Sunrise Gili Air

Hotels
Independent
8 (53 reviews)
Desa Gili Indah, Pamenang, Gili Air, Lombok, 83325 , Gili Air , ID

Facilities

Free WiFi
Terrace
Garden
Luggage storage
Snorkeling nearby
Library
Safe-deposit box at front desk
Front desk (limited hours)
Tours/ticket assistance
Scuba diving on site
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor cleanliness
Disappointing food options

Categories

Cleanliness
6.81
The hotel was run down and had cleanliness issues, especially concerning food handling.
Service
9.27
The staff was polite and helpful, but attentiveness was lacking compared to other places.
Location
10
The hotel is in a great location for snorkeling, considered the best in the area.
Room Quality
7.27
The room was misrepresented as a suite but did not meet expectations, with issues like a clogged sink.
Amenities
8.79
Amenities were lacking particularly in the food and beverage aspect; the offerings were disappointing.
Value for Money
6.76
The price of the room was not justified by the facilities or condition of the hotel.
Food and Beverage
5.81
The breakfast buffet was poor, with slow service and insufficient supplies.
Overall Experience
9.3
Although there were some positive aspects like location and staff, the overall experience was marred by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:18

Property Description

Recreational Amenities: Enjoy the outdoor pool and bicycles for rent
Dining Options: Indulge in international cuisine at Beach Club & Bar
Convenience and Services: Benefit from dry cleaning, luggage storage, and airport shuttle service

To book your stay at Sunrise Gili Air and enjoy beachfront living, visit our website now.

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LOP

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 53 reviews
Cleanliness: 6.81
Service: 9.27
Location: 10
Room Quality: 7.27
Amenities: 8.79
Value for Money: 6.76
Food and Beverage: 5.81
Overall Experience: 9.3
B
Bobbi
8
Pros:

The breakfast buffet was not great. We had to constantly ask for plates, utensils, cups, no refills on coffee. Some food was out with no server available to refill. The staff were not very attentive compared to other places. O

2025-08-12 via Nuitee
M
Martin
10
Pros:

Good location and clean rooms

2025-08-04 via Nuitee
Y
Yusuf family
2
Pros:

This was by far the worst hotel I stayed in the 30 years. I stayed in a lot of budget hotels. Did not care much about the amenities but the cleanless of the hotel. This hotel was not a budget hotel, the price of the room was totally out of scale with the facilities. I am sure some 20 years ago this was a nice place, but in the last 20 years they have not done anything to the hotel. It is run down. The coffee shop/kitchen that serves the hotel and next to hotel is a health hazard. I tried not to eat anything at the hotel, and having seen where the staff stored ice cubes and how they handle them, I would not dare to drink anything iced. The staff was nice and this is not a surprise, everyone we encountered at the island was extremly polite and helpful. I would give staff 5 stars if the hotel was not in the condition it was. When we checked in, the sink was clogged for example.

Outside the hotel : The hotel is in the nicest place for snorkeling. Right before the hotel is the best snorkeling location. I will give the location 5 stars.

I will also file a complain with expedia for misrepresenting the place.

I never write a review but this hotel was misrepresented on expedia and definitely a health hazard. The room we stayed was classified as a suite and the price was that of a suite room.


2025-07-12 via Nuitee
B
Bengt
2
Bäst före-datum har passerat sedan länge
Pros:

Anläggningen har ett mycket bra läge, men är hopplöst eftersatt när det gäller underhåll. Området för tanken till en Indiana Jones-film där han letar efter något i en gammal aztekisk djungelstad

2025-02-25 via Nuitee
R
Ralf family
8
Pros:

Super Lage, tolles Meer, ruhig, aber zentral!

2024-08-09 via Nuitee
L
Linda
8
Veldig koselig hotell
Pros:

Koselig hotell og veldig serviceinnstilt og hyggelig betjening

2024-05-24 via Nuitee
P
Peter
6
Price does not meet quality
Pros:

Price does not meet quality standards

2023-09-10 via Nuitee
T
Tracy C
8
Great hotel with a a beautiful view and beach
Pros:

The hotel is in a great location. We stayed in the bungalow and it was clean and comfortable beds. Has a room safe and mini fridge and air conditioning unit. The shower pressure was a bit weak but what do you expect on an island. The beach was right in front and beautiful snorkeling right out front. The beach is white and sandy but when on the edge it is full of shells so very sharp so needed some water shoes and purchased them right down the way. The staff who worked there were extremely friendly and professional. The Bali people are truely so friendly. The breakfast is good. Has all you need for the day. They always had water available for consumption. Had dinner there the last night and it was good. We tried to support the staff there as they are so nice and the island was closed for 2 years. Rented the bikes for five dollars a day and loved this about the island. No motorized vehicles on the island so that is really nice. Horse and carts or walking is how you get around. Rented a boat for the day just my husband and myself for 85$ Australia a day and that was nice. Went to all three Gili islands. I would also say hotels dot com to have a minimum characters of one million characters is a bit much. I don't even write that much to anyone and it is a deterrent to write a review but I am doing one anyways because I want people to know how awesome this resort is and how the staff deserve the businesses. So now I'm just going to say great island.

