The Village Holiday Apartments at Burleigh

Hotels
Independent
9.2 (383 reviews)
4 Park Avenue, Burleigh Heads, Queensland, 4220 , Burleigh Heads , AU

Facilities

Front entrance ramp
Express check-out
Free WiFi
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Fence around pool
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious rooms
Cons:
Cleanliness issues
Inadequate amenities

Categories

Cleanliness
8.46
Several mentions of issues with cleanliness and maintenance, such as mould in bathrooms and poor condition of linens.
Service
9.93
Reception staff were frequently mentioned as helpful and friendly.
Location
10
Consistently praised for its excellent location near shops, beaches, and public transport.
Room Quality
8.97
Spacious apartments noted, although some issues with maintenance and linen quality.
Amenities
7.92
Basic amenities often reported as lacking or inadequate.
Value for Money
9.45
Overall value perceived as fair, but some expected more for the price paid.
Food and Beverage
8.91
No specific comments on food and beverage; defaults to average quality.
Overall Experience
9.96
Overall enjoyment emphasized, despite some individual issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:10

Property Description

Recreational Opportunities:
Indulge in the outdoor pool and spa tub for a relaxing experience.

Dining Options:
Savor a meal at the restaurant or grab snacks at the cafe. Don't miss the daily cooked-to-order breakfasts.

Convenient Amenities:
Benefit from complimentary Wi-Fi, express check-out, and luggage storage. Free self-parking is available on-site.

Book now for a delightful stay at The Village at Burleigh Heads, located conveniently near Burleigh Beach and Burleigh Head National Park.

Important information:

  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Parking

    Parking height restrictions apply

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9.2
Based on 383 reviews
Cleanliness: 8.46
Service: 9.93
Location: 10
Room Quality: 8.97
Amenities: 7.92
Value for Money: 9.45
Food and Beverage: 8.91
Overall Experience: 9.96
T
Tanya family_with_children au
8
Relaxed atmosphere but still so close to restaurants, beach & walking trails!
Pros:

Location & relaxed feel.

Cons:

Apartment kitchen could have been better equipped.

2026-07-11 via Nuitee
C
Catherine family_with_children au
8
Great stay
Pros:

Close

Cons:

Bed

2026-07-10 via Nuitee
T
Tara family_with_children au
5
Over all, once I cleaned the blankets and disguised the smell our stay was great! I guess you pay for location but it do
Pros:

The location of the property is great! Close to amazing restaurants and the beach is across the road.

Cons:

The property needs a proper deep clean when people leave. Our blankets hadn’t been washed, very dirty and smelly. Couch was very smelly and the carpet just needs to be removed. I had to buy a candle to cover up a not nice smell from the moment we arrived. Also this apartment has no lift, I missed this when booking so be prepared to carry your stuff up stairs.

2026-07-10 via Nuitee
R
Rick family_with_children au
8
Lovely place and excellent location
Pros:

Location

Cons:

Its aging

2026-07-07 via Nuitee
N
Nick family_with_children au
8
2026-07-06 via Nuitee
S
Sharyn family_with_children au
5
Ok but we had to mainly stay out of the apartment.
Pros:

Location and space in the apartment

Cons:

The smell. Literally was hideous in the stairwell and in the apartment when we first got there -
Some kind of strong cooking. We aired the apartment but when tried to use the heater, the smell also was in the heater. It was awful.

2026-06-14 via Nuitee
A
Angie couple au
9
Very good
Pros:

Size convenience

Cons:

All the stairs to get our luggage from the car park to the room

2026-06-11 via Nuitee
H
Harrison extended_group au
10
Pros:

Easy access, great location

2026-06-02 via Nuitee
R
Rodrigo solo_traveller au
8
Pros:

Location is great

2026-05-18 via Nuitee
A
Alison couple gb
8
Pros:

Location and facilities

Cons:

It was tired and needed a deep clean

2026-05-17 via Nuitee
G
Gavin family_with_children au
10
Pros:

The room and pool area

Cons:

walking the stairs

2026-05-11 via Nuitee
A
Alexy solo_traveller fr
9
2026-05-01 via Nuitee
B
Brent solo_traveller nz
5
Poor cleanliness but great location.
Pros:

We enjoyed the location. It was in a great position to walk to the beach, shops, and eating places. The pool and spa were very good.

Cons:

We had two units, and both were very dirty on arrival. Everything was very sticky. There were marks on the cupboards, walls, and blinds. We found various items under the furniture. The oven had a dirty roasting dish with melted plastic in it. The toilets were disgusting.
We raised these issues with the management, and they were very indifferent.

2026-04-27 via Nuitee
J
Jude couple au
7
Too many stairs for me
Pros:

I found the stairs a problem as I had a sore leg. It was hard for me to walk up and down the stairs with a heavy suitcase

Cons:

I found the stairs a problem

2026-04-24 via Nuitee
A
Alicia family_with_children au
10
2026-03-13 via Nuitee
K
Kylie family_with_children au
10
Pros:

Location

2026-03-08 via Nuitee
B
BRONWYN solo_traveller au
6
Adequate
Pros:

Location

Cons:

No light or fan in second bedroom
The apartment was very dusty

2026-03-02 via Nuitee
L
Leonie extended_group au
8
It was great and we would sta again.
Pros:

The apartment was spacious and in a great location. Pool was fabulous.

Cons:

There were some basics missing from the kitchen. It would be great to upgrade the crockery, glasses and mugs as we found there was not a basic dinner set. Great serving platters though.

2026-01-28 via Nuitee
S
Sonia family_with_children au
8
Great stay, friendly staff
Pros:

Great location

Cons:

The spa doesn’t work, even when you do the emergency button fix!

2026-01-25 via Nuitee
L
Leonie solo_traveller au
8
Top location
Pros:

The gardens & pool. Great location.

Cons:

Comfortable, but hardly luxury accommodation.

2026-01-19 via Nuitee