Best Western Abilene Inn & Suites

Hotels
Best Western
350 West Overland Trail , Abilene , us

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.15
There were issues with the cleanliness of the rooms, including blood stains on sheets and an unclean room upon check-in.
Service
8.65
Staff member at breakfast was kind and welcoming, though check-in staff was not very welcoming.
Location
8.65
The location was appreciated, with proximity noted positively in several reviews.
Room Quality
7.65
Room sizes varied, with some mentioning small rooms and issues like noise from thin walls.
Amenities
8.15
Amenities such as nice furniture and breakfast were mentioned positively while some amenities were noted as lacking.
Value for Money
8.15
Generally considered okay but some mentioned disappointment regarding breakfast quality.
Food and Beverage
8.15
Breakfast was appreciated but had some complaints regarding its taste and presentation.
Overall Experience
8.25
Overall experience was mixed; while some aspects were enjoyable, significant issues impacted the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:46

Property Description

Modern Amenities

The Best Western Abilene Inn and Suites offers modern amenities such as free Wi-Fi, flat-screen TVs, and in-room kitchen facilities, ensuring a comfortable stay for all guests.

Fitness and Recreation

Guests can stay active during their stay by utilizing the on-site fitness center and outdoor pool, perfect for a morning workout or a relaxing swim under the sun.

Convenient Location

Located near Abilene Christian University, Hendrick Medical Center, and Hardin Simmons University, our hotel provides easy access to key destinations in Abilene for both leisure and business travelers.

Book your stay at Best Western Abilene Inn and Suites now for a memorable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABI

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

Cleanliness: 7.15
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.25
A
Alcina solo_traveller us
8
Pros:

The bed was so comfortable

Cons:

The breakfast was okay. The shower dripped all night. One of the lamps didn't work, so it was dark in our room. Maintenance was not available.

2026-08-28 via Nuitee
J
Jennifer couple us
10
2026-08-26 via Nuitee
M
Mercedes couple us
5
2026-08-26 via Nuitee
S
Shawna couple us
5
2026-08-17 via Nuitee
M
Melissa solo_traveller us
5
It was meh.
Pros:

The bed was comfortable.

Cons:

The person at check in was neither friendly nor helpful, probably because she was talking on the phone and I showed up to check in and had to wait. . . . and wait . . . and wait until she finally put the call on hold and then told me I'd have to pay $40 for early check-in. Additionally, there was no amenity kit (shower cap, Qtips, etc) in the room.

2026-08-13 via Nuitee
L
Lori couple us
7
It’s decent, nothing great.
Pros:

Convenient to highway and to restaurants

Cons:

No automatic doors entering the property making it difficult to get luggage through while also trying to hold the doors open.

2026-08-02 via Nuitee
G
Gabrielle family_with_children us
10
For being an Abilene with that AI data center coming in it was reasonably priced. It was not packed and it was super com
2026-07-22 via Nuitee
G
Gabrielle family_with_children us
10
2026-07-22 via Nuitee
C
Christy solo_traveller us
8
it was a nice stay
Pros:

place was very clean and comfortable.

Cons:

breakfast was not that great

2026-07-13 via Nuitee
B
Brent family_with_children us
6
Pros:

Hotel was very clean, staff was very friendly. The only problem we had was the toilet would no flush, kept overflowing and we were not stocked with toilet paper or towels. Had to keep going back for both over our weekend stay. But everything else was 10/10.

2026-07-13 via Nuitee
B
Bonnie couple us
4
Very disappointing
Pros:

Location was good; breakfast attendant was very nice and helpful

Cons:

Room did not have air conditioning on and was extremely warm and uncomfortable for the first couple of hours. No towels in the bathroom; called the front desk and they said "we will have a set available at the front desk for you to pick up". Our room was literally around the corner from the front desk. Only towels that were provided at the front desk were bath towels; no face cloth, no hand towel and 1 of the bath towels was old, scratchy and had an odor. There was no body wash or shampoo in the shower dispensers and none at the sink; only lotion. Shower curtain appeared to be old and had mold along the bottom.

2026-07-12 via Nuitee
R
Robert couple us
10
2026-07-07 via Nuitee
D
Danielle family_with_children us
4
I know it was unexpected, but there were no back ups or plans for a power loss
Cons:

No power.
The power went out 7:00pm with a storm, and never came back on.
So there was also no breakfast.
We checked out early and would like some type of compensation.

2026-07-07 via Nuitee
J
Jessica couple us
10
Pros:

Great last minute decision to stay in Abilene on our way to New Braunfels. Hotel was clean and well maintained.

Cons:

N/A

2026-07-05 via Nuitee
K
Kerry couple us
9
Glad we stayed at BW Abilene, “not Tennesse”
Pros:

Nice bathrooms & clean. Parking lot felt safe

Cons:

Na

2026-06-29 via Nuitee
B
Briana couple us
8
2026-06-17 via Nuitee
R
Richard couple us
8
Pros:

It was all good

Cons:

No

2026-06-15 via Nuitee
L
Lori couple us
6
2026-06-07 via Nuitee
L
Lou family_with_children us
10
2026-06-06 via Nuitee
C
Connie couple us
10
nice place to stay
Pros:

clean

Cons:

nothing

2026-06-01 via Nuitee