Saint James Paris - Relais & Chateaux

Everything about the Saint James Paris is special. The staff is incredibly gracious and welcoming and goes above and beyond. The rooms are absolutely gorgeous and super quiet! It feels like a true getaway even though you're right in the middle of Paris. It is an exceptional hotel in every way. Can't wait to return.

Just returned from one week in Paris to celebrate a milestone birthday with my husband. Saint James was all we could have asked for. The staff are exceptionally attentive, friendly and helpful. The property is a two minute walk to the metro and a 5 minute walk to Place Hugo a lively spot.

Our stay at the St. James Hotel was incredible! Our family stayed a week in November 2025 and celebrated our American Thanksgiving with 11 of our family in the clubroom. Margaux was very helpful with planning and executing a wonderful meal for us that day. David was welcoming to us also during our lunch that day. All the staff was incredible coordinating everything before our arrival with not only our reservations but honoring our special requests. The concierge staff was very prompt in answering all my emails sent during my months of planning including suggestions of activities which they booked. From the moment we arrived we felt we were treated with the utmost care. The attention from the housekeeping staff to the service in the restaurant/bar, breakfast every morning (Kiara and others), the front desk staff, and the attention of the concierges in the front lobby went beyond our expectations. We have already discussed that upon our return to Paris we will definitely stay at the St. James Hotel again!

The Saint James in Paris is the only chateau hotel located in the city. It’s not as centrally located as many other 5-star Paris hotels, but it’s likely the quietest and most tranquil of all. The chateau is firmly planted between the Arc de Triomphe and the Eiffel Tower so it’s by no means in the middle of nowhere. The cab ride to Place de la Concorde and all the great sites in the vicinity is roughly 15-20 minutes while nice parts of Rive Gauche are equally as close. Place des Vosges is roughly 35-40 minutes away so it’s not an ideal location if you plan to spend a lot of time in the eastern part of the city. The property itself is stunning. It’s truly a chateau in the middle of the hustle and bustle of the big city. The backyard area is inviting (although awkward to access as you must walk directly through the restaurant to get to the back doors). We bought bread and meats one night and had a nice French-style meal in the backyard area. Pilou, the languid 17-year old black cat who saunters around the property brings a relaxed element to the hotel. Our room was upgraded from a junior suite to a suite and was extremely nice. For Paris, the size of the room was outstanding. There was a foyer, steps down to a living room area and a large bedroom. Although the bathroom had one of those half glass panes that inevitably leaves the floor wet, the room was still a highlight of our stay. The flowers I pre-ordered were tastefully arranged in the foyer upon arrival along with a stunning and equally delicious plate of meticulously sliced apples and kiwis in some sort of berry topping with wine grapes scattered throughout. We were also given tasty salted caramel macarons, a bottle of white wine and a hand-written welcome note. The reason for leaving a 4 star review instead of 5 stars comes down to a couple issues. First, on the last day of our stay, we ordered breakfast to our room using a door tag that we put out the night before. We ordered the same breakfast in the same way the morning before and received it without issue. However, on our last morning, we were only delivered half of our order. They basically forgot to deliver my fiancés order. In addition, the order they did bring was missing a couple of the included dishes that we received the morning before. If that had been the only mistake, they’d probably still get a 5 star review, but we had multiple extra charges after checkout. One charge was for an extra $2,000+ that was charged to my card 8 hours after we checked out. After contacting the hotel about the extra charge, they apologized and agreed to refund the money. A couple hours later, another extra charge popped up on my card. This time, it was for just under $100 for water and champagne we took from the mini bar. Prior to taking anything from the mini bar, I called the front desk to confirm that our $100 AMEX credit could be used for mini bar items. After receiving confirmation that our credit could be used for the mini bar, we took a bottle of water and a split of champagne. Upon informing the Saint James of the extra charge, they again apologized and agreed to refund the second erroneous charge. All in all, our stay at the Saint James in Paris was positive and we would consider returning, especially for the reasonable price relative to the exorbitant prices many 5-star hotels in Paris charge… just remember to review your credit card statement after checking out.

Most delightful decor in a spectacular hotel particulier . Amazin service, outdoor restaurant that makes you feel at home, increíble garden, besutifully decorated rooms, great food and bar, incredible spa and indoor swimming Pool, a dream hotel all together.
We have already made our reservations for next year!

