Klapa Resort

Hotels
7.2 (1051 reviews)
Jl Raya Uluwatu, Pecatu Indah Resort New kuta beach I , Uluwatu , ID

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
Old facilities
Poor food quality

Categories

Cleanliness
6.95
Some reviews mentioned cleanliness, but negative experiences with maintenance and old facilities affected sentiment.
Service
8.45
Multiple reviews praised the staff for their friendliness and attentiveness.
Location
7.95
Several reviews appreciated the quiet location near the beach, although some cited remoteness as a drawback.
Room Quality
7.45
Rooms were described as tidy but also noted as old and needing renovation.
Amenities
6.95
Amenities were considered basic and needing upgrades, as per some reviews.
Value for Money
6.45
Guests felt misled about the star rating, reflecting a lesser value for the price paid.
Food and Beverage
5.95
Numerous complaints about poor food quality and limited breakfast options.
Overall Experience
7.45
Despite some negative aspects, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:58

Property Description

Luxurious Mediterranean-Inspired Accommodation
Situated on a cliff in Uluwatu, Klapa Resort offers a sophisticated stay just moments away from Dreamland Beach. The spacious rooms feature modern amenities, including a flat-screen TV and a private balcony or terrace with breathtaking views.

Gourmet Dining and 5-Star Golf Course
Indulge in a culinary journey at Golf Terrace Restaurant, offering a diverse menu of local and international cuisines. The hotel's prime location within a 5-star golf course provides guests with a unique leisure experience.

Convenience and Comfort
With a 24-hour front desk, car rental services, and airport transfers, Klapa Resort ensures a seamless stay for all guests. Relax by the outdoor pool, explore nearby attractions like Uluwatu Temple, or simply unwind in the tranquil garden setting.

Book your stay at Klapa Resort for an unforgettable beachside retreat in Uluwatu.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

7.2
Based on 1051 reviews
Cleanliness: 6.95
Service: 8.45
Location: 7.95
Room Quality: 7.45
Amenities: 6.95
Value for Money: 6.45
Food and Beverage: 5.95
Overall Experience: 7.45
P
Prsha • couple • id
4
I dont recommend
Pros:

Location is not bad, the area around it is like a compound ,from the door to the hotel its like 8min by car and the breakfast was okay and rooms looks like the picture

Cons:

We were very unhappy with our stay at this hotel, especially as we were on our honeymoon. Although the location is beautiful and convenient, the overall experience did not meet our expectations.

We repeatedly had issues with the room key, which stopped working almost every time we returned to the hotel. The Wi-Fi in our room was also extremely slow and unreliable. We reported it to the staff, but no one came to assist us, and later we were told it was outside working hours and would be handled the next day. The bathroom toilet flush also worked only intermittently.

We were also disappointed with the service when we ordered food and asked for room delivery, but were told to come downstairs and collect it ourselves.

What disappointed us most was our final evening. We were simply trying to relax and watch a movie in our room during our honeymoon. The TV was not loud, but because we were in a connecting room, the neighboring guests could hear it and complained. The hotel called us and asked us to lower the volume, so we turned the TV off completely and went to sleep. It really ruined the mood of what was supposed to be a relaxing honeymoon evening.

Overall, while we loved the location, the repeated technical problems and lack of timely assistance made our stay frustrating. We expected much better service and attention, especially during our honeymoon.

2026-09-19 • via Nuitee
N
Nick • couple • nl
8
Een fijn hotel met echt fantastische, vriendelijke medewerkers.
Pros:

Fijn hotel pal aan het strand met een rooftop met een prachtige zonsondergang. Goede smoothiebar beneden en echt fantastische werknemers die alle moeite doen om het je naar de zin te maken.

Cons:

Het zwembad had veel groene aanslag wat we niet echt fijn vonden ogen, daardoor hebben we hier geen gebruik van gemaakt. De kamers zouden ook iets frisser mogen.

2026-09-19 • via Nuitee
S
Safarian • family_with_children • fr
1
2026-09-16 • via Nuitee
J
Jagjit Singh • extended_group • au
10
2026-09-15 • via Nuitee
D
Daryl • solo_traveller • au
2
2026-09-14 • via Nuitee
N
Nathan • solo_traveller • au
8
Lovely stay, would stay again
Pros:

Close to the beach, big rooms

Cons:

Restaurant table had a couple of bugs.

2026-09-11 • via Nuitee
L
Leonie • couple • ch
1
Cons:

Breakfast was nasty, room was dirty and old.

2026-09-11 • via Nuitee
K
Koot • solo_traveller • ma
9
2026-09-10 • via Nuitee
B
BADERALDIN • couple • sa
8
2026-09-10 • via Nuitee
J
Jose Maria • solo_traveller • es
9
2026-09-09 • via Nuitee
C
chris • family_with_children • kr
7
드림랜드비치만 갈 사람만 가면 되는 호텔
Pros:

깨끗한 주방에서 음식이 조리되어 너무 좋았다. 조식이 아주 만족스러웠다. 체크인 도와주었던 직원들이 너무 친절했고, 웰컴드링크 그리고 아이스크림을 받았는데 작지만 고마웠다.

Cons:

루프탑 수영장은 파라솔이 없어 너무 뜨거웠다. 방에 에어컨에서 곰팡이 냄새가 많이 났고 수도관이 오래되어서인지 물색이 초록색이여서 목욕물을 받고나서는 쓰지 못했다.

