Best Western Executive Inn

Hotels
•
Best Western
8.2 (210 reviews)
5201 East End Blvd South , Marshall , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Fax/photocopying
Facilities for disabled guests
Wheelchair accessible
Lower bathroom sink
Visual aids: Braille
Auditory guidance
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Nice saltwater pool
Cons:
Lack of cleanliness
Poor room maintenance
Noise issues

Categories

Cleanliness
6.2
Several reviews noted lack of cleanliness, including sticky beds and a shower curtain that appeared unclean.
Service
9.7
The front desk staff received compliments for being friendly and accommodating.
Location
8.7
Good location but noted noise from the highway affected the experience.
Room Quality
7.2
Multiple complaints about maintenance issues in rooms, including malfunctioning AC and leaky faucets.
Amenities
8.2
Saltwater pool was mentioned positively, while other amenities seem standard.
Value for Money
8.2
Average hotel at average price; value perception impacted by cleanliness issues.
Food and Beverage
8.7
Good hot breakfast offered, though lack of variety was implied.
Overall Experience
8.7
Overall decent experience but significant issues with cleanliness and room conditions affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:11

Property Description

Luxurious Accommodations

Best Western Executive Inn in Marshall, Texas offers a luxurious stay with air-conditioned rooms featuring modern amenities like a flat-screen TV and free WiFi. Relax in comfort with a private bathroom and convenient desk space provided in each room.

Convenient Location

Located just 31 km from the stunning Caddo Lake State Park, our 3-star hotel is the perfect base for exploring the natural beauty of the region. With the East Texas Regional Airport a short 44 km away, traveling to and from Best Western Executive Inn is a breeze.

Exceptional Service

Our dedicated staff is committed to ensuring your stay is memorable. From offering local insights to round-the-clock assistance at the reception, we strive to make your experience at Best Western Executive Inn truly exceptional.

Book your stay now at Best Western Executive Inn for a delightful blend of comfort, convenience, and outstanding service.

Important information:

Please note: dogs are the only kind of pets allowed at this hotel. Please contact the hotel for details on fees and restrictions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GGG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 210 reviews
Cleanliness: 6.2
Service: 9.7
Location: 8.7
Room Quality: 7.2
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.7
K
Kevin • solo_traveller • us
5
Couldn’t sleep
Pros:

Price, staff

Cons:

Highway too close and noisy

2026-05-11 • via Nuitee
R
Ruth • couple • us
10
Pros:

Your hotel was convenient, clean and comfortable. The staff was helpful and very friendly. I would stay here over and over. Thank You for the wonderful experience.

2026-05-06 • via Nuitee
A
Alexis • couple • us
5
Pros:

The cleanness, fresh linen, & firm bed.

Cons:

The tv was going in and out, the volume would go off. I had to cut the tv off the back on. The bathtub needs to be recalled.

2026-05-02 • via Nuitee
J
Jasmine • couple • us
10
My stay was comfortable
Pros:

Jessica took us in with a positive attitude I loved the hospitality.

Cons:

I loved everything

2026-04-22 • via Nuitee
P
Pam • couple • us
8
2026-04-17 • via Nuitee
B
Brittany • family_with_children • us
10
Pros:

I like that it is close to the interstate. I like that it is close to restaurants. I like that it is close to gas stations.

Cons:

The toilet i had in my room was a little dirty on the outside.

2026-03-27 • via Nuitee
S
Standford • couple • us
8
Pleasant
Pros:

Interstate accessible

2026-03-24 • via Nuitee
S
Sandra • couple • us
8
Cons:

Water issue in town. No ice and affected breakfadt

2026-03-21 • via Nuitee
R
Rick • solo_traveller • us
10
2026-03-09 • via Nuitee
R
Roger • couple • us
7
2026-03-01 • via Nuitee
P
Peter • couple • us
9
Pros:

Breakfast? Didnt know.

2026-02-10 • via Nuitee
H
Hooten • couple • us
10
Pros:

Good breakfast! Comfortable room. Very clean.

Cons:

The heater ran all night even though we set the temp at 68. Room was a bit too warm.

2026-01-20 • via Nuitee
J
jaqueline • family_with_children • us
8
Good service
2026-01-19 • via Nuitee
W
William D • family_with_children • us
10
Good
Pros:

Excellent

Cons:

Clean, very

2026-01-19 • via Nuitee
B
Brandi • family_with_children • us
2
Never staying there again.
Pros:

Staff was nice good location

Cons:

Not clean. Beds hard, sticky, air conditioner made a horrible noise and shower curtain looked like it had puke all over it. Did not look like pictures from website.

2026-01-19 • via Nuitee
G
GARA • couple • us
9
2026-01-08 • via Nuitee
F
Frank • couple • us
7
Pros:

Good hot breakfast, eggs and sausage

Cons:

Leaky faucet on shower

2026-01-01 • via Nuitee
P
Paul • solo_traveller • us
9
2025-12-29 • via Nuitee
E
Edward • couple • us
10
2025-12-29 • via Nuitee
A
Atoya • solo_traveller • us
5
2025-11-24 • via Nuitee