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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Karaoke
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Evening entertainment
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Lower bathroom sink
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Free bus station shuttle
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Health or beauty spa nearby
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Swimming nearby
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Champasak Grand Hotel offers tastefully decorated rooms with modern amenities, ensuring a comfortable stay for guests. From air conditioning to a safety deposit box, every detail is carefully considered to meet your needs.
Relaxation and Recreation
Unwind by the outdoor pool surrounded by lush gardens or indulge in a rejuvenating massage at Champa Spa. Stay active at the fitness centre or explore nearby attractions like That Fan Waterfall and Wat Phou for a memorable experience.
Culinary Delights
Savor a variety of cuisines at the Grand Coffee Shop, Lobby Lounge, and specialty restaurants on-site. Whether you crave local Lao flavors or international dishes, the hotel's dining options cater to every palate.
Experience luxury and convenience at Champasak Grand Hotel. Book your stay now for an unforgettable getaway.
Please note that the swimming pool stays open until 20:00 hrs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in some hotel rooms and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People 12 years old and over stay for US$15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The breakfast offering is diverse and well-presented, with a good selection of both Asian and Western dishes. The food quality was consistently fresh, and the dining area was clean and well-maintained. However, the coffee selection could be enhanced, as options such as lattes and cappuccinos were not available.
The rooms, while clean, felt somewhat dated and lacked the level of comfort and finish that might be expected at this price point. Although functional, they would benefit from refurbishment to better align with the overall impression of the property.
Wi-Fi connectivity was inconsistent during my stay, which was disappointing and an area that would benefit from improvement. Additionally, while the room offered a pleasant view as advertised, the exterior window was not clean, which detracted from the overall experience.
The hotel building itself is visually impressive, with a grand and elegant design. However, this sense of opulence is not fully reflected in the condition of the rooms and some interior areas.
That said, the true strength of this hotel lies in its atmosphere and service. The property offers a peaceful and tranquil environment, creating a genuine sense of retreat from the outside world. The location is also excellent and convenient for visitors.
Most notably, the staff were exceptional. Their professionalism, warmth, and attentiveness were among the best I have experienced in over 40 years of international travel. They consistently went above and beyond to ensure a comfortable stay, and this level of service is a significant asset to the hotel.
Poor Wifi and Coffee selections, and the restaurant below the hotel - I am unsure if it is directly or indirectly linked ot the hotel. It is well overpriced, and if you are a Westerner, don't order the steaks; unfortunately, the meat in Lao is of a very poor standard. Stick to fish and Asian cuisine, and you will be fine, and the servers again are excellent - avoid the steak offerings and remember it is overpriced, but the ambience and the view are beautiful. Remember also to tip the servers, as they are not well remunerated.
The staff and environment
N/A
朝食が素晴らしい。エレベーターが速い。スタッフが親切。近くにスーパーマーケット、ATM、セブンイレブンなどがあり便利。
C国人旅行者のマナーが悪い。排水が少し遅いインターネットが時々切れる。
Nous avons apprécié notre séjour dans cet établissement. Restauration très correcte bon rapport qualité prix.
La chanteuse au restaurant, son trop fort qui gênait nos conversations.
La colazione troppo in stile orientale. Confusione da parte degli altri ospiti orientali
I like large big room with the river view
Breakfast was good
Le restaurant sur le Mékong gentillesse du personnel.
My large corner suite high up with fantastic views to the Mekong, the countryside and the city. Big good breakfast and kind and helpful staff.
Breakfast only until 10 am
Excellently trained staff. Extremely friendly and helpful. Beautifully maintained entrance and clean.
We loved the huge window in our room with sweeping views of the Mekong.
The rooms, though spacious and well laid out, are a bit plain and starting to feel dated. Also, the entire hotel had hard surfaces. Sounds echo everywhere and all doors close with a bang. The air conditioning in our room was either on frigid or off. No temperature setting possible. And our bathroom sink was missing the stopper.
La chambre était spacieuse, mais plutôt vieillotte.
Le personnel est irréprochable, 10/10, aussi bien à l’accueil que pour le service tout au long du séjour.
Le petit-déjeuner est correct : un buffet simple, sans être exceptionnel, mais cohérent avec la prestation, même si le prix de la chambre reste élevé pour le Laos
Le vrai point négatif reste l’insonorisation : elle est quasiment inexistante, nous entendions les voisins comme s’ils étaient dans notre chambre, ce qui a fortement impacté notre confort.
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