Big Orange Hotel

Hotels
Independent
7.4 (21 reviews)
No. A31, Jalan 2, Cinta Sayang Resort Homes, Sungai Petani, Kedah, 08000 , Sungai Petani , MY

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Free breakfast
Free newspapers in lobby
Tours/ticket assistance
Free self parking
See all facilities

Review Highlights

Pros:
Good location near city center
Close to food and convenient store

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-11-09 19:35

Property Description

Convenient Amenities
Make use of complimentary wireless internet access, concierge services, and a vending machine, ensuring a hassle-free stay.

Dining Options
Indulge in delicious meals at WiFi Cafe or grab a snack at the hotel's coffee shop/cafe, where a complimentary breakfast awaits you.

Featured Amenities
Enjoy access to a business center, complimentary newspapers in the lobby, and a 24-hour front desk, along with free self-parking and an optional airport shuttle for your convenience.

Explore Sungai Petani's attractions like Amanjaya Mall and Village Mall just a short drive away. Experience comfort and hospitality at Big Orange Hotel.

Important information:

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AOR

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.4
Based on 21 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
M
mohd alif razihan bin partner
8
Pros:

Good location near city center. Close to food and convenient store

2025-05-25 via Nuitee
J
Joanne family
4
Pros:

Booked a family room deluxe for 4 pax. TV channels can’t scan although the staff came to check it.

As for the bathroom, the shower head broke and the staff need to tie it with a string, the bedroom aircond can’t adjust the swing too.

And for the bed, my family and I got bitten by bedbugs. It’s been 4 days and the bites are still very itchy.

2023-01-11 via Nuitee
A
AJ friends
8
Pros:

Room and toilet is clean. Fair for the price. Only things is when breakfast, we still saw a lipstick mark on a cup.

2020-08-03 via Nuitee
S
syed
6
Pros:

only 2 tv channels; even basic things like toothbrush+toothpaste & tissue paper not provided

2020-02-25 via Nuitee
V
Verified traveler
8
Pros:

Close to main road, if possible need lift, so if elderly or you carry heavy luggage, help you going upstairs comfortably

2019-11-13 via Nuitee
J
Joeharzy
10
Pros:

very nice place to stay with light breakfast for all type of room.

2018-11-01 via Nuitee
C
Chuah
4
Pros:

Not so good facilities NOT certified.

2018-08-04 via Nuitee
V
Verified traveler
8
Great basic hotel with cheap price
Pros:

Offer basic needs for traveller. Suitable for short stay.

2018-05-25 via Nuitee
S
Shah
6
Comfortable hotel
Pros:

Nice hotel. As I was traveling for work, I like the bright lighting & desk to do my work on laptop. Very convenient.

2018-04-21 via Nuitee
V
Verified traveler
8
Pros:

Check in very late by the staff still ☺. Clean room n easy access the hosp

2018-04-20 via Nuitee
K
kc
8
Convenient
Pros:

There have restaurant,saloon,convenient shop at the same roll with hotel.

2017-12-26 via Nuitee
A
Al.az
6
Quite area, easy parking
Pros:

Quite area and easy to find parking.Nearby got supermart & restaurant. Got cctv on certain area inside/outside hotel.
Duvet in my room was found with stains on it. Cleanliness of bed sheets need to be improved.

2017-07-01 via Nuitee
L
LEAO
8
Pros:

New and clean hotel room with resonable price. Its location is slightly away from heavy traffic and with quite environment.

2017-06-17 via Nuitee
R
Rose
4
Very bad and not what was advertised
Pros:

The room was very disappointing. The room was small, cramped and not suited for four people. There was no window and so it felt very claustrophobic. The staff were non-existent. The towels were not changed once during the stay and the beds were not made once either. Will not suggest to anybody travelling without car as the hotel is isolated.

2017-03-24 via Nuitee
V
Verified traveler
8
Pros:

The staff is friendly, the room is comfortable. The service provided also good. They also provide additional services such as karaoke room. If possible, add on lift, so that it is easier for elderly to go to level 2.

2017-02-12 via Nuitee
V
Verified traveler
8
good deal
Pros:

everything is good, however if you wish the hotel staff clean up your room, you need to leave your key card at a designated area, if not you room will left as it it.

2017-02-05 via Nuitee
F
Faridah
8
One night stay
Pros:

Japanese style room too small for a couple with baby.
Overall service is ok.
Easy to find parking

2017-02-03 via Nuitee
M
Mimi
8
Good place to stay, worth the money.
Pros:

It's great place, when your kids are grown up. The family room is spacious.

2017-01-09 via Nuitee
K
KIM KEA
8
Clean & Bright
Pros:

Pros : The room was clean and bright. Room is not stuffy with adequate ventilation.

Cons : The air conditioner was located directly above one of the single beds. This made the person sleeping on that bed feeling uncomfortable with the direct air conditioning.
No lift available for those who has difficulty climbing stairs. (Fortunately, staff was great to offer help in carrying heavy luggage to room)

2016-04-28 via Nuitee
J
Julian
6
New and Clean!
Pros:

Discovered the its a new Hotel, found that the room was quite small and the surroundings were a new development thus rather empty.

2016-01-03 via Nuitee