Klapa Resort

Hotels
7.2 (1051 reviews)
Jl Raya Uluwatu, Pecatu Indah Resort New kuta beach I , Uluwatu , ID

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
Old facilities
Poor food quality

Categories

Cleanliness
6.95
Some reviews mentioned cleanliness, but negative experiences with maintenance and old facilities affected sentiment.
Service
8.45
Multiple reviews praised the staff for their friendliness and attentiveness.
Location
7.95
Several reviews appreciated the quiet location near the beach, although some cited remoteness as a drawback.
Room Quality
7.45
Rooms were described as tidy but also noted as old and needing renovation.
Amenities
6.95
Amenities were considered basic and needing upgrades, as per some reviews.
Value for Money
6.45
Guests felt misled about the star rating, reflecting a lesser value for the price paid.
Food and Beverage
5.95
Numerous complaints about poor food quality and limited breakfast options.
Overall Experience
7.45
Despite some negative aspects, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:58

Property Description

Luxurious Mediterranean-Inspired Accommodation
Situated on a cliff in Uluwatu, Klapa Resort offers a sophisticated stay just moments away from Dreamland Beach. The spacious rooms feature modern amenities, including a flat-screen TV and a private balcony or terrace with breathtaking views.

Gourmet Dining and 5-Star Golf Course
Indulge in a culinary journey at Golf Terrace Restaurant, offering a diverse menu of local and international cuisines. The hotel's prime location within a 5-star golf course provides guests with a unique leisure experience.

Convenience and Comfort
With a 24-hour front desk, car rental services, and airport transfers, Klapa Resort ensures a seamless stay for all guests. Relax by the outdoor pool, explore nearby attractions like Uluwatu Temple, or simply unwind in the tranquil garden setting.

Book your stay at Klapa Resort for an unforgettable beachside retreat in Uluwatu.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

7.2
Based on 1051 reviews
Cleanliness: 6.95
Service: 8.45
Location: 7.95
Room Quality: 7.45
Amenities: 6.95
Value for Money: 6.45
Food and Beverage: 5.95
Overall Experience: 7.45
N
Naci Samet • couple • be
5
2026-10-31 • via Nuitee
L
Lilli • couple • au
1
Extremely disappointing, with visible mould, poor cleanliness, neglected facilities and misleading advertised views that
Pros:

The only genuinely positive part of our experience at Klapa Resort was the lovely lady at reception, who was welcoming, kind, professional and understanding when we raised our concerns. She treated us with respect and did her best to assist us in an uncomfortable situation.

Unfortunately, the same level of care and attention was not reflected in the overall condition and maintenance of the resort. We had been looking forward to our stay and genuinely wanted to enjoy the accommodation we had booked. It was disappointing to arrive and find that the property did not meet our expectations based on how it was advertised resulting in us having to leave Uluwatu due to limited other accommodations available as we had good faith in this resort.
I believe in giving credit where it is deserved, and the receptionist certainly deserves recognition for her kindness and professionalism. I only wish the rest of our experience had been as positive.

Cons:

Unfortunately, Klapa Resort was extremely disappointing and did not reflect the standard of accommodation advertised on Booking.com.

Upon checking in and inspecting our room, we discovered visible mould on the bathroom blind and walls, dirty and marked interior walls, and an unpleasant stale smell throughout the accommodation. The overall cleanliness and maintenance were concerning, particularly as we had booked expecting a clean, comfortable and well-maintained resort.

The exterior of the property was equally disappointing. The gardens appeared neglected, the security stand was visibly dirty and deteriorating, and several areas of the resort looked run-down and poorly maintained. We were also disappointed by the advertised ocean view, which was significantly affected by surrounding construction and deteriorating buildings that were not clearly disclosed when booking.

What was most frustrating was the difference between the property’s advertised presentation and what we actually encountered. Guests deserve an accurate representation of the accommodation they are paying for, particularly when travelling internationally.

We raised our concerns immediately after inspecting the room and made the decision to leave without staying overnight, as we did not feel comfortable remaining in those conditions.

Despite providing photographic evidence and contacting both management and Booking.com, obtaining a refund has been an ongoing and frustrating process.

I would strongly encourage future guests to carefully consider the condition of this property and review recent guest experiences before booking. Our experience was incredibly disappointing, and I sincerely hope management takes these concerns seriously and makes the necessary improvements.

2026-10-29 • via Nuitee
R
rodrigo • solo_traveller • br
10
2026-10-28 • via Nuitee
R
Rodrigo • family_with_children • nz
10
2026-10-28 • via Nuitee
C
Cif • couple • fr
1
À oublier !
Pros:

Honnêtement même le cafe latte au petit déjeuner était payant

Cons:

La propreté c’était extrêmement sale et il y’a avait des bêtes, des fourmis.
La chasse d’eau était abîmée et les serviettes n’étaient pas changées sans demande expresse de notre part.

2026-10-28 • via Nuitee
S
Syrine • solo_traveller • qa
8
2026-10-27 • via Nuitee
D
Dianne Illes • couple • au
9
2026-10-27 • via Nuitee
A
Andrew • couple • za
4
2026-10-26 • via Nuitee
J
Jonathan • couple • au
8
Great value for money, wonderful staff, and a peaceful location with everything you need
Pros:

It was well maintained and secluded from the main city.

Cons:

It was dated

2026-10-24 • via Nuitee
R
Rafał • couple • pl
2
2026-10-23 • via Nuitee
W
Wayne • couple • au
8
2026-10-21 • via Nuitee
E
Ekaterina • couple • kz
9
Pros:

Вид

Cons:

Украли 200$ при первой уборки , далее деньги держали в сейфе . На ресепшене ничего не сказали кроме как «мы проведем беседу»

2026-10-21 • via Nuitee
B
Behegbin Laure-Leslie • solo_traveller • ci
10
Belle découverte
Pros:

Tout

Cons:

Rien à signaler

2026-10-20 • via Nuitee
M
Muhannad • solo_traveller • sa
6
2026-10-19 • via Nuitee
S
samantha • extended_group • gb
8
Comfortable
Pros:

Rooftop and the stunning view! Breakfast was very good too

Cons:

A bit far out but very stunning place

2026-10-18 • via Nuitee
S
Szymon • couple • pl
10
2026-10-16 • via Nuitee
N
Natalia • solo_traveller • au
7
Pros:

Roof top

Cons:

Menu, no Western menu of choice.

2026-10-16 • via Nuitee
P
Peter • couple • au
3
Very disappointed
Pros:

Breakfast and walking distance to the Dreamland beach.

Cons:

It is 3 star hotel facilities. Everything is old and the view was horrible.

2026-10-15 • via Nuitee
J
Jarrad • couple • au
2
Bare minimum, accommodation staff in Bali used to go above and beyond for all guests. Average food, lack of trust for gu
Pros:

Perfect location, staff were friendly mostly

Cons:

Took 5.5hrs to get our room available when I clearly booked a twin room as per my confirmed booking.com confirmation email. Only to order lunch and wait 50 minutes for cold food before sitting in the hot sun waiting for our room for half the day. When there was minimal guests so no real excuse for the lack of quality service.

2026-10-15 • via Nuitee
G
Guido • family_with_children • sg
6
Pros:

The Place has great potential,

Cons:

Not for me next time

2026-10-14 • via Nuitee