Dear Saint James Paris,
This is a love letter. I know Paris well. But you are so very special and different! Everything you represent you deliver...and more. And this makes you special!
From the first hello at the bottom of the steps of your beautiful Chateau you make a guest feel welcome! That is just the beginning. Wonderful Concierge service from a team that knows Paris better than my little phone! Fantastic breakfast service and scrumptious rooms! Or the other way around! The views out of the magnificant windows! A Spa and indoor pool to swoon over! It's all so special! In an area of Paris that has it all...and feels like a neighborhood. Yet steps from the best shopping in the whole world. I love it here. and it is all because of you , Merci Saint James Paris

From the moment our taxi drove up to the entrance, my partner and I were looked after with astounding attention and care. We were celebrating our honeymoon and the front desk went above and beyond our highest expectations to ensure our stay – including meals, spa, Guerlain shopping, and room (generous upgrade to junior suite!) – was unforgettable. It’s been two months since our stay and I swear I still think of my visit almost every day. My partner and I are planning to make annual returns to Paris and will stay nowhere else but the Saint James! Truly, recommend anyone who can afford this luxury to treat themselves to this hotel. It makes all other five-star, Michelin key hotels pale in comparison!

Simply magnifique! don't have time to do full review at this time. Sorry but I wanted you to know that we always enjoy staying at the St James and coming for dinner at Bellefeuille. Hopefully we will be back.

We spent 5 days here prior to our River Cruise. And one on our return You can walk out to the left or right and walk the beautiful streets …Quiet and elegant. Fabulous location

While there is no perfect hotel, this property comes very very close. I highly recommend to anyone thinking of stay here.

Paris is our favorite city on earth. But so much of that is due to The St. James Hotel and their incredible staff and property. We book at The St. James before we even book flights!!

Not conveniently located. Quite expensive.
Staff was extremely nice. Room was nice, no complaints.

If you're looking for a pampered stay in Paris the St James is the place to stay. It starts with being met on the jet bridge and being whisked through customs. The SPA is phenomenal, the meals are fabulous , the staff is friendly and the service is 5 star. It's conveniently located you can walk or the staff will arrange transportation.

if your looking for true 5 star value this is the place to stay.

This place is a members’ club first, hotel second.

I stayed here for a week and realised that if you’re a member, you’ll be treated with respect and good service. If you’re not, prepare for rudeness, indifference, and the feeling that your stay doesn’t matter. Non-members are made to feel they are there just to add cashflow to the club.

During my stay I observed a culture amoung the staff, and management, of a complete indiffrence to the customer satisfaction of non-member guests staying at the hotel and dining at the resturants.

In Paris, at this price point, there are countless hotels that actually want you as a guest. Choose something closer to the 9th which is more centrally located and you will have a better stay, better service, and leave with better memories of Paris.

The hotel hides behind its listing in American Express Fine Hotels & Resorts and Relais & Châteaux, but delivers nothing close to the standards of either. In my experience, it felt like it uses these programs as bait to lure you in to compensate for a poor location and a cash grab for non-members.

Wonderful hotel. Highly recommend. Spa and pool are wonderful. Breakfast is perfect. Suite was quiet and spacious.

The Saint James Paris isn’t just a hotel — it’s a full-on experience. From the moment you arrive, the team is already two steps ahead of you (in the best way). The property itself is breathtaking — freshly polished from an 18-month renovation — and the shared spaces feel like a Parisian dream. I could happily spend an entire afternoon curled up in the library bar, pretending I live there permanently.

The gym is compact but perfectly equipped (plus a sauna and steam room, which is really what we all want anyway). We were lucky enough to receive an upgrade, and the staff’s genuine kindness made it feel like they were just as excited about our anniversary as we were. I won’t spoil any surprises, but I’ll just say: thoughtful, accommodating, and warm doesn’t even begin to cover it.

Yes, the hotel sits slightly outside the busiest arrondissements, but we loved the quiet charm of the neighborhood — and with the Eiffel Tower or Arc de Triomphe under 20 minutes away, you’re never far from the action. Everything was impeccable. I’m convinced I should move in permanently (though, failing that, I’ll be back as soon as possible).

Do not stay here. I left this hotel covered in bed bug bites. When I told them at the front desk and showed them the bites, they did absolutely nothing saying there were no bugs despite a doctor confirming otherwise. They passed me off to escalating rude managers who offered absolutely no assistance. When I left they booked someone into the room the next day, despite telling me they would do otherwise.
Also several of the rooms have no windows, just a small skylight.

We went to have breakfast at the bar. Ordered eggs Benedict. What came was bland and the eggs were cold so cold it was as if they had just come out of a fridge. I returned them and was served a replacement order. They were just as bad.

The staff were fantastic and didn’t charge me for anything including my tea, but they need to learn how to make a staple offering

We’ll rebook. A beautiful property with the most lovely and professional staff that we have ever encountered.

This hotel is a remarkable secret. A club-like mansion surrounded by gardens, restful and elegant; and yet walking distance to central Paris. Whether for business or romance, it would be hard to find a more restful and beautiful hotel in Paris. Highly recommended!