Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Spacious
Cons:
Poor mattress quality
Inconsistent cleanliness
Limited breakfast options
Aging facilities

Categories

Cleanliness
7.86
Mixed sentiments about cleanliness, with several mentions of dirty linens and inadequate cleaning during the stay.
Service
9.33
Staff were generally praised for their attentiveness and friendliness.
Location
9.37
Frequent mention of excellent location near beaches, making it a positive aspect.
Room Quality
7.32
Several complaints about mattress quality and issues with room amenities.
Amenities
8.35
Amenities such as room size were noted positively, but some areas need improvement.
Value for Money
8.81
Overall decent value for the price, though some guests expected more for a 4-star hotel.
Food and Beverage
7.36
Disappointment regarding the breakfast quality and variety is mentioned.
Overall Experience
8.83
Overall a positive experience but with significant room for improvement in several areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:56

Property Description

Luxurious Accommodation
South American Copacabana offers contemporary rooms with minibars and LCD TVs, some with spa pools and extra living spaces. Enjoy stunning views of Rio de Janeiro from the sun terrace and pool.

Gourmet Dining
Indulge in a daily buffet breakfast at the upscale restaurant, offering a variety of hot dishes, tropical fruits, and fresh bread. The perfect way to start your day of exploration and relaxation.

Convenient Location and Amenities
With a well-equipped gym, sauna, and lounge bar with computers, this 4-star hotel has everything for a comfortable stay. Close to the metro station and major attractions, including Copacabana Fort and airports. Book your stay now for an unforgettable experience at South American Copacabana Hotel.

Important information:

Please note that the hotel requires that the guest credit card has same name as the name on the reservation voucher. The hotel does not accept credit cards from anyone other than the guest listed on the voucher.

As of the 26th of June'23, we are starting "Improvement work" in our apartments, where we are closing one floor at a time, as we will be prioritizing guests to grant Service Excellence. Rest assured that we, those responsible for the South American Hotel, will be doing our best to serve you, not letting the works have an impact on current accommodations.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 5010 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.36
Overall Experience: 8.83
J
Joana • solo_traveller • pt
8
2026-05-09 • via Nuitee
E
Elineia • extended_group • it
10
2026-05-09 • via Nuitee
Q
Quintero • solo_traveller • ve
9
Pros:

Me gustó la atención del personal, siempre atentos y dispuestos a responder a cualquier inquietud.

2026-05-08 • via Nuitee
C
Camila • solo_traveller • uy
10
Pros:

El personal fue muy muy amable y simpático, nos explicaron todo sobre el hotel, la zona, como llegar a Buzios. La piscina muy linda aunque algo pequeña si es hora pico, pero tiene muy buen horario. El desayuno muy rico. Muy cerca de la playa

Cons:

Nada, me gusto todo

2026-05-08 • via Nuitee
J
Juliano • couple • br
9
2026-05-08 • via Nuitee
I
Ismael Filipe • extended_group • pt
6
2026-05-07 • via Nuitee
S
Sophie • solo_traveller • be
9
2026-05-07 • via Nuitee
G
Gabriela • couple • br
5
2026-05-07 • via Nuitee
S
Sergio • solo_traveller • de
10
2026-05-06 • via Nuitee
L
Lucas • extended_group • br
9
Café da manhã maravilhoso, funcionários atenciosos e boa localização
Pros:

O hotel possui um bom custo x benefício. O café da manhã é excelente, com bolos maravilhosos e funcionários muito atenciosos. O hotel permitiu meu check-in às 10h sem custo nenhum, pois o quarto estava liberado. A equipe do hotel é muito acolhedora e prestativa. O banheiro é bem amplo e o chuveiro maravilhoso. A localização é muito boa, sendo relativamente segura caminhar pelo entorno.

Cons:

Sem reclamações, atendeu as minhas expectativas

2026-05-06 • via Nuitee
G
Giovanna • couple • br
6
Foi ok
Pros:

Localização

Cons:

Limpeza e qualidade do quarto
Ar condicionado bem velho e sujo

2026-05-06 • via Nuitee
A
ARMANDO • couple • es
9
2026-05-05 • via Nuitee
R
Rob • couple • br
9
Great hotel, great location!
Pros:

Great value, for a great Hotel. Second time, but absoultely not the last time. High recommended because of location, friendly staff, good breakfast.

2026-05-05 • via Nuitee
J
Jan • couple • ch
8
2026-05-05 • via Nuitee
C
Catalina • extended_group • cl
10
Habitaciones limpias , y el desayuno perfecto
Pros:

Atención 1000/100

Cons:

Todo perfecto

2026-05-05 • via Nuitee
A
Alfonso • solo_traveller • pa
10
Pros:

Ubicacion y desayuno

2026-05-05 • via Nuitee
G
Gioia • couple • it
8
Rio nel cuore ♥️
Pros:

Staff super disponibile, attento a qualsiasi richiesta.
Posizione perfetta e comoda tra Ipanema e Copacabana.

Cons:

Pulizia giornaliera non troppo approfondita

2026-05-05 • via Nuitee
F
florencia • couple • uy
6
Aceptable
Pros:

La ubicación , la habitación era cómoda . Te dan toallas para la playa.

Cons:

Algunos de los que atienden en recepción son muy poco amables. Me hubiera gustado un mejor trato.

2026-05-03 • via Nuitee
N
Nesprias • solo_traveller • ar
1
Cucaracha en la habitación
Cons:

Me subió una cucaracha por la pierna, y ni siquiera recibí una disculpa al plantear la situación A partir de allí todo cambio. Un asco no lo recomiendo

2026-05-02 • via Nuitee
L
Laura Hiroko • couple • br
9
Pros:

Café da manhã - poderia ser melhor.

Cons:

Almoço do Restaurante.

2026-05-02 • via Nuitee