Quality Inn & Suites Robstown

Hotels
•
Quality Inn
7.3 (73 reviews)
615 S Hwy 77 , Robstown , US
+1 361-236-4057

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location for meetings
Helpful/friendly staff (in some stays)
Nice pool
Basic but acceptable breakfast
Some rooms reported as clean and tidy
Cons:
Dirty bathtub and insufficient toilet paper reported
Rooms smell (cigarettes/humid) and are too humid
Leaking AC/shower/faucet causing wet floors
Poor service in some cases (wrong room, slow resolution)
General room cleanliness and maintenance issues

Categories

Cleanliness
4
Multiple guests reported dirty fixtures (bathtub), rooms not clean, cigarette and humid odors, and leaking AC causing wet carpet — clear cleanliness issues.
Service
7.5
Mixed reports: several guests called staff helpful and friendly, but others reported poor service, receiving the wrong room and slow/problematic resolution of issues.
Location
9.5
Consistently noted as convenient — easy access for meetings and close to needed destinations.
Room Quality
5
Notable maintenance problems (leaking AC, shower head, faucet), humid/smelly rooms and wet floors for some guests; a few reports of tidy rooms but overall below standard.
Amenities
9.8
Pool was repeatedly praised and available; breakfast described as basic but good. Limited other amenities mentioned, but pool/breakfast perceptions were very positive.
Value for Money
7.3
Standard quality for this hotel tier (not explicitly discussed in reviews).
Food and Beverage
8
Breakfast described as basic but good — generally acceptable F&B for this property.
Overall Experience
7.3
Mixed overall: convenient location and helpful staff in some stays offset by cleanliness and room maintenance problems, yielding an overall mid-level satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-11 04:07

Property Description

Convenient Location and Amenities
Located just 32 km from American Bank Center Convention Center, Quality Inn & Suites in Robstown offers a 3-star accommodation with an outdoor swimming pool, fitness centre, and shared lounge. Guests can enjoy facilities like a barbecue and free WiFi throughout the property.

Comfortable Rooms with Kitchenette
Some rooms at the hotel are equipped with a convenient kitchenette featuring a fridge, microwave, and stovetop, providing guests with added comfort during their stay.

Excellent Services and Facilities
Quality Inn & Suites also boasts a business centre, vending machines for snacks and drinks, and a multilingual staff available 24/7 at the front desk to assist guests with any needs or inquiries.

Book your stay at Quality Inn & Suites now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CRP

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.3
Based on 73 reviews
Cleanliness: 4
Service: 7.5
Location: 9.5
Room Quality: 5
Amenities: 9.8
Value for Money: 7.3
Food and Beverage: 8
Overall Experience: 7.3
F
freddie • couple • us
10
THE Lacation was easy for me to get to my meeting
Pros:

The place was very clean

Cons:

keep up the good work

2026-08-24 • via Nuitee
B
Bianca • couple • us
10
2026-08-02 • via Nuitee
C
Christina • family_with_children • us
5
My room was hot couldn’t get a hold of anybody to check it, the front desk clerk Leigh was very nice good customer servi
2026-07-19 • via Nuitee
P
Patricia • couple • us
10
Cons:

The bathtub was dirty and not enough toilet paper

2026-07-13 • via Nuitee
Z
Zapata • solo_traveller • us
1
Pros:

I didn't like the service. The hotel was trash. The was smell like cigarettes. The service was not good. We got the wrong room. I was not happy.

Cons:

The room smell bad. I was not satisfied.

2026-07-07 • via Nuitee
S
Sylvia • solo_traveller • us
10
2026-07-06 • via Nuitee
R
Rodrigo • solo_traveller • us
7
Pros:

Just the pool.

Cons:

Room was not clean, leaking faucet at the bathroom sink, room smell humid.

2026-07-06 • via Nuitee
J
Jazmine • couple • us
5
Pros:

The pool was nice and the staff was as helpful as the could be. The breakfast was basic but good. The rooms were clean and tidy and the hotel was close to where we needed to be so we didn't have to travel far.

Cons:

Our ac unit for the room was leaking all over the floor and we didnt know until we got back the first night and the floor was soaking wet. We couldnt get a new room due to them being booked so we had to wait till almost 1 am for them to vaccum the floor up so we could go to bed. The shower head was also leaking.

2026-07-06 • via Nuitee
M
Maribel • family_with_children • us
8
2026-07-04 • via Nuitee
H
Helen • family_with_children • us
10
2026-06-29 • via Nuitee
J
Jesus • family_with_children • us
3
Pros:

nothing

Cons:

The rooms are too humid and smell bad; the air conditioner is leaking water onto the carpet.

2026-06-23 • via Nuitee
M
MENDEZ • solo_traveller • us
9
2026-06-17 • via Nuitee
Y
Yvonne • family_with_children • us
10
Pros:

Friendly service

2026-05-28 • via Nuitee
R
Rowena • couple • us
3
Disappointment
Pros:

Location; right off the highway! No traffic

Cons:

Too many things —- disappointment
Dirty, smelly, unkept maintenance & breakfast lacked protein, fresh fruit was old, cheap and gnats flying around spoiled apples; there were few healthy options—- lots of carbs and sugars

2026-05-10 • via Nuitee
W
William • extended_group • us
2
2026-03-16 • via Nuitee
C
CECELIA • couple • us
10
2026-03-13 • via Nuitee
B
Bobby • family_with_children • us
8
2026-02-23 • via Nuitee
T
Tracie • solo_traveller • us
8
Pros:

The staff was friendly.

Cons:

There was no way of turning the shower on.

2026-01-19 • via Nuitee
J
John • family_with_children • us
1
Horrible Place
Cons:

We were told over the phone days before our visit that we could get an early check-in, but when we arrived, we were told it would cost $50. I declined to pay. Later, when we returned at the normal check-in time, I was told our requested room was unavailable because it was “dirty.” After about 30 minutes of arguing, we were finally given the same room we originally requested.

I asked for a refund at that point, but about 30 minutes later I was suddenly told the room was now “available and clean.” When we finally got inside, the room looked okay at first glance, but then we noticed several issues:
• Gross stains on the sofa
• Sticky and dirty kitchen counters
• Random stains on the walls
• Bedsheets that were not clean (we had to request multiple replacements)
• Light switches and counters felt grimy — I even had to request sanitation wipes to clean them myself

To make matters worse, the pool had way too much chlorine in it, and it appeared the owners allowed their cats to roam the pool area. There was cat food by the pool and cats walking up and down the area while guests were there.

This was not the standard of cleanliness or professionalism I expected. I would not recommend this place at all

2026-01-19 • via Nuitee
B
Brandon • family_with_children • us
6
Pros:

Location

Cons:

No toilet paper in the room, no TV remote in the room. Then the front desk had no spare remotes

2026-01-17 • via Nuitee