The Lucky Hotel

Hotels
8.4 (3730 reviews)
237 Hunter Street Newcastle , Newcastle , au

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Children allowed

Facilities

Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean and comfortable rooms
Cons:
Issues with cleanliness
Room air quality problems
Inconsistent food quality

Categories

Cleanliness
6.65
Several reviews mention issues with cleanliness, including dusty rooms and dirty carpets.
Service
9.15
Most staff were reported as nice and helpful, contributing positively to the overall experience.
Location
9.65
Location was frequently highlighted as excellent, close to transportation and amenities.
Room Quality
7.65
Complaints about room size and air quality were noted, affecting overall satisfaction.
Amenities
9.15
Amenities like the bar/pub received positive remarks, enhancing the guest experience.
Value for Money
8.15
Some reviews indicated that prices were considered high for the quality provided.
Food and Beverage
8.15
Mixed feedback on food quality, with some praising it while others criticized it.
Overall Experience
8.65
Overall experience was generally positive despite some criticisms regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:44

Property Description

Central Location
The Lucky Hotel, centrally located in Newcastle, is a stone's throw away from the vibrant Wharf Road with its array of attractions.

Modern Amenities
Each room at The Lucky Hotel is equipped with top-notch amenities including an iPod docking station, flat-screen TV, and luxurious toiletries, ensuring a comfortable stay for every guest.

Proximity to Attractions
With popular beaches like Newcastle Beach and Nobbys Beach just a short drive away, and key landmarks such as the Newcastle Museum within walking distance, The Lucky Hotel is the perfect choice for both leisure and business travelers.

To experience the perfect blend of convenience and luxury, book your stay at The Lucky Hotel now!

Important information:

Please note that the hotel has live entertainment Friday nights from 8pm to 1am and Saturday nights from 9pm to 1am. Increased noise may be heard at these times. Our trading hours are as follows: Monday – Thursday: 10:00 – 23:00 Friday - Saturday: 10:00 – 02:00 Sunday: 10:00 – 22:00. RECEPTION HOURS: Monday: 9.00am – 5.00pm Tuesday: 9.00am – 5.00pm Wednesday: 9:00am – 5:00pm Thursday: 9:00am – 5:00pm Friday: 9:00am – 5:00pm Saturday: 9:00am – 5:00pm Sunday: 9:00am – 12:00pm. Guests that are planning to arrive outside trading hours must contact the property in advance for check in instructions for details in regards to late check in or instructions for the after hours lock box.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per stay when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3730 reviews
Cleanliness: 6.65
Service: 9.15
Location: 9.65
Room Quality: 7.65
Amenities: 9.15
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
D
Danielle • extended_group • au
9
Professional, fun, easy location.
Pros:

Central location, friendly staff, clean

Cons:

Could perhaps be a bit noisy for some on weekend with live music - didn’t really bother us though.

2026-06-06 • via Nuitee
S
Shauna • couple • ie
9
Beautiful hotel in a great location⭐️
Pros:

Great location, bar and restaurant downstairs. Our room was really comfortable and we loved the style of the hotel. The staff who checked us in so so friendly and helpful ☺️

Cons:

A little coffee machine in the room would be ideal but plenty of cafes around.

2026-06-06 • via Nuitee
A
Anna • couple • ie
8
2026-06-05 • via Nuitee
S
Steve • solo_traveller • au
9
2026-06-05 • via Nuitee
V
Vicki • couple • au
9
2026-06-04 • via Nuitee
P
Philip • couple • au
8
Pros:

Clean

2026-06-04 • via Nuitee
H
Harvey • solo_traveller • au
10
2026-06-02 • via Nuitee
S
Steven • solo_traveller • au
5
Found hair on the pillows, kettle has to be boiled on the floor. Ridiculously overpriced for what it is.
Pros:

Nice vibe

Cons:

Dark mangy room overlooking the back alley

2026-06-02 • via Nuitee
M
Marian • couple • au
5
Great location but way too noisy didn’t get much sleep
Pros:

The location was great

Cons:

Way too noisy

2026-06-02 • via Nuitee
J
John • extended_group • au
9
We will be back.
Pros:

Room was a good size, clean and comfortable. Reception and bar staff were all friendly and couldn't do more to be helpful. Location was great for restaurants, cafes and local light rail.

Cons:

N/A

2026-06-01 • via Nuitee
J
Joanne • couple • au
9
Perfect spot and an amazing bed!
Pros:

Location and amazing bed!

Cons:

Grubby windows behind the casing

2026-06-01 • via Nuitee
G
Georgie • couple • au
10
2026-05-31 • via Nuitee
M
Macey • extended_group • au
8
2026-05-31 • via Nuitee
E
Erin • couple • au
9
2026-05-31 • via Nuitee
G
giuseppe masuzzo • solo_traveller • it
10
Bellissimo
Pros:

Posizione, ristorante e camera silenziosa. Struttura da fotografie!

2026-05-30 • via Nuitee
G
GINA • couple • au
10
It’s my new go to accommodation in Newcastle.. the room is spacious, exceptionally clean, the most comfortable bed and l
Pros:

Everything.. and it’s ridiculously inexpensive for the location, the accommodation and the venue!

Cons:

Nothing!

2026-05-30 • via Nuitee
N
Nicole • couple • us
7
2026-05-29 • via Nuitee
J
Jeremy • couple • de
8
2026-05-28 • via Nuitee
N
Nicola • couple • au
10
Very highly recommend!
Pros:

Loved everything about our stay! Beautiful building, stunning decor, large room and great pub downstairs with delicious meals. Also very handy location.

2026-05-28 • via Nuitee
C
Cheuk Hei • solo_traveller • au
10
Great location & staffs
2026-05-27 • via Nuitee