Best Western Crossroads Inn

Hotels
Best Western
7.8 (541 reviews)
2343 US Highway 331 South , DeFuniak Springs , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean amenities
Cons:
Dirty rooms
Inconvenient location
Old furnishings

Categories

Cleanliness
5.91
There were mentions of dirtiness and issues with cleanliness in various reviews.
Service
8.88
Multiple reviews praised the friendly and helpful staff.
Location
6.92
The location was described as inconvenient and hard to navigate in certain reviews.
Room Quality
6.87
Comments indicated that the rooms were old, with discomfort from old furnishings.
Amenities
8.9
Amenities like the breakfast and pool received positive mentions.
Value for Money
8.36
Some guests indicated reasonable pricing for the offered services.
Food and Beverage
8.41
The breakfast quality was noted positively by several guests.
Overall Experience
8.18
Mixed reviews lead to an overall average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:56

Property Description

Outdoor Pool and Convenient Location
Enjoy a refreshing swim in the outdoor pool at Best Western Crossroads Inn. Located just minutes away from Interstate 10, this entirely non-smoking property offers easy access to nearby attractions like Chautauqua Winery.

Comfortable Rooms with Modern Amenities
Relax in rooms equipped with microwaves, refrigerators, and coffee makers. The dark, wooden furnishings and free WiFi access create a cozy atmosphere for guests to unwind after a day of exploration.

Delicious Breakfast and On-Site Bar
Start your day with a complimentary continental breakfast before heading out to explore the area. In the evening, unwind at the hotel's bar and enjoy a selection of cocktails.

Experience comfort and convenience at Best Western Crossroads Inn. Book your stay now for a memorable Florida getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ECP

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 541 reviews
Cleanliness: 5.91
Service: 8.88
Location: 6.92
Room Quality: 6.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.18
J
Justin couple us
10
2026-09-02 via Nuitee
R
Rhonda couple us
8
Pros:

It was centrally located and easy to get in and out of. The beds were comfortable and the room was clean. The staff was friendly

Cons:

There is a stale smell when you first walk into the entryway of the room, however you couldn’t smell it once you were in the room.

2026-08-29 via Nuitee
V
Veronica solo_traveller us
8
9
Pros:

It was a very nice location and the hotel was as well I hope to see you all again soon in the near future.

Cons:

No complaints 😉

2026-08-24 via Nuitee
J
Justin solo_traveller us
10
2026-08-21 via Nuitee
T
Tateanna couple us
10
Very comfortable and convienent no complaints
Pros:

Very nice front desk people

2026-08-13 via Nuitee
S
Steve solo_traveller us
9
Pros:

Clean , comfortable and appeared to updated. Property well maintained.

2026-08-12 via Nuitee
S
Sherryl solo_traveller us
3
Pros:

Location was good and staff was friendly.

Cons:

No shower curtain. Went to use the plug at side of bed it was filthy.

2026-08-08 via Nuitee
D
Dana couple us
7
Pros:

Location was great. Breakfast was good. Coffee was really good (at breakfast)

Cons:

The room smelled. The bathroom smelled like urine.

2026-08-03 via Nuitee
F
Footprints1111111 Solo travel
2
Older hotel- mold exposure
Pros:

The service here is good but this hotel is a much older property and there is mold in the rooms and in the air my allergies and sinuses were through the roof which only happens where there is high mold count. When I went to breakfast literally everyone was having sinus issues. Eyes burning sneezing attacks. I would not recommend staying bc of health reasons. I should have paid a bit extra and been in a newer place.

2026-07-28 via Tripadvisor
T
Tolbert solo_traveller us
7
Pros:

It was Best Western. Rooms were clean and it was nice to have shampoo, conditioner and body wash.

Cons:

The bed was not comfortable at all. The road noise was bad. The windows need to be more blacked out.

2026-07-10 via Nuitee
T
Tom couple us
10
2026-07-09 via Nuitee
K
Kerry couple us
9
Pros:

Breakfast was excellent. Waffle was incredible.

Cons:

The side doors in the room areas were not secured.

2026-07-08 via Nuitee
S
Stephanie couple us
1
Don’t stay here
Pros:

Was nothing like the pictures was very disturbing. Everything is outdated the room floors and walls looked yellow as well. The doors had a hole where you could see through. We found roaches in the shower as well. We went to Breakfast, and they had ran out of everything it was not good. Would not recommend going there.

Cons:

Was nothing like the pictures was very disturbing. Everything is outdated the room floors and walls looked yellow as well. The doors had a hole where you could see through. We found roaches in the shower as well. We went to Breakfast, and they had ran out of everything it was not good. Would not recommend going there.

2026-07-06 via Nuitee
A
Anthony solo_traveller us
7
Convenient overnight stop and very comfortable bed.
Pros:

Breakfast included was very convenient.

Located in an easy to access off the highway area not far from the oldest hot dog stand in Florida!

2026-07-06 via Nuitee
A
Angela solo_traveller us
9
Pros:

The pool area and the breakfast was great and the staff was awesome

Cons:

Wasn't nothing I didn't like

2026-07-02 via Nuitee
D
Dorothea couple us
10
The facility was easy to find and comfortable.
Pros:

The staff and location was perfect.

Cons:

Nothing

2026-06-21 via Nuitee
S
Sandra solo_traveller us
4
Best Western Plus
Pros:

The room was nice and comfortable the hotel was easy to find once off the hwy.

Cons:

The pillows on the bed were too small they were for a child. The bathroom door was too close to the toilet for opening and closing. On Google they showed a bar but they do not have one.
The breakfast was the worst. My husband had the grits and they looked greasy and runny. He actually got diarrhea from them 20min after he ate them.

2026-06-19 via Nuitee
M
Michael couple us
9
2026-06-18 via Nuitee
K
Kalfus solo_traveller us
10
Best hotel in town !
Pros:

I love the pool an how nice the staff was it's close to everything an it was clean an quite an breakfast was ok . Very nice . A/c work like brand new an had great hot water an pressure definitely would stay again. Great job guys keep up the good work

Cons:

There was no dislikes at all

2026-06-17 via Nuitee
K
Krystal couple us
9
2026-06-16 via Nuitee