Nusa Garden Bungalow

no wifi,no room service,no ac,no free water

We enjoyed our stay however the room did look slightly different than the pictures portrayed and could use a little more cleaning. The family who runs the place is very nice and helped us arrange a transport to Gili Air as well as show us places to see around the island. The food was good but a little expensive compared to other places.

I stayed for one night here. The hotel is located in a beautiful island, Nusa Penida, which I hope to visit in future, but I would check out other places before I select this one again. The hotel isn't inexpensive given that tourism is yet to pick up at Nusa Penida. Yet, the service is quite poor. First, I tried calling the hotel several times, before I arrived, to check a few basics about the island, eg, if I would get a taxi at the ferry, if not, if they can pick me up, whether the island has ATM, if not how much cash I would bring, the boat times etc. I couldn't connect in several attempts, neither could my driver. At the ferry station, I found that other hotels were providing pick up services. When I arrived at the hotel, the family running it did arrange a good day tour for me. This was the only positive part for my stay. They put me in a room that's 10-15 minutes walk from the main office and not in the same compound, saying it is nicer and has aircon. True, but it didn't have Wifi, which was only available at the main office. The property description in Expedia promised availability of Wifi. Also if one needs anything he would have to walk 15 minute to contact the owners (no staff member present at the property which had the rooms I were put up in). There was no towel in the room. Worst was the service when I ordered dinner, the lady of the family disappeared after taking my order, after some time her husband just informed me that kitchen was closed !

Very nice bungalows, good location for exploring the island. Artem who runs the place is a cool guy, he'll tell you everything you need to know.

Hotel Manager Artem was welcoming and took the time to describe the best things to see and do on Nusa Penida island during a 3-day visit. His advice was helpful in planning the tour of the island. The hotel guard dog, Feebi, and the hotel monkey, Joe, made the visit a lot of fun.