Best Western Douglas Inn & Suites

Hotels
Best Western
8.8 (124 reviews)
199 E 7th St, Douglas, Arizona, 85607 , Douglas , US

Facilities

Free breakfast
Express check-out
24-hour front desk
Express check-in/check-out
Elevator
Conference space
Free breakfast
Multilingual staff
Express check-out
Smoke-free property
See all facilities

Review Highlights

Pros:
Great experience
Very clean
Good breakfast
Good coffee
Cons:
Slight smoke smell in the room

Categories

Cleanliness
8.59
The room was very clean.
Service
9.06
Standard quality for this hotel tier.
Location
9.1
Standard quality for this hotel tier.
Room Quality
8.55
Standard quality for this hotel tier.
Amenities
8.58
Standard quality for this hotel tier.
Value for Money
8.54
Standard quality for this hotel tier.
Food and Beverage
9.09
The breakfast and coffee were very good.
Overall Experience
8.86
Great experience! Will definitely check in again!!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:26

Property Description

Recreational Opportunities- Enjoy an outdoor pool, spa tub, and 24-hour fitness center for leisure and relaxation.

Amenities- Start your day with a complimentary full breakfast, and take advantage of the 24-hour business center and 24-hour front desk.

Room Features- Feel at home in one of the 69 air-conditioned rooms with LCD televisions and free Wi-Fi.

Explore nearby attractions like Tenth Street Park and Casino M, just a short drive away. Book your stay at Best Western Douglas Inn & Suites now!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Property Accessibility

Total Disability Score: 42.14
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 124 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.86
S
Sean family_with_children
10
Pros:

Great experience! Will definitely check in again!!

2025-09-14 via Nuitee
D
Daniel partner
8
Pros:

Not the hotels fault but room had a slight smoke smell.

2025-08-30 via Nuitee
A
Aurora family
10
Pros:

Very clean and quiet. The breakfast was very good . Coffee was good.

2025-07-07 via Nuitee
C
carlos
8
Good stay
Pros:

Good stay in general

2025-04-18 via Nuitee
C
Christina family
6
Pros:

The breakfast was no go eggs got my son sick. The waffle maker was broken and the juice maker was also broken

2025-04-04 via Nuitee
V
Verified traveler
10
Mexico trip
Pros:

We lived it

2025-02-23 via Nuitee
R
Rhett partner
10
Pros:

It was a great experience.

2025-02-16 via Nuitee
S
Samuel
10
Pros:

it was clean, and quiet. perfect experience. Would recommend.

2025-01-21 via Nuitee
H
Herman
10
Pros:

Great staff

2025-01-15 via Nuitee
K
Kerri
10
Pros:

Check-in was great and the young lady at the desk was accommodating.

2024-11-18 via Nuitee
M
Maureen
8
First stay
Pros:

We found the staff very helpful, the hotel very comfortable and clean. Breakfast ok. However the lack of provided usb stations to charge personal devices was disappointing.

2024-11-17 via Nuitee
T
Trail55313153681 Family
4
Stolen items from the room
Pros:

Stayed there for my grandmother's funeral. My son's phone was stolen from the room along with his charger. I reported it to the front desk and was told that the cleaning lady had left for the day. We showed the lady at the front desk that the phone was pinging in Agua Prieta on Calle Ocho.... and she mad a call and told us that someone would call us back. Needless to say no one did and I was told today by a gentleman that answered "no one will call you back from here".... will have to file a police report but have to go back down there and do it in person. Will provide law enforcement will all of the information on the location that we have.

2024-11-14 via Tripadvisor
V
Verified traveler
10
Pros:

It was a great stay! The only complaint was that the room still seemed dark with all the lights on... other than that we had an amazing time here

2024-11-06 via Nuitee
M
Michelle friends
10
Pros:

Great cust svc

2024-10-28 via Nuitee
L
Lillian family
8
Pros:

Room was clean and nicely kept.

2024-10-27 via Nuitee
C
Carlos Arturo
10
Pros:

Nice property

2024-10-18 via Nuitee
K
Kathy
8
Husband slipped coming out of shower
Pros:

My husband fell on Monday in the walk-in shower - slipped on the slick floor because the tile is slick when coming out of the shower. He hurt his knee, back and shoulder. Had to use a walker for a couple of days. Please review taking precautions to address this issue.

2024-10-17 via Nuitee
V
Verified traveler
2
Bed Bugs!
Pros:

Beware they have bed bugs! I stay here on 8/13 and I was awaken by bug bites on my arm. When I got up and turned on the light they were like 5-6 bugs crawling around. I called the front desk and they gave me another room but I was not comfortable after seeing all the bugs so I left. I called the next the hotel in the morning to talk to someone about it. The person who answered asked if I had photos and told me someone would be reaching out. It’s been a week and not one person has reached out. I will never stay here again.

2024-08-21 via Nuitee
R
Robert
10
Pros:

We were very happy with our stay here.

2024-08-19 via Nuitee
G
Gabriela
10
Pros:

Nice place to stay

2024-08-14 via Nuitee