The Lucky Hotel

Hotels
8.4 (3942 reviews)
237 Hunter Street Newcastle , Newcastle , au
+61 2 4925 8888

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean and comfortable rooms
Cons:
Issues with cleanliness
Room air quality problems
Inconsistent food quality

Categories

Cleanliness
6.65
Several reviews mention issues with cleanliness, including dusty rooms and dirty carpets.
Service
9.15
Most staff were reported as nice and helpful, contributing positively to the overall experience.
Location
9.65
Location was frequently highlighted as excellent, close to transportation and amenities.
Room Quality
7.65
Complaints about room size and air quality were noted, affecting overall satisfaction.
Amenities
9.15
Amenities like the bar/pub received positive remarks, enhancing the guest experience.
Value for Money
8.15
Some reviews indicated that prices were considered high for the quality provided.
Food and Beverage
8.15
Mixed feedback on food quality, with some praising it while others criticized it.
Overall Experience
8.65
Overall experience was generally positive despite some criticisms regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:44

Property Description

Central Location
The Lucky Hotel, centrally located in Newcastle, is a stone's throw away from the vibrant Wharf Road with its array of attractions.

Modern Amenities
Each room at The Lucky Hotel is equipped with top-notch amenities including an iPod docking station, flat-screen TV, and luxurious toiletries, ensuring a comfortable stay for every guest.

Proximity to Attractions
With popular beaches like Newcastle Beach and Nobbys Beach just a short drive away, and key landmarks such as the Newcastle Museum within walking distance, The Lucky Hotel is the perfect choice for both leisure and business travelers.

To experience the perfect blend of convenience and luxury, book your stay at The Lucky Hotel now!

Important information:

Please note that the hotel has live entertainment Friday nights from 8pm to 1am and Saturday nights from 9pm to 1am. Increased noise may be heard at these times. Our trading hours are as follows: Monday – Thursday: 10:00 – 23:00 Friday - Saturday: 10:00 – 02:00 Sunday: 10:00 – 22:00. RECEPTION HOURS: Monday: 9.00am – 5.00pm Tuesday: 9.00am – 5.00pm Wednesday: 9:00am – 5:00pm Thursday: 9:00am – 5:00pm Friday: 9:00am – 5:00pm Saturday: 9:00am – 5:00pm Sunday: 9:00am – 12:00pm. Guests that are planning to arrive outside trading hours must contact the property in advance for check in instructions for details in regards to late check in or instructions for the after hours lock box.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Location

Guest Reviews

8.4
Based on 3942 reviews
Cleanliness: 6.65
Service: 9.15
Location: 9.65
Room Quality: 7.65
Amenities: 9.15
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
J
John • couple • gb
9
Highly recommended
Pros:

We really loved this hotel for its comfort and decor. Our room was spacious and very comfortable and clean.
We requested a quite room and that was granted. Thank you. Lots of great cafes and restaurants and our very favourite was Momo.
The restaurant is excellent. Highly recommend.

2026-08-08 • via Nuitee
M
Mary • solo_traveller • au
8
2026-08-08 • via Nuitee
A
Adrienne • couple • au
4
Pros:

The staff were very friendly, and its in a great location

Cons:

There was a very foul smell coming from the bathroom drain, and it made the whole room smell. Bed wasnt comfortable either

2026-08-08 • via Nuitee
E
elizabeth • solo_traveller • au
9
was great for a overnight stay.close to lightrail.
2026-08-08 • via Nuitee
G
glenndenniston • couple • au
8
Comfortable and affordable property. Close to some good restaurants
Pros:

Great central location. Comfy rooms.

Cons:

No issues

2026-08-07 • via Nuitee
R
Richard • couple • au
10
2026-08-07 • via Nuitee
A
Arran an Annie • solo_traveller • nz
10
Kiwis on Tour
Pros:

Room was clean and tidy as was the Bathroom. Bed was comfortable. Good food from the Restaurant and the Drinks were cold. Staff could not have been more helpful in all aspects. Would definitely stay again. 10/10.

Cons:

Nothing to report, everything was good 👍.

2026-08-07 • via Nuitee
I
Imogen • solo_traveller • au
8
Perfect short stay
Pros:

Really friendly staff,
Great location.
Quiet rooms which were very spacious- excellent value for money.

Cons:

Room smelt like cigarette smoke on arrival - might have been from pub below or from a previous guest.

2026-08-07 • via Nuitee
J
Jayendra • couple • au
9
2026-08-07 • via Nuitee
A
Amy • solo_traveller • au
8
2026-08-06 • via Nuitee
S
Simon • couple • au
8
2026-08-06 • via Nuitee
M
Michele • solo_traveller • au
10
What a find!
Pros:

Gorgeous, great value, close to everything in. Newcastle, beach ,shops, restaurants. Rooms comfortable, great size. Staff fabulous. Highly recommended.

Cons:

Nothing

2026-08-05 • via Nuitee
J
Jhon • couple • au
9
2026-08-04 • via Nuitee
R
Richard • extended_group • au
9
2026-08-04 • via Nuitee
C
Cheyenne • couple • au
10
Very beautiful had a great time
Pros:

So pretty I loved the layout and how easy everything was as a first time stay

Cons:

There wasn’t anything great location only thing is I have been to hotels around and they have parking when I paying less for a room and I would be happy paying more for a room is parking is included, I had to pay $30 for parking which was a bit annoying wish there was a way that when you check in your parking is covered by the price of the room if that makes sense

2026-08-04 • via Nuitee
C
Caz • couple • au
8
We love The Lucky.
Pros:

This hotel is well located, close to the cinema, some great cafes and restaurants, and offers good food options itself in a friendly and relaxed environment. Step outside and there's tram stop, plus the harbour is only a short walk. The tram goes to the beach in one direction and the train station in the other. The Lucky is understandably a bit noisy on Friday and Saturday nights - this never really worries us though we fall into the category of "mature" travellers these days.

Cons:

We've stayed a couple of times now, so we know what to expect. The fact that we keep coming back means we must be happy!

2026-08-04 • via Nuitee
C
Callum • solo_traveller • au
8
For the price, the room was clean and comfortable, and the staff were warm, easy, and welcoming.
Pros:

There is grace in a hotel that knows precisely what it is and does not strain to be more. The Lucky Hotel, tucked into the salt bright bones of Newcastle, understands this. My room was clean and unfussy, arranged with the quiet competence of a well run kitchen rather than a boutique showroom. The staff greeted me with an ease that felt neither rehearsed nor indifferent. The bed kept its promises. The shower pressure was honest.
Was it opulent? No, nor did it try to be, and therein lies its charm. For what I paid, I received comfort, cleanliness, and a location within easy reach of the harbour: a fair and honest transaction, rare enough to be worth remarking upon.
I would return without hesitation.

Cons:

There is little to fault, and what follows are suggestions rather than grievances. A small welcome gift, a bottle of wine perhaps, would lend the arrival a touch of ceremony. A chair in the room would be a welcome addition, somewhere to sit that isn't the bed. And I noticed no sign of room service, though I confess I may simply have missed it.

2026-08-04 • via Nuitee
I
Isaiah • couple • au
6
Pros:

It’s clean and the location is great.

Cons:

The room we stayed in felt like there was not much air ventilation

2026-08-04 • via Nuitee
G
Green • solo_traveller • au
10
Pros:

Great staff

2026-08-03 • via Nuitee
S
Steve • couple • au
9
Pros:

Good location nicely renovated pub with great rooms

2026-08-03 • via Nuitee