ibis Budget - Newcastle

Hotels
ibis Budget
6.2 (4541 reviews)
3-5 Thomas Street, Wallsend , Newcastle , au

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Central location
Affordable price
Cons:
Uncleanliness
Poor room quality

Categories

Cleanliness
3.6
Several mentions of uncleanliness including dirty pillows and mold.
Service
8.56
Customer service from front desk was excellent.
Location
8.1
Location is central to major roads & shops.
Room Quality
5.56
Rooms are described as small and dated.
Amenities
5.59
Limited amenities with complaints about the absence of a remote for TV.
Value for Money
7.05
Affordable pricing but overall unsatisfactory stay.
Food and Beverage
4.6
Breakfast had limited options, and no dairy-free alternatives.
Overall Experience
6.57
Mixed experiences with significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:09

Property Description

Convenient Location
Located just 450 meters from Wallsend Plaza and a short distance from central Newcastle, our hotel offers easy access to key attractions and amenities in the area.

Comfortable Accommodation
Our air-conditioned guest rooms are equipped with all the essentials for a relaxing stay, including a work desk, flat-screen TV, refrigerator, and tea/coffee making facilities. Enjoy the convenience of an en suite bathroom with a shower and vanity.

Convenient Amenities
Take advantage of our guest laundry, luggage storage facilities, and vending machines offering drinks and light snacks. Guests can also use our microwave for added convenience during their stay.

Book your stay at ibis Budget Hotel Newcastle now for a comfortable and convenient experience!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that breakfast is available during the following hours: Monday-Sunday 7:00 until 10:00 and 12:00 until 22:00. If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation. You must show a valid photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability, and additional charges may apply. Access code at the front door is your booking number without dots.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Location

Guest Reviews

6.2
Based on 4541 reviews
Cleanliness: 3.6
Service: 8.56
Location: 8.1
Room Quality: 5.56
Amenities: 5.59
Value for Money: 7.05
Food and Beverage: 4.6
Overall Experience: 6.57
L
LYNDELL family_with_children au
8
Pros:

Location Price

2026-08-22 via Nuitee
M
Maria family_with_children au
9
It served my needs . Would be great to also have pet friendly rooms 3
2026-08-21 via Nuitee
T
Thomas solo_traveller au
5
2026-08-21 via Nuitee
A
Amanda couple au
5
2026-08-21 via Nuitee
G
Gordon couple au
9
2026-08-21 via Nuitee
G
GREG solo_traveller au
7
Good and reasonably priced if you need to stay in West Newcastle
Pros:

The location is great if visiting or needing to stay in that part of Newcastle, close to M1 Freeway entrance and plenty of off street parking. The Room was comfortable for an overnight stay.

Cons:

The IBIS is showing its age and certainly hasn’t been upgraded for some time. The reception area and breakfast area is small and unwelcoming. For the size of the accommodation I was expecting something larger.

2026-08-20 via Nuitee
R
Ratcliffe solo_traveller au
3
2026-08-18 via Nuitee
K
Kaye family_with_children au
8
Great location for my needs
Pros:

Central location
Friendly staff

Cons:

No shower curtain in the bathroom

2026-08-17 via Nuitee
L
Lina solo_traveller au
8
Recomended.
Pros:

Everything was very good. The room was comfortable and clean, and I had a pleasant stay. I would be happy to stay here again.

Cons:

The bathroom could use a little more attention, especially the shower. There was some mould in the grout lines between the tiles. I would recommend cleaning these areas regularly to prevent the mould from building up.

2026-08-17 via Nuitee
R
Reid couple au
6
2026-08-16 via Nuitee
S
Sérgio family_with_children pt
3
2026-08-15 via Nuitee
T
trey couple au
1
absolutely terrible
Pros:

it had parking i guess

Cons:

it was dirty, there was mold and hair in the shower, the bed was impossible to sleep in and the tv remote didn’t work properly it just turned the tv on but nothing else

2026-08-15 via Nuitee
D
Dexter couple nz
5
2026-08-15 via Nuitee
M
mega family_with_children au
5
Honestly this felt like the hospital room I gave birth in, if anything worse. Bed was good though.
Pros:

The bed was surprisingly comfortable, sheets were lovely.

Cons:

We did pay $98 for one night and before anyone says ‘oh but that’s cheap’ and ‘you get what you pay for’ it wouldn’t break the bank to decorate the place a bit. Also I have stayed in cubicle hostels for 100euro that were a lot nicer. Pictures obviously much nicer than the stay.

The actual room is a cube with literal cube toilet/shower combo.

My partner and I both said at the same time it was exactly like we were in the public hospital room I gave birth in but worse because you couldn’t even dim the lighting.

2026-08-15 via Nuitee
A
Arron solo_traveller au
1
2026-08-14 via Nuitee
S
Sylvia solo_traveller au
8
Quite small room but fine
Pros:

Very tidy!

Cons:

Small rooms

2026-08-14 via Nuitee
L
Lee couple au
8
2026-08-13 via Nuitee
M
Mckay solo_traveller au
1
2026-08-13 via Nuitee
S
Stuart couple au
8
Not bad
Pros:

Overall Experience

Cons:

Carpet was Very Dusty

2026-08-11 via Nuitee
V
Vividha solo_traveller au
6
2026-08-11 via Nuitee