The Lucky Hotel

Hotels
8.4 (3694 reviews)
237 Hunter Street Newcastle , Newcastle , au

listing image 1
Show all photos
Children allowed

Facilities

Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean and comfortable rooms
Cons:
Issues with cleanliness
Room air quality problems
Inconsistent food quality

Categories

Cleanliness
6.65
Several reviews mention issues with cleanliness, including dusty rooms and dirty carpets.
Service
9.15
Most staff were reported as nice and helpful, contributing positively to the overall experience.
Location
9.65
Location was frequently highlighted as excellent, close to transportation and amenities.
Room Quality
7.65
Complaints about room size and air quality were noted, affecting overall satisfaction.
Amenities
9.15
Amenities like the bar/pub received positive remarks, enhancing the guest experience.
Value for Money
8.15
Some reviews indicated that prices were considered high for the quality provided.
Food and Beverage
8.15
Mixed feedback on food quality, with some praising it while others criticized it.
Overall Experience
8.65
Overall experience was generally positive despite some criticisms regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:44

Property Description

Central Location
The Lucky Hotel, centrally located in Newcastle, is a stone's throw away from the vibrant Wharf Road with its array of attractions.

Modern Amenities
Each room at The Lucky Hotel is equipped with top-notch amenities including an iPod docking station, flat-screen TV, and luxurious toiletries, ensuring a comfortable stay for every guest.

Proximity to Attractions
With popular beaches like Newcastle Beach and Nobbys Beach just a short drive away, and key landmarks such as the Newcastle Museum within walking distance, The Lucky Hotel is the perfect choice for both leisure and business travelers.

To experience the perfect blend of convenience and luxury, book your stay at The Lucky Hotel now!

Important information:

Please note that the hotel has live entertainment Friday nights from 8pm to 1am and Saturday nights from 9pm to 1am. Increased noise may be heard at these times. Our trading hours are as follows: Monday – Thursday: 10:00 – 23:00 Friday - Saturday: 10:00 – 02:00 Sunday: 10:00 – 22:00. RECEPTION HOURS: Monday: 9.00am – 5.00pm Tuesday: 9.00am – 5.00pm Wednesday: 9:00am – 5:00pm Thursday: 9:00am – 5:00pm Friday: 9:00am – 5:00pm Saturday: 9:00am – 5:00pm Sunday: 9:00am – 12:00pm. Guests that are planning to arrive outside trading hours must contact the property in advance for check in instructions for details in regards to late check in or instructions for the after hours lock box.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per stay when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3694 reviews
Cleanliness: 6.65
Service: 9.15
Location: 9.65
Room Quality: 7.65
Amenities: 9.15
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
A
Annette • solo_traveller • au
8
Pros:

Clean quiet

Cons:

Tiny tiny room, bathroom bigger then the room.

2026-05-23 • via Nuitee
G
GRANDMA PANDA • solo_traveller • au
10
Pros:

Everything's is great. The staff are the best that i have come across. In a long time.

2026-05-22 • via Nuitee
E
Elena • couple • au
10
2026-05-22 • via Nuitee
G
GRANDMA PANDA • solo_traveller • au
10
2026-05-22 • via Nuitee
E
Ernest Brand • solo_traveller • au
10
2026-05-22 • via Nuitee
V
Veda • couple • au
9
Must-stay when in Newie
Pros:

Everything from the pre-check-in courtesy call to the delicious menu, The Lucky Hotel is a fabulous place to stay when in Newcastle.

Cons:

I had to ask for our empty glasses to be cleared from the table while our plates were left well after we'd finished. We saw almost every other table had this too.

2026-05-21 • via Nuitee
P
Phillips • couple • au
10
Pros:

The building was exceptional and the staff were brilliant. I

2026-05-21 • via Nuitee
S
Scott • couple • au
9
Already booked another stay
Pros:

Location suited us, meal was great

Cons:

Nothing

2026-05-21 • via Nuitee
K
Katherine • couple • au
10
Excellent value for money. Clean and pretty.
Pros:

Loved the outdoor area, access to Newcastle city & beach.
Room was very clean and comfortable.

Cons:

The aircon turned itself off every couple of hours. Would wake up in a sweat and turn it back on again.

2026-05-20 • via Nuitee
A
Amie • couple • au
6
Pros:

Convenient location

Cons:

Tired and hot / stuffy rooms

2026-05-20 • via Nuitee
M
Marcos Antonio • couple • br
10
Fácil locomover-se caminhando. Dispensa automóvel.
Pros:

É silenciosa, muito bem situada.

Cons:

O quarto standard é voltado para dentro. Avista-se o interior do restaurante.

2026-05-20 • via Nuitee
P
Philip • couple • au
10
Otherwise, I absolutely loved it and enjoyed it
Pros:

The location the stuff meal was amazing

Cons:

The only thing was the air-conditioning was dirty when you look at the front of it you can see dust looks like it hasn’t been clean for awhile just a minor thing

2026-05-20 • via Nuitee
K
Kovarik • couple • au
9
One night stay
Pros:

The design and the interior was great, good location, friendly staff enjoyed my stay.

2026-05-19 • via Nuitee
R
Rebecca • couple • au
9
Pros:

Had a good feeling about it. Staff are friendly in all areas. The room was spacious.

Cons:

Tiles in the shower are very, very slippery and no mat.

2026-05-18 • via Nuitee
J
john • extended_group • au
9
2026-05-18 • via Nuitee
O
Olivia • couple • au
7
2026-05-18 • via Nuitee
D
Daniel • solo_traveller • au
10
2026-05-16 • via Nuitee
M
Mark • couple • au
10
2026-05-16 • via Nuitee
K
Kate • couple • au
7
2026-05-16 • via Nuitee
K
Karin • solo_traveller • au
9
2026-05-15 • via Nuitee