Beaches On Wave Street

Hotels
7.8 (814 reviews)
38-46 Petrel Avenue, Mermaid Beach , Gold Coast , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Value for money
Cons:
Poor cleanliness
Aging rooms
Amenities needing maintenance

Categories

Cleanliness
5.53
Several reviews mentioned poor hygiene and cleanliness issues, with specific complaints about dirty rooms and kitchens.
Service
9
Staff were consistently described as friendly and helpful, contributing positively to the guests' experiences.
Location
9.54
Repeatedly noted as fantastic, with proximity to the beach and local amenities enhancing the overall experience.
Room Quality
6.49
Mixed reviews noted that while some rooms were spacious, others showed signs of age and neglect.
Amenities
7.52
Amenities like the pool were appreciated, but some items were noted as needing maintenance.
Value for Money
8.48
Guests felt that despite the issues, the price was generally good for the location and amenities offered.
Food and Beverage
7.53
No specific food or beverage critiques were mentioned; assumes standard offerings.
Overall Experience
8.3
Despite cleanliness issues, guests enjoyed their stay and valued the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:37

Property Description

Luxurious Apartments by Nobby's Patrolled Surf Beach

Modern Amenities: Enjoy spacious living areas, cable TV, and air-conditioning in each apartment, along with comfortable beds, ceiling fans, and private laundry facilities.

Relaxation and Recreation: Take a dip in the large swimming pool, unwind in the heated spa pool, or soak up the sun in the expansive sunbathing area. BBQ facilities in the landscaped gardens offer perfect outdoor dining options.

Convenience at Your Fingertips: Benefit from free secure car parking, and the option to hire DVD players, hairdryers, bicycles, and surfboards from reception. Explore nearby attractions easily with public transport just steps away.

Experience the ultimate beachside getaway at Beaches On Wave Street - Book your stay now!

Important information:

Please note that there is a 1.8% charge when you pay with an American Express credit card.

To reserve an apartment you must be a minimum of 19 years of age and staying for the dates you book. Schoolies bookings will not be accepted.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please note that this property has a 'No Party Policy'.

Please note guests are required to show current photo ID, the credit card used to pay their accommodations,

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties. The property will not accommodate group bookings for parties.

A damage deposit of AUD 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

For late check-in after 5pm, guests must contact the property 24 hours prior to arrival to arrange late check-in.

Only registered guests are permitted to stay at the property or use the common area facilities. Unregistered visitors are not allowed to stay at the property or use the common area facilities. We may not be able to accommodate guests that violate the house rules.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    People no matter the age stay for AUD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 814 reviews
Cleanliness: 5.53
Service: 9
Location: 9.54
Room Quality: 6.49
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 8.3
J
John solo_traveller au
10
2026-04-28 via Nuitee
T
Tracy couple au
9
2026-04-28 via Nuitee
S
Sarah solo_traveller au
5
Would stay again but request a nicer apartment
Pros:

Location was 10/10. Felix was very welcoming and communication was great. I received late checkout for no additonal fee

Cons:

First impressions and cleanliness were a let down.

2026-04-23 via Nuitee
R
Richard family_with_children au
7
2026-04-22 via Nuitee
N
Nathan extended_group au
10
2026-04-21 via Nuitee
J
Jane family_with_children au
4
It was nice...
Pros:

The location was great, except for the road works that was happening in the area made it very noisy and slow to get around. The pool and BBQ area was very nice. Free car parking and parking spot was great!

Cons:

It was dirty, old and shabby inside the apartment. There was still sand in the shower, a lot of sand. There was mold in the shower, the shower head looked like it had never been cleaned or replaced. The couch, which is the first thing you see upon entering was stained and old looking. The kitchen cook top looked rusty and old. The internet was unreliable. The walls where stained and the blinds where stained and miss matched.

2026-04-21 via Nuitee
L
Lara family_with_children nz
6
Great location, and good value, but could use a tidy up.
Pros:

This property is a fantastic location between beach and restaurants.

Cons:

The apartment needs a deep clean and the property is looking tired in hallways, doors, and the pool. It also doesn't have any basics - not even soap, which I think you should advertise it as a bring everything.

2026-04-13 via Nuitee
H
Hanna couple au
10
2026-04-13 via Nuitee
P
Prasad couple au
1
Bad experience
Pros:

Nothing 😔 very upsetting

Cons:

Very upsetting apartment not as per standard at all very dirty
No one at reception had to wait and make call that no bothered to answer
I would recommend to think twice before making a booking

2026-04-12 via Nuitee
F
Fiona family_with_children au
6
Pros:

Great, convenient location. Easy check in and check out. Close to public transport.

Cons:

Needs a deep clean.

2026-04-08 via Nuitee
J
Jason family_with_children au
8
Great location close to beach and restaurants
Pros:

The location was perfect so close to the beach and restaurants.

Cons:

The property was generally clean but could do with a deep clean like vacuum under beds etc the hallways could also do with a clean (gecko droppings on windowsill)

2026-04-06 via Nuitee
J
Judith couple au
8
The staff were friendly and helpful and the location good.
Pros:

Location

Cons:

It was a bit shabby and not as clean as it could be and the tv didn’t work and wasn’t replaced for the first 4 nights of my 7 day stay.

2026-04-04 via Nuitee
K
Kim couple au
4
Nice location, but not up to sandard for a Gold Coast stay.
Pros:

The receptionist assisted with manageress to the carpark and apartment. There was Ni lift and 3 flights of stairs to get our luggage up, which for seniors was difficult.

Cons:

The apartment had no lift access, the building was old, the apartment smelled, the bed was small, there was no soap or other amenities in the bathroom, we had to remove all rubbish ourselves on demand there were dead cockcroaches inside the apartment, as well as dust and rodent poo on windowsills, especially in the stairwells. We were glad to leave after our one night stay.

2026-03-29 via Nuitee
C
Clare solo_traveller au
9
Comfortable and convenient
Pros:

Close enough to where I was working as a volunteer.
The range of food options just around the corner was awesome.
Property manager was friendly.

Cons:

No shampoo/conditioner provided.
Air con remote had no battery cover.
Shower gripped and couldn’t turn taps off any more.
There were minimal/no shelves in the bedroom to place/unpack bags.1 chair. A set of drawers and/or shelf inside the large built in wardrobe would have been useful.

2026-03-27 via Nuitee
K
Karliah family_with_children au
10
Will most definitely be back. Great value for money!
Pros:

Everything was fantastic but me and my kids favourite was most definitely the pool and spa. Everything was clean and tidy and really friendly staff. Close to shops and transport, beach and much more. Will definitely be back.

Cons:

Nothing to complain about.

2026-03-16 via Nuitee
J
jun extended_group au
9
2026-03-15 via Nuitee
T
Tara solo_traveller au
7
Cheap place to stash you gear and crash overnight that’s not a hostel.
Pros:

The location and price was good

Cons:

The property very old and run down and had not been generally cleaned for some time i.e. lots of dust and general carpet litter. The shower had a constant water drip and the shower head at the wall connector was loose and did not stay in place meaning it had to be held up when showering.

2026-03-03 via Nuitee
C
Caitlin couple gb
10
2026-02-26 via Nuitee
R
Russell family_with_children au
7
2026-02-26 via Nuitee
M
Mel family_with_children au
8
Pros:

Good value and room was amazing

Cons:

Stairs to appartments,no lifts,lol I'm getting old.

2026-02-13 via Nuitee