Hotel Waldhaus am See

Hotels
•
Top 3 Star Hotels
8.9 (2082 reviews)
Via Dim Lej 6 , St. Moritz , ch

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Some rooms described as small
Minor hot water issue

Categories

Cleanliness
8.86
Room was reported to be clean and comfortable.
Service
9.13
Staff were described as incredibly friendly and attentive.
Location
9.17
Hotel's location near the lake and train station received high praise.
Room Quality
8.62
Rooms were comfortable and spacious, though some were small.
Amenities
8.65
Spa area and breakfast options received positive feedback.
Value for Money
8.71
Great price for the amenities offered.
Food and Beverage
9.06
Breakfast was described as excellent and varied.
Overall Experience
9.03
Overall stay was highly enjoyable according to multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:19

Property Description

Spectacular Lake Views and Mountain Retreat

Luxurious Amenities: Indulge in the sauna, solarium, and steam bath after a day of exploring. Relax with soothing massages in a traditional wooden room.

Culinary Delights: Enjoy a variety of specialities including barbecue, fondue, and fresh fish paired with a selection of excellent wines and spirits. Don't miss out on visiting the largest whisky bar in the world.

Complimentary Services: Explore the picturesque surroundings on mountain bikes provided free of charge. Take advantage of the convenient free shuttle service to and from the train station.

Experience the ultimate mountain getaway at Hotel Waldhaus am See. Book now for an unforgettable stay.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for CHF 25 per person per night when using an available extra bed.
    Children from 6 years old to 12 years old stay for CHF 38 per person per night when using an available extra bed.
    People 13 years old and over stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 2082 reviews
Cleanliness: 8.86
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.71
Food and Beverage: 9.06
Overall Experience: 9.03
S
Svitlana • solo_traveller • ch
10
2026-02-14 • via Nuitee
S
Stephanie Sunshine • solo_traveller • ch
9
2026-02-13 • via Nuitee
B
Brenda • solo_traveller • gt
10
Pros:

La ubicación es lindisima, la vista desde la habitación fue mágica, el personal muy amable

2026-02-13 • via Nuitee
M
Marcos • couple • br
9
Pros:

Cordialidade do Antônio, recepcionista português.Muito gentil e prestativo.
O spa muito aconchegante.Localização perfeita

Cons:

.O restaurante do hotel é lindo com vista para o lago,mas o café da manhã deixou a desejar, esperava mais.

2026-02-12 • via Nuitee
R
Roniel Herazo • couple • co
10
Pros:

La atención de Andrea y las camas.

2026-02-12 • via Nuitee
M
Mario • couple • de
10
Es war wirklich toll! Wir kommen gerne wieder.
Pros:

Wir hatten ein sehr schönes Zweibettzimmer mit kleinem Balkon mit Blick auf St. Moritz und Halbblick auf den See in der 4. Etage. Besser geht’s nicht. Sehr freundlicher Service. Sehr gutes Frühstücksbuffet. Am Abend in der Bar tolle Cocktails. Dankeschön!

2026-02-11 • via Nuitee
F
FABIANA • couple • br
8
2026-02-11 • via Nuitee
W
Werner • couple • ch
9
2026-02-11 • via Nuitee
P
Pius • extended_group • ch
8
2026-02-11 • via Nuitee
P
Paula • couple • gb
6
Pros:

A very traditional Swiss hotel, family owned. A nice welcome. Lovely views from the restaurant over the lake. Furniture etc., a little faded but quite common in traditional hotels. Our room have a very nice bathroom, comfortable bed, nice view over the lake.

Cons:

Didn't realise we had to walk up a steep bank which was quite icy with our suitcases. The receptionist later told us they had a shuttle and we used it on the way back to the station. I personally found it quite difficult walking up and down. On the plus side the views from the hotel were lovely, looking out over the frozen lake.
Our room was large and comfy but we were more or less in the basement next to the laundry. Although it was a nice room, the location didnt feel great.
We booked a table for 7.30, took 40 mins to get a drink and take our order. Staff were then setting up for the next day when we were finishing off our food, we experienced similar at breakfast where a lot of the tables were reserved. Some of the tables were being set up straight away so you couldnt sit there either. Self serve, the quality was fine with a good choice, no service and coffee wasnt great out of the machine.. The waiters were friendly enough but very busy.. Food was ok. Service not too good.
We found it hard to get served in the bar. The service wasnt great.

