ibis Budget - Newcastle

Hotels
ibis Budget
6.2 (4467 reviews)
3-5 Thomas Street, Wallsend , Newcastle , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Central location
Affordable price
Cons:
Uncleanliness
Poor room quality

Categories

Cleanliness
3.6
Several mentions of uncleanliness including dirty pillows and mold.
Service
8.56
Customer service from front desk was excellent.
Location
8.1
Location is central to major roads & shops.
Room Quality
5.56
Rooms are described as small and dated.
Amenities
5.59
Limited amenities with complaints about the absence of a remote for TV.
Value for Money
7.05
Affordable pricing but overall unsatisfactory stay.
Food and Beverage
4.6
Breakfast had limited options, and no dairy-free alternatives.
Overall Experience
6.57
Mixed experiences with significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:09

Property Description

Convenient Location
Located just 450 meters from Wallsend Plaza and a short distance from central Newcastle, our hotel offers easy access to key attractions and amenities in the area.

Comfortable Accommodation
Our air-conditioned guest rooms are equipped with all the essentials for a relaxing stay, including a work desk, flat-screen TV, refrigerator, and tea/coffee making facilities. Enjoy the convenience of an en suite bathroom with a shower and vanity.

Convenient Amenities
Take advantage of our guest laundry, luggage storage facilities, and vending machines offering drinks and light snacks. Guests can also use our microwave for added convenience during their stay.

Book your stay at ibis Budget Hotel Newcastle now for a comfortable and convenient experience!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that breakfast is available during the following hours: Monday-Sunday 7:00 until 10:00 and 12:00 until 22:00. If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation. You must show a valid photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability, and additional charges may apply. Access code at the front door is your booking number without dots.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.2
Based on 4467 reviews
Cleanliness: 3.6
Service: 8.56
Location: 8.1
Room Quality: 5.56
Amenities: 5.59
Value for Money: 7.05
Food and Beverage: 4.6
Overall Experience: 6.57
J
Johns family_with_children au
4
Adequate
Pros:

Price and location

Cons:

Pillows were ridiculous, one was gigantic and hard as a rock, the other was flat as a pancake

2026-07-11 via Nuitee
V
Vince couple au
10
A comfortable functional motel room.
Pros:

The location suited us really well. The car park had ample parking spaces and access was reasonably easy. The bed was really good and the staff were very friendly.

Cons:

Everything was fine. Room size was as expected for a budget motel but was still fine for a couple. Maybe a second stool would be good. They were stackable so a second one would be possible in the room

2026-07-11 via Nuitee
Z
zulong extended_group au
1
Cons:

早餐啥也没有还收费一个人头13 $ 只有牛奶跟面包然后空调嗡嗡响

2026-07-11 via Nuitee
E
Emily family_with_children au
2
Little sleep with a decent breakfast.
Pros:

Breakfast was good.
Glad to have booked a room at last minute

Cons:

Bed wasn’t made. Only one pillow for 3 people. Very very noisy. No acoustic seal between window in room and road.

2026-07-11 via Nuitee
S
Shaun couple au
3
Pros:

Staff were pleasant

2026-07-11 via Nuitee
C
Candace family_with_children au
9
2026-07-11 via Nuitee
P
Pauline couple au
7
2026-07-10 via Nuitee
P
Philip solo_traveller au
10
Pros:

Position

Cons:

That i had to get up early and go to work

2026-07-10 via Nuitee
I
Iqra couple au
1
2026-07-10 via Nuitee
P
Pallavi family_with_children au
1
Cons:

Dirty linen and cigarette smell
Not child friendly

2026-07-10 via Nuitee
J
Javed extended_group au
1
2026-07-09 via Nuitee
C
Callum couple au
5
Worth the price. Clean, pleasant
Cons:

The window in room 211 was broken - the room was clean and pleasant for the price. If I didn’t have to listen to road noise all night it would’ve been perfect

2026-07-09 via Nuitee
V
Vikram family_with_children au
9
2026-07-08 via Nuitee
D
Donna family_with_children au
10
Great value
Pros:

Very convenient and tidy

Cons:

Nothing

2026-07-08 via Nuitee
B
Barb solo_traveller au
8
Pros:

Comfy bed and value

Cons:

Bathroom and traffic

2026-07-08 via Nuitee
G
Gary solo_traveller au
6
2026-07-06 via Nuitee
T
Teressa family_with_children au
8
Good for cheap stay
Pros:

Cheap, convenient location for football

Cons:

Traffic noise

2026-07-06 via Nuitee
R
Richard solo_traveller au
7
Simple but enough for an overnight stay.
Pros:

A simple room with shower and toilet pod. More than comfortable for my overnight stay with fridge and tea/coffee facilities.

Cons:

No natural light window, instead a solid window door that opens just enough to let in air.

2026-07-06 via Nuitee
M
Michael solo_traveller au
7
2026-07-06 via Nuitee
T
Tony solo_traveller au
6
Pros:

Convenient location for Wallsend, good price.

Cons:

Attempt to impose a parking charge for use of carpark.

2026-07-05 via Nuitee