The Lucky Hotel

Hotels
8.4 (3482 reviews)
237 Hunter Street Newcastle , Newcastle , au

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Children allowed

Facilities

Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean and comfortable rooms
Cons:
Issues with cleanliness
Room air quality problems
Inconsistent food quality

Categories

Cleanliness
6.65
Several reviews mention issues with cleanliness, including dusty rooms and dirty carpets.
Service
9.15
Most staff were reported as nice and helpful, contributing positively to the overall experience.
Location
9.65
Location was frequently highlighted as excellent, close to transportation and amenities.
Room Quality
7.65
Complaints about room size and air quality were noted, affecting overall satisfaction.
Amenities
9.15
Amenities like the bar/pub received positive remarks, enhancing the guest experience.
Value for Money
8.15
Some reviews indicated that prices were considered high for the quality provided.
Food and Beverage
8.15
Mixed feedback on food quality, with some praising it while others criticized it.
Overall Experience
8.65
Overall experience was generally positive despite some criticisms regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:44

Property Description

Central Location
The Lucky Hotel, centrally located in Newcastle, is a stone's throw away from the vibrant Wharf Road with its array of attractions.

Modern Amenities
Each room at The Lucky Hotel is equipped with top-notch amenities including an iPod docking station, flat-screen TV, and luxurious toiletries, ensuring a comfortable stay for every guest.

Proximity to Attractions
With popular beaches like Newcastle Beach and Nobbys Beach just a short drive away, and key landmarks such as the Newcastle Museum within walking distance, The Lucky Hotel is the perfect choice for both leisure and business travelers.

To experience the perfect blend of convenience and luxury, book your stay at The Lucky Hotel now!

Important information:

Please note that the hotel has live entertainment Friday nights from 8pm to 1am and Saturday nights from 9pm to 1am. Increased noise may be heard at these times. Our trading hours are as follows: Monday – Thursday: 10:00 – 23:00 Friday - Saturday: 10:00 – 02:00 Sunday: 10:00 – 22:00. RECEPTION HOURS: Monday: 9.00am – 5.00pm Tuesday: 9.00am – 5.00pm Wednesday: 9:00am – 5:00pm Thursday: 9:00am – 5:00pm Friday: 9:00am – 5:00pm Saturday: 9:00am – 5:00pm Sunday: 9:00am – 12:00pm. Guests that are planning to arrive outside trading hours must contact the property in advance for check in instructions for details in regards to late check in or instructions for the after hours lock box.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per stay when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3482 reviews
Cleanliness: 6.65
Service: 9.15
Location: 9.65
Room Quality: 7.65
Amenities: 9.15
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
R
Ros & Paul • couple • au
8
Nice and central.
Pros:

Great location and friendly staff. Drinks and dinner were great.

Cons:

Noisy at night - music from downstairs and could hear neighbour snoring.

2026-04-18 • via Nuitee
C
calv • solo_traveller • au
8
Pros:

Son stayed here and said it was close to everything and he enjoyed it

Cons:

Nothing as far as I've been told

2026-04-18 • via Nuitee
L
Loene • couple • au
10
Pros:

Comfortable, clean, friendly and fabulously decorated in tropical style.

2026-04-18 • via Nuitee
O
Ola Jörnmark • solo_traveller • ch
9
Very good, in the middle of the vibrant harbour of Newcastle
Pros:

Great place, nice hotel, nicely decorated and magnificent courtyard! Huge bathroom

Cons:

Light in the bathroom was very sterile, and it would have been appreciated with some more storage in the room.
Parking can certainly be a nuisance, albeit we were lucky.

2026-04-17 • via Nuitee
S
Sharon • solo_traveller • au
9
2026-04-17 • via Nuitee
A
Ant Boyd • couple • au
8
A great place to stay to enjoy the waterfront and beaches.
Pros:

The hotel has a very cool vibe, friendly helpful staff and a few thoughtful extras

2026-04-17 • via Nuitee
J
JAVIER • couple • au
6
2026-04-17 • via Nuitee
M
Mark • couple • au
10
Great vibes, super clean and happy staff
Pros:

From 1st contact with Brit, to checking in and enjoying food and drinks the staff were super friendly. Loved the atmosphere, really comfortable pillows and bedding and the hotel was quiet and super clean with lots of fun artwork to admire as well as a cool vibe where you eat/drink. Being across the road to the tram was great - but shout out to Brit - so friendly

Cons:

Not one thing

2026-04-16 • via Nuitee
L
Liz • solo_traveller • au
10
Pros:

The staff were fabulous....we had a great stay!

2026-04-16 • via Nuitee
C
Chris • couple • au
10
2026-04-15 • via Nuitee
S
Sharon • solo_traveller • au
10
Pros:

The location is excellent.

2026-04-15 • via Nuitee
S
Sebastian • couple • de
8
Preis-Leistung perfekt
Pros:

Die Lage ist sehr gut und alle sehr freundlich- Newcastle war sehr ruhig und damit auch unten im Pub wenig los - das war gut und schlecht!

Cons:

Die Zimmer sind schon recht klein, so dass man zu zweit wenig Bewegungsmöglichkeiten hat.

2026-04-15 • via Nuitee
R
Rafid Ahmed • solo_traveller • au
9
2026-04-14 • via Nuitee
L
Lucinda • solo_traveller • au
10
Pros:

Very compfy and clean and very conventiant to were we needed to go

Cons:

Nothing

2026-04-14 • via Nuitee
L
Leonie • solo_traveller • au
8
Pros:

Central location, price and lovely restaurant

2026-04-14 • via Nuitee
S
shelley • couple • au
10
Brilliant brilliant brilliant and so afortable
Pros:

The ambience was simply amazing I never really left the hotel I had all my meals there just wonderful. I will be back for sure

Cons:

I having nothing negative

2026-04-14 • via Nuitee
H
Hofmann • couple • au
10
2026-04-13 • via Nuitee
E
Enda • solo_traveller • au
5
Cons:

No hot water in morning in hand wash basin to shave etc

2026-04-13 • via Nuitee
C
Chantal • extended_group • au
9
2026-04-13 • via Nuitee
P
Paul • solo_traveller • au
10
2026-04-12 • via Nuitee