SureStay Hotel by Best Western Deer Park

Hotels
•
SureStay Hotel by Best Western
8.2 (312 reviews)
1401 Center Street , Deer Park , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Good value for money
Cons:
Cockroaches in some rooms
Odd odors
Thin walls

Categories

Cleanliness
7.53
Mixed feedback; some reviews mentioned cleanliness positively, while others noted issues such as the presence of cockroaches.
Service
9
Staff were frequently described as friendly, polite, and helpful.
Location
8.54
Convenient location with easy access to parking and nearby fast food options.
Room Quality
7.49
Rooms were noted to be clean but had issues such as odd odors and thin walls.
Amenities
8.02
Breakfast options received positive mentions; common amenities were available.
Value for Money
8.48
Multiple guests noted good value for money considering the overall experience.
Food and Beverage
8.03
Breakfast variety received positive comments, contributing to a favorable perception.
Overall Experience
8.5
General sentiment indicated a satisfactory and enjoyable stay for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:28

Property Description

Outdoor Pool and Hot Tub: Enjoy a relaxing stay at SureStay Hotel by Best Western Deer Park with our refreshing outdoor pool and hot tub, perfect for unwinding after a busy day of exploring.

Complimentary Hot Breakfast: Start your day right with our delicious daily hot breakfast, included with your stay. Fuel up for your adventures in Deer Park, Texas.

Convenient Amenities: From free Wi-Fi and flat-screen TVs to a fitness center and business center, we have everything you need for a comfortable stay. Plus, our 24-hour reception is always ready to assist you.

Experience comfort and convenience at SureStay Hotel by Best Western Deer Park. Book now for an unforgettable stay in Deer Park, just a short drive from Central Houston.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 312 reviews
Cleanliness: 7.53
Service: 9
Location: 8.54
Room Quality: 7.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.5
D
Dylan • couple • us
1
2026-07-02 • via Nuitee
R
Ricardo • couple • us
5
2026-06-29 • via Nuitee
R
Roland • solo_traveller • se
5
2026-06-27 • via Nuitee
D
Dunn • solo_traveller • us
10
Pros:

The staff is so sweet and friendly. The rooms smelled so fresh and clean.

2026-06-27 • via Nuitee
M
Muhammad • family_with_children • us
7
Decent value for money
2026-06-23 • via Nuitee
W
Wendy • couple • us
9
Overall good
Cons:

The only thing was we got there on the later side and checked in went to bed woke up early to go get breakfast and the hotel was being used for voting location and the workers had taken up all of the low tables and even when they saw customers myself looking for a place to sit they didn’t move anything. We had to sit at a high table my problem is I was there for a follow up on my surgery so it was not easy to lift myself into the high sits so we had a table to eat at.

2026-06-23 • via Nuitee
J
Jose • couple • mx
10
2026-06-21 • via Nuitee
G
GINA • solo_traveller • us
5
small room,see through curtains. Those curtains should be illegal in a motel
Cons:

The curtains are see through. So I have be fully dressed when coming out of the shower. There is no privacy at all I will not stay there again

2026-06-15 • via Nuitee
V
Víctor • couple • us
10
Viajero del tiempo
Pros:

Exelente lugar

2026-06-01 • via Nuitee
F
Flores • solo_traveller • us
10
Pros:

Great room, clean, pool and great food location near by.

2026-05-31 • via Nuitee
C
Christopher • couple • us
8
Great stay , will stay again in future.
Pros:

Value

Cons:

Parking

2026-05-28 • via Nuitee
V
Veronica • solo_traveller • us
7
2026-05-24 • via Nuitee
K
Kimberli • solo_traveller • us
8
Great, affordable hotel!
Pros:

Very clean & quiet, AC was great, beds were fairly comfortable!

Cons:

The rooms were cool but still very humid, everything just felt damp. Pillows were small but comfortable.

2026-05-17 • via Nuitee
L
Linda • family_with_children • us
7
Great location was a plus !
Pros:

Loved the location close to restaurants and stores .Beds were comfy and room was nice , clean and ac was great!

Cons:

Well we slept with the light on all night because the switch didn’t turn off and we couldn’t sleep I did let the lady in the front know she came and checked but she said nothing couldn’t be done since maintenance wasn’t there .

2026-05-15 • via Nuitee
I
Ivy • couple • us
10
Pros:

Very clean, shower temperature and pressure was great, quiet and affordable.

Cons:

I was not able to use my Apple Pay , when clearly they had tap pay.

2026-04-29 • via Nuitee
B
Brenda • couple • us
4
Cons:

The smell in the room was very unpleasant , toilet was dirty and lights were flickering.

2026-04-28 • via Nuitee
G
Garza • solo_traveller • us
8
2026-04-27 • via Nuitee
T
Truitt • couple • us
7
2026-04-23 • via Nuitee
I
Irma • solo_traveller • us
10
Pros:

The room was big and very clean.

Cons:

Some tenants were very rowdy.

2026-04-20 • via Nuitee
R
Robert • couple • us
6
2026-04-20 • via Nuitee