Best Western Murfreesboro

Hotels
•
Best Western
6.9 (168 reviews)
168 Chaffin Place, Murfreesboro, Tennessee, 37129 , Murfreesboro , US
+1 615-895-3818

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Children allowed
Pets allowed

Facilities

Free breakfast
Safe-deposit box at front desk
Smoke-free property
Assistive listening devices available
Free self parking
Free continental breakfast
Health or beauty spa nearby
Free breakfast
Health or beauty spa nearby
Free WiFi
See all facilities

Review Highlights

Pros:
Many guests reported clean rooms and comfortable beds
Good value/very reasonable price noted by multiple reviewers
Convenient to interstate and nearby dining with adequate parking
Several guests praised friendly and helpful staff
Cons:
Repeated reports of broken/non-working items (showers, TVs, pool)
Breakfast quality/cleanliness issues (fruit flies, poor items)
Smoke odor and strong disinfectant in some rooms
Safety concerns on property (vagrants/shady activity) and occasional unfriendly or inattentive staff

Categories

Cleanliness
6.2
Mixed reports: many guests described rooms as clean, but there are multiple complaints about smoke odor, overpowering disinfectant, breakfast area with fruit flies, and litter/garbage on the grounds.
Service
8.5
Mixed but generally positive: several guests praised the front desk and polite staff, though a few reported unfriendly staff or a clerk who left keys without explanation; overall staff responsiveness is often described positively.
Location
6
Mixed location feedback: convenient to the interstate and nearby dining, adequate parking, but repeated safety concerns (vagrants, shady people, alleged drug activity) and highway noise were noted.
Room Quality
5.8
Frequent room issues: comfortable beds reported, but several guests experienced non-working showers, TVs, inadequate bathrooms, repair needs (walls/floors), and smoke odors—overall below average room condition.
Amenities
6
Basic amenities with problems: parking is adequate, breakfast offered, but pool reported not working/dirty, vending absent, TVs sometimes not working, and lack of pet waste bags noted outdoors.
Value for Money
8.7
Many guests called the hotel very reasonable or a wonderful price and said they'd return; a minority felt price was high for the condition, but overall value perception is strongly positive.
Food and Beverage
6.8
Breakfast reviews are mixed: several guests said breakfast was good/well stocked/adequate, while others reported poor quality or cleanliness issues (fruit flies, preheated food).
Overall Experience
7.2
Overall mixed to slightly positive: numerous guests had decent or good stays and would return, but significant negative experiences (safety concerns, room/amenity failures) lower the overall consistency.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Discover the perfect blend of comfort and convenience at Best Western Murfreesboro, ideally located just moments away from the Go USA Fun Park and top attractions.

Comfortable Rooms
Stay relaxed in one of our 49 air-conditioned rooms, featuring modern amenities such as refrigerators, flat-screen televisions, and complimentary Wi-Fi. Enjoy the convenience of private bathrooms equipped with essential toiletries and hair dryers.

Excellent Location
With easy access to popular spots like Stones River Mall and Ascension Saint Thomas Rutherford Hospital, you'll find everything you need within a short drive. Whether you're visiting for business or leisure, our hotel positions you perfectly for exploration.

Complimentary Breakfast & Amenities
Start your day right with a complimentary continental breakfast served daily. Relax by our seasonal outdoor pool or stay connected with our round-the-clock front desk and secure parking.

Book your stay today and experience the best of Murfreesboro!

Important information:

  • The seasonal pool will be open from May 31 to September 06.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

6.9
Based on 168 reviews
Cleanliness: 6.2
Service: 8.5
Location: 6
Room Quality: 5.8
Amenities: 6
Value for Money: 8.7
Food and Beverage: 6.8
Overall Experience: 7.2
E
Erin • family
6
Pros:

The shower in the room didn’t work and only had bath option. The front desk clerk disappeared and just left keys on desk without explaining where the room was or giving any information including the room number.

2025-10-12 • via Nuitee
P
Phillip
10
Pros:

Clean, quiet, comfortable, parking close to room. No vending was my only dislike, but that's small potatoes.

2025-10-10 • via Nuitee
R
Roger
8
Very reasonable, clean and comfortable
Pros:

Very reasonable, decent continental breakfast, clean, comfortable.

2025-10-07 • via Nuitee
R
Rebecca
2
Pros:

Do not recommend. Staff was unfriendly.

2025-10-07 • via Nuitee
J
Janet
10
Pros:

T.V Not working

2025-10-05 • via Nuitee
J
Janet
8
Pros:

TV not working

2025-10-04 • via Nuitee
E
Erica
6
Pros:

Breakfast was dirty—lots of fruit flies—not a worker in site,

2025-10-03 • via Nuitee
C
Cody
10
Pros:

Everything was great.

2025-09-29 • via Nuitee
D
Doug
8
Pros:

The room was clean but it was supposed to be non smoking and smelled of smoke and very strong disinfectant. The disinfectant was overpowering and gave me a headache. The breakfast was very poor. All preheat stuff.

2025-09-27 • via Nuitee
A
Audriana • partner
10
Pros:

I really enjoyed my stay. And the front desk was amazing! I had so many questions and they answered every single one. Will come back again!

2025-09-25 • via Nuitee
L
Linda M
8
Pros:

No shops but parking adequate.

2025-09-25 • via Nuitee
A
arthur • family
8
Pros:

Great Mexican/Chinese food near by

2025-09-25 • via Nuitee
J
Jay T
8
Pros:

A decent experience, clean room and nice bed. Got a good nights rest

2025-09-23 • via Nuitee
C
Charles
8
Pros:

Great place to stay overnight. Clean , breakfast was good.

2025-09-22 • via Nuitee
C
Crystal
10
Pros:

Wonderful price, bed was super comfortable.

2025-09-18 • via Nuitee
K
Kaira • partner
6
Pros:

The bed is comfortable. However, I didn’t like the room smelling like smoke. Price is expensive for the condition.

2025-09-15 • via Nuitee
L
Lynn
6
Pros:

The room we slept in was fine. The bathroom was pretty inadequate. The walls and floors were in need of repair. There was no stopper in the tub. The pool was not working and fill of dirty leaf filled water.

2025-09-15 • via Nuitee
A
Anthony • family
10
Pros:

The room was clean and odor free was convenient to interstate as well as dining options. Breakfast was good aswell

2025-09-14 • via Nuitee
T
Terese • family
2
Pros:

I felt safe taking the dogs out at night, but no poop bags and people did not bother cleaning up after their dogs. I realized the next morning I had poop on my shoes and was walking in the room with it. Yuck! I did have my own bags and cleaned up after my pups. There was also a cart full of garbage in the lot next door and litter all over the grounds that I had to keep pulling out of my puppy's mouth. The staff was really nice though.

2025-09-13 • via Nuitee
D
Debra
2
Pros:

Vagrants living outside the hotel.
Drug dealling going on.
Very unsafe for a single woman ,miles from home. Hotel falsely advertised. Many more hotels nearby clearly safer.
Should be awarded a partial refund.. After traveling from florida for 11 hours heading to Michigan, I couldnt handle dealing with your customer service. I use you frequently.
I also have a current trip planned in October.
If I do not hear from you with some kind of grievence I will be cancelling and re- routing that trip and any of those to follow through another agency.
I wish Expedia would pay more attention to the properties they represent, and the consumers they potentially could be placing in harms way.woman's

2025-09-10 • via Nuitee