The Village Holiday Apartments at Burleigh

Hotels
Independent
9.2 (376 reviews)
4 Park Avenue, Burleigh Heads, Queensland, 4220 , Burleigh Heads , AU

Facilities

Front entrance ramp
Express check-out
Free WiFi
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Fence around pool
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious rooms
Cons:
Cleanliness issues
Inadequate amenities

Categories

Cleanliness
8.46
Several mentions of issues with cleanliness and maintenance, such as mould in bathrooms and poor condition of linens.
Service
9.93
Reception staff were frequently mentioned as helpful and friendly.
Location
10
Consistently praised for its excellent location near shops, beaches, and public transport.
Room Quality
8.97
Spacious apartments noted, although some issues with maintenance and linen quality.
Amenities
7.92
Basic amenities often reported as lacking or inadequate.
Value for Money
9.45
Overall value perceived as fair, but some expected more for the price paid.
Food and Beverage
8.91
No specific comments on food and beverage; defaults to average quality.
Overall Experience
9.96
Overall enjoyment emphasized, despite some individual issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:10

Property Description

Recreational Opportunities:
Indulge in the outdoor pool and spa tub for a relaxing experience.

Dining Options:
Savor a meal at the restaurant or grab snacks at the cafe. Don't miss the daily cooked-to-order breakfasts.

Convenient Amenities:
Benefit from complimentary Wi-Fi, express check-out, and luggage storage. Free self-parking is available on-site.

Book now for a delightful stay at The Village at Burleigh Heads, located conveniently near Burleigh Beach and Burleigh Head National Park.

Important information:

  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Parking

    Parking height restrictions apply

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9.2
Based on 376 reviews
Cleanliness: 8.46
Service: 9.93
Location: 10
Room Quality: 8.97
Amenities: 7.92
Value for Money: 9.45
Food and Beverage: 8.91
Overall Experience: 9.96
L
Leonie extended_group au
8
It was great and we would sta again.
Pros:

The apartment was spacious and in a great location. Pool was fabulous.

Cons:

There were some basics missing from the kitchen. It would be great to upgrade the crockery, glasses and mugs as we found there was not a basic dinner set. Great serving platters though.

2026-01-28 via Nuitee
S
Sonia family_with_children au
8
Great stay, friendly staff
Pros:

Great location

Cons:

The spa doesn’t work, even when you do the emergency button fix!

2026-01-25 via Nuitee
P
Peter couple au
9
Loved the location and would book at this complex again
Pros:

Excellent location

Cons:

Felt the unit was clean but probably needed a really good clean example the couch’s and the glass shower door

2026-01-19 via Nuitee
L
Leonie solo_traveller au
8
Top location
Pros:

The gardens & pool. Great location.

Cons:

Comfortable, but hardly luxury accommodation.

2026-01-19 via Nuitee
J
James extended_group au
2
Very disappointing. Expected much better for the price.
Pros:

Nice pool. Staff were good. Decent location.

Cons:

Were told we'd get a queen bed and two single beds, got two queens, had to separate and re-make.
Poor extras. No soap, no sugar, no milk. Only two blankets for three guests. Not clean at all. Wall phone in a very inconvenient location. Dirty room fans.

2026-01-19 via Nuitee
D
Danielle extended_group au
7
Awesome location, great communication, spa needs attention, cleanliness in unit could improve.
Pros:

Absolutely love the location. We have been staying here for over 15 years. Walk to everything, especially James Street, restaurants and most importantly the beach. Burleigh Hill is super close. The complex itself is lovely and clean. It's quiet and intimate. Pool was a great temperature. Check in and check out was easy. Love the location!

Cons:

Unit was not clean, lounge was filthy. Old toys under tv unit, an old soccer ball lodged under the lounge. I found when sweeping the floor as it was so dirty and sandy. Beds were not great, even splotches of something that looked like blood on the main bedroom sheets, pillows were extremely old with no stuffing. Spa is lovely and warm but it does not work. Has not worked for the past few visits we've had there. It is just a hot pool..

2026-01-13 via Nuitee
J
Janet extended_group au
10
We would stay again. Great location 😀
Pros:

Close to the shops and beach, excellent location 😀

Cons:

We would have liked some extra towels.

2026-01-12 via Nuitee
S
Sandra extended_group au
9
2026-01-07 via Nuitee
E
Elizabeth family_with_children au
8
Pros:

Great location and super large, spacious apartment with good amenities

Cons:

The bathrooms smelt musty and there was mould all around the shower heads and the internal corners of the shower

2026-01-03 via Nuitee
L
Laura family_with_children au
10
Pros:

Reception staff were really helpful. Spacious apartment. Everything functioning well. Super convenient location.

Cons:

Some dishes were quite dirty, but there was a dishwasher so wasn't much of an issue.

2025-12-26 via Nuitee
T
Thea family_with_children au
8
2025-12-22 via Nuitee
S
Savage extended_group au
5
Pros:

Location and pool was perfect

Cons:

Aircon was broken so was quite hot in the apartment

2025-12-20 via Nuitee
A
Annette extended_group au
9
2025-12-13 via Nuitee
C
Coralie extended_group au
10
Excellent location, super friendly permanent residents on site, close to everything so you can spend your time actually
Pros:

The property is in the best location as far as shops, the supermarket, buses, the beach etc goes.

Cons:

Just a super minor thing was noticing the dust/mould in the bathroom fan vents but that is very common on the Gold Coast overall.

2025-12-13 via Nuitee
E
Emma extended_group gb
8
Perfect location for eploring the GC
Pros:

Great location! Apartment was large and spacious with plenty of storage. Pool was clean and perfect for chilling

2025-12-05 via Nuitee
A
Alan couple au
8
2025-11-18 via Nuitee
R
Rebecca family_with_children au
9
Pros:

Location was great. Facilities were all we needed. Rooms were great size and family areas spacious. Very short stroll to the beach and shops across the road including a metro woolworths. Very convenient and lovely area.

Cons:

There was skid marks in the toilet bowl on arrival

2025-11-17 via Nuitee
L
Lindsey family_with_children au
7
Love this great accom in the heart of Burleigh.
Pros:

Amazing location! Would absolutely stay again.

Cons:

Carpet needs replacing and bathrooms could do with a deep clean

2025-11-07 via Nuitee
P
pauline family_with_children au
7
Pros:

Convenient

Cons:

Not enough supplies for long stays

2025-11-04 via Nuitee
K
Katrina extended_group au
9
2025-10-26 via Nuitee