The Lucky Hotel

Hotels
8.4 (3780 reviews)
237 Hunter Street Newcastle , Newcastle , au

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean and comfortable rooms
Cons:
Issues with cleanliness
Room air quality problems
Inconsistent food quality

Categories

Cleanliness
6.65
Several reviews mention issues with cleanliness, including dusty rooms and dirty carpets.
Service
9.15
Most staff were reported as nice and helpful, contributing positively to the overall experience.
Location
9.65
Location was frequently highlighted as excellent, close to transportation and amenities.
Room Quality
7.65
Complaints about room size and air quality were noted, affecting overall satisfaction.
Amenities
9.15
Amenities like the bar/pub received positive remarks, enhancing the guest experience.
Value for Money
8.15
Some reviews indicated that prices were considered high for the quality provided.
Food and Beverage
8.15
Mixed feedback on food quality, with some praising it while others criticized it.
Overall Experience
8.65
Overall experience was generally positive despite some criticisms regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:44

Property Description

Central Location
The Lucky Hotel, centrally located in Newcastle, is a stone's throw away from the vibrant Wharf Road with its array of attractions.

Modern Amenities
Each room at The Lucky Hotel is equipped with top-notch amenities including an iPod docking station, flat-screen TV, and luxurious toiletries, ensuring a comfortable stay for every guest.

Proximity to Attractions
With popular beaches like Newcastle Beach and Nobbys Beach just a short drive away, and key landmarks such as the Newcastle Museum within walking distance, The Lucky Hotel is the perfect choice for both leisure and business travelers.

To experience the perfect blend of convenience and luxury, book your stay at The Lucky Hotel now!

Important information:

Please note that the hotel has live entertainment Friday nights from 8pm to 1am and Saturday nights from 9pm to 1am. Increased noise may be heard at these times. Our trading hours are as follows: Monday – Thursday: 10:00 – 23:00 Friday - Saturday: 10:00 – 02:00 Sunday: 10:00 – 22:00. RECEPTION HOURS: Monday: 9.00am – 5.00pm Tuesday: 9.00am – 5.00pm Wednesday: 9:00am – 5:00pm Thursday: 9:00am – 5:00pm Friday: 9:00am – 5:00pm Saturday: 9:00am – 5:00pm Sunday: 9:00am – 12:00pm. Guests that are planning to arrive outside trading hours must contact the property in advance for check in instructions for details in regards to late check in or instructions for the after hours lock box.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per stay when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3780 reviews
Cleanliness: 6.65
Service: 9.15
Location: 9.65
Room Quality: 7.65
Amenities: 9.15
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
J
Joanne • couple • au
9
2026-06-27 • via Nuitee
D
Deborah • couple • au
10
2026-06-27 • via Nuitee
A
Angela • solo_traveller • au
9
2026-06-26 • via Nuitee
C
Catherine • solo_traveller • au
9
2026-06-26 • via Nuitee
C
Charlotte • couple • gb
9
A pleasant, friendly hotel with a great staff, good restaurant and
Pros:

The staff were so helpful

Cons:

The staff were happy to move us to another room to suit our needs.

2026-06-25 • via Nuitee
D
Darryl • solo_traveller • au
10
2026-06-25 • via Nuitee
J
jennifer • couple • au
8
Id love to come back.
Pros:

Quirky hotel, comfortable, lovely staff and helpful with wheelchair assistance.
Very busy place with several nooks and seperate areas including outdoor area and pokies.

Cons:

The only thing I didnt like was being charged $10 per item (including wheelchair) for luggage storage after we checked out.
First time this has ever happened to me and should be a free service.

2026-06-25 • via Nuitee
N
Nicolas • solo_traveller • nz
10
Quirky and comfortable
Pros:

Quirky little pub and hotel on the Newcastle foreshore. Unlike any other similar class of hotel. Fantastic!!

Cons:

No parking but it is a pub and not a full on hotel so not such a big deal

2026-06-25 • via Nuitee
B
Brendon • couple • au
7
2026-06-24 • via Nuitee
L
Lesley • solo_traveller • au
10
2026-06-24 • via Nuitee
G
Grant • solo_traveller • au
10
Pros:

Everything

2026-06-24 • via Nuitee
M
Matt • family_with_children • au
9
2026-06-24 • via Nuitee
S
sylvia • extended_group • au
9
2026-06-24 • via Nuitee
F
Faye • solo_traveller • au
8
2026-06-23 • via Nuitee
J
Jules • family_with_children • au
10
Lovely lively, clean hotel.
Pros:

The location was great, the rooms were lovely, and the staff so helpful. The bar and restaurant are very popular and had a great atmosphere. It was easy to buy a drink and then order dinner which was brought up to our room with no complaint even on a busy night. Overall a great place to stay.

Cons:

I was worried about the parking being a 3 minute walk away. But it was fine in the end. I dropped my daughter at the front of the hotel and then went to the parking and came back to check in.

2026-06-22 • via Nuitee
R
Rosemary • couple • au
9
2026-06-21 • via Nuitee
J
Julie • extended_group • au
8
Pros:

A bit noisier than we would have liked. Bands playing until late. Wish we were more aware of the late night entertainment. Also air conditioning was not working and rooms were extremely hot. Some compensation was offered but wish we knew first.

Cons:

Noisy and no air conditioning.

2026-06-21 • via Nuitee
R
Rickie • couple • au
5
2026-06-21 • via Nuitee
C
Craig • couple • au
10
2026-06-20 • via Nuitee
D
Deborah • extended_group • au
10
Perfect accommodation in the heart of Newcastle.
Pros:

We loved our stay at this lovely hotel. The rooms were really nice and comfortable. The hotel has a great vibe and the staff were lovely.

Cons:

nothing

2026-06-20 • via Nuitee