Best Western Plus Sweetwater Inn & Suites

Hotels
•
Best Western Plus
8.5 (136 reviews)
300 NW Georgia Avenue, Sweetwater, Texas, 79556 , Sweetwater , US
+1 325-236-6512

listing image 1
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Pets allowed

Facilities

Elevator
Fitness facilities
Fireplace in lobby
Television in common areas
Free breakfast
Multilingual staff
Meeting rooms
Smoke-free property
Grocery/convenience store
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Very comfortable beds noted in many reviews
Friendly, helpful staff (specific positive mentions)
Clean rooms and some no-carpet rooms
Pet-friendly property with suite upgrades available
On-site amenities: gym, pool, hot tub
Convenient location near I-20
Cons:
Consistently poor breakfast (limited or nonfunctional items, no coffee)
At least one serious billing issue reported (charged multiple times)
Occasional housekeeping issues (mold on caulking, torn sheet)
Outside property sometimes described as trashy/dirty
Pool water reported cold despite hot weather

Categories

Cleanliness
8.4
Generally reported as clean in multiple reviews (rooms, no carpet in some rooms), but isolated issues noted (mold on tub caulking, torn sheet, trashy outside property) lead to a slightly reduced score.
Service
9.8
Service is frequently praised (friendly, helpful staff; specific mentions of Monica, Nina, Jessica; staff upgraded a family and accommodated requests), so this category is rated very highly.
Location
9.5
Location is described as great and convenient (right off I-20), though some road noise is noted; overall location value and accessibility are strong.
Room Quality
9
Rooms are described as spacious with very comfortable beds in many reviews; some negatives (mattress dip, torn sheet, mold on caulking) slightly lower the rating but overall room comfort is high.
Amenities
9.5
Amenities like gym, pool, hot tub and pet-friendliness are called out positively; complaints about cold pool water exist but do not outweigh the presence and usefulness of the amenities.
Value for Money
7.8
Mixed signals: several guests say they would return and prefer the property, but a serious billing complaint (charged multiple times) and some breakfast problems reduce perceived value.
Food and Beverage
5.5
Repeated, specific negative feedback about breakfast: items missing, nonexistent hot plates, no/poor coffee, hard French toast, limited options and inconsistent restocking — this category is notably weak.
Overall Experience
8.5
Overall impression is positive but mixed: excellent staff, comfortable rooms and good amenities contrast with repeated breakfast issues and occasional housekeeping/billing problems, yielding an overall rating equal to the target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Recreational Opportunities
Enjoy the outdoor pool, spa tub, and fitness center for relaxation and exercise.

Complimentary Amenities
Benefit from free Wi-Fi, a welcoming lobby fireplace, and a banquet hall.

Convenient Services
Take advantage of the business center, 24-hour front desk, and multilingual staff for a stress-free stay.

Don't miss the chance to experience the perfect blend of comfort and convenience at Best Western Plus Sweetwater Inn & Suites. Book your stay now for a memorable getaway.

Important information:

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.5
Based on 136 reviews
Cleanliness: 8.4
Service: 9.8
Location: 9.5
Room Quality: 9
Amenities: 9.5
Value for Money: 7.8
Food and Beverage: 5.5
Overall Experience: 8.5
A
Armando Lopez • family
10
Pros:

Good pillows and restful quiet night.

2025-09-27 • via Nuitee
C
Courtni
10
Pros:

Everything was perfect. Clean, very comfortable bed, good breakfast, and very friendly staff. I loved my experience there and will return.

2025-09-22 • via Nuitee
G
George • partner
4
Pros:

No items at breakfast two mornings grounds were not kept and Hotel very noisy

2025-09-21 • via Nuitee
T
Teodora
2
Terrible stay!
Pros:

Terrible experience! I was charged 3x. Its a very long story to explain. They just love charging me. My daughter and I and our non shedding puppies only stayed 1 night but we got charged 3x. Pet deposit is supposed to be $20 per dog per night. I am just frustrated!

2025-09-21 • via Nuitee
R
Randal
6
Pros:

The breakfast was simply nonexistent. Both hot plates they had when we open the lid, There was nothing inside. I went to get coffee and the machine wasn’t working so, basically nothing to eat or drink for breakfast.

2025-09-20 • via Nuitee
D
David
6
Poor breakfast
Pros:

We arrived at 7:15 for breakfast and there was little food available. No eggs, no bacon/sausage, no pastries, no coffee, no oatmeal. Eggs were brought out after waiting 5-10 minutes.

2025-09-19 • via Nuitee
J
Jonathan
10
Pros:

Preferred property to stay at

2025-09-18 • via Nuitee
L
Lois • family_with_children
8
Pros:

The beds were comfortable and the room was clean. However, the bath tub had mold on the caulking around the tub.

2025-09-14 • via Nuitee
P
Patrish • family
10
Pros:

Monica & Nina as well as Jessica were all amazing staff on site and helped us in every way we needed. Thank you ladies for being so accomodating

2025-09-12 • via Nuitee
B
Brian
10
Pros:

Really nice hotel and bonus it was pet friendly. Bed were VERY comfortable, great breakfast, gym and pool. Will stay again!

2025-09-08 • via Nuitee
E
Elizabeth
10
A little old but in great shape!
Pros:

Best Western Plus does it again! This hotel is a little dayed but still in great shape. The room was spacious and the bed was amazing! Its right off I20 so there is road noise but the AC was fantastic and worth the noise!

2025-09-06 • via Nuitee
T
Terri
8
Pros:

We are seniors and needed bottom room, they pleasantly give us one!!! It was very clean and did not have carpet!!!!!

2025-09-06 • via Nuitee
A
Annette
8
Pros:

Nice and clean amazing water pressure and shower

2025-08-31 • via Nuitee
M
Michael • family
8
Pros:

Feint entrance maintained and clean. Rest of outside property trashy, dirty

2025-08-28 • via Nuitee
A
Andrew • family_with_children
10
Pros:

I came in late in the evening after a long road trip with my two toddlers. They were running around the lobby full of energy after being stuck in the car the past 12 hours and the staff noticed my exhaustion. She upgraded us to a suite and ensured that no one was staying below us to allow my kids to run around the room until they fell asleep and it was really such a blessing. Love good people like that.

2025-08-27 • via Nuitee
V
Verified traveler
8
Pros:

Had to wait on staff at check-in and breakfast was limited. Torn sheet, but bed was comfortable.

2025-08-26 • via Nuitee
H
Hassan
10
Pros:

Great location, comfortable bed. Outdoor swimming pool.

2025-08-14 • via Nuitee
A
Alexander
10
Pros:

The staff here were great and full of good info

2025-08-11 • via Nuitee
B
Blake • family_with_children
6
Pros:

Hotel itself isnt that bad probably its best feature they do keep it neat and clean. Breakfast is an absolute joke. French toast was so hard you couldnt even chew it. Coffe was flat disgusting. No onto the room, rooms themselves are decent. The beds about as stiff as a 2x4. Now onto the pool for being 110 degrees outside you would think the water would be like bath water. Lmao ya no that water was cold. Hot tob was decent if you dont mind sitting with bugs of some sort.

2025-08-10 • via Nuitee
S
Sara • partner
6
Pros:

To old

2025-07-29 • via Nuitee