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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Breakfast in the room
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Valet parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Shuttle service (additional charge)
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Lockers
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Toilet with grab rails
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Kid-friendly buffet
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Baby safety gates
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Lower bathroom sink
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Higher level toilet
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Outdoor furniture
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Wine/champagne
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Airport drop off
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Convenient Location and Modern Amenities
Located in the heart of Pouso Alegre, Fenix Hotel offers air-conditioned rooms with free Wi-Fi and a delicious buffet breakfast. The rooms are equipped with modern bathrooms and essential amenities like cable TV and minibar.
Close Proximity to Key Locations
With the town's bus station just 800 meters away, and the University of Sapucaí Valley and Pouso Alegre Airport within a few kilometers, our hotel is the perfect choice for both business and leisure travelers.
Parking and Accessibility
Don't worry about parking as we offer convenient parking facilities for our guests. Stay connected with our free Wi-Fi and explore the city with ease from our centrally located hotel.
Book your stay at Fenix Hotel Pouso Alegre now for a comfortable and hassle-free experience!
Guests that books 4 or more rooms will have the nonrefundable policy applied. The property will use the card provided to guarantee the reservation to charge the total price of the reservation in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Public parking is possible on site (reservation is not needed) and costs BRL 5 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
People no matter the age stay for R$ 60 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Cama 🛏️
Café da manhã e o atendimento na recepção muito bom.
O que pode ser melhorado é o colchão de espuma que é muito mole e deixa um pouco a desejar durante a noite.
Atendimento bom, boa estrutura e bom café da manhã.
Banheiro muito sujo, em muitos lugares não devem ser lavado há meses.
Ambiente limpo, agradável e confortável.
Muito boa acomodação, café da manhã também
Talvez o chuveiro possa melhorar
Café da manhã um dos melhores
Quarto amplo
Chuveiro poderia melhorar
Excelente localização
Limpeza do banheiro
café da manhã e o estacionamento
a cama apresentava sugeira de hóspedes anteriores. havia cabelo na cama de outros hóspedes
só havia uma única toalha de banho para o casal
janela do quarto não fechava bem, não isolava o frio que fazia a noite
colchão não acomodava bem
quarto com arquitetura bem antiga
A localização e a limpeza realmente são diferenciais.
Estacionamento separado do hotel, sem vigia, segurança e controle de acesso.
Café da manhã com sucos artificiais.
Colchão de molas muito velho, já tinha um buraco no meio, passei duas noites no hotel e ganhei uma tremenda dor nas costas.
Da atenção da profissional Cacau, pelo entendimento da minha situação. Do quarto, café da manhã, estrutura e localização.
Do cheiro de tinta que estavam pintando algumas áreas. Mas, faz parte, foi só uma coincidência com a minha estadia. Tudo certo.
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