ibis Budget - Newcastle

Hotels
ibis Budget
6.2 (4350 reviews)
3-5 Thomas Street, Wallsend , Newcastle , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Central location
Affordable price
Cons:
Uncleanliness
Poor room quality

Categories

Cleanliness
3.6
Several mentions of uncleanliness including dirty pillows and mold.
Service
8.56
Customer service from front desk was excellent.
Location
8.1
Location is central to major roads & shops.
Room Quality
5.56
Rooms are described as small and dated.
Amenities
5.59
Limited amenities with complaints about the absence of a remote for TV.
Value for Money
7.05
Affordable pricing but overall unsatisfactory stay.
Food and Beverage
4.6
Breakfast had limited options, and no dairy-free alternatives.
Overall Experience
6.57
Mixed experiences with significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:09

Property Description

Convenient Location
Located just 450 meters from Wallsend Plaza and a short distance from central Newcastle, our hotel offers easy access to key attractions and amenities in the area.

Comfortable Accommodation
Our air-conditioned guest rooms are equipped with all the essentials for a relaxing stay, including a work desk, flat-screen TV, refrigerator, and tea/coffee making facilities. Enjoy the convenience of an en suite bathroom with a shower and vanity.

Convenient Amenities
Take advantage of our guest laundry, luggage storage facilities, and vending machines offering drinks and light snacks. Guests can also use our microwave for added convenience during their stay.

Book your stay at ibis Budget Hotel Newcastle now for a comfortable and convenient experience!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that breakfast is available during the following hours: Monday-Sunday 7:00 until 10:00 and 12:00 until 22:00. If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation. You must show a valid photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability, and additional charges may apply. Access code at the front door is your booking number without dots.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.2
Based on 4350 reviews
Cleanliness: 3.6
Service: 8.56
Location: 8.1
Room Quality: 5.56
Amenities: 5.59
Value for Money: 7.05
Food and Beverage: 4.6
Overall Experience: 6.57
R
Richie couple au
5
Ok for overnight stay.
Pros:

Breakfast was excellent continental breakfast.

Cons:

Very cramped. Lack of hanging space. Hand towel for wash basin in bedroom.

2026-06-13 via Nuitee
Y
Yogendra couple au
5
2026-06-12 via Nuitee
T
Trevor extended_group au
1
Well I wood never stay at that motel ever again and I wood not recommend any to stay there .
Pros:

Not a thing The room that was given to me for my driver was too small there was no room to put the bag down so it had to be unpack on the beed and then put on the floor and it maid it hard to get around the room. And now to the bathroom it had a step up at least 300 high to get into it the shower was that small you cod not get a good wash down and then when you got out of the shower you were in the toilet wear there was very little room to move and to dry your self off it was ezy to get out of the bathroom and then still being wet you hade to watch your step as the floor was slippery so you stepped down

Cons:

The room on the photos wear not from that room that was on the web site it shows more room then wot was there . And the room had cobwebs on the walls and stealing’s and it even look like it had mold on the stealing’s to as there was black markers all over

2026-06-11 via Nuitee
M
Marc-Austin solo_traveller au
8
2026-06-11 via Nuitee
T
Tammy solo_traveller au
5
Will never do it again
Pros:

Easy to find

Cons:

I booked room staff member wasn’t happy about it because she was asleep, and tried to get out of it by saying I booked late but it was before they were supposed to be closed. Also didn’t sleep much because you could hear everything in next room was like walls were paper thin.

2026-06-10 via Nuitee
A
Anil solo_traveller in
2
2026-06-10 via Nuitee
S
Shane solo_traveller au
5
2026-06-10 via Nuitee
C
Caitlin couple au
5
2026-06-09 via Nuitee
K
Karen couple au
3
Very disappointed, actually thought I had booked in Hunter St.
Pros:

There was a bed. A bathroom sort of. The was an a/c.

Cons:

THE NOISE OF THE TRAFFIC. The bathroom setup.

2026-06-08 via Nuitee
R
Redman solo_traveller au
1
2026-06-08 via Nuitee
K
kim couple au
5
Very cold room due to air conditioner not working at all even though staff gave us 3 remotes to try, would have liked so
Pros:

I liked the price and location

Cons:

I didn’t like the fact that the air conditioner didn’t work even though staff gave us 3 different remotes to try. And I didn’t like being so cold

2026-06-08 via Nuitee
S
Seamus solo_traveller au
10
2026-06-08 via Nuitee
H
Helen solo_traveller au
7
2026-06-07 via Nuitee
U
Ukeme couple au
1
0-100
Pros:

That was my worst experience ever

Sink in the room, no wallrobe, toilet is so small like that on plane

I have never been disappointed like I was last two nights at ibis budget 0-100

Cons:

Every thing is wrong with the place

2026-06-07 via Nuitee
B
belinda couple au
1
Who needs a blanket in a room that is feeezing!
Pros:

Leaving was the best part

Cons:

It felt like a crack house. Also had No blanket. Freezing room. Aircon didn’t work. Shower and toilet was like something from a porta potty. It was also about a foot higher than the room and became a slip hazard after a shower. I’ve stayed in dodgy places in LA, but at least they had Hollywood to go look at. This place was just creepy.
The skirting on the walls is rubber and was mouldy where the glue had come off. No sink in the bathroom. No hand towel.
I know it’s budget, but yikes!

2026-06-07 via Nuitee
A
Anibal solo_traveller au
10
2026-06-07 via Nuitee
solo_traveller au
7
2026-06-06 via Nuitee
T
Taylor solo_traveller au
8
2026-06-06 via Nuitee
S
Stuart solo_traveller au
9
Good value. We will be back.
Pros:

All facilities were great. Before we arrived at the site, we were provided with a phone number to call if we needed to contact the hotel. This number was incorrect. The number is not connected. Just as well it wasn't an emergency.

2026-06-06 via Nuitee
J
Jennifer couple au
5
2026-06-06 via Nuitee