SureStay Hotel by Best Western Deer Park

Hotels
•
SureStay Hotel by Best Western
8.2 (220 reviews)
1401 Center Street , Deer Park , US
+1 281-476-1900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms / fresh smell
Friendly staff
Great location near restaurants and stores
Comfortable beds and good AC
Good value / affordable
Cons:
Pool/hot tub issues (out of service, early closure)
Limited breakfast variety and breakfast seating problems
See-through curtains / lack of privacy
Humidity/damp feeling in rooms
Parking complaints

Categories

Cleanliness
9
Multiple reviewers explicitly mention rooms were very clean and smelling fresh; cleanliness is a clear positive.
Service
8.6
Staff described as sweet and friendly and helpful in several reviews, though there were isolated service shortfalls (e.g., front desk unable to resolve a light issue and breakfast seating left unattended during an event).
Location
9.2
Location repeatedly praised as convenient and close to restaurants and stores; several reviewers highlighted location as a strong point.
Room Quality
7
Mixed feedback: comfortable beds and good AC reported, but complaints about small rooms, see-through curtains (privacy), humidity/damp feeling and limited in-room amenities (no jacuzzi) lowered this score.
Amenities
6.5
Amenity issues noted: hot tub out of service, pool hours/closure earlier than signage, and lack of advertised in-room jacuzzi; pool otherwise used and enjoyed by guests.
Value for Money
9.3
Multiple comments call the hotel affordable and good value; a reviewer explicitly listed 'Value' as a pro.
Food and Beverage
7
Breakfast criticisms include limited variety (cold cereal and waffles) and seating problems during an event; no strong praise for on-site dining.
Overall Experience
9
Overall sentiment is positive with several 'great stay' and 'would stay again' comments, tempered by the specific issues noted above.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Outdoor Pool and Hot Tub: Enjoy a relaxing stay at SureStay Hotel by Best Western Deer Park with our refreshing outdoor pool and hot tub, perfect for unwinding after a busy day of exploring.

Complimentary Hot Breakfast: Start your day right with our delicious daily hot breakfast, included with your stay. Fuel up for your adventures in Deer Park, Texas.

Convenient Amenities: From free Wi-Fi and flat-screen TVs to a fitness center and business center, we have everything you need for a comfortable stay. Plus, our 24-hour reception is always ready to assist you.

Experience comfort and convenience at SureStay Hotel by Best Western Deer Park. Book now for an unforgettable stay in Deer Park, just a short drive from Central Houston.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

8.2
Based on 220 reviews
Cleanliness: 9
Service: 8.6
Location: 9.2
Room Quality: 7
Amenities: 6.5
Value for Money: 9.3
Food and Beverage: 7
Overall Experience: 9
D
Delton • couple • us
8
2026-11-01 • via Nuitee
A
Andrea • couple • us
7
2026-10-31 • via Nuitee
V
Virginia • family_with_children • us
10
2026-10-26 • via Nuitee
S
Stephanie • solo_traveller • us
10
2026-10-24 • via Nuitee
K
Kelly • solo_traveller • us
5
It was ok
Pros:

Just cold ceral and waffles

Cons:

More variety for breakfast

2026-10-21 • via Nuitee
V
Valerie • couple • us
10
2026-09-08 • via Nuitee
S
Scarlet • solo_traveller • us
10
Pros:

Me encantó lo recomiendo al 100%100

2026-09-07 • via Nuitee
R
Ronald • solo_traveller • us
8
2026-08-26 • via Nuitee
R
Ruiz • solo_traveller • us
10
2026-08-21 • via Nuitee
J
James • solo_traveller • us
8
2026-08-18 • via Nuitee
D
Deborah • couple • us
9
Pros:

Location

Cons:

Pool closed @ 9, signage stated 10.

2026-07-11 • via Nuitee
G
Gaona • solo_traveller • us
10
Pros:

Great nice clean awesome hotel.

2026-07-09 • via Nuitee
D
Dylan • couple • us
1
2026-07-06 • via Nuitee
C
CC • family_with_children • us
8
Pros:

Pictures online are out of date. No jacuzzi in the room and the hot tub next to pool was out of service. Other than that, it was clean and good. Several different cultures enjoyed the pool, it was good.

2026-07-05 • via Nuitee
R
Ricardo • couple • us
5
2026-06-29 • via Nuitee
R
Roland • solo_traveller • se
5
2026-06-27 • via Nuitee
D
Dunn • solo_traveller • us
10
Pros:

The staff is so sweet and friendly. The rooms smelled so fresh and clean.

2026-06-27 • via Nuitee
M
Muhammad • family_with_children • us
7
Decent value for money
2026-06-23 • via Nuitee
W
Wendy • couple • us
9
Overall good
Cons:

The only thing was we got there on the later side and checked in went to bed woke up early to go get breakfast and the hotel was being used for voting location and the workers had taken up all of the low tables and even when they saw customers myself looking for a place to sit they didn’t move anything. We had to sit at a high table my problem is I was there for a follow up on my surgery so it was not easy to lift myself into the high sits so we had a table to eat at.

2026-06-23 • via Nuitee
J
Jose • couple • mx
10
2026-06-21 • via Nuitee