Best Western Crossroads Inn

Hotels
•
Best Western
7.8 (508 reviews)
2343 US Highway 331 South , DeFuniak Springs , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean amenities
Cons:
Dirty rooms
Inconvenient location
Old furnishings

Categories

Cleanliness
5.91
There were mentions of dirtiness and issues with cleanliness in various reviews.
Service
8.88
Multiple reviews praised the friendly and helpful staff.
Location
6.92
The location was described as inconvenient and hard to navigate in certain reviews.
Room Quality
6.87
Comments indicated that the rooms were old, with discomfort from old furnishings.
Amenities
8.9
Amenities like the breakfast and pool received positive mentions.
Value for Money
8.36
Some guests indicated reasonable pricing for the offered services.
Food and Beverage
8.41
The breakfast quality was noted positively by several guests.
Overall Experience
8.18
Mixed reviews lead to an overall average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:56

Property Description

Outdoor Pool and Convenient Location
Enjoy a refreshing swim in the outdoor pool at Best Western Crossroads Inn. Located just minutes away from Interstate 10, this entirely non-smoking property offers easy access to nearby attractions like Chautauqua Winery.

Comfortable Rooms with Modern Amenities
Relax in rooms equipped with microwaves, refrigerators, and coffee makers. The dark, wooden furnishings and free WiFi access create a cozy atmosphere for guests to unwind after a day of exploration.

Delicious Breakfast and On-Site Bar
Start your day with a complimentary continental breakfast before heading out to explore the area. In the evening, unwind at the hotel's bar and enjoy a selection of cocktails.

Experience comfort and convenience at Best Western Crossroads Inn. Book your stay now for a memorable Florida getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ECP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 508 reviews
Cleanliness: 5.91
Service: 8.88
Location: 6.92
Room Quality: 6.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.18
V
Virginia • solo_traveller • us
8
2026-05-09 • via Nuitee
S
Sabrina • solo_traveller • us
10
They make you free like part of the family
Pros:

They are honest people. I left a very expensive ring and the maid found it and returned it to front desk

Cons:

No complaints

2026-05-09 • via Nuitee
S
Sabrina • couple • us
10
It was wonderful
Pros:

Everything. Especially the service desk 💕

Cons:

N/A

2026-05-09 • via Nuitee
K
Kody • family_with_children • us
7
2026-05-07 • via Nuitee
S
Suzanne • couple • us
10
Will stay again!
Pros:

Location. Clean. Comfortable. Spacious rooms. Loved the separate 2nd sink for the bathroom.

Cons:

It was fine. No problems.

2026-04-28 • via Nuitee
R
Rachel • solo_traveller • us
7
2026-04-27 • via Nuitee
M
Mark644 • solo_traveller • us
8
Pros:

The people were nice and the facility is clean.But maybe a little bit dated

2026-04-24 • via Nuitee
N
Neal & Mary • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-04-22 • via Nuitee
A
Antonio • family_with_children • us
1
2026-04-17 • via Nuitee
M
Michael • extended_group • us
7
2026-04-09 • via Nuitee
M
McKeon • family_with_children • us
10
2026-04-02 • via Nuitee
F
Ferguson • couple • us
9
2026-04-02 • via Nuitee
F
Felissa MS TINY • family_with_children • us
9
2026-03-30 • via Nuitee
M
Mendenhall • family_with_children • us
10
Pros:

The lady working the front counter was so nice I left my card in my room twice she got me another one very fast thank you

2026-03-28 • via Nuitee
D
Desmond • couple • us
5
One gets what they pay for.
Pros:

Convenience

Cons:

Uncomfortable beds and the double charge with the billing.

2026-03-26 • via Nuitee
P
Paul • couple • us
7
2026-03-23 • via Nuitee
I
Inspire18024056116 • Solo travel
2
Terrible Experience at Midnight
Pros:

Midnight manager from India has no empathy for travelers who pay via Expedia at 12am to stay the night & then tells traveler that they cannot check in until 3:00PM in the afternoon. Even though hotel has 75% vacant rooms. Will not allow weary traveler to stay without paying twice even though he knows the booking is non-refundable and the hotel will absolutely be getting paid by Expedia. Lack of business acumen and reasonableness, therefore this weary traveler will NEVER book another Best Western hotel stay in his lifetime. Please hire your managers more carefully, because even though you did get paid twice for one (1) nights stay, this type of poor customer service will hurt your bottom line in the long run. Displeases Customer on March 22, 2026

2026-03-22 • via Tripadvisor
D
David • family_with_children • us
9
2026-03-20 • via Nuitee
M
Michelle • couple • us
6
Pros:

Location

Cons:

Blood spot on my sheets. Breakfast was terrible. Room smelled musty. Motel was a bit run down in the rooms. I think all there money goes in the lobby

2026-03-18 • via Nuitee
R
Richard • couple • us
8
Pros:

Quiet, good breakfast.

2026-03-17 • via Nuitee