Best Western Plus BWI Airport Hotel - Arundel Mills

Hotels
•
Best Western Plus
8.4 (622 reviews)
6755 Dorsey Road , Elkridge , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cold pool
Cleanliness issues

Categories

Cleanliness
7.9
Several reviews highlighted issues with hygiene, including bloodstains on sheets.
Service
9.4
Most reviews praised the friendliness and promptness of the staff.
Location
8.9
Reviews indicated a convenient location for access to amenities and nearby attractions.
Room Quality
8.9
Guest reviews appreciated the comfort of the rooms, though some concerns were noted.
Amenities
6.9
The indoor pool issues and lack of advertised features were significant negatives.
Value for Money
8.4
General sentiment indicated reasonable pricing but disappointment in missing amenities.
Food and Beverage
7.9
Breakfast was mentioned as repetitive and slow in replenishment.
Overall Experience
8.9
Mixed reviews leading to a generally positive impression despite highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:23

Property Description

Convenient Location and Amenities
Situated just 7 miles from Baltimore Washington International Airport, the Best Western Plus BWI Airport Hotel - Arundel Mills offers a free airport transfer, indoor pool, and sauna.

Comfortable Accommodations
Each guest room is equipped with free WiFi, a flat-screen TV, and coffee making facilities. The rooms are beautifully decorated in bright colours and wood furnishings, ensuring a cozy stay for guests.

Complimentary Services
Guests can enjoy a workout at the on-site fitness centre, utilize the business centre for their professional needs, and take advantage of the free airport shuttle. Plus, a delicious full hot breakfast buffet is served daily in the lobby.

Book your stay now and experience a convenient and comfortable stay near Baltimore's top attractions!

Important information:

Please note that free parking is limited to the duration of the stay at the hotel. Parking is limited to one space per room. There is a surcharge for additional vehicles.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 622 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 8.9
Amenities: 6.9
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 8.9
W
William • couple • us
10
2026-02-11 • via Nuitee
M
Melissa • family_with_children • us
10
Pros:

Everything was extremely good

2026-01-28 • via Nuitee
J
Jessica • couple • us
8
2026-01-23 • via Nuitee
S
Sanchez • couple • us
10
2026-01-21 • via Nuitee
S
Sanchez • couple • us
10
2026-01-21 • via Nuitee
A
adriana • family_with_children • us
6
2026-01-20 • via Nuitee
N
Norma Jean • extended_group • us
9
The area was very convenient for all the places we wanted to visit. Easy access to I-95
Pros:

Good choices..good location

Cons:

Each morning we came downstairs for breakfast at 9am and the eggs and potatoes were empty. I had to find a staff person to ask to replenish.

2026-01-19 • via Nuitee
D
Devora • family_with_children • us
10
2026-01-19 • via Nuitee
C
Chris • couple • us
1
Awful. There was no hot water, stained towels, and it was musty in room
Pros:

Location

Cons:

No hot water and dirty

2026-01-19 • via Nuitee
J
Joshua • solo_traveller • us
6
Pros:

Room was nice enough. Staff was friendly when I checked in.

Cons:

People slamming doors at 1am. People yelling in the halls and then outside at 3am.

2026-01-19 • via Nuitee
T
Tess • couple • us
6
2026-01-19 • via Nuitee
J
Jamie • family_with_children • us
1
Kind of a gross place to stay.
Pros:

The staff was friendly

Cons:

It was so hot and sticky when we entered the building. It had a gross moist atmosphere. Our room had a smell that reflected the moisture in the air. My daughter complained that the bed felt wet when she got in it. I checked it and it was just the warm moist air in the room being reflected on the sheets. We were so tired from a 15 hour flight that we just sucked it up and left at 6am the next morning.

2026-01-19 • via Nuitee
L
lisa • family_with_children • us
7
Fun night with grandkids
Pros:

Sorry but I was upset
It was all ok . But we took our grandkids for the pool . When we got there and checked in the lady at the counter never said anything about it . Until we checked in call to ask hours pool then said no heat in pool . 🥺

Cons:

It was nice

2026-01-16 • via Nuitee
M
Monique • couple • us
2
No hot water... Staff could not fix due to the number of people at the hotel. But were nice.
Pros:

The staff was great! The hotel was very busy the staff was great help!

Cons:

The hotel was very busy! lot of people leaving for cruise. Went to take a shower there was not HOT WATER....waited serval hours later..... still no HOT water to take shower that night. Next morning the water was warm..... The staff was great explaining... but could not fix water.... The hotel decor needs updating. Stay there at last minute family member in the hospital. Paid $219.00 for one night!!! Every disappoint with look of hotel and no hot water after a long day!!!! Would not stay or recommend this hotel!!

2026-01-15 • via Nuitee
C
Carlos • couple • us
3
Maintenance personnel that fixed the tv problem. He said his name was as Ray. TheGM was very rude.
Pros:

Breakfast could have been better served with more of a variety. They had the same breakfast everyday. Our first check in room had not been cleaned. They moved us across the hallway and the mini fridge never worked and the tv remote wasn’t working. Moved to the third room and the tv was not working. A maintenance worker came and fixed the cable line that was disconnected. I got stuck in the elevator with someone else and we both reported it. Over the next couple of days got stuck two more times. On Thursday at breakfast at 9:00 am they ran out of food.Front desk personnel and kitchen staff walking around.Finally I observed a desk worker come out of the kitchen with a bag of sausage and hash browns. They took them to a room behind the desk and they never brought them back.Now the so called in door pool was closed and someone was working on an inspection? However when the pool was open it was so around the pool area you would have caught pneumonia. There was no Heat in the pool area. If you used the steam room you would come out into the cold 🥶 pool area.

Cons:

See Above.

2026-01-12 • via Nuitee
D
Du • couple • us
2
Pros:

It oki

Cons:

It oki

2026-01-11 • via Nuitee
K
Kennard • solo_traveller • us
10
2026-01-09 • via Nuitee
A
Andrea • couple • us
10
2025-12-31 • via Nuitee
M
Mandy • extended_group • us
7
2025-12-29 • via Nuitee
C
Clayon • couple • us
7
2025-12-29 • via Nuitee