Best Western Sunday House Inn

Hotels
•
Best Western
8 (158 reviews)
2124 Sidney Baker Street, Kerrville, Texas, 78028 , Kerrville , US
+1 830-896-1313

listing image 1
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Facilities

Elevator
Free breakfast
Safe-deposit box at front desk
Meeting rooms
Smoke-free property
Free wired internet
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
24-hour business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Spacious/comfortable rooms (some reports of 'huge' rooms)
Good breakfast
Pool and outdoor area
Convenient location and room-side parking
Nearby Italian restaurant
Staff responded quickly to maintenance issues in some cases
Cons:
Inconsistent cleanliness (dried booger, hair, mold, ash on pillow, toilet waste)
Outdated property and room elements (bathrooms, staircase safety concerns)
Occasional pool cleanliness issues
At least one unhelpful front-desk interaction (smoking/delays; poor assistance for disabled guest)
Room service lapses (rooms not cleaned on schedule); occasional plumbing/AC issues

Categories

Cleanliness
6
Multiple reports of cleanliness problems: dried booger on wall, hair and mold in shower, waste in toilet, ash on a pillow and littered sidewalks — cleanliness appears inconsistent and a notable pain point.
Service
9.5
Service is repeatedly praised: staff described as friendly, helpful and professional; several guests cited excellent check-in/out and accommodating behavior. One notable negative (front-desk smoking and unhelpful with a disabled guest) is an outlier compared with generally strong service comments.
Location
9
Location and convenience are frequently mentioned positively: easy parking (roomside parking), 'great location', and a nearby Italian restaurant make the site convenient for travelers.
Room Quality
7
Mixed room quality: many guests reported spacious, comfortable and well-furnished rooms, while others noted outdated bathrooms, an old property feel and concerns about structural elements (staircase) that reduce perceived room quality.
Amenities
8.5
Amenities receive generally positive mentions: outdoor pool and breakfast area are valued, though pool cleanliness was occasionally criticized and AC performance had minor issues for one night.
Value for Money
7.5
Value is mixed: several guests felt the stay was worthwhile given space and service, but at least one guest felt unsafe and left early (losing payment), producing negative value perception for that experience.
Food and Beverage
9
Food and beverage remarks are positive: breakfast described as 'very good' and the onsite breakfast area/Italian restaurant was noted as a bonus despite the breakfast area being 'weird' in layout.
Overall Experience
7.5
Overall experience is largely positive due to friendly staff, spacious rooms and good breakfast, but inconsistent cleanliness and dated facilities lead to several notably negative stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Luxurious Amenities and Services
Make the most of your stay with our outdoor pool, complimentary buffet breakfast, and concierge services. Enjoy the convenience of complimentary Wi-Fi, a 24-hour business center, and dry cleaning/laundry services.

Comfortable Guestrooms
Relax in one of our 92 guestrooms equipped with flat-screen TVs, complimentary toiletries, and coffee/tea makers. Stay connected with complimentary wired and wireless internet access as you unwind in comfort.

Ideal Location
Located near popular attractions like Kerrville Convention & Visitors Bureau and Guadalupe River, Best Western Sunday House Inn is the perfect choice for your Kerrville getaway. Book now for a memorable stay!

Important information:


A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff wears personal protective equipment

  • General

    Property is cleaned with disinfectant

See all policies

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 158 reviews
Cleanliness: 6
Service: 9.5
Location: 9
Room Quality: 7
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 7.5
R
Robert
10
Pros:

All was good.

2025-10-12 • via Nuitee
M
maria
8
Pros:

Nice

2025-10-08 • via Nuitee
P
Pamela
10
Pros:

Grass around the pool was very high. One pillow had black Ashy looking junk on it, the room wasn't absolutely filthy, but it lacked some cleaning. The sidewalks had litter on them, hmm

2025-10-01 • via Nuitee
G
gumbo
4
Pros:

First of all after 6 hours driving she makes us wait for her to finish a cigarette outside then our bathroom door was key locked and she wasn’t the least bit eager to fix problem. She finally gave us different room. Still making us wait while she smoked again. I need to also mention we have a disabled daughter in wheelchair and inspite of our daughter she still could not assist with anything! Not front desk friendly

2025-10-01 • via Nuitee
J
JLene • family
10
Pros:

Only problem was the toilet hard to plush and almost overflowed at one problem. Notified staff and they acted quickly to assist in resolving issue.

2025-09-21 • via Nuitee
D
DONALD
8
Pros:

convenience

2025-08-27 • via Nuitee
B
Bonnie • family
6
Pros:

The tiolet had waste in it

2025-08-15 • via Nuitee
S
Sean
6
Pros:

Bed and linens were clean. Bathroom was outdated. The property layou felt like a motel instead of a Best Western.

2025-08-09 • via Nuitee
C
Caity • partner
10
Pros:

N/A

2025-07-28 • via Nuitee
E
Ernesto
10
Pros:

Nice staff clean rooms

2025-07-28 • via Nuitee
E
Ernesto
10
Pros:

Nice staff

2025-07-28 • via Nuitee
A
Amelia Sue
8
Pros:

Nice Iltalian restaurant near the hotel

2025-07-14 • via Nuitee
P
Patricia A
4
Pros:

This is an old property that needs to be updated. The stair case to the second floor looks like it going to fall down. It needs to b be repaired and repainted. The rooms are ugly. I had a feeling of being very unsafe in this location. I ended up leaving and just losing my money. I would never stay at this place.

2025-07-10 • via Nuitee
K
KARLA
8
Pros:

Very nice loved the oversized room great clean pool
First night ac was a little weak
Better the second night
If we are that way again we will chose there to stay

2025-06-27 • via Nuitee
J
James
8
Pros:

This was a very nice stop on a long day of driving. Very good breakfast in the morning to start the day.

2025-06-27 • via Nuitee
A
AMBREA • family
10
Pros:

Staff is friendly. Older place but they keep it nice. Comfortable rooms, great shade in the pool area. Have stayed before and will stay again.

2025-06-26 • via Nuitee
L
Leslie • family
8
Pros:

The pool was a little dirty. Other than that, it was a good experience.

2025-06-25 • via Nuitee
A
Abigail
8
Pros:

Old but nice, staff was great!

2025-06-19 • via Nuitee
G
GERARDO • family
10
Pros:

Nice personeel

2025-06-16 • via Nuitee
A
allison
10
Pros:

Great check in and check out process. Rooms were spacious and clean

2025-06-14 • via Nuitee