2026-02-11 • via Nuitee
E
Eleanor • extended_group • us
10
Fabulous hotel and location once you realize the best way to get there.
Pros:

The room and bathroom were excellent. Bathroom had a great rain shower and dimmable lights that could be used during the night. Spacious vanity, modern fixtures. Very comfortable beds, and we had a view of the lake (which we requested). Breakfast was included and was quite impressive. The staff was very friendly. Easy access to trails around the lake.

Cons:

It was a bit difficult to find the hotel from the train station. We made it harder than it was (there is a shorter way there through a tunnel that puts you very close to the hotel). It wasn't clear to us, and we walked around with our luggage trying to find the way there in the snow. It also wasn't clear where the front entrance itself was, and we had to pull our luggage up a steep drive. That could use some improvement - either directions or easier access to the front entrance or both. Not necessarily a good idea to walk from the train with your luggage in the winter.

2026-02-11 • via Nuitee
R
Roger • solo_traveller • gb
9
Lovely hotel overlooking lake.
Pros:

The hotel was in a wonderful position overlooking the lake, yet close to the station so could not be better situated.

Cons:

Nothing

2026-02-11 • via Nuitee
L
Lorian • couple • br
10
Pros:

Localização excelente, em frente ao lago e próximo à estaca de trem.

2026-02-10 • via Nuitee
K
Kohlhammer • family_with_children • ch
9
Eine hervorragende Unterkunft
Pros:

Die Bar ist ein Augenschmaus. Das Frühstück war hervorragend. Da blieben keine Wünsche offen.
Wir kommen gerne wieder.

2026-02-10 • via Nuitee
P
Peter • couple • ch
8
Ausgezeichnete Lage und guter Service vermögen den überzogenen Zimmerpreis nicht zu kompensieren.
Pros:

ausgezeichnete Lage mit Blick auf den gefrorenen See und ins Oberengadin.

Cons:

Viel zu teuer für ein 3 Sterne Hotel selbst unter Berücksichtigung eines White Turf Zuschlags.

2026-02-10 • via Nuitee
B
Boineelo • solo_traveller • za
8
Great stay
Pros:

Lovely hotel

Cons:

shuttle pick up was a nightmare don’t rely on them.

2026-02-09 • via Nuitee
J
Justine • couple • ch
9
Toller Aufenthalt. Wir .
Pros:

Sehr freundliches und hilfbereites Personal.
Das Frühstücksbuffet war ausgezeichnet.
Der Wellnessbereich ist klein und sehr schön.

2026-02-08 • via Nuitee
R
Rene • couple • li
4
St.Moritz ist etwas angestaubt, es fehlt der Hype wie in Sölden, Kitzbühl oder Ischgl......
Pros:

Die Lage ist gut mit toller Sicht über den See und eigenem Balkon. Das Personal bemüht sich und wir wurden am nächsten Morgen mit dem hauseigenen Shuttle kostenlos und pünktlich zum Bahnhof gebracht. Das Essen war sehr gut. Parkplätze gibt es auch.

Cons:

Die Dusche war doch etwas sehr eng. Ich kenne das Hotel schon seit über 40 Jahren und stelle einen gewissen Niedergang fest. Ich würde hier nur noch 3 Sterne vergeben. Hier bräuchte es doch viel Geld, um das Niveau der Lage entsprechend wieder anzupassen. Das Restaurant hat keinerlei Charme. Es ist lediglich ein hell erleuchteter Zwecksaal wie am Bahnhof. Da fehlt einfach die alpenländische Note mit viel Holz. Immerhin war das Essen gut, feines Cordon Bleu. Aber WiFi war nicht verfügbar und hat auch niemanden gekümmert, als ich nachgefragt habe. Um 20 Uhr war der Spa schon geschlossen. Konnte die Türen nicht mehr öffnen. Ich bin ein wenig enttäuscht, insbesondere auch wegen dem Preis von fast 500 CHF. Insgesamt ist St.Moritz nicht mehr das, was es mal war. Ins Palace kommt man schon gar nicht mehr rein, wenn man kein Hotelgast ist. Insgesamt sind selbst die 5 Sterne Hotels sehr angestaubt, wenn es da das Kempinsky nicht gäbe.....

2026-01-30 • via Nuitee
W
Wheatcroft • couple • gb
6
Great location - nothing else.
Pros:

It’s a great location

Cons:

The rooms are horrifically hot, the pillows are non existent and we asked for more but got told housekeeping have gone home so I’m not sure. The room was so expensive for a box room, there are better in St Moritz.

2026-01-30 • via Nuitee
K
Konstantinos • couple • gr
7
2026-01-30 • via Nuitee