ibis Budget - Newcastle

Hotels
•
ibis Budget
6.2 (4564 reviews)
3-5 Thomas Street, Wallsend , Newcastle , AU
+61 2 4950 0244

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Central location
Affordable price
Cons:
Uncleanliness
Poor room quality

Categories

Cleanliness
3.6
Several mentions of uncleanliness including dirty pillows and mold.
Service
8.56
Customer service from front desk was excellent.
Location
8.1
Location is central to major roads & shops.
Room Quality
5.56
Rooms are described as small and dated.
Amenities
5.59
Limited amenities with complaints about the absence of a remote for TV.
Value for Money
7.05
Affordable pricing but overall unsatisfactory stay.
Food and Beverage
4.6
Breakfast had limited options, and no dairy-free alternatives.
Overall Experience
6.57
Mixed experiences with significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:09

Property Description

Convenient Location
Located just 450 meters from Wallsend Plaza and a short distance from central Newcastle, our hotel offers easy access to key attractions and amenities in the area.

Comfortable Accommodation
Our air-conditioned guest rooms are equipped with all the essentials for a relaxing stay, including a work desk, flat-screen TV, refrigerator, and tea/coffee making facilities. Enjoy the convenience of an en suite bathroom with a shower and vanity.

Convenient Amenities
Take advantage of our guest laundry, luggage storage facilities, and vending machines offering drinks and light snacks. Guests can also use our microwave for added convenience during their stay.

Book your stay at ibis Budget Hotel Newcastle now for a comfortable and convenient experience!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that breakfast is available during the following hours: Monday-Sunday 7:00 until 10:00 and 12:00 until 22:00. If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation. You must show a valid photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability, and additional charges may apply. Access code at the front door is your booking number without dots.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Location

Guest Reviews

6.2
Based on 4564 reviews
Cleanliness: 3.6
Service: 8.56
Location: 8.1
Room Quality: 5.56
Amenities: 5.59
Value for Money: 7.05
Food and Beverage: 4.6
Overall Experience: 6.57
G
Georgie • couple • au
1
Horrible place to stay wouldn’t stay there again
Pros:

Nothing

Check out

Cons:

Everything
There was snot on the walls

We paid for parking and there were no car parks

2026-10-18 • via Nuitee
B
Benjamin • couple • au
7
2026-10-17 • via Nuitee
R
Reiner • solo_traveller • de
8
Wegen des Preis-/Leistungsverhältnisses gerne wieder
Pros:

Lage, Preis/Leistungsverhältnis und Personal, Parkplatz zum akzeptablen Preis.

Cons:

Der Fensterflügel war verzogen, sodass es etwas zugig war. Wird aber umgehend in Ordnung gebracht.

2026-10-17 • via Nuitee
K
kaur • family_with_children • au
1
Pros:

I submitted for return because I didn't live there. When I went there, there was too cockroaches in the room and the room was very duty. In same day, I changed the room to another hotel. I am waiting for my return money

Cons:

Bad to bad experience and the staff is also dumb

2026-10-15 • via Nuitee
N
Nicole • couple • au
8
2026-10-15 • via Nuitee
A
Andrew • solo_traveller • au
4
Glad to be out of there in the morning
Pros:

Parking

Cons:

Most, a dingy room, poor pillows, very ordinary

2026-10-14 • via Nuitee
R
Rebecca • solo_traveller • au
5
Would not stay again
Pros:

Convienient

Cons:

Cockroaches and had to pay parking, people were smoking on my floor

2026-10-14 • via Nuitee
A
Andrea • family_with_children • au
1
Pros:

Nothing

Cons:

Rude staff, cockroaches in room, stepping up into bathroom, location bad.

2026-10-14 • via Nuitee
L
LYNDELL • family_with_children • au
8
2026-10-14 • via Nuitee
D
Dallas • solo_traveller • au
10
Erin was highly professional and helpful
Pros:

Value for money

Cons:

N/A

2026-10-14 • via Nuitee
R
Ray • solo_traveller • au
1
Crap
Pros:

Nothing

Cons:

Everything

2026-10-13 • via Nuitee
C
Christie • solo_traveller • au
2
Pros:

The location

Cons:

The rooms are aged and the bathroom is incredibly small

2026-10-13 • via Nuitee
L
Lachlan • solo_traveller • au
7
2026-10-12 • via Nuitee
J
James • couple • gb
8
Clean basic hotel ideal for an overnight stay on way to Sydney
Pros:

Staff were friendly, location good for our purposes

Cons:

A bit dated hotel, room a bit small

2026-10-11 • via Nuitee
A
Avard • solo_traveller • au
8
Pros:

Helpful staff

2026-10-11 • via Nuitee
R
Ramandeep • couple • au
6
2026-10-11 • via Nuitee
G
Gary • solo_traveller • au
5
Pros:

It was clean,very good price and bed was ok.

Cons:

There was a noise like a beating drum all night so sound sleep was impossible.

2026-10-11 • via Nuitee
M
Melissa • family_with_children • au
4
Was a bed
Pros:

Staff were friendly

Cons:

Cockroaches in rooms, very old and dusty
Traffic outside very loud.

2026-10-11 • via Nuitee
C
Cheri • couple • au
1
2026-10-11 • via Nuitee
N
Nathan • solo_traveller • au
9
Pros:

Everything was lovely

Cons:

Dirty bed sheets on the top bunk (yellow stains)

2026-10-11 • via Nuitee