Embassy Suites Charlotte/Ayrsley

Hotels
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Embassy Suites Hotels
9.2 (925 reviews)
1917 Ayrsley Town Boulevard , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Clean and comfortable rooms
Cons:
Cleanliness issues
Pool closure

Categories

Cleanliness
8.08
Room was not clean in some instances, with issues reported related to the shower and vanity.
Service
9.99
Staff went above and beyond to accommodate guests, with multiple mentions of excellent service.
Location
9.59
Convenient access to shopping and restaurants, and good reviews on overall location.
Room Quality
9.04
Rooms praised for cleanliness and comfort with spacious accommodations.
Amenities
8.57
Minor issues noted with availability of food and drink; pool was closed but access to alternatives was provided.
Value for Money
9.53
Strong positive sentiment regarding value with convenient amenities and good service.
Food and Beverage
9.08
Overall positive feedback on the breakfast and bar services, although there were minor issues.
Overall Experience
9.75
General satisfaction with most stays noted, with anticipation to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:49

Property Description

Luxurious Suites and Studios

Indulge in comfort with our elegantly furnished suites and studios, complete with modern amenities such as a flat-screen TV, microwave, and small refrigerator. Relax in style with a private bathroom featuring a bath or shower, and make use of the ergonomic chair at the desk.

Convenient Facilities and Services

Take advantage of our business centre, 24-hour front desk, and laundrette for all your needs. Grab snacks anytime at the 24-hour Pavilion Pantry Market and enjoy complimentary beverages in our designated area. Don't miss our Manager’s Reception, offering free beverages and appetizers.

Prime Location and Attractions

Explore nearby attractions like Carowinds Amusement Park and Daniel Stowe Botanical Garden, just a short drive away. With Charlotte Douglas International Airport within easy reach, your journey is hassle-free.

Book now for an unforgettable stay at Embassy Suites Charlotte/Ayrsley.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9.2
Based on 925 reviews
Cleanliness: 8.08
Service: 9.99
Location: 9.59
Room Quality: 9.04
Amenities: 8.57
Value for Money: 9.53
Food and Beverage: 9.08
Overall Experience: 9.75
M
Mychal • couple • us
10
2026-06-25 • via Nuitee
S
Sharon • solo_traveller • us
8
2026-06-23 • via Nuitee
T
The Stevens Travels • solo_traveller • us
9
2026-06-22 • via Nuitee
C
Crystal • couple • us
10
Great location!
Pros:

Location

Cons:

N/A

2026-06-22 • via Nuitee
S
Shetia • couple • us
10
Great comfortable relaxing stay !
Pros:

It located in its own little town with food and bars so you don’t have to travel far and can walk

Cons:

I didn’t have more time lol

2026-06-19 • via Nuitee
S
Shannon • family_with_children • us
10
Kendall from Philly resolved the issues and our stay was lovely.
Pros:

Breakfast was good, the selection were amazing.

Cons:

DA Courtney from Durham charged my card twice during check in.

2026-06-18 • via Nuitee
A
Aimee • family_with_children • us
10
Very nice hotel
Pros:

My kids enjoyed the pool. The beds were comfortable. It was very spacious. Breakfast was delicious. It smelled amazing!

Cons:

They need to make a one-way in one way out line for breakfast. I did get a little bit chaotic down there. They need more luggage carts. With the amount of people they have staying there, I think they only have two.

2026-06-16 • via Nuitee
P
Philip • couple • us
10
Comfortable and positive experience.
Pros:

Breakfast was outstanding, our room was spacious and very clean. Can't wait to stay at Embassy Suites in the future. Only complaint was about the noisy neighbors, but the staff were kind and were able to resolve the matter.

Cons:

The only complaint was about the noisy neighbors, but the staff were kind and were able to resolve the matter.

2026-06-15 • via Nuitee
M
Mallon • solo_traveller • us
10
2026-06-14 • via Nuitee
T
Teitoria • family_with_children • us
10
2026-06-09 • via Nuitee
D
Danielle • solo_traveller • us
10
2026-06-08 • via Nuitee
D
DEON • solo_traveller • us
10
Pros:

Was able to get a early check in..was there for a big baseball tournament & it was good to be able to get all checked in earlier

Cons:

Everything was amazing

2026-06-08 • via Nuitee
A
Agnes • solo_traveller • us
10
2026-06-05 • via Nuitee
F
Faatuai • family_with_children • us
10
2026-06-01 • via Nuitee
K
Kevin • solo_traveller • us
8
Pros:

Breakfast was good. Everything was good. The staff was very nice

Cons:

Only thing I didn't like was the pillows

2026-06-01 • via Nuitee
M
Mercado • family_with_children • us
9
2026-05-31 • via Nuitee
H
Herbert • couple • us
9
2026-05-30 • via Nuitee
K
Krystle • family_with_children • us
10
Amazing! We liked it! The staff made us feel so welcomed!
Pros:

Great locations, amenities, and amazing staff!

Cons:

Breakfast messy and unorganized. There were no plates for the longest time (greater than 10 min).

2026-05-26 • via Nuitee
C
Christine • solo_traveller • us
10
2026-05-25 • via Nuitee
F
familyrude • solo_traveller • us
10
Pros:

Located in a newer town square, close to Carowinds. Movie theatre, restaurants and shopping within walking distance. Hotel is very nice, breakfast was great. Room was spacious and clean. Bar was fun, compimentary drinks at 5pm.

Cons:

Nothing

2026-05-25 • via Nuitee