Serena Inn & Suites - Sundance

Hotels
•
Independent
8.4 (215 reviews)
2719 E Cleveland Street, Sundance, Wyoming, 82729 , Sundance , US
1-307-283-2800

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Pets allowed

Facilities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Continental breakfast
Television in common areas
Free breakfast
Express check-out
Smoke-free property
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good breakfast options
Convenient location
Cons:
Some rooms had cleanliness issues
Outdated conditions in certain areas
Issues with amenities like TV and AC

Categories

Cleanliness
8.11
Generally clean, noted in several reviews but mentioned some rooms having issues with hair and outdated conditions.
Service
8.88
Front desk staff were pleasant and accommodating, with many guests appreciating the service.
Location
8.62
Conveniently located for travelers, close to the highway, which was appreciated by guests.
Room Quality
8.07
Spacious and clean rooms mentioned positively, but some rooms have issues like minimal bedding.
Amenities
8.6
Indoor pool and good breakfast options were highlighted, despite some minor complaints.
Value for Money
8.36
Good value in general, but some guests felt the price was high for the quality.
Food and Beverage
8.11
Breakfast options were generally good, though some guests wished for more variety.
Overall Experience
8.48
An overall pleasant stay, although some minor issues with facilities and services were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:51

Property Description

Recreational Amenities
Enjoy the indoor pool and spa tub for a relaxing stay.

Delightful Features
Stay connected with complimentary wireless internet and start your day with a continental breakfast.

Convenient Services
Benefit from amenities like a business center, express check-out, and free self-parking.

Enhance your mountain getaway at Serena Inn & Suites - Sundance. Book now for a memorable stay amidst lush surroundings.

Important information:

  • Pool access available from 10:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GCC

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 215 reviews
Cleanliness: 8.11
Service: 8.88
Location: 8.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.36
Food and Beverage: 8.11
Overall Experience: 8.48
A
Anna • family
10
Pros:

Good

2025-10-09 • via Nuitee
T
Tom
10
Pros:

Yes

2025-10-08 • via Nuitee
C
CANDICE
10
Pros:

Very nice staff who were available for my late check-in and very helpful. Nice, clean, comfortable room and excellent continental breakfast options. I would stay again if in the area.

2025-09-30 • via Nuitee
S
Stanford
10
Pros:

i was happy to use Laundy

2025-09-27 • via Nuitee
F
Franci • family
10
Pros:

Our check in was excellent. Our room is clean and spacious.

2025-09-25 • via Nuitee
R
Randall • partner
10
Pros:

Quiet

2025-09-19 • via Nuitee
P
Pam • friends
8
Pros:

We stayed one night passing through. It was clean, safe and quiet. They had an indoor pool and offered a continental breakfast. Close to the highway.

2025-09-16 • via Nuitee
S
Steven • family
10
Pros:

Great hidden gem just outside devils tower.
Clean -comfortable rooms - great staff -
Would definitely recommend-

2025-09-15 • via Nuitee
C
Charles • family
10
Pros:

Great experience

2025-09-14 • via Nuitee
M
Max • family
8
Pros:

They were very accommodating at check-in, very pleasant. Its a little outdated but still a very nice clean property 👌

2025-09-13 • via Nuitee
P
Paula • partner
8
Pros:

Front desk staff nice. Beds were kind’ve firm.
Breakfast okay. Good value for 1 night.

2025-09-12 • via Nuitee
D
Duane • family
8
Pros:

Property feels old

2025-09-09 • via Nuitee
M
Meradeth • partner
10
Pros:

We were on our way through the Black Hills and Devils Tower, stayed for the evening in Sundance, the hotel was clean and quiet. The front desk staff was absolutely lovely. The Continental breakfast was excellent with so many options and the coffee was really good. Thank you for an enjoyable restful evening.

2025-09-05 • via Nuitee
M
Melissa • family
6
Pros:

Conveniently located for an overnight stay from our travels.

2025-08-21 • via Nuitee
M
Mary • family
10
Pros:

Would not take my AAA since i booked online and the online service didn't ask if i had AAA or AARP.
Soo was NOT given my discount.

2025-08-19 • via Nuitee
V
Verified traveler
10
Pros:

Nice hotel. Room is clean and roomy - pet friendly. Good breakfast - sausage gravy and biscuits, waffles, cereals, bagels, etc. Nice large area for breakfast. Easy to get to from I 90 interstate.

2025-08-18 • via Nuitee
K
Kim • family
10
Pros:

Good breakfast options. New beds were comfortable.

2025-08-17 • via Nuitee
M
Marjie • family
8
Pros:

Just average

Breakfast below average

2025-08-12 • via Nuitee
M
Matthew • partner
4
Pros:

Good - Nice staff. Indoor pool. Breakfast.
Bad - half used soaps and coffee pods. Smoke alarm went off at 2 am on first night. A/C was glitchy. Tv remote only changed channels.

2025-08-10 • via Nuitee
J
Judy
10
Pros:

Spacious rooms, great breakfast, friendly staff.

2025-08-09 • via Nuitee