Best Western Stagecoach Inn

Hotels
Best Western
9 (353 reviews)
5940 Pony Express Trail , Pollock Pines , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Helpful and friendly staff
Great location
Cons:
Noise issues from upstairs
Some electrical and HVAC issues
Price might not be considered a great value

Categories

Cleanliness
8.89
Rooms were large, clean, and comfortable; the place was kept clean.
Service
9.36
Employees were very nice and helpful; front desk staff was supportive.
Location
9.4
Conveniently located in the middle of town and close to attractions.
Room Quality
8.85
Rooms were spacious and comfortable; some noise issues reported.
Amenities
8.88
Free breakfast with several choices and dog-friendly.
Value for Money
8.34
Some felt it was not a great value for the price of $200 per night.
Food and Beverage
8.89
Breakfast was really good and well-received.
Overall Experience
9.36
Overall good experience; guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:52

Property Description

Mountain Retreat with Modern Amenities

Comfortable Accommodations: Best Western Stagecoach Inn offers cozy rooms with free Wi-Fi, satellite TV, and convenient amenities like a microwave and refrigerator.

Relaxation and Convenience: Guests can unwind in the seasonal outdoor pool or stay productive at the on-site business center. The hotel also serves a daily continental breakfast to start your day right.

Explore the Area: Located near Apple Mountain Golf Resort, Boeger Winery, and Sierra-at-Tahoe Resort, there are plenty of activities to enjoy nearby such as skiing, cycling, and horse riding.

Book your stay at Best Western Stagecoach Inn for a perfect blend of relaxation and adventure!

Important information:

The seasonal outdoor pool at the property is open from June to September only.

Trailer parking is 15 USD per night per trailer.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 353 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
R
Rebecca solo_traveller us
8
Pros:

Great staff and room was huge and nice, plenty of coffee in the room and free breakfast.

Cons:

The breakfast was not great. No bananas. No hard boiled eggs, cream cheese, bagels. Just powdered eggs (not bad but the only thing I wanted to eat). I get it, it's free, but a best western usually does a bit better than this.

2026-08-28 via Nuitee
J
Juan family_with_children us
8
2026-08-24 via Nuitee
S
Shree family_with_children us
10
2026-08-23 via Nuitee
N
Nola Montgomery solo_traveller us
7
Pros:

Location with easy access

Cons:

Spoke with on-site personnel regarding early check-in and was told earliest we could check-in without additional costs was 3 PM. Told them we would arrive at 3 PM, arrived at 3:10 - room was not ready, told me it would be another 40.minutes! After expressing my displeasure given the fact we had spoken over the phone the reluctantly switched us to another room!

2026-08-13 via Nuitee
G
Gaby couple ch
9
2026-08-10 via Nuitee
T
Tatiana family_with_children us
6
2026-08-07 via Nuitee
L
Lina couple de
5
1 Nacht definitiv nicht länger
Pros:

* Gute Lage in Autobahnnähe.
* Großes Zimmer.
* Parkplatz vorhanden.

Cons:

* Ab ca. 5 Uhr morgens war ein sehr lautes Vibrieren zu hören. Zunächst dachten wir, es sei ein Wecker vom Nachbarzimmer. Dadurch wurden wir geweckt und konnten anschließend nicht mehr schlafen. - das Geräusch ist wohl am ehesten die Eismaschine, diese Vibriergeräusch lief pausenlos.
* Die Klimaanlage war extrem laut. Wir mussten sie ausschalten, um überhaupt schlafen zu können.
* Zimmer und Bad wirken sehr alt und wenig einladend eingerichtet, insgesamt sehr minimalistisch.
* Balkon vorhanden, jedoch ohne Stühle, Tisch oder andere Sitzmöglichkeiten, sodass er praktisch nicht nutzbar war.
* Der Pool machte ebenfalls einen alten und lieblosen Eindruck. Zudem lag er am Nachmittag komplett im Schatten.
* Das Frühstück war sehr minimalistisch und bot nur eine geringe Auswahl.
* Das Preis-Leistungs-Verhältnis stimmt aus unserer Sicht überhaupt nicht.

