The Westleton Crown

Hotels
Independent
8.8 (129 reviews)
The Street, Westleton, Saxmundham, England, IP17 3AD , Saxmundham , GB

Pets allowed

Facilities

Meeting rooms
Fireplace in lobby
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Nice location
Cons:
Issues with hot water
Pets in restaurant
Small rooms

Categories

Cleanliness
8.38
Some reviews noted the room was clean but mentioned carpets that have seen better days.
Service
9.35
Multiple reviews highlighted the friendly and helpful staff, ensuring positive sentiment.
Location
9.39
The location is described positively, with guests appreciating the beautiful setting.
Room Quality
8.34
Several reviews mentioned the room quality as comfortable, but small and somewhat dark.
Amenities
8.37
Amenities were adequate but some guests were disappointed by the hot water availability.
Value for Money
8.83
Guests felt the hotel was a good value despite some drawbacks, particularly with evening meals.
Food and Beverage
8.88
Breakfasts were noted as excellent, but some concerns regarding pets in restaurant during meals.
Overall Experience
8.85
General sentiment indicates a good experience, with specific highlights and a few disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:05

Property Description

Scenic Views and Modern Amenities
Enjoy the breathtaking views from the terrace and garden. Benefit from complimentary wireless internet access during your stay.

Dining and Services
Indulge in delicious meals at the hotel's restaurant or unwind with room service. Quench your thirst at the bar/lounge. Additional features include wedding services, a lobby fireplace, and a ballroom.

Comfortable Rooms and Convenient Location
Relax in one of the 34 guestrooms equipped with flat-screen TVs and free Wi-Fi. Conveniently located near popular attractions such as Dunwich Heath and RSPB Minsmere.

Unwind in style at The Westleton Crown for a memorable stay.

Important information:

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.8
Based on 129 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
L
Linda partner
10
Pros:

Peaceful ,comfortable, civilised, quiet. Lovely setting

2025-10-13 via Nuitee
J
Jonathan
10
Pros:

Excellent friendly service from check in to departure. Lovely room, excellent food and friendly staff.

2025-10-10 via Nuitee
D
Dominic
8
Pros:

Good bar selection, laid back comfortable hotel with a decent breakfast. Parking was easy also.

2025-10-05 via Nuitee
P
Pauline pet
10
Pros:

The Westleton Crown was situated in a lovely village. We had a lovely stay, our room was spotless the staff where very attentive and the food was good no complaints. We would go again.

2025-10-05 via Nuitee
R
Robert
10
Pros:

Great place.

2025-10-04 via Nuitee
N
Nicholas
6
Pros:

Warm welcome, good check in experience, and the room was fine. Rather dark and on the small side but clean and comfortable. The carpets have seen better days. Fairly comfortable bed, but a major problem was that there was no hot water for the beautiful tub. I had spent the whole day travelling and working and a bath would have been great but the hot tap even alone never got more than tepid. I did raise this with the hotel by email and the next morning in person and other than an apology nothing, and no reply to my email.
I think it incredibly poor that for such a price the hot water was not working, and I was very happy not to stay there for the 2nd night as my plans changed. (No offer of a refund or compensation of course).
Will not stay there again because of this.
Dinner at the bar was nice. Excellent wine list.

2025-09-27 via Nuitee
C
christopher partner
6
Pros:

I was aware that they allowed dogs but I didn’t expect to have them in the restaurant at dinner and breakfast. Unfortunately because of this I wouldn’t return. I heard other people complain about them also. The presence of these creatures was bad enough but when one started barking I just wanted to finish my meal and get out.

2025-09-25 via Nuitee
R
Robert
8
Pros:

Stay would have rated excellent but for the hot water supplied was not of an adequate high temperature to enable shower or bath to be used comfortably - disappointing

2025-09-23 via Nuitee
J
Jacqueline
10
Suffolk
Pros:

Great experience. Staff couldn't have been more helpful. Bar and restaurant very nice too!

2025-09-20 via Nuitee
J
john
8
The marmite test.
Pros:

Our stay was very good. The staff were very friendly and attentive. We knew the hotel was dog friendly but what we really didn't like were animals in the restaurant. The room next to ours had a dog which yapped. Fortunately it stopped by 9pm. Breakfast was spoilt by a dog barking. Sadly would not return unless policy changes.

2025-09-06 via Nuitee
G
Graham partner
10
Pros:

All the rooms named after birds . Makes a change from numbers. They also changed rooms for me to accommodate my disabled wife. Staff were very helpful and very polite. Nothing was too much trouble.

2025-08-29 via Nuitee
T
Tony
10
Finally the staff!
Pros:

A great find!!
Lovely pub / hotel /restaurant in a beautiful spot.
The room was gorgeous with a roll top bath and very comfy bed.
The hotel was totally dog friendly- they are allowed everywhere and even get a sausage for breakfast!
We ate in the restaurant twice and loved it both times - good portions and great specials.
The bar is comfortable with a wide range of cask ales and a great selection of wine.
Finally the staff!
Everyone was very friendly, helpful and welcoming, they worked long shifts but never dropped their standards. Brilliant!
There are a few pubs in the group but would have to do exceptionally well to match The Crown.
Thank you.

2025-08-25 via Nuitee
R
Robert
10
Pros:

Our stay was a last minute decision and we were luckily to get a room for too nights. We also had our little dog with us. The staff were friendly and helpful. The breakfasts was lovey and had a good choice. They even gave our dog a sausage, which he enjoyed.
The room was small but clean and tidy. The only draw back is that the room was on the top floor, with a lot of stairs to climb. It seemed extra long in the night when the god needed to go to the toilet. But we managed and it was fine.

2025-08-12 via Nuitee
V
Vanessa
8
Pros:

Good sized room , comfortable bed and great shower. Gods choice of hot and cold breakfast items

2025-08-05 via Nuitee
N
Nicholas family
10
Pros:

Great for visiting Minsmere

2025-07-25 via Nuitee
J
John partner
10
Pros:

Comfortable, friendly, easy and good food. Attention to dogs exceptional.

2025-07-24 via Nuitee
J
Jasbinder
10
Pros:

A very good hotel and excellent value for money.

It is only let down slightly by the quality of evening meals served in its restaurant. Note, the breakfasts were excellent but I will definitely return to try it again.

2025-07-21 via Nuitee
L
Lee
8
Pros:

Lovely hotel. Very nice room.

2025-07-20 via Nuitee
V
Verified traveler
8
Relaxing stay
Pros:

Delicious food and spacious comfortable room although it was very hot.

2025-07-19 via Nuitee
K
Karan
10
Pros:

Place was comfortable family

2025-07-12 via Nuitee