2023-09-07 via Nuitee
R
Rafik
8
Coin sympas
Pros:

Idéalement placé tout se fait à pied.
Plage en face permet de faire du snorkeling tous les jours.
Restaurant disponible et prix corrects.
Petit déjeuner simple mais efficace.

2023-07-29 via Nuitee
M
Michaela
10
Pros:

Staff was very helpful, locastion is perfect, just infront of the coral reef. Howeve, rooms need a bit of refreshment.

2023-07-03 via Nuitee
H
Hollie partner
4
Pros:

We paid more than we would have liked to for accommodation at Sunrise so you kind of expect more. The receptionist was very new but check in was awkward & we weren't given no information on the property. It was very quiet with guests when we were there, seemed like more staff sitting around than customers
We arrived for breakfast the next day not realising it was a buffet style (nobody told us) & you have to find staff to order eggs/pancakes from
Beachfront property & the snorkeling right infront of the hotel was the best place on the island for this so this was great 😀 Tons of sunbeds on the beach & asked if there were another beach umbrella to which the staff said their wasn't so about 4 in total for all these beach sunbeds?!
The room was really nice & was nice to have a pool too but overall was disappointed in the hotel & the money we had spent here, it just seemed to lack any management or atmosphere

2023-04-02 via Nuitee
J
John partner
10
Pros:

This is certainly the prettiest and most comfortable hotel on the island. The pool is oh, so pretty, the position is right on the beach and the service ultra kind and unobtrusive. A romantic lifetime memory of the very best kind.

2023-01-17 via Nuitee
M
Marc
8
Pros:

A nice place to stay on gili air. Didn’t see anything that looked better. Beautiful coral reef right outside the hotel. Staff is nice and helpful but they do overlook customers at the restaurant/bar quite a lot.

2022-07-17 via Nuitee
V
Verified traveler
4
Lidt for pengene
Pros:

Der var utroligt mange tusindben, larver og lignende da vi kom til værelset. Badeværelset lugtede forfærdeligt, og aircon virkede stort set ikke… der var meget lidt lys på ressortet så det var lommelygte det meste af vejen.
Maden var under standard til prisen

2022-06-23 via Nuitee
V
Verified traveler partner
10
Pros:

Nos encantó todo, desde el hotel, la habitación y la gran amabilidad de todo el personal, siempre con una amplia sonrisa.
Además de tener playa estábamos en la mejor zona para hacer buceo, vimos muchísimos corales tu peces, impresionante!!

2019-12-11 via Nuitee
J
JessicaMitchell partner
10
Pros:

We loved our stay at Sunrise Gili Air for 4 nights during our honeymoon! The resort itself is in the perfect location on Gili Air - about 10 minutes from the harbour and located right next to the best snorkelling spot on the island! Lots of great restaurants and snorkel/dive shops nearby.

We stayed in one of the Signature suites with a big, comfortable bed and daybed on the main floor, and an open air loft with 2 hammocks and bean bag chairs up top. The pool area is big, beautiful and well maintained, and the restaurant is gorgeous as well! The buffet breakfast in the morning was great, and every staff member we encountered were incredibly friendly and helpful! There are loungers overlooking the ocean, which get swapped out for romantic candle lit tables for dinner.

Overall we loved our stay at Sunrise Gili Air and would definitely recommend it!

2019-10-09 via Nuitee
C
Charlotte
10
Superb hotel
Pros:

This is a perfect hotel. Fabulous location with turtles swimming on the adjoining reef in the morning. Stylish grounds and a lovely pool and ultra friendly. Wonderful food. Superb service. A short walk from the harbour. Near everything. Wow it was amazing!

2019-08-26 via Nuitee
V
Verified traveler family
8
Pros:

Ligt aan het strand. Drank en eten wel duurder dan in de omgeving.

2019-08-11 via Nuitee
S
Sofie-Amalie
10
SÅ skøn en oplevelse!
Pros:

Alt på hotellet lever op til billederne og beskrivelsen! De har en smuk udsigt, gode drinks (prøv deres mango colada!), god morgenmad og en dejlig pool. Service er i top. Anbefaler at bo her, hvis man skal til Gili Air!

2019-07-22 via Nuitee
T
Tobias
6
Pros:

Fina rum, dåligt wi-fi , sjukt fin pool

2019-06-21 via Nuitee