Embassy Suites Charlotte/Ayrsley

Hotels
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Embassy Suites Hotels
9.2 (836 reviews)
1917 Ayrsley Town Boulevard , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great staff
Clean and comfortable rooms
Cons:
Cleanliness issues
Pool closure

Categories

Cleanliness
8.08
Room was not clean in some instances, with issues reported related to the shower and vanity.
Service
9.99
Staff went above and beyond to accommodate guests, with multiple mentions of excellent service.
Location
9.59
Convenient access to shopping and restaurants, and good reviews on overall location.
Room Quality
9.04
Rooms praised for cleanliness and comfort with spacious accommodations.
Amenities
8.57
Minor issues noted with availability of food and drink; pool was closed but access to alternatives was provided.
Value for Money
9.53
Strong positive sentiment regarding value with convenient amenities and good service.
Food and Beverage
9.08
Overall positive feedback on the breakfast and bar services, although there were minor issues.
Overall Experience
9.75
General satisfaction with most stays noted, with anticipation to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:49

Property Description

Luxurious Suites and Studios

Indulge in comfort with our elegantly furnished suites and studios, complete with modern amenities such as a flat-screen TV, microwave, and small refrigerator. Relax in style with a private bathroom featuring a bath or shower, and make use of the ergonomic chair at the desk.

Convenient Facilities and Services

Take advantage of our business centre, 24-hour front desk, and laundrette for all your needs. Grab snacks anytime at the 24-hour Pavilion Pantry Market and enjoy complimentary beverages in our designated area. Don't miss our Manager’s Reception, offering free beverages and appetizers.

Prime Location and Attractions

Explore nearby attractions like Carowinds Amusement Park and Daniel Stowe Botanical Garden, just a short drive away. With Charlotte Douglas International Airport within easy reach, your journey is hassle-free.

Book now for an unforgettable stay at Embassy Suites Charlotte/Ayrsley.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 836 reviews
Cleanliness: 8.08
Service: 9.99
Location: 9.59
Room Quality: 9.04
Amenities: 8.57
Value for Money: 9.53
Food and Beverage: 9.08
Overall Experience: 9.75
D
Domenka • family_with_children • si
8
Pros:

The rooms were spacious and comfortable, and the cleanliness was at a good standard. The hotel does feel a bit dated, and a refresh would be welcome. Overall, we were satisfied with our stay. Parking in front of the hotel was also very convenient.

Cons:

Breakfast had a good selection, but it was very crowded, and the service was quite slow, which made the experience feel long and a bit tiring.

2026-02-09 • via Nuitee
J
janice • extended_group • us
10
2026-02-09 • via Nuitee
T
Teresa • family_with_children • us
9
Good location
2026-02-09 • via Nuitee
J
jmW7340TE • Family
10
Wonderful
Pros:

Adrian was a great bartender and friendly... very respectful and helpful.Thank you for your hospitality. Hope to visit here again

2026-01-31 • via Tripadvisor
J
jermekab2026 • Friends getaway
10
Awesome
Pros:

Adrian was awesome and very friendly. I will be back. This is a great hotel. Me and my friend enjoy ourselves to the fullest. Thanks for great service.

2026-01-31 • via Tripadvisor
K
keshiar715 • Friends getaway
10
Adrian has excellent customer service.
Pros:

My experience was great. Adrian was very friendly. He served quickly with a smile on his face. Adrian was so nice and deserve 10 stars for his service.

2026-01-31 • via Tripadvisor
T
tyreshaj2026 • Friends getaway
10
AMAZING
Pros:

Adrian was AMAZING! Every time we come he doesn’t disappoint me. We come to hang out with friends and he makes the best friends and creates an amazing atmosphere.

2026-01-31 • via Tripadvisor
R
R303BPchristinac • Friends getaway
10
Great hospitality
Pros:

Adrian was a great bartender, he served great drinks, with great energy. Exactly what you want when you go out! You did amazing.

2026-01-31 • via Tripadvisor
H
Hasha & Ann • couple • us
10
2026-01-29 • via Nuitee
M
Mohammad • couple • us
10
Pros:

I like the food and the stuff

Cons:

Has no shuttle

2026-01-28 • via Nuitee
A
Ashley • solo_traveller • us
10
I can’t wait to return!
Pros:

Welcoming atmosphere and buffet breakfast was superb!

Cons:

Loved my stay, no complaints

2026-01-23 • via Nuitee
J
Jazmine • couple • us
10
I will be back!
Pros:

It smelled so good upon entry and the lobby is beautiful. It got better as I entered my room. The suite was gorgeous.

Cons:

There’s no door to separate the components of the bathroom. Not a major issue but a sliding door may be helpful.

2026-01-23 • via Nuitee
L
Lillian • extended_group • us
10
Pros:

Very clean and staff provided excellent customer service

Cons:

Everything was great

2026-01-22 • via Nuitee
N
Nagiba • family_with_children • us
10
Excelente servicio
Pros:

Lucia limpio y nuevo. Te reciben con una bebida cortesía del hotel. El desayuno excepcional y la atención del personal del desayunador excelente.

Cons:

Todo estuvo muy bien.

2026-01-20 • via Nuitee
S
Susan • family_with_children • us
10
Superb stay at the Embassy! I have no complaints!
Pros:

Beautiful hotel, great accommodations and staff..Highly recommend anyone stay here!

2026-01-20 • via Nuitee
K
Keresha • couple • us
10
Pros:

Love the property

Cons:

I booked a 2 bedroom room and I got a 1 bedroom room I don't think that was fair to me and I paid my money.

2026-01-20 • via Nuitee
E
Erin • family_with_children • us
10
2026-01-19 • via Nuitee
J
Justin • family_with_children • us
10
2026-01-19 • via Nuitee
K
Kayla • couple • us
10
Pros:

The location and the overall cleanliness

Cons:

My husband and I loved everything

2026-01-19 • via Nuitee
J
Jason • solo_traveller • us
10
2026-01-19 • via Nuitee