Best Western Logan Inn

Hotels
•
Best Western
8 (268 reviews)
2 Central Avenue , Chapmanville , US
+1 304-831-2345

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Children allowed

Facilities

WiFi available
Free WiFi
Swimming pool
Business center
Pets allowed
Laundry
Heated pool
Vending machine - drinks
Indoor pool
Vending machine - snacks
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Review Highlights

Pros:
Good location (near restaurants, parks, highway)
Clean rooms noted by several guests
Comfortable beds mentioned
Helpful/friendly staff and hands-on manager
Breakfast frequently described as good
Parking available
Cons:
No Wi‑Fi or unreliable internet
Pool closed / amenities unavailable
TV/cable not working in many rooms
Mildewy/moldy smells and cleanliness issues
Front desk inattentive (on phone) at check-in
Gym not working

Categories

Cleanliness
6.5
Multiple reviews mention mildewy/moldy smells, hair in bathroom, dirty carpets and rooms, and grime in common areas — cleanliness is notably below expectation.
Service
9.2
Service is mixed but leans positive: several guests call staff friendly and helpful and note a hands-on manager, though a number of reports cite front desk attendants on their phones or unhelpful checking-in experiences.
Location
9.3
Location is frequently praised (close to restaurants, parks, highway access, scenic area) and considered a strong point by many guests.
Room Quality
6.7
Rooms have positives (clean at times, comfortable beds) but many complaints about TV/cable failures, musky smells, broken fixtures, thin bedding and inconsistent upkeep.
Amenities
6.4
Several guests report major amenity failures: Wi‑Fi not working, pool closed for maintenance, gym unavailable, and limited/poor TV/cable — amenities underperform overall.
Value for Money
8.6
Mixed signals: some guests felt it was a good price for what they received while others found it a bit expensive given amenity and cleanliness issues; overall value leans positive but not excellent.
Food and Beverage
8.4
Breakfast is often called good and appreciated by many guests, though there are reports of cold or overcooked items and at least one instance of staff/cook not showing up.
Overall Experience
8.9
Overall impressions are mixed but generally positive: guests note cleanish rooms, good breakfasts, helpful staff and a great location, offset by recurring issues with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Convenient Location
Best Western Logan Inn, just a short drive from Chief Logan State Park, offers comfortable rooms with free WiFi and daily breakfast.

On-Site Dining
Enjoy the convenience of having a Huddle House restaurant right at the hotel for delicious meals during your stay.

Local Attractions
Explore nearby historical sites like Hatfield Cemetery and immerse yourself in the local culture with visits to Hatfield McCoy Trails, Coalfield Jamboree, or the Apple Butter Festival.

Book your stay at Best Western Logan Inn now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CRW

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 268 reviews
Cleanliness: 6.5
Service: 9.2
Location: 9.3
Room Quality: 6.7
Amenities: 6.4
Value for Money: 8.6
Food and Beverage: 8.4
Overall Experience: 8.9
M
Molly • family_with_children • us
10
2026-11-01 • via Nuitee
K
Kirk • solo_traveller • us
3
Not again
Cons:

No Wi-Fi, no TV right, next to a train track, front desk was not that friendly when checking in.

2026-10-29 • via Nuitee
Q
Q • family_with_children • us
6
Best Western review
Pros:

Atmosphere
Comfy bed

Cons:

Internet didn't work
TV didn't work
The sink faucet wouldn't drain water. Clogged.

2026-10-28 • via Nuitee
beach vacation • couple • us
10
Perfect, Thank you 😊
Pros:

The room was clean, the fridge worked ,bed was comfortable and breakfast was good. Staff was friendly and helpful.

Cons:

N/A

2026-10-27 • via Nuitee
C
Charles • couple • us
10
Pros:

Nice hotel for the price. Comfortable and clean.

Cons:

I can’t think of anything. Other than when I first checked in, the front desk attendant was playing on his phone, looked up at me, continued playing on his phone and after standing there for a while, he said “you checking in”. Well DUH what else would I be doing here. Get off your phone and go to work.

2026-10-24 • via Nuitee
S
samuel • couple • us
9
2026-10-23 • via Nuitee
A
Alexandria • family_with_children • us
4
2026-10-21 • via Nuitee
S
Steven • solo_traveller • us
9
Everything was nice but no WiFi
Pros:

Clean an easy access

Cons:

No WiFi

2026-10-19 • via Nuitee
F
Floyd • solo_traveller • us
10
Pros:

Good place to stay

Cons:

A little expensive

2026-09-02 • via Nuitee
C
Carmon • family_with_children • us
8
2026-09-01 • via Nuitee
S
Stephanie • couple • us
1
Moldy musky smell
Pros:

Location

Cons:

Staff was not very knowledgeable when checking in the whole place smell mildewy which made it hard to breathe. Also booked this room because was expecting the pool to be available. Pool looked fine but it said it was closed due to maintenance beds. Could really use an update.

2026-08-31 • via Nuitee
B
Baisden • solo_traveller • us
10
Relaxing and peaceful just What I needed
Pros:

It was close to restaurants

Cons:

Nothing ..I liked everything about it

2026-08-14 • via Nuitee
P
Philip • family_with_children • us
8
good
Pros:

na

Cons:

na

2026-08-14 • via Nuitee
K
Kristy • solo_traveller • us
8
2026-08-02 • via Nuitee
M
Misty • couple • us
1
Very Bad
Pros:

The area was beautiful.

Cons:

We arrive the front desk is on their phone and will get to us when off his cell. The lobby was dirty carpet gross. The pool wasnt working one elevator down. The room was dirty, cable TV 6-8 working channels, with a broken bathroom door. We go for breakfast at 7am told the cook didnt show up. I deserve a full refund to be honest.

2026-07-20 • via Nuitee
S
Starcher • solo_traveller • us
5
Not happy
Pros:

Location

Cons:

The pool was not operating. That was the main reason I booked that hotel. I spoke to the manager did not seem concerned. The breakfast was cold and the meat was over cooked. So hard it was hard to bight into. The TV only had limited channels. I was traveling with my 13 year old. So no pool no TV. I ended up taking him to a water park about 30 miles away. If I was going to have to do that I should of stayed in a different hotel with out a pool at a better rate. I will not stay there again if in that area.

2026-07-20 • via Nuitee
T
Theresa • couple • us
10
The outside was clean as well as the inside, so I could take my daily outside walks
Pros:

I’ve never stayed at a property where the manager would get down and dirty with the employees and do whatever it’s necessary to keep the guest happy like helping with the breakfast, etc.

2026-07-18 • via Nuitee
V
Valerie • solo_traveller • us
8
2026-07-14 • via Nuitee
B
Baisden • solo_traveller • us
10
Great
Pros:

Parking

Cons:

Nothing

2026-07-12 • via Nuitee
L
Lisa • family_with_children • us
1
Never got to stay but charges for it anyway
Pros:

That it’s close to chief logan park

Cons:

Poor communication and didn’t care about my texts at all or my situation

2026-06-29 • via Nuitee