ibis Budget - Newcastle

Hotels
ibis Budget
6.2 (4217 reviews)
3-5 Thomas Street, Wallsend , Newcastle , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Central location
Affordable price
Cons:
Uncleanliness
Poor room quality

Categories

Cleanliness
3.6
Several mentions of uncleanliness including dirty pillows and mold.
Service
8.56
Customer service from front desk was excellent.
Location
8.1
Location is central to major roads & shops.
Room Quality
5.56
Rooms are described as small and dated.
Amenities
5.59
Limited amenities with complaints about the absence of a remote for TV.
Value for Money
7.05
Affordable pricing but overall unsatisfactory stay.
Food and Beverage
4.6
Breakfast had limited options, and no dairy-free alternatives.
Overall Experience
6.57
Mixed experiences with significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:09

Property Description

Convenient Location
Located just 450 meters from Wallsend Plaza and a short distance from central Newcastle, our hotel offers easy access to key attractions and amenities in the area.

Comfortable Accommodation
Our air-conditioned guest rooms are equipped with all the essentials for a relaxing stay, including a work desk, flat-screen TV, refrigerator, and tea/coffee making facilities. Enjoy the convenience of an en suite bathroom with a shower and vanity.

Convenient Amenities
Take advantage of our guest laundry, luggage storage facilities, and vending machines offering drinks and light snacks. Guests can also use our microwave for added convenience during their stay.

Book your stay at ibis Budget Hotel Newcastle now for a comfortable and convenient experience!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that breakfast is available during the following hours: Monday-Sunday 7:00 until 10:00 and 12:00 until 22:00. If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation. You must show a valid photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability, and additional charges may apply. Access code at the front door is your booking number without dots.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.2
Based on 4217 reviews
Cleanliness: 3.6
Service: 8.56
Location: 8.1
Room Quality: 5.56
Amenities: 5.59
Value for Money: 7.05
Food and Beverage: 4.6
Overall Experience: 6.57
P
Parcemio solo_traveller au
8
Pros:

Location nearby to the venue of my sport

Cons:

Nothing

2026-04-11 via Nuitee
C
Changlin solo_traveller au
8
体验非常不错 性价比很高
2026-04-10 via Nuitee
R
Robert couple au
9
Comfortable budget accomo
Pros:

Ease of check in, friendly staff

Cons:

Becoming a bit outdated

2026-04-09 via Nuitee
V
Valeria couple au
3
Pros:

Cheap and what we needed for the one night stay.

Cons:

Bathroom was small and no bin in the bathroom. No bin in the entire room actually. No fly screen on window so bugs came in when we opened it for fresh air.

2026-04-09 via Nuitee
M
Mark solo_traveller au
5
2026-04-09 via Nuitee
A
Ashveen couple au
1
NEVER BOOK THIS PLACE AGAIN
Pros:

Nothing except for Nara helping us get our refund back ..! But nothing happened . Did not receive any refund back

Cons:

Only one staff on our early checkout Nara was helpful …! Rest of the staff we requested none of them was helpful full at all . No toilet paper , no house keeping , we kept requesting and no one listen . The desk was unattended and had to wait for staff to come back . One evening when we requested to give us new towels and toilet paper and staff said they will provide us but she lock up and left NO ONE CAME this place is a joke

2026-04-08 via Nuitee
M
MARSHA HAZLI extended_group au
5
2026-04-07 via Nuitee
C
Cindy couple au
1
2026-04-07 via Nuitee
A
Anita couple au
8
Good for a budget, basic quick stop.
Pros:

Suited our purpose for a quick stop. On a busy main road. Basic as advertised and expected for an Ibis budget. Staff were friendly and helpful, providing cutlery for our Uber Eats delivery. Parking was $5 a night, not $10 as on Booking.com information.

Cons:

Bathroom could be a bit cleaner.

2026-04-07 via Nuitee
J
Jessica couple au
1
Pros:

Walked in to a bed unmade.
Called up and the staff were lovely to deal with though

2026-04-07 via Nuitee
J
Jaime Alejandro couple au
10
2026-04-06 via Nuitee
A
Amanda family_with_children au
10
Good value and friendly staff
Pros:

Stayed here a few times always a good rest and quiet with a nice breakfast on checkout.

2026-04-06 via Nuitee
C
CJ family_with_children au
5
Pocket friendly.
Pros:

Pocket friendly during peak holiday season. Located on the main road and plenty of parking spots available.

Cons:

The hygiene standards. One room had heavy mould on the top of the bunk bed, so we did get it changed. But the other room's wash basin's drainage was blocked and the hotel didn't have any quick fix for this.

2026-04-06 via Nuitee
R
Reece couple au
1
NOT ACTUALLY IN NEWCASTLE!
Pros:

There is a Ibis that is actually in Newcastle, unfortunately this is not it. The name is misleading.

Cons:

We stayed as we had booked it accident thinking it was in Newcastle. Turns out it’s a fairly dirty hotel to be honest, it’s probably suitable for workers that need cheap accommodation near Wallsend but that’s about it.

2026-04-06 via Nuitee
R
Ron-Sparta family_with_children au
6
2026-04-06 via Nuitee
T
Tara solo_traveller au
8
2026-04-06 via Nuitee
J
Jacqueline solo_traveller au
1
Mould
Pros:

Tea n coffee

Cons:

my room was not clean and my pillowcase had MOULD on it ..

Im asking for a refund

2026-04-05 via Nuitee
P
Pankhurst couple au
10
2026-04-05 via Nuitee
N
Nashat couple au
10
2026-04-03 via Nuitee
N
Nashat solo_traveller au
10
2026-04-02 via Nuitee