Best Western Executive Inn

Hotels
Best Western
8.2 (218 reviews)
5201 East End Blvd South , Marshall , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Nice saltwater pool
Cons:
Lack of cleanliness
Poor room maintenance
Noise issues

Categories

Cleanliness
6.2
Several reviews noted lack of cleanliness, including sticky beds and a shower curtain that appeared unclean.
Service
9.7
The front desk staff received compliments for being friendly and accommodating.
Location
8.7
Good location but noted noise from the highway affected the experience.
Room Quality
7.2
Multiple complaints about maintenance issues in rooms, including malfunctioning AC and leaky faucets.
Amenities
8.2
Saltwater pool was mentioned positively, while other amenities seem standard.
Value for Money
8.2
Average hotel at average price; value perception impacted by cleanliness issues.
Food and Beverage
8.7
Good hot breakfast offered, though lack of variety was implied.
Overall Experience
8.7
Overall decent experience but significant issues with cleanliness and room conditions affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:11

Property Description

Luxurious Accommodations

Best Western Executive Inn in Marshall, Texas offers a luxurious stay with air-conditioned rooms featuring modern amenities like a flat-screen TV and free WiFi. Relax in comfort with a private bathroom and convenient desk space provided in each room.

Convenient Location

Located just 31 km from the stunning Caddo Lake State Park, our 3-star hotel is the perfect base for exploring the natural beauty of the region. With the East Texas Regional Airport a short 44 km away, traveling to and from Best Western Executive Inn is a breeze.

Exceptional Service

Our dedicated staff is committed to ensuring your stay is memorable. From offering local insights to round-the-clock assistance at the reception, we strive to make your experience at Best Western Executive Inn truly exceptional.

Book your stay now at Best Western Executive Inn for a delightful blend of comfort, convenience, and outstanding service.

Important information:

Please note: dogs are the only kind of pets allowed at this hotel. Please contact the hotel for details on fees and restrictions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GGG

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 218 reviews
Cleanliness: 6.2
Service: 9.7
Location: 8.7
Room Quality: 7.2
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.7
I
ISMAEL couple mx
10
Excelente trato y ubicación del hotel.
Pros:

El trato de la recepción muy amable, y todas las indicaciones de las instalaciones del hotel

Cons:

todo bien

2026-07-24 via Nuitee
S
Steven couple us
8
It was good, not bad.
Pros:

Convenient

Cons:

Beds were not great, scratchy and discolored white color.

2026-07-08 via Nuitee
H
Helen solo_traveller us
1
Awful
Pros:

Nothing

Cons:

Front desk seemed to be on something, very spastic. Beds were hard as a rock. Room had a stench comparable to a dirty locker room.

2026-06-27 via Nuitee
J
Jslime couple us
10
2026-06-19 via Nuitee
B
Billy couple us
7
It was a pleasant stay.
Pros:

The location was excellent and the breakfast was very good. The staff was friendly and very helpful.

Cons:

The facility could use a little updating but it was acceptable for the price.

2026-06-17 via Nuitee
S
Samantha solo_traveller us
10
2026-05-31 via Nuitee
B
Bonnie couple us
8
2026-05-19 via Nuitee
K
Kevin solo_traveller us
5
Couldn’t sleep
Pros:

Price, staff

Cons:

Highway too close and noisy

2026-05-11 via Nuitee
R
Ruth couple us
10
Pros:

Your hotel was convenient, clean and comfortable. The staff was helpful and very friendly. I would stay here over and over. Thank You for the wonderful experience.

2026-05-06 via Nuitee
A
Alexis couple us
5
Pros:

The cleanness, fresh linen, & firm bed.

Cons:

The tv was going in and out, the volume would go off. I had to cut the tv off the back on. The bathtub needs to be recalled.

2026-05-02 via Nuitee
J
Jasmine couple us
10
My stay was comfortable
Pros:

Jessica took us in with a positive attitude I loved the hospitality.

Cons:

I loved everything

2026-04-22 via Nuitee
P
Pam couple us
8
2026-04-17 via Nuitee
B
Brittany family_with_children us
10
Pros:

I like that it is close to the interstate. I like that it is close to restaurants. I like that it is close to gas stations.

Cons:

The toilet i had in my room was a little dirty on the outside.

2026-03-27 via Nuitee
S
Standford couple us
8
Pleasant
Pros:

Interstate accessible

2026-03-24 via Nuitee
S
Sandra couple us
8
Cons:

Water issue in town. No ice and affected breakfadt

2026-03-21 via Nuitee
R
Rick solo_traveller us
10
2026-03-09 via Nuitee
R
Roger couple us
7
2026-03-01 via Nuitee
P
Peter couple us
9
Pros:

Breakfast? Didnt know.

2026-02-10 via Nuitee
H
Hooten couple us
10
Pros:

Good breakfast! Comfortable room. Very clean.

Cons:

The heater ran all night even though we set the temp at 68. Room was a bit too warm.

2026-01-20 via Nuitee
J
jaqueline family_with_children us
8
Good service
2026-01-19 via Nuitee