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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Heating
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Family rooms
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Lift / Elevator
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Luggage storage
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Private parking
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Daily housekeeping
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Designated smoking area
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Parking garage
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Kid meals
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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CCTV outside property
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CCTV in common areas
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24-hour security
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Key card access
Review Highlights
Categories
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Property Description
Riverside Elegance and Convenience
Nestled along the picturesque River Ouse, The Queens Hotel offers a perfect blend of elegance and convenience.
Prime Location
Enjoy easy access to York's attractions such as York Minster and the National Rail Museum, all within walking distance from the hotel.
Comfort and Dining
Relax in spacious rooms with classical decor and modern amenities. Indulge in delicious meals at The Royal Brasserie, offering a variety of dishes in a cozy setting.
Book your stay at The Queens Hotel for a memorable experience in the heart of York.
If you have opted to pay at property The Queens Hotel will ask for payment on arrival either by debit or credit card. Our apartments are pre pay only. The Queens Hotel does not accept any groups of 6 people or more. Group Policy: Bookings with 3 rooms or more (up to 6 people total) will be required to pay a 50% non refundable deposit within 24 hours of booking. Guests staying at Victoria Cloisters will be required to leave a £100 security deposit. Please note that some rooms boast views of the river. These rooms are subject to availability and at a surcharge.
The Royal Brasserie serves dinner daily between 17:00 and 20:30. The restaurant is open daily for breakfast from 07:30 until 10.00 Monday to Friday, and 10:30 at weekends. Booking a table for breakfast and dinner on arrival is essential.
Parking is pre-bookable only (height restrictions apply)and carries a nightly supplement. When the hotel car park is full or closed due to flooding, you can use a nearby public parking facility. Alternative National Car Parks parking is located 200 yards from the property and costs GBP 27 per 24 hours.
Please specify the total number of guests and the children's age when booking family rooms. You can note this in the Special Requests box. Please note the room can accommodate a maximum of 2 adults and 2 children. Please note during January and February evening service may be reduced. Group Policy: Bookings with 3 rooms or more will be required to pay a 50% non refundable deposit within 24 hours of booking.
Situated on the banks of the River Ouse, The Queens Hotel is ideally located for the many shops, restaurants and bars that the centre of York has to offer. The Queens Hotel is within easy walking distance of York Train Station, York Minster and the National Rail Museum.
Rooms with disabled access are available on request. Rooms are spacious and comfortable with classical decor. All rooms have free Wi-Fi internet access, en suite bathrooms with complimentary toiletries, refreshments trays and a Flatscreen TV.
The Royal Brasserie is a relaxing place to dine, serving breakfast and dinner to guests. It offers a range of modern and traditional dishes. The bar is open daily until midnight. This hotel does not accept group bookings of 6 people or moreThis property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is needed) and costs GBP 18 per day.
Location
Guest Reviews
Very good
Excellent breakfast and car park
Rooms bit dated
Breakfast
Room wasn't that clean,the curtains were dirty dust on skirting boards, yellow stains on the outside of the toilet there was a stain on the wall near the bathroom sink.I could feel the springs in the mattress,the shower very old fashioned, curtain poles broken one plug socket no AC only one fan very hot and unbearable in the rm desite having the window open.Breakfast very good but that was it.very disappointed with the stay considering what it cost us to stay there.
The location and staff were fantastic
The room lacked enough plug points, one the fan and one for the tv.
Position
Dinner fully booked had to eat elsewere
Spacious room
Comfortable beds. Good location.
Front desk staff not very friendly .
A breakfast time has to be booked but we were not encouraged to pre book one in the hotel's booking information email so it ended up quite late.
There were not enough sockets in the room.
La ubicación
No tenía heladera ni caja de seguridad
We stayed in an apartment that was lovely and clean
There were no sockets near dressing table or mirror so was unable to dry hair etc and have a mirror so I was able to see what I was doing
Central in town
Room was tired restaurant was small couldn’t get a booking for breakfast or dinner
It was convenient for the city centre and was on the river and had parking although at an additional cost
Staff were not welcoming or particularly helpful.
Beds and pillows were very poor quality, rooms are tired and need updating. Wasn’t able to sit in the restaurant for breakfast as was told you had to book a time slot!! We were given a grab bag which was not appetising at all. The additional cost for parking meant the price was over £200 for the night… this was not good value for the experience we had.
The atmosphere was very relaxed. Garage system was excellent. The hotel is very close to everything, no complaints what so ever.
Nothing
Location good.
Expensive for what is provided.
Friendly and polite staff
Good location
Thought the price was excessive
No air conditioning in the room. The rooms are very warm
Location, breakfast, tourist information
Noise from plumbing and outside delivery vehicles. shower operation and shower head loose.
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