Cleveland Estate

Hotels
Lancemore Group
8.6 (105 reviews)
55 Shannons Road, Lancefield, Victoria, 3435 , Lancefield , AU

Facilities

Arcade/game room
Free WiFi
Terrace
Garden
Luggage storage
Picnic area
Elevator
Breakfast available (surcharge)
Arcade/game room
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Elegant rooms
Delicious food
Cons:
Cleanliness could improve

Categories

Cleanliness
8.06
Standard quality for this hotel tier.
Service
9.03
Exceptional service!
Location
9.07
Beautiful location and quiet.
Room Quality
8.52
Elegant rooms.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
8.51
Standard quality for this hotel tier.
Food and Beverage
8.56
Delicious food.
Overall Experience
8.53
Pleasant stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:01

Property Description

Luxurious Amenities
Indulge in the charm of a hotel encompassing an attached winery, a serene terrace, and lush garden views. Unwind in style with complimentary Wi-Fi, game room, and impeccable wedding services.

Culinary Delights
Savor delectable meals at the celebrated Carriagehouse Restaurant or relish in the convenience of 24/7 room service. Delight in weekend continental breakfasts served fresh for a fee.

Convenience and Comfort
Experience a seamless stay with a business center, helpful multilingual staff, and hassle-free luggage storage. Retreat to uniquely decorated guestrooms featuring modern amenities like free Wi-Fi, flat-screen TVs, and elegant bathrooms with premium toiletries.

For a remarkable escapade in Lancefield, book your stay at Cleveland Winery today!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 105 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
C
Chanmi family
8
Pros:

Overall a pleasant stay! Few tweaks needed, however it was decent enough.

2025-09-27 via Nuitee
R
Reynaldo
8
Pros:

Beautiful location and quiet

2025-09-08 via Nuitee
D
Dianna partner
10
Pros:

A truely great escape in the Macedon Ranges. Elegent rooms, delicious food with exceptional service!

2025-08-31 via Nuitee
R
roxanne
8
Pros:

Great stay!

2025-08-24 via Nuitee
M
Michael partner
10
Pros:

Lovely place to visit for a weekend away. It was perfect.

2025-07-24 via Nuitee
G
Glenn partner
10
Pros:

A lovely location for a romantic stay. Wonderful dinner and beautiful grounds. We enjoyed finding different nooks to sit, read and relax.

2025-01-20 via Nuitee
M
Mark
10
Pros:

Absolutely beautiful stay! Gardens & buildings are stunning. Dinner in the restaurant was absolutely delicious. An absolute gem, Cleveland Estate. Will definitely be returning.

2025-01-19 via Nuitee
K
Kerry family
10
Pros:

The staff were all friendly, the grounds were beautiful. The room was spacious, clean, comfortable and lovely view. Breakfast was great.

2024-11-21 via Nuitee
J
Jacque partner
6
Pros:

The location in the vineyard with rolling green hills is stunning and the restaurant and many rooms take full advantage of the wonderful views.

However rooms are extremely small. There was only room for 1 chair, 1 bedside table and nowhere to but cases. If you wanted to boil the kettle you needed to put it on the floor or plug it in, in the bathroom. Disappointing for a room that cost over $300 a night.

We stayed because we had been given a voucher for a wine tasting and dinner. When we booked dinner( via Red Balloon voucher) we were informed, after booking, that the 2 course dinner in the voucher was being substituted with $80 towards dinner in the restaurant. It took 2 emails and a phone call to Cleveland Estate to have the original 2 course meal reinstated. Again disapointing. Staff were pleasant, dinner was nice and breakfast the next morning excellent, but overall did not live up to expectations.

2024-11-09 via Nuitee
J
Jo
10
Pros:

Beautiful overnight stay. Great wines and the grounds are absolutely stunning. Highly recommended.

2024-10-12 via Nuitee
A
ANDRE
10
Pros:

We had and amazing stay at Cleveland Estate. The place is beautiful and the staff goes above and beyond to make sure we have the best time. Special thanks to Kate who upgraded our small single room to a family room last minute. 🙏🙏🙏

2024-09-29 via Nuitee
A
Anisha friends
8
Pros:

The staff were very helpful and welcoming especially Kate at reception.
A great weekend. Lovely open fires and great sorting areas

2024-08-25 via Nuitee
R
Rebecca
10
Do it, it’s so worth it!!!
Pros:

I can not rate my stay highly enough. I was treated like a VIP and no request was a difficulty. It is an absolutely stunning location and the amenities are first class. The service particularly was first class, especially from Kate, what a gem.

2024-06-25 via Nuitee
A
Alice partner
6
Pros:

We stayed here on a Friday and Saturday night for an anniversary celebration. The location was beautiful and the staff were very helpful and friendly. Overall, the hotel was more like an upscale bed and breakfast than a luxury hotel (as the Lancemore chain market it). The rooms are in need of updating (i.e., bathrooms, wardrobes, paint, etc. are all looking very worse for wear).
The bar area is lovely and has a wonderful view. However, the restaurant was disappointing. It had a completely different menu to when we booked online. The previous menu listed a gourmet selection of dishes, which is why we booked it for our anniversary dinner. Instead, the menu we were presented had a selection of three main sharing dishes and limited sides.The food was very average and the overall dining experience was disappointing. The breakfast was a buffet, which was simple but nice.
The first night we were there was blissfully quiet; however, the second night was unacceptably noisy. Other guests had decided to have drinks by the fire pit right outside the main guest rooms. The noise from these guests continued well past midnight. The hotel needs to remind guests to be mindful of the noise (considering the fire pit is right next to most of the rooms) or close the fire pits at 10pm.
Although this hotel has a beautiful scenic setting and exceptional staff, it was a disappointing stay.

2024-06-21 via Nuitee
S
Serguei
10
Pros:

Nice place

2024-06-15 via Nuitee
L
Lina partner
10
Pros:

Beautiful property, wonderful views especially now with autumn leaves. Gorgeous stay!

2024-04-13 via Nuitee
V
Verified traveler
8
Pros:

My stay here was average for a winery stay. Bedding and towels could be improved as well as breakfast. Walls in the rooms are very thin so you can hear guests coming in and out of their room and guests above you walking.

2024-03-19 via Nuitee
D
Diane
8
Pros:

Beautiful landscapes gardens and natural scenery. The food was excellent. The room was nice, albeit a little dated in some parts. Staff were very helpful and friendly.

2024-03-11 via Nuitee
R
Renae
2
Pros:

We stayed here for my husbands birthday and were really looking forward to a weekend away however when we checked into our room and looked around the property we went back to our room and opened the door to find another couple in the room. We had been double booked and it was such a disappointing awkward experience. However following that were downgraded to a smaller room because it was ready and clean which was located near the pool room. When we entered there was a dead cockroach in the bathroom. Due to the rooms proximity to the pool room which had no restrictions, there were hotel guests playing music and pool all through the night that we could hear through the paper thin walls. When we finally called to complain after 1am we were met with a rude staff member who upon the second call acted like she didn’t know what we talking about and on the third call just responded with ‘okay’. My husband had to tell the hotel guests in the pool room to leave because we couldn’t get any sleep. When I went to pass on feedback at checkout I felt rushed and not heard so they could check the rest of the hotel guests out. I wouldn’t stay here again but it was a beautiful property.

2024-02-22 via Nuitee
D
Deborah friends
10
Pros:

Was a beautiful property locely roomas ans fantastic groups. Enjoy a drink in the bar lovely dinner and a wine tastinf. Wouls highly recommend for girls trip or couplea get away.

2024-01-29 via Nuitee