AmericInn by Wyndham Oswego

Hotels
•
AmericInn
7.3 (191 reviews)
1050 Douglas Road , Oswego , US
+1 630-554-9090

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff (in several reports)
Good/central location near shopping and restaurants
Spacious rooms and nice decor
Breakfast with a wide selection
Generally clean bathrooms (in some reviews)
Cons:
Strong disinfectant/chemical and other bad smells in some rooms
Housekeeping inconsistencies (rooms not serviced during stay)
Billing problems (charged twice for a stay)
Advertised amenities missing (no hot tub/sauna reported)
Uncomfortable mattress and small/low toilets
Random people hanging in the lobby / security/management issues

Categories

Cleanliness
4.2
Multiple reviews mention strong disinfectant/chemical and other bad odors in rooms, an uncomfortable mattress, and at least one report of rooms not being serviced during the stay — overall cleanliness was a clear negative in guests' experiences.
Service
8
Mixed but generally competent: several guests praised friendly staff and helpful accommodation (e.g., room change, breakfast service), though others reported inconsistent hospitality (staff not acknowledging guests), housekeeping lapses, and a billing/double-charge issue that was later resolved.
Location
9.6
Consistently praised: reviewers highlighted a very good location near shopping and restaurants and noted the area was quiet — location is one of the strongest aspects.
Room Quality
7
Mixed: rooms described as spacious with nice decor and generally clean, but issues included strong odors in some rooms, small/low toilets, and an uncomfortable mattress for some guests.
Amenities
8
Breakfast amenities were frequently praised for selection and quality, but at least one guest reported missing advertised amenities (no hot tub/sauna). Overall amenities are solid for many guests despite that discrepancy.
Value for Money
4.5
Several guests felt the stay did not justify the price — complaints include unpleasant room smells, a perceived billing error (charged twice), and one guest suspecting bed bugs; value is a notable negative for some visitors.
Food and Beverage
8
Generally positive: multiple reviewers liked the breakfast selection and found coffee and many items satisfactory, though one review called the breakfast mediocre with some stale items.
Overall Experience
9.1
Overall impressions are mixed but lean positive for many guests due to location, decor, spacious rooms, and breakfast; however, inconsistent service and cleanliness issues did detract for others — the hotel delivers a good experience for some visitors but with notable inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Modern Comforts and Convenient Location
Less than 4.8 km from Phillips Park Zoo, this Oswego hotel offers free WiFi and flat-screen TVs in all rooms. Enjoy a complimentary hot breakfast each morning.

Well-Equipped Rooms
Each room at AmericInn Lodge and Suites Oswego includes tea/coffee-making facilities, a microwave, and a refrigerator. Additionally, a hairdryer and ironing facilities are provided for your convenience.

Relaxation and Amenities
Guests can unwind in the indoor heated pool or utilize the on-site launderette and business centre. Explore nearby attractions like Aurora University, Raging Waves Water Park, and Fox Valley Winery.

Book your stay now for a relaxing and convenient experience at AmericInn Lodge and Suites Oswego.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

7.3
Based on 191 reviews
Cleanliness: 4.2
Service: 8
Location: 9.6
Room Quality: 7
Amenities: 8
Value for Money: 4.5
Food and Beverage: 8
Overall Experience: 9.1
J
Joanne • couple • us
6
2026-11-02 • via Nuitee
H
Highley • family_with_children • us
9
2026-09-17 • via Nuitee
T
Teddy • couple • us
6
2026-09-15 • via Nuitee
K
Karen • family_with_children • us
6
Wasn't worth the price
Pros:

Friendly sraff

Cons:

The room smelled like Mr clean and wet dog.

2026-09-13 • via Nuitee
A
Annie • couple • us
5
Pros:

The decor was nice and the rooms are spacious. Bathroom was very clean

Cons:

The first room had a very strong disinfectant smell. I asked for another and was nicely accommodated but that room had a strong disturbing smell; I slept with Kleenex in my nostrils. Not sure if it came from the Cooling unit or the rug but both rooms smelled awful. I would not stay there again. The breakfast was very mediocre and space. Stale English muffins . Coffee was good enough. The rooms were clean otherwise.

2026-09-08 • via Nuitee
B
Beth • couple • us
10
Loved it!!!!
Pros:

Breakfast was very nice. Quite a few things to choose from. We really liked the selection and went down every morning to have breakfast. We would recommend it and the Inn to others!!! Great experience!!!!!!

Cons:

The toilets were small - low to the ground and not fans in the restroom.

2026-09-01 • via Nuitee
N
N5906RYrosier • Solo travel
10
Very pleasant
Pros:

Well located inn near shopping n restaurants. Clean rustic rooms. Hot breakfasts very friendly staff

2026-08-14 • via Tripadvisor
M
Marsha • solo_traveller • us
10
2026-07-25 • via Nuitee
A
Ann • extended_group • us
9
Good location
Pros:

Great location. Nice and quiet

Cons:

Random people hanging in the lobby.

2026-07-22 • via Nuitee
F
Frank • couple • us
9
2026-07-18 • via Nuitee
O
Olivia • couple • us
7
2026-07-13 • via Nuitee
Y
yacine • solo_traveller • us
9
2026-07-09 • via Nuitee
L
Liam • couple • us
9
2026-07-09 • via Nuitee
R
Rebecca • couple • us
1
Will not stay again
Pros:

Location was good. Decor was nice

Cons:

They stated they had a hot tub and sauna which they had neither. Not exactly sure but might have gotten bed bugs from this place. Was charged twice for the room, one from Booking.com and the other from the hotel when I checked in. Finally got my money back after 4 days.

2026-07-07 • via Nuitee
Y
yacine • solo_traveller • us
9
Pros:

Good

Cons:

Nothing

2026-07-07 • via Nuitee
V
Vera • solo_traveller • us
9
2026-07-01 • via Nuitee
L
Laura • solo_traveller • us
10
2026-06-27 • via Nuitee
O
osarobo • couple • gb
9
The facilities were good, but the service and hospitality did not meet my expectations, leading me t
Pros:

The facilities were generally good; however, the level of hospitality fell below my expectations.

My room was not cleaned during my stay, despite housekeeping staff cleaning rooms nearby. On one occasion, I ran out of towels and contacted reception, only to be told that I needed to bring my used towels to reception in exchange for clean ones. As a British visitor, I found this unusual and inconsistent with the level of service I expected.

I also felt that some staff members could have been more welcoming. Several employees passed by without acknowledging guests, although one member of staff later greeted me warmly. A greater focus on customer service and hospitality training could help ensure that all guests feel valued and welcome.

I had originally planned to stay for nine nights but decided to leave after only two nights and move to another hotel for the remainder of my trip. One of the things I value most when travelling is a friendly and welcoming atmosphere, and unfortunately, this was missing during much of my stay.

That said, I was pleased that my concerns were eventually addressed where staff bring in some towels after I questioned this and I appreciate the efforts made to resolve the issues . Overall, while the facilities were satisfactory, there is room for improvement in terms of service, communication, and guest experience.

Cons:

What I did not like was the inconsistent level of service and hospitality. My room was not cleaned during my stay, despite housekeeping staff attending to nearby rooms. I also ran out of towels and was asked to bring the used towels to reception in order to receive replacements, which I found inconvenient and unusual.

In addition, some staff members did not acknowledge guests when passing by, which made the atmosphere feel less welcoming than expected. As a result of these experiences, I shortened my planned nine-day stay to three days and moved to another hotel.

Despite these issues, I appreciate that my concerns were eventually addressed, and I was satisfied with the outcome in the end.

2026-06-22 • via Nuitee
S
Sherri • family_with_children • us
8
Cons:

The mattress are a little uncomfortable

2026-06-22 • via Nuitee
K
Kadariya • solo_traveller • ca
7
2026-06-19 • via Nuitee