious, modern and clean.
Balcony had a view of the pool and Gardens and then onto the Sea.
The kitchen was really well equipped with everything we could need for our two nights stay.
Fully air conditioned and fans throughout, couldn't have asked for more!

2026-03-20 • via Nuitee
O
O'Brien • extended_group • au
10
2026-03-20 • via Nuitee
J
John • couple • nz
10
Excellent stay. Great visit to Hervey Bay.
Pros:

Well positioned for restaurants etc on The Esplanade. Reception closed at 4.00pm. For an international tourist with no phone roaming it cost me $12.00 to call an after hours number and leave a message. As it was, reception heard the call and came to the entrance. Huge apartment for only 2 people. Terrific.

Cons:

By memory I could not book a 1 bedroom unit online direct so ended up with a 2 bedroom through Booking.com. Couches in lounge too low and uncomfortable for my wife and myself but of course worked with that. Sun loungers by pool were rock hard with no squabs. Only a 2 day stay.

2026-03-20 • via Nuitee
C
Craig • extended_group • au
8
Pros:

Big roomy apartment in great location.

Cons:

A bit pricey for 3 people for 2 nights.

2026-03-17 • via Nuitee
L
Loues • couple • au
10
Very very good, would definitely come back here.
Pros:

The view, the size, the room everything 10/10

Cons:

Nothing, it was all good!

2026-03-16 • via Nuitee
A
Anita • family_with_children • au
9
2026-03-15 • via Nuitee
J
Jessica • extended_group • ch
10
2026-03-14 • via Nuitee
L
Lisa • couple • au
10
Stunning Luxury Apartment
Pros:

WOW! This apartment was incredible. The kind of place I could absolutely live in. So spacious and comfy. Absolutely everything you could want or need when you’re on vacation. Has a spa on the balcony that was so delicious to use on a rainy stay. Great location - across from the beach. Definitely will stay again!

Cons:

Not something I didn’t like but something that’s a heads up for others. I heard a weird vibrating / rumbling sound around midnight the first night that I couldn’t identify at first. We turned light switches on and off in the bathrooms thinking it was a bathroom fan. Turned out it was the neighbours spa bath on their balcony. They were then in and out of it all day the next day and right through until really late at night - like 1am. The spa vibrates into your apartment (and the main bedroom) and yours into the neighbours

2026-03-12 • via Nuitee
J
Jennifer • family_with_children • au
9
2026-03-11 • via Nuitee
S
Scott • family_with_children • au
9
Peaceful looking out over the ocean but within walking distance to restaurants and pubs
Pros:

Location and friendly staff

2026-03-08 • via Nuitee
V
Vic • extended_group • au
9
Wonderful place to stay and would definitely book again.
Pros:

Then apartment was lovely, extremely clean and spacious. The pool and spa were fabulous and pretty at night with all the lights. Even the balcony was huge. Loved the secure car park and close proximity to the local shopping strip and beach. Kitchen had everything one could need. Ducted aircon throughout kept the apartment so comfortable. Beds were really comfy.

Cons:

Some things in the apartment were a little wonky and had obviously broken and were just being propped up and left there for the aesthetic. They were not important things just some decor.

2026-03-08 • via Nuitee
L
Laura • couple • au
9
Pros:

Lovely place with excellent amenities, great location, huge size, modern

Cons:

Overall great stay

2026-03-08 • via Nuitee
Y
Yulia • extended_group • il
10
Pros:

The apartment is spacious and very clean. The pool is also very nice.

Cons:

Providing pool towels would make the stay even more comfortable.

2026-03-07 • via Nuitee
J
Jane • family_with_children • au
9
Good apartment, don’t bother with hot tub!
Pros:

The location was great, good views of the bay from balcony, plus a very short stroll to beach, shops and restaurants!

Cons:

My only gripe was the noise from the road! I think the apartment doors need some TLC and being the light sleeper I am it did wake me at times! Also the hot tub I wouldn’t be willing to use due to the look of it!!! I didn’t want to take the risk!

2026-03-06 • via Nuitee