2026-09-08 • via Nuitee
S
Sciolla • couple • it
8
Meraviglioso ma cucina pessima
Pros:

La vista è meravigliosa e le stanze sono molto belle e pulite

Cons:

È un peccato che la cucina del posto sia così scadente..

2026-09-06 • via Nuitee
S
Sumit • family_with_children • au
3
Not a great stay but location is peaceful
Pros:

This is an old structured Hotel still making money for them but it needs renovation badly . so please focus on it .

Cons:

The rooms are old and dirty

2026-09-06 • via Nuitee
J
Judita • solo_traveller • es
8
Buena ubicación y personal excelente, pero necesita más mantenimiento
Pros:

El resort está bastante bien situado, cerca de la preciosa playa de Dreamland y relativamente próximo al centro de Uluwatu. La habitación era amplia y estaba bastante bien equipada, y las vistas desde la terraza eran muy bonitas, con una panorámica de 360 grados.

Lo que más destacaría es el trato del personal: todos fueron muy amables, atentos y serviciales. Siempre nos recibían con una sonrisa, saludaban e intentaban ayudarnos en todo lo que necesitábamos.

El desayuno también nos gustó mucho. Me pareció bastante completo y con bastante variedad: preparan tortillas al momento y hay sopa, pancakes americanos, yogur, fruta, zumos y también opciones más contundentes como arroz, pasta con verduras o salchichas.

Cons:

Esperaba un poco más teniendo en cuenta que se trata de un resort. La piscina no estaba en buenas condiciones de limpieza; tenía algunas zonas con moho verdoso y daba la impresión de que hacía tiempo que no recibía una limpieza profunda. Nos sorprendió especialmente porque durante nuestra estancia vimos continuamente a personal limpiando y realizando tareas de mantenimiento en otras zonas. Finalmente, subimos a la piscina, pero decidimos no bañarnos.

También echamos en falta algunas cosas básicas en la habitación. Solo proporcionaban dos toallas grandes, una por persona, y habría sido necesario al menos disponer de una pequeña para las manos. Además, no proporcionaban toallas para la playa, únicamente para la piscina.

Algunas instalaciones también necesitan más mantenimiento. La ventana o la cortina de la habitación dejaba manchas y abrir la ventana resultaba un poco complicado. En general, se nota que algunas zonas del hotel necesitan una renovación y un mayor cuidado.

Por último, aunque está relativamente cerca del centro de Uluwatu, hay que tener en cuenta que con tráfico los trayectos pueden hacerse bastante largos y algunas carreteras de la zona no están en muy buenas condiciones.

Como detalle curioso, en la habitación indicaban que estaba prohibido lavar ropa y que podía haber multas por hacerlo.

En general, disfrutamos de la estancia gracias a la ubicación, las vistas, el buen desayuno y, sobre todo, la amabilidad del personal. Sin embargo, creo que mejorar la limpieza y el mantenimiento de algunas instalaciones haría que la experiencia estuviera mucho más a la altura de lo que se espera de un resort.

2026-08-28 • via Nuitee
R
Rong fan • family_with_children • es
4
nuestra experiencia no estuvo a la altura de lo que esperábamos de un hotel de 4 estrellas.
Pros:

Estaba cerca de la playa

Cons:

La ubicación cerca de la playa es sin duda un punto positivo. Sin embargo, nuestra experiencia tuvo algunos aspectos que consideramos mejorables.

Al viajar como turistas, nos resultó especialmente incómodo que el hotel no dispusiera de toallas para la playa. Al estar alojados cerca del mar, creemos que sería un servicio muy útil para los huéspedes, especialmente para quienes viajan con equipaje limitado y no pueden llevar una toalla de playa.

También encontramos que en los alrededores hay pocas opciones de restaurantes y tiendas, por lo que es necesario desplazarse para encontrar más alternativas.

Por otro lado, el hotel y algunas de sus instalaciones se perciben algo antiguos y creemos que agradecerían una renovación

2026-08-28 • via Nuitee
L
Leonie • solo_traveller • au
6
Klapa Resort
Pros:

Its located away from all the traffic, close to the beach, tidy foyer and great view of the gold course, roof top pool and views of the sunrise and sunset, staff super nice and juice bar, large corridor and rooms, bed comfortable. Cheap price considering.Tv had Netflix.

Cons:

Traffic noise and you could hear next door, whole room smelt from the tiolet, outdated and run down, sliding door wouldnt shut, the road in damaged and the front building is closed broken and overgrown. The beach access is run down and dirty. Its a car ride to uluwatu shopping area.

2026-08-27 • via Nuitee
A
Abdulaziz • extended_group • sa
6
2026-08-27 • via Nuitee
J
J9080JZkathyr • Family • Perth, Greater Perth, Western Australia
10
Fabulous place
Pros:

Love this place - it's quiet and peaceful and the staff are so friendly and helpful.

The food is amazing and the swimming pool clean and the view amazing.

Would definitely stay again.

2026-08-23 • via Tripadvisor
L
Lucie • extended_group • fr
6
2026-08-22 • via Nuitee
J
Julie • couple • us
1
Horrible experience and would not recommend!
Pros:

From the moment we checked in, staff was unclear about the location of our room and seemed unprepared. Once we arrived to our room, we found that the door did not lock and there was blood and white stains on the bed. We left the room immediately and paid for a new hotel without being refunded or offered a solution at the hotel. Would not recommend!

Cons:

It was unsanitary and doors did not lock!

2026-08-21 • via Nuitee