Kosa Hotel & Shopping Mall

Hotels
Independent
8.2 (114 reviews)
250-252 Srichan Road, Naimuang, Khon Kaen, Khon Kaen, 40000 , Khon Kaen , TH

Facilities

Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Designated smoking area
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent amenities
Cons:
Dated rooms
Cleanliness concerns
Maintenance issues

Categories

Cleanliness
7.05
Some mentions of cleanliness, but negative experiences with musty smells and maintenance issues.
Service
9.05
Staff is described as friendly and accommodating, consistently praised across multiple reviews.
Location
9.05
Hotel is well-located near attractions, markets, and nightlife.
Room Quality
7.55
Some rooms are dated and reports of maintenance issues affect the overall quality perception.
Amenities
8.05
Pool and breakfast options are well-received, though some areas could improve.
Value for Money
8.05
Overall good value considering location and service.
Food and Beverage
8.55
Breakfast buffet is plentiful and well-rated by guests.
Overall Experience
8.25
A generally positive stay with room for improvement in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:39

Property Description

Recreational Amenities
Enjoy our outdoor pool, sauna, and fitness center for the ultimate relaxation during your stay.

Dining Options
Satisfy your cravings at Kosa Coffee Shop or order in with our convenient room service. Don't miss out on our daily buffet breakfasts.

Convenience and Comfort
Stay connected with complimentary Wi-Fi, take advantage of our business center, and unwind knowing our 24-hour front desk is always there for you.

Centrally located in Khon Kaen, near key attractions such as Central Plaza Khon Kaen and Khon Kaen University, the Kosa Hotel & Shopping Mall offers upscale accommodations for a memorable stay. Book now to experience the perfect blend of luxury and comfort!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KKC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 114 reviews
Cleanliness: 7.05
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.25
G
Graham
6
Pros:

For £40 a night B&B 2 people you can't really complain. Hotel showing its age, everywhere and the plumbing needs a refit. Breakfast OK, if you like Thai food, english sausages and ham out of a tin!!

2025-10-09 via Nuitee
P
Phillip
8
An Excellent Choice
Pros:

The hotel was undergoing renovation and still was an excellent choice. It has a professional staff; clean, spacious rooms, and is situated near major attractions within the city.

2025-10-08 via Nuitee
P
Philip partner
10
Pros:

First time at Kosa and me and my partner lived it. Right in the middle of everything from Ton Tan market, central Plaza, Fairy shopping and loads of clubs and bars. Pool decent and quiet. Staff friendly and accommodating. Buffet breakfast plentiful.

Black out curtains would be a bonus.

Thank you

2025-09-29 via Nuitee
R
ranald
6
Pros:

Kosa is a nice hotel I stay there often. This time I was put in an older room and the toilet was difficult to flush.

2025-09-19 via Nuitee
M
Matthew
10
Pros:

Nice

2025-09-16 via Nuitee
S
Stacy partner
10
Pros:

Very quiet, very clean and everyone very friendly.

2025-08-26 via Nuitee
H
Harbhajan Singh
10
Pros:

Very nice hotel in Khon Kaen, good size room and large selection of food at breakfast buffet. This is my second time I have stayed at this hotel and will stay here again when I visit Khon Kaen. The hotel is nicely located in the city centre and is about a 10 minute walk from a big shopping mall and food court. The hotel staff were always helpfull and pleasant.

2025-08-18 via Nuitee
D
david
10
10 out of 10
Pros:

great location, dated but so am I. everything perfect

2025-08-13 via Nuitee
A
Alexander
10
Pros:

The staff are the most friendly and helping. Anything you need help with, they will do it. Super friendly staff. Clean rooms. True authentic Thailand.

2025-07-31 via Nuitee
A
Andrew
6
Pros:

Sorry to say, DATED. Faint musty smell from AC. COLD shower only a trickle of hot water. Door handle fell off bathroom door. Gross "View" moldy building walls and rooftops. Parking is across the street in a parking garage. Staff is friendly. Pool was clean and decent. Heavy, perfumed citronella? smell in lobby.

2025-07-28 via Nuitee
A
Abdalah
10
Good
Pros:

Very Nice hotel!!

2025-06-30 via Nuitee
C
Clayton
10
Pros:

My Joey
Was very hospitable I had a long journey it's was a public holiday the Kosa catered to my every need
Will only stay @ Kosa Khon Kaen

2025-05-22 via Nuitee
C
Clayton friends
10
Pros:

This hotel Is located perfectly for all types activities day or night
Staff are amazing willing and helpful..
My stay 10 out of 10

2025-05-12 via Nuitee
L
LEOPOLD
6
Room For Improvement
Pros:

There were pluses and minuses to my stay at Kosa, but to be honest I was a little disappointed. My room was spacious and spotless with a comfortable bed, cozy bedding and a nice view. The furnishings weren’t new, but they were clean and well maintained, including the spacious marble bathroom with super-sized mirrors. Another plus was the large room safe, and I especially appreciated the retractable clothesline in the tub for those who like to wash clothes on the road. If you are interested in Khon Kaen’s nightlife, Kosa sits only a few steps from one of the main hubs, so the location was great, and another plus was the pleasant hotel staff. However, there were a few problems. The biggest was that only one power outlet worked in the entire room, so I was forced to cook the coffee and charge my phone in the bathroom. Not optimal. The shower soap and shampoo dispensers worked poorly and not at all, respectively, and when I checked in there was no bag in the bathroom garbage can. It felt as though my particular room hadn’t been used in a while, or was sort of forgotten about at the end of someone’s cleaning shift. Meanwhile, the wifi supported only one device at a time, and even that was unsteadily, although this may have more to do with KK’s coverage generally, which seemed a little patchy everywhere. Overall, I’d say mine was a comfortable, secure stay, but there is room for improvement.

2025-04-26 via Nuitee
R
ranald partner
8
Pros:

Always nice to stay at the Kosa, nice pool and easy access to shopping,dinning and entertainment

2025-03-22 via Nuitee
L
Lance family
8
Pros:

Little dated and area is being revitalized. For the price was great.

2025-02-02 via Nuitee
K
Kin kwok
8
Pros:

Highest recommendation! With be back!

2025-01-05 via Nuitee
P
Patrick partner
10
Pros:

No comment

2024-12-15 via Nuitee
T
Timothy
8
Frustrated
Pros:

We extended our stay by a day. As Hotel.com told us they did not have the same class of room available we had to downgrade. The new room whilst much smaller was ok except the verypoor internet connection, the blackout curtains not meetingand the batteries in the TV remote being flat. It took about an hour to get them replaced with similarily flat batteries. In the end we changed room having to pay a premium only to be put back in ourcroom from yesterday.

2024-12-03 via Nuitee
T
Timothy
10
Lovely Hotel
Pros:

The location provided on the Hotel.com website was wrong and the best way to find the hotel us to go to the Pullman from where you can see the Kosa. The hotel is a bit tired on the inside but is comfy, quiet and very reasonably priced.

2024-12-02 via Nuitee