Best Western Greentree Inn & Suites

Hotels
•
Best Western
8.2 (279 reviews)
1811 North Moore Avenue , Oklahoma City , US
+1 405-912-8882

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good value/affordable pricing
Nice/warmer pool that guests enjoyed
Decent/good breakfast
Convenient location for Norman/OKC
Cons:
Repeated cleanliness problems (dirty sheets, bed bug report, dirty curtains)
Very uncomfortable/cheap mattresses
Flimsy door lock and safety concerns
Elevator stuck incident and lack of compensation
Noise from interstate for some rooms
Small toiletries and some broken vending/amenity maintenance issues
A/C failures in at least one suite

Categories

Cleanliness
4.5
Multiple reviews report visibly dirty sheets/comforter, dirty curtains, a suspected bed bug and dirty pull-out couch sheets; cleanliness is a clear recurring problem.
Service
10
Staff repeatedly described as very nice and friendly across reviews; staff helpfulness and friendliness are strong positives despite a complaint about lack of compensation after an elevator incident.
Location
8.3
Convenient location for Norman/OKC travel is praised, but proximity to the interstate produces noticeable truck noise for some rooms.
Room Quality
5.5
Multiple issues reported: uncomfortable/very cheap mattresses, a flimsy door lock, AC failure in a suite and broken pull-out couch bedding; room quality is below expectations.
Amenities
9
Pool repeatedly praised as fantastic/warm and is a highlight; other amenity issues (small toiletries, late pool opening, broken vending, elevator failure) are present but outweighed by the strong pool and basic offerings.
Value for Money
10
Multiple guests call the hotel affordable and good value; pricing and basic offerings are repeatedly described as strong positives.
Food and Beverage
9.5
Breakfast described as good/decidedly positive in several reviews, though a few noted cold items or limited maintenance; overall F&B generally satisfies guests.
Overall Experience
8.8
Overall sentiment is mixed but leans positive thanks to friendly staff, value and a strong pool offering; however, cleanliness and some room issues lowered several guests' stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Convenient Location
Situated near Interstate 35, just a short 15-minute drive from the heart of Oklahoma City, the Best Western Moore offers easy access to city attractions.

Comfortable Accommodation
Each guest room is equipped with modern amenities including free Wi-Fi, a microwave, and a small fridge. Unwind in the traditionally styled rooms with cable TV for your entertainment.

Leisure Facilities
Enjoy a fulfilling start to your day with a complimentary breakfast, take a refreshing dip in the indoor pool, or stay active at the fitness room during your stay.

Book now to experience a comfortable stay with convenient amenities at Best Western Moore.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKC

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 279 reviews
Cleanliness: 4.5
Service: 10
Location: 8.3
Room Quality: 5.5
Amenities: 9
Value for Money: 10
Food and Beverage: 9.5
Overall Experience: 8.8
J
Jade • family_with_children • us
4
2026-10-19 • via Nuitee
V
Valeria • couple • us
8
2026-10-18 • via Nuitee
J
Jaclyn • solo_traveller • us
6
2026-09-12 • via Nuitee
L
Lesley • family_with_children • us
5
Staff was really nice, but bed was visibly dirty and that weird loose lock made me feel unsafe.
Pros:

Staff was super nice!

Cons:

I got a room with 2 queen beds and one of them was visibly dirty. There was dirt or ashes on the sheets under the big comforter. I didn’t feel comfortable having my kids sleep in the bed so we all smooshed in the other one. There was also a door that looked like it lead to the room next door that had a very flimsy lock that was loose. That also made me feel uncomfortable.

2026-09-12 • via Nuitee
S
Samuel • couple • us
7
2026-08-29 • via Nuitee
C
Caleb • solo_traveller • us
10
2026-08-18 • via Nuitee
S
Shirley • couple • us
9
Lovely service by staff. Impressive!
2026-08-15 • via Nuitee
T
Tyler • solo_traveller • us
10
Comfortable , affordable, original, clean , friendly staff
Pros:

It was clean, simple and very affordable, the staff were very nice

Cons:

Only thing it’s a little close to the interstate so the windows raddle when semis go by , but the a/c works really good and helps drown it out , o and they need thicker blankets , you get a sheet and the blanket is maybe the thickness of 2 sheets put together

2026-08-13 • via Nuitee
C
clyde • solo_traveller • us
10
Pros:

I always stay here when in OKC

2026-08-11 • via Nuitee
J
jamie • solo_traveller • us
10
2026-08-03 • via Nuitee
T
Tasjac0 • solo_traveller • us
3
Very disappointed
Pros:

The breakfast was good as always. It was delicious. The kids enjoyed the pool they said it was warm

Cons:

We got a suite with separate rooms. The room with the pool out couch had no air. The ac wasnt working. The sheets on the pull out couch was dirty. And they didn't have clean sheets to replace them. The elevator went down and we were on the third floor which was hard for me to climb. The vending machine wasn't working. We ended up leaving a day early. This has always been my favorite place to stay. But this time it wasn't

2026-07-21 • via Nuitee
J
Julie • solo_traveller • us
1
Got stuck in the elevator
Pros:

The room was clean, the pool area is fantastic and the staff was great but we got stuck in the elevator and had to be rescued by the fire department and there was no compensation for the trauma like a compt stay or a stay for next time, most businesses would even apologize for my kids freak out and trust me we wont ever get on an elevator again, the drop and stop was terrifying not to mention the sound of whatever hit the top of it sounded like it was gonna shatter the roof and fall through on us but other than that drama it was an okay facility.

Cons:

The room was clean, the pool area is fantastic and the staff was great but we got stuck in the elevator and had to be rescued by the fire department and there was no compensation for the trauma like a compt stay or a stay for next time, most businesses would even apologize for my kids freak out and trust me we wont ever get on an elevator again, the drop and stop was terrifying not to mention the sound of whatever hit the top of it sounded like it was gonna shatter the roof and fall through on us but other than that drama it was an okay facility.

2026-07-19 • via Nuitee
N
Nathan • family_with_children • us
10
2026-07-17 • via Nuitee
D
Darryl • family_with_children • us
10
2026-07-16 • via Nuitee
H
Hope • family_with_children • us
6
2026-07-15 • via Nuitee
J
Jaclyn • solo_traveller • us
9
Pros:

The location to Norman. Just a short drive to everything we did while in Oklahoma.

Cons:

The shampoo, conditioner, and body wash bottles were tiny. Had to buy shampoo and conditioner to make it through the week. Also the pool wasn't open until 7 pm so didn't have time to swim.

2026-07-14 • via Nuitee
F
Filadelfo • couple • us
10
Pros:

Todo es muy buen servicio

2026-07-08 • via Nuitee
T
Tommy • couple • us
6
2026-07-06 • via Nuitee
J
Joyce • solo_traveller • us
8
Pros:

Comfortable one night stay for a good price.

2026-07-04 • via Nuitee
W
William • family_with_children • us
4
Pros:

Convenient

Cons:

Beds very very very uncomfortable!!! The mattresses are the Cheapest ones they could find!!!

2026-07-01 • via Nuitee