2026-07-25 via Nuitee
C
Cindy solo_traveller us
10
2026-07-09 via Nuitee
R
Ramazan solo_traveller us
9
2026-06-22 via Nuitee
M
Margaret M couple us
10
Perfecto!
Pros:

Perfect room and setting!

Cons:

Hotel staff great!

2026-06-19 via Nuitee
G
Gloria extended_group us
10
2026-06-14 via Nuitee
M
Mariia extended_group us
7
Pros:

Great location, clean rooms

Cons:

Poor breakfast, we were party of 15 people and it was hard to have a minimum for the breakfast

2026-06-06 via Nuitee
C
Catherine couple us
7
Decent, clean, we just there for 1 nite
2026-06-02 via Nuitee
R
ron couple us
6
Needs some work and upgrades
Pros:

Think they are trying to upgrade. Still have some room to be finished. Nice area and stafff, just a little ohld and need some work.

2026-06-01 via Nuitee
M
MikeRenoNV Family Reno, Nevada
6
OVER PRICED AND OVER CHARGED FOR DATED MOTEL IN POLLOCK PINES
Pros:

We stayed three nights (5-22 to 5-25-26) for a dog show in nearby Placerville. Trip booked and fully paid a month in advance through Priceline. Everything states dogs are allowed at hotel. When we arrived, we were surprised and disappointed to learn that the hotel RIPS YOU OFF by adding a $25 per night pet fee without making this clear anywhere (we had one small dog, not sure if they charge $25 for EACH dog per night?). Tried unsuccessfully to negotiate the matter with the front desk (manager/owner?). Yet we were told they wouldn't do anything (that this was non negotiable) and to "go ahead and make a complaint to Priceline" (the manager pulled out the typical and tired "you booked through a third party" routine). We DID complain to Priceline, who informed us they would be looking into this deceptive practice by the hotel. Manager was nice to us the rest of our stay since he got an extra $75 from us. Rooms appear recently remodeled but this in an old style MOTEL, where your door leads directly to the (noisy) outside. Room floors and fixtures are dirty and maid staff not really helpful about cleanliness issues. Furniture in rooms worn out (we moved the table out from the wall for a moment and were greeted with a dusty, grimy floor and wall). Behind the hotel is an unfinished dirt lot (which is what our room looked out onto). If they did something with this, it would be a great area for families, pets, etc. Outdoor pool ancient, cold and tiny. Beds are at least comfortable (maybe too soft for some). Two story hotel; be aware that in a first floor room you can hear EVERY SOUND from above (squeaking, footsteps, TV, voices). Had trouble sleeping. Breakfast is just okay (done in the cheapest possible way); only the minimum amount of items put out, but it is ready on time at least (note short serving time of 7-9am daily). Also note that breakfast room is small, and is on second floor (no elevator). In spite of some remodeling, this hotel's best years are clearly behind it. Overpriced, especially when they add in the fake $25 pet fee. Just find something else in Placerville, even though it might be a bit more. Or we will try the Westhaven Inn in Pollock Pines or the Extraordinary Camino Hotel (in nearby Camino, CA) which are surely better options. Mike H / Reno Nevada.

2026-05-31 via Tripadvisor
D
Denise couple us
8
Perfect stay for the perfect wedding!
Pros:

Great location, very clean, very friendly staff! Breakfast was a wonderful offering included in the price as well!

Cons:

Pool had not been cleaned yet, unheated and no hot tub.

2026-05-19 via Nuitee
B
brian solo_traveller us
9
Came in late, easy check in with a friendly staff member at the counter.
Pros:

I appreciated the front desk for their friendliness, the room for its cleanliness and the location for value.

Cons:

Everything was good.

2026-05-10 via Nuitee
S
Samuel solo_traveller fr
8
Parfait pour une étape entre San Francisco et Lake Tahoe.
Pros:

Environnement. Staff sympa.

Cons:

Rien

2026-04-29 via Nuitee
M
Mor Moshe solo_traveller il
5
2026-04-26 via Nuitee
P
Pearl family_with_children us
10
2026-04-25 via